Thank you Christina, you dont know how grateful I am for all your help. Christina went above great customer service in ensuring I had a ground floor unit while making a cross country move. After finally arriving at her location, we had to change my storage unit 3 times and she was more than willing and helpful. This has been an excellent experience while under a lot of stress thanks to Christina. I highly recommend her location in Richland Hills, Texas.Thank you again Christina!
Christina is an absolute delightful person to do business with! Shes absolutely amazing! From the 1st visit to the facility to our final day here she was always smiling and cheerful! I wish more people like her worked at all the locations!
Fast and friendly service but most importantly no price fluctuation.
Was a good price for a few years. Then it jumped way up.
Incredibly pleased with the quality and cleanliness of the unit! Christina was very helpful during the process of deciding which unit worked best for me, and when I saw it- it was perfectly cleaned and ready for my items to be moved in. The door timer is helpful when you’re moving large pieces of furniture, and my storage building also has a little cart to shuffle your things in.
Great management to work with. Christina and Harry were very helpful in talking through all the simple steps
I want to say thank you to Harry for such an amazing service very professional and kind made my whole rental experience fun. Not only are they affordable the facility is super clean, well protected, Harry gave such a wonderful tour and explained in detail everything I needed to know. Once again thank you Harry!
Great units and service. Christina J. went above and beyond to help me out. Thanks! Highly recommended.
Simple and easy to rent. I really liked the first 30days free. Because in my case I only needed it for a really short bit. Less than 30days actually.
Quick and easy to reserve and receive a unit. The employees are very friendly and competent. I just set up my second unit with them. No complaints.
Best ever! Clean facilities, friendly staff, explains it all, patient & kind, reasonable prices. Thank you so much!
Very friendly, helpful staff. Very clean and well-maintained. Best storage units I’ve ever seen!
Very clean, and very helpful staff. Good office hours for late gate access! Would recommend this storage unit
Christina was very helpful and open-minded!
Christina went above and beyond! Thank you so much for assisting us and providing great customer service!
Great facility, Larry was very helpful in getting me set up with a storage unit
The staff was excellent I really appreciated Martys helpfulness. The facility is extremely clean and feels safe and secure.
The office staff were very helpful. The whole complex is so clean and safe.
Very clean and nice. Marty was very professional and helpful.
Easy and quick. Service was great.
I highly recommend this storage facility. Very clean and easily accessible. Personal are very knowledgeable and friendly.
Climate controlled, it was clean, I felt safe, the staff was helpful and polite, and convenient.
Harry and Marty (I think that was his name) were extremely respectful and polite.Signing the paperwork was a breeze and they showed me to my unit.
Very friendly staff and the entire facility is so clean and very well maintained.
The manager that worked with me today was very very helpful! Definitely recommend this location.
This facility is very clean and the staff was very friendly and helpful.
I am very pleased with the customer service and overall property management
Renting a storage here was an enjoyable experience. the units are what they are claimed to be--clean, well lit, secure, easy access in and out. It is located on a main road just north of a main highway.Tanya helped me. I found her friendly courteous, knowledgeable, and efficient. She explained all my options and helped me to set up auto pay. I highly recommend this location.
Best self-storage experience ever!
Staff is incredibly helpful, facilities were clean and safe, facilities were well maintained
Level of professionalism of staffQuality of facilities
They let my daughter know when she didnt properly lock her unit and i was able to go take care of the issue right away
It was very clean always and easy to deal with.
Overall terrific experience! Tanya was not only efficient and professional, but friendly and courteous as well. Facility was clean, well-lit, and accessible. Highly recommended.
Harry was SUPER knowledgeable, had answers to all of my questions, & really easy to work with. Thanks guys!
I thought that this location was clean and well maintained. I received courteous service and the process was simple and very time efficient.
It was always so convenient and easy to work with! I had to move, but I appreciate using your facility.
Office personnel was always friendly, gates always worked properly, online bill web site is very friendly.
Excellent service from Martin.
Awesome storage facility. Very clean, safe and secure. Everything is on 1 level, which I really appreciated (the last place I rented I had to use an elevator). I can drive right up to my building and there are large covered areas for loading and unloading. Staff was friendly and very helpful. I highly recommend this place!
They were very helpful and professional. I like the way they maintain security and check on their storage units to make sure all my stuff is safe. In addition I was able to get a great deal online.
I just got a unit here and Harry helped me. He was very kind, and took time explaining everything to me! The place is also very well kept which is nice as well. This is my first time using a storage unit and I’m thankful we went with this place!!
Harry was very helpful and friendly. He took the time to explain everything. The facility is very clean.
A great guy, Harry; was the best, thank you!
Customer service was very good and location worked out well for us!
Clean facility, very professional staff.
Harry was the biggest help he showed us different size storage and went over prices with us but we got one
Need for doors just one entrance I have to walk down long hallways custom customers money and cousin movers extra steps...
Great customer service!! We called to reserve a unit, then the GM called me to let me know he was stepping out for lunch, as he did not want to miss us if we came during his lunch.. 100% best storage experience Ive ever had!! Thanks again Richard!!
I havent made my mind up yet where I am storing but I wanted to at least say that this property is awesome!! Richard was so nice and professional, the only reason I have not made up my mind yet is Im not sure of my moving date? When I find out for sure I will go back here. A brand new property, and the property is very clean!! See ya soon Cubesmart!!
Really impressed with this storage facility! This place is brand new and extremely well kept and secure. Staff was very good gracious and courteous. I highly recommend this facility.
I loved how clean it always is and the restrooms the facility had.*My only smallest complaint was how loud the music always played.
Great communication at store 0741 throughout the process and Dan Dupree was very friendly and walked me through the entire process.
#1. The hours at the gate is really what sold me.#2. Location#3. Location of my 2 units 10*20 . Close to the door.#4. The free use of a dolly. It really help out.Very clean place.
Great manager
New facility. Staff extremely knowledgeable and great customer service skills. Made the whole setup process quick & easy.
Very organized and helpful
Gotta love good customer service....my guy Richard went above and beyond the help me with my situation. Very clean property! THANKS GUYS!!
Harry is very professional, knows his business and is very helpful. The facility is brand new so it is VERY nice and clean.
Customer service thru the email
Alice Shelley was great. Got me exactly what I needed with great and fast customer service!
Beautiful brand new construction, excellent customer service and very competitive pricing.
Richard was very pleasant & helpful. It was super easy to get a unit.
Clean and new, great customer service, plenty of room to move around if youre pulling a trailer!
It was a pleasant experience from beginning to end...very friendly, thorough
Great experience. Harrry worked with us to get the space we needed.
I came into this location a week ago price checking on 10×30 climate control storage. A very polite and knowledgeable lady named alice helped me and answered all my questions with expertise. I told her i was needing it this weekend but was still looking around. She asked for my info but i graciously declined. I went to the store 4 different times on Saturday the 16th. First 3 times there was no car in sight door was locked and no one on property that i could see. Finally on the 4th try i spotted a car but door was still locked. A man was in the backroom but guess hes hard of hearing cause he didnt come to the door as i was banging on it after 10 mins i just gave up and stored down the street. You will never get my business or anyone else i know. I would rate this 0 stars if i could.
Friendly, courteous, and helpful service.
Clean and well organized facility, friendly staff.
Very nice property and the Staff was amazing.
Very attentive.
Clean and friendly
Awesome !!!