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Dipman Auto Service
802 W Old 56 Hwy, Olathe, KS 66061, United States
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Dipman Auto Service
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Me
Review №1

My check engine light came on on Monday evening and where I normally take my car couldnt work me in on Tuesday so I checked around and found Dipman. Jason was great and worked me in for a quick diagnostic in the parking lot. He cleared the light and sent me on my way to return if it came back on. When it did a couple hours later he had me return and worked me in dropping it off. They were able to get it fixed up reasonably priced and get it back to me by 4p. When it acted up and concerned me on Thursday they worked me in and lent me a car so I could get to work on time on Friday morning and went above and beyond to make sure it was okay. Everyone Ive dealt with there was very kind, friendly and helpful, I would highly recommend and will definitely be back (hopefully not too soon!)

Pa
Review №2

To expensive! After getting my car done 3 days later its burning rubber somewhere smoking and so bad I HAVENT been able to drive it..

De
Review №3

I highly recommend Dipman Auto Service. I was told by a tire service to be nameless that I needed car realignment and that my front tire was showing bad wear. I bought 4 new tires elsewhere and made an appointment with Dipman for the alignment. They called me to say that my car was perfectly aligned and no need for service and no charge. They could have easliy charged me and I never would have known the difference .

To
Review №4

My daughter’s Volvo SUV was dropped off at this location after she had lost a wheel. Not only did they follow up with me to find out what was going on with the car, but they were able to get a salvageable wheel, add a tire, and install it for us making me feel much better that my daughter was in a safe vehicle. Outstanding service, very professional, and the communication was great!

Na
Review №5

I went to have my car checked before a 13 hour road trip. I asked them to do the usual check and check my brakes as well because my wheel was shaking when I used them. They called me saying the brakes were fine but I had a loose tie rod that needed to be fixed and fluids changed. We were 1 hour into the road trip and my wheel started shaking again. I took it to another mechanic after the trip and he immediately told me I needed all new brakes, my rotors were warped, and I was leaking rear differential fluid.The staff was very friendly but sad to say the service was not good.

Li
Review №6

Great place to take your car! Professional, fast and dependable. New to area so glad we found a great mechanic here!

Je
Review №7

I dont know if anyone really loves getting their car tuned up, but these guys at least take a lot of the stress out of it. Since they went in on 56 highway my whole family has gotten in the habit of scheduling here for maintenance. Quick work with good communication, and the prices have always seemed real good.

An
Review №8

Barth and Brad took excellent care of me and even saved me money by showing me what was causing the battery to drain. I think great mechanics are ones that charge you fairly ... but honest ones are the ones who dont take advantage of a chance to charge you.. I will definitely refer them to anyone

Sh
Review №9

Had an emergency come up with my vehicle, so I called and explained what happen and they were super friendly and told me I could get my car towed to them. Very next morning I got a call telling me the price and that my car was ready to go. No hassle, no over paying, worry free for me. Easiest experience Ive had with a auto shop.

St
Review №10

I’ve been using this shop for years and they are one of the best in the area! The staff is very knowledgeable and friendly. They do a great job of providing affordable maintenance, diagnosis and repair!

Ti
Review №11

Ive been an occasional customer of Dipman for a number of years with a number of vehicles, and they have always been fair, honest and professional.My most recent experience involved my Explorer. It needed the fuel pump replaced and there were extenuating circumstances with this job, but Barth was very accomodating and worked with me.A short while later the same vehicle developed an exhaust system problem that really just needed a weld repair. Dipman wasnt able to do that kind of repair work but they recommended another shop in town who ended up doing the job.What I really appreciate is the integrity and honesty with all of my experiences with Dipman, and I will continue using their services whenever needed.

Br
Review №12

Their prices were very affordable. They kept me apprised of the work being done on my car. Very friendly staff.

Ki
Review №13

We have used Dipman for 15 years. They are honest, reliable and reasonable. Highly recommend them for your car repairs!

kz
Review №14

The best auto shop in Kansas. Been coming here for like a decade now. Never going anywhere else. If you want honesty, quality and professionalism, come here. You won’t regret it.

Ro
Review №15

I have trusted Dipman Auto Service for my vehicle maintenance and tire needs over twenty years. Shane, Barth and everyone else there are great to work with. I recently moved about an hour away and I still drive back to have them service my vehicles.

Jo
Review №16

Best customer service at any auto shop that I have ever used. Fair pricing on services and very upfront on any issue or future issues on the car. Highly recommend this shop as it is now the only place I will take my vehicles.

Me
Review №17

We love Dipman! We can always trust them to do what is needed, and not add on a bunch of extra items. They are super friendly and quick too. We moved away, and still make the drive over to Olathe when we need anything done on our cars because we know we can trust them. A+++

Da
Review №18

I was traveling through form out of state developed brake trouble. They fixed it in a timely manner and were very helpful and courteous.

Pa
Review №19

Highly recommend! They were professional, speedy and found the root of the issue that other shops did not find. It completely resolved all of the problems we were having and they didnt charge us an arm and a leg for the fix. We will definitely be making them the shop of choice for future car maintenance!

Sh
Review №20

We only use Dipman! They are upfront, honest and do great quality work! Highly recommend!

Ti
Review №21

I would and have recommended Dipmans to friends and relatives alike. They worked on my vehicles for 11 years and I found them to be completely trustworthy.

Li
Review №22

This place is great they are very nice people they tell you exactly what your car needs and they don’t make you spend more money that you don’t need too. I really recommend it

Ha
Review №23

I had to take it to a dealer recommended store, since the issue was not the same.

Lo
Review №24

We had our sons car towed to Dipman to check out the issue which happened to be a blown motor. They were very nice to recommend a tow company, look over the car first thing on Monday morning and call us with an update. Although we decided not to have the motor replaced, I would highly recommend using their service.

Ju
Review №25

We have been using Dipman for years and absolutely love them. We never have to worry about whether they are being honest or fair.

KS
Review №26

The folks at Dipman are second to none when it comes to quality and service. Hard to find a mechanic shop you can trust anymore. These guys are great!

Ca
Review №27

Always a great experience with this shop. Definitely recommend giving them a try for your auto repair and maintenance needs.

Ca
Review №28

Dipman stood behind a repair made a few months ago and covered it under warranty. It may not have had anything to do with the repair work or the replacement parts but they chose to warranty the repair anyway. I believe a lot of other auto shops would have used the opportunity to take advantage of the situation. These guys are straight shooters.

Br
Review №29

Wheel bearing replacement. I am very pleased with the service I received. Barth kept in contact for the whole time. Wheel bearings were difficult to do. Mechanic did an awesome job.

Bi
Review №30

I expected a higher level of professionalism from Dipman Auto Service based on their high 4.9 review score. Which makes me wonder how many customers check the work done to their vehicles. I took my Tacoma in for an alignment and specified that I wanted the tires balanced. The truck is new to me, and Im tracking down some vibrations, so troubleshooting starts with baselining the alignment and the tire balance. Drove the truck home, didnt really notice any change, but the alignment printout indicated the truck was properly aligned. Drove to work this morning (during the ice storm, thanks Fort Leavenworth!), and found the truck to be really sketchy, which I attributed to the road conditions. Ultimately I ended up in a ditch. Thankfully the truck wasnt damaged and I was able to continue on my way. Even after the ice on the roads melted I still felt like the truck was sketchy at speed. So when I got home I parked the truck, went inside and let the truck sit for about 4 hours (tire pressure can only be properly measured on a cold tire). When I went out to check the tire pressure I found that the front tires, which were supposed to be inflated to 26 psi per the vehicles specification as detailed in the door jam, had been inflated to 35 psi (see pic). I also noted that the wheels werent balanced since all the weights were very weathered (see pic). Needless to say, if a tire shop cant get tire inflation right they shouldnt be trusted to touch anything on your car. I wont be back, and youve been warned.

Be
Review №31

We have been going to Dipman Auto for several years.They have been fair and above board every time.We have always been pleased with their work.

B
Review №32

Great service. Nice clean waiting room. Free coffee and water. Knowledgable staff. Friendly, honest, well run business.

Ja
Review №33

I didnt know until I picked my car up that no one at this business is wearing masks. Mechanics were socially distanced, as far as I could tell, but the customer-facing guys were unmasked. This was in February 2021. They dont care about customers health, so they lost this customer. And as many as I can get to listen.Reply to Owner Response: Theres nothing to do to help at this point. Three men sitting at the counter all unmasked in February - they all violated your mandatory policy without consequence?

Ma
Review №34

This is one of the best managed automotive service establishments I have witnessed in my entire life. Shane dipman (owner) is not only the best person to run an auto service business but he is the most impressive manager in regards to his employees not to mention his customers who come first. Throughout my husbands career hes been treated like dirt manager after manager in the auto service industry but the only manager / company who treated him with respect and dignity is Shane dipman. I recommend this business not only for your auto repairs and maintenance but employment as well. Great prices, friendly staff, and quick thorough complete service.

Sh
Review №35

They got me in on time and was done on time. Very professional and thorough!!

R.
Review №36

Great service. Very busy

Ka
Review №37

They are very knowledgeable and trustworthy. I never feel they dont have my best interests at heart.

El
Review №38

Great communication and amazing customer service! They were honest and helpful with questions. Made my repairs quickly and didn’t try to hard sell me on other unnecessary fixes!

fi
Review №39

Very friendly and honest. Id recommend.

So
Review №40

These guys are great! The service I received met all my expectations and more. I’m most happy because they saved me $900. Thanks Barth!

Si
Review №41

Pricy! You’re gonna pay HIGH DOLLAR. Good service great guys though.

Ke
Review №42

One the best shops in Olathe! I trust these guys to tell me the truth and to treat me fairly! Very knowledgeable on both foreign and domestic cars. Speedy service and nice clean waiting room.

Am
Review №43

Brought in my car to get new rear tires after I ran over a nail! Forgot the wheel at home after putting on my spare! They drove to my house to get it while others did an oil change! I was in an out in 45 minutes!!!!! Super professional, gave me great recommendations, and great quality for lowest price! I really enjoy coming to Diamante Auto Service!

Br
Review №44

Barth was great! Quick in n out repair that wasn’t too costly!

Je
Review №45

I always get good service. The employees are very professional. Ive been doing going to Dipman Goodyear for about 20 years.

Le
Review №46

2021 update: they still have their friendly service and their new location is a great upgrade. They tell you like it is and dont try to upscale. A breathe of fresh air.I took my wifes car in to get new tires, and the customer service was great. While waiting in the lobby, I watched as they took time to talk to all their customers and take care of their needs. As I was checking out, they made sure that I understood all the warranties and services performed.They really care about what they do. I would recommend them for your next visit.

Be
Review №47

Very happy with service & staffing! Refered to another place for services not provided.

Ge
Review №48

Went in for a new headlight. They fixed it quickly. For some reason the headlight was bad. Called them up took my vehicle in a week later and they jumped on it and fixed the problem very quickly. Had me out within 10 minutes. Staff is very friendly. Will be going back whenever i need something done.

Bo
Review №49

Very friendly on the first phone call. Timely appointment. Facilty was clean and staff were all nice and efficient. The work was done when they said and done correctly at a more than fair price. Pickup and check out took less than 5 minutes. I highly recommend this business.

Jo
Review №50

Came highly recommended from a friend with much nicer cars checked it out and they are the best. Quick and quality service saved me some money on a electrical issue I thought I had and did a free inspection on my brothers new car. Will be going back for all my auto repairs.

Ma
Review №51

Very professional and personable. Will use them for all future maintenance.

yo
Review №52

Great service, ontime very professionalThank you

Ch
Review №53

I have known Shane and Shawna Dipman for years having been a coworker of Shawna’s in the past. We have used Dipman’s for some minor things in the past but had usually relied on dealerships or service providers closer to home. This was the first time we used them for what turned out to be extensive repairs on an older vehicle. I worked directly with Barth their service manager throughout the process. He kept me informed made certain we were comfortable with the recommendations being made and stuck to the letter of the estimate. On the day our car was ready we had no surprises. Even better when an issue raised its head a few days later Barth found a used, warranted part to repair something that was missed through no fault on their part. Even better had it installed with no labor charges.These folks are like family, everyone is friendly and work hard to make sure they take care of you and your vehicle. I can’t sing their praises loud enough and I’m not one to leave reviews good or bad let alone give details of my experiences. If you want honest, on time service for your vehicles you can’t go wrong calling Dipman’s.

Br
Review №54

Easy appointments, quick service, great place to do business. Very clean facility. I’ve used them in the past and will keep my car business with Dipman in the future.

Ro
Review №55

Excellent communication, great work. Very professional, I highly recommend them for service work. We are new to the area and they worked us in and made us feel respected and comfortable.

Pe
Review №56

I have used Dipman Auto Service for tires for years. Recently, I have had minor tire or wheel issues that were handled quickly and professionally. Neither was their fault but they fixed the problem without charge. I have auto work that needs to be done and I will be making an appointment for next week. Highly recommended.

Ta
Review №57

Amazing at fixing my tire promptly. Guys were great

Ry
Review №58

They fixed my 1948 Chrysler New Yorker! Great service and got it done fast

Ja
Review №59

I received great value from this knowledgeable staff. They met their commitments and were very up front with their pricing. As I sat in the waiting room, I could see their strong customer service approach at work with every person they dealt with. I strongly recommend this shop for your car care needs.

Ma
Review №60

Had me in an out in under an hour for an oil change, tire rotation, and fluid fill up on my 19 Duramax.

Ki
Review №61

If you want an honest, attention to detail, and great customer service, Dipman Auto is your company. They are honest and have true integrity. We have used this company for over 15 years. We use it for our personal vehicles as well as our Company trucks. We will not go anywhere else! Thank you Shane, Barth and the entire staff!Mike & Kim Backman

Ch
Review №62

I called the day before to make an appointment for my oil change and he (Tate) explained to me everything they would do (rotate tires, check car over, etc.). I was there a few minutes after 11 the next day. They were super friendly and nice. Everyone who worked there was so positive and happy. They were done by 11:45 and everything went great. Service and value were exceptional. Waiting area was so relaxing and inviting and clean. Very nice building! I’ll be back next time! Thank you!

St
Review №63

No hassle group. Every time Ive been in here, they have treated me with respect and not tried to scam. The are fast and fair. I found them through the company I work with. Now my family uses their services.

Li
Review №64

Very polite, courteous, helpful and professional.

Da
Review №65

Not the cheapest but honest and professional always

Ka
Review №66

I booked an appointment with Dipman Auto for an oil change and to have the air conditioning checked on an older van. They were very professional and efficient. They called me as they were working on the van to update me on the progress and ask if I approved an additional (under $20)repair that they recommended. I will definitely use Dipman again and for my other newer vehicle.

su
Review №67

The customer service was outstanding .They got me in right away even though they were closing soon to fix my flat tire.I know why they have a 5star review ! It was my first time and I plan on using them for all my auto needs!

Jo
Review №68

Really great people . Best customer service in town, hands down. My good friend uses Dipman Auto and told me their the best.

Ry
Review №69

Quick professional service.

Lu
Review №70

Best car service experience Ive ever had. Honest and trustworthy. Easy to work with and fast.

Ji
Review №71

Friendly and good service. Thank you

Me
Review №72

Had a great experience. They explained everything to me and gave me my options.

ry
Review №73

Very happy with the service and the clarity and explanations concerning the repairs my car needed. Great service.

Sh
Review №74

A place you can trust. A place to take your vehicle and walk away happy and know the work was done right at a good price.

Ab
Review №75

Had some serious issues with my F-150 recently. A few major parts had to be replaced over the span of a few weeks or so and these guys are so friendly and understanding of the situation and make you feel good about whats going on with your vehicle. It was a long process to get to the root cause of what happened with my truck but they were all helpful and gracious with me the whole time. Barth, Shane, Jason and the rest are great people and will treat you well. Appreciate the time and effort they out in on my truck. Dont hesitate to try them out!

Ro
Review №76

Overpriced and they renig on their quotes and pricesThey know that $$ is on the way for working people and hiked rates on their BS service

Ma
Review №77

Highly recommend! Great turn around time and very friendly!

Do
Review №78

One of the things I valued most about my experience was the level of communication. They took time to ensure we were both on the same page as to how to go forward, and they were open to further discussions when a clear root cause didn’t appear from testing. In my opinion this is a very professional, well run organization.

Sc
Review №79

After these guys had already spent considerable time and effort to see what i needed and then realized they couldnt get me back on the road that afternoon, they called their competitors to help me --- and charged me nothing for their effort or the soft drink I consumed waiting in their pleasant waiting area. I will definetly go out of my way to let them have my business. These guys I really trust and they showed me my parts to show what was wrong with my vehicle. THANKS GUYS!

Da
Review №80

Very professional and courteous! Will definitely be back!

Ch
Review №81

This place is the best honest service at a reasonable price. Thank you!

ri
Review №82

These guys are fast and good at what they do

Da
Review №83

These guys are honest and professional. They dont tack on extra stuff that doesnt need to be fixed. If you ask them a question you get a straight answer. Will be going through them now for our 3 vehicles ☘💚

Sa
Review №84

Great treatment as always at Dipman. Barth and the other folks at the counter are kind and knowledgeable. The techs do good work and keep things neat and clean in my truck. I’m a fan!

ja
Review №85

Excellent service in a timely manner

Da
Review №86

Service was prompt and professional as always. I bring all of my vehicles here and make sure to recommend them to anyone looking for service or repairs for their vehicles.

Lo
Review №87

Always great service.

Do
Review №88

I was extremely impressed with how well Bill explained my car’s issues and that he heard and was receptive to my thoughts. I could not be more pleased. Thank you Dipman Auto Service for a job well done!

Ka
Review №89

Always fast service I can trust. I highly recommend them.

Th
Review №90

These guys are always top notch, friendly and don’t hit you with a big “up-sell” every time you’re there. Never have to double check their work, lugs are torqued appropriately and work is done right. There may be cheaper places to get tires but you won’t get the same customer service at one of the other big chain stores. Feels like a family run shop.

Je
Review №91

I took my duramax 3500 in to get a front end alignment. They were courteous and professional. They took care of my alignment in a timely manner and at a fair price. They also found an issue with my truck that had nothing to do with the alignment and pointed it out to me. I really appreciate that kind of extra effort. I highly recommend this shop.

Jo
Review №92

Extremely pleased. They did not push parta or services on me that I did not need. They even gave me choices in parts rather than saying I must use X brand. Highly recommend them. The shop is cleaner than a dealership and does not feel like your average mechanics place. There is a reason I will be taking my wifes car to them next week as well. Thanks guys.

An
Review №93

Had my brakes done did a great job. Coming back.(New brake lines)(Brake flush)

Er
Review №94

These fellas have been around for years, and are quick, friendly, fair and capable. We used them at their old location (now Red Crow) and its great to see they havent lost their touch as theyve grown into their new space. Great service, reasonable prices, quick results.

Cr
Review №95

Dipman Auto Service consistently performs at the highest level of customer service. From the moment you are greeted, you feel appreciated. Technicians do an outstanding job every time, and you drive away knowing your car is in better shape. I have no doubt that Dipman has added value to each of my cars, allowing us to drive them longer than we would otherwise.

Ke
Review №96

We were immediately greeted at the door. They were very professional, kind and knowledgeable along with reasonably priced

Le
Review №97

Dropped my car off in the morning and the issue with the headlights was solved by lunchtime. Excellent customer service!

Ju
Review №98

I would recommend Dipman Auto to anyone. Great group of guys who actually care about there customers an want to help not just take your money. Very knowledgeable an professional.

Mo
Review №99

Had a flat and needed a quick fix. These are the guys to go to! Quick, professional service and great communication.

Ta
Review №100

Amazing customer service! Very kind and accommodating. Fast, but good service, and honest, somewhere you know they aren’t just after your money! Highly recommend!

Information
27 Photos
100 Comments
4.9 Rating
  • Address:802 W Old 56 Hwy, Olathe, KS 66061, United States
  • Site:https://dipmanauto.com/
  • Phone:+1 913-768-4400
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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