Outstanding experience- consistently in every way! Beautiful facility, 24 hour access. Entry to the parking lot requires password! Climate controlled. Several sizes of units. Personnel above and beyond in courtesy, knowledge, available for assistance of any kind!! You couldn’t do better.
I have stored with life storage for a few years now and there has been one employee who has stood out so much. I was going through some personal issues regarding the contents of my unit and Marilyn Morgan at LS203 was so much more than helpful! She made sure that if there was anything she could do to help in my process to let her know. She was so endearing in all the interactions we had! If I ever have the need to store again, I will definitely be coming back to see Marilyn!!!
Coy and Marilyn at fantastic people. They are very helpful and kind
Marilyn has been so helpful we had a bit of a interesting situation but she has been so helpful throughout this whole process. Thank you so much Marilyn!
Been here for years and I highly recommend this place for a storage place!
This place so well kept up, I have no complaints. I just started storing there not long ago and since I have been there everything has been very smooth everyone in the office is courteous. Would recommend to anyone
I got fast knowledgeable service today! I recommend Life storage for anyone needing great customer service!
When I got back from a three week trip my car was infested with rats and I was guarantee that they do not have any kind of rodent problem because I asked ahead just to be safe. Everything completely changed once I had a problem from the demeanor of the representatives on the phone to the amount of time that I was put on hold and when I got to the top top level I was told to kick rocks and then when I mentioned that my dad‘s lawyer the treatment changed a little bit but I was still not taken care of. I just wanted the damage to my car fixed because having a rat infested facility is not some thing that should be acceptable but they told me that legally they don’t have to have a rat free facility. I noticed rat droppings all over the place on their facility
Ms. Marilyn was helpful, kind and most patient! Thank you so much!
Great customer service, great prices!
Theyre increasing my rent randomly from $68 a month to $92 a month IN VIOLATION of their own rental agreement. This place is a scam.
Marilyn was extremely helpful and courteous. She was very knowledgeable and guided us through the entire process with top notch professionalism. It was a pleasure to work with her and get our storage unit all set up.
My experience with life storage was great! Coy the manager and Cody are very hospitable. I would definitely use life storage again.
Good storage. Full protection. Its safe.
No complaints! I did everything from checking into the unit to signing final lease agreement!! Very clean and lot up I feel very safe here!
Pleasant experience Coy knows his storage
Everyone here is so helpful and patient. Even with the virus bringing even more challenges they helped me get into my unit quickly. Customer service is very important to me and they went above and beyond. Once I left my unit unlocked and they put a wire thingy on the latch until I could get there to put my lock back on. Highly recommend the staff.
Very polite and helpful throughout the rental process.
When you think of storage places out think of them as dirty and trashy but this place is CLEAN. From the bathroom to the storage units to the office it’s clean and always smelling good. I plan on staying for a long time even though there are places closer to my house.
We took our friend to get a storage unit today and the the lady was just the most pleasant person ever.
Best place to store your goods. Clean and quiet. People that work there are helpful.
Just love the office staff. Coy, Marilyn, Cody are always on top of their game and always here when I need help
Susan and the staff are fantastic! Ive been there over three years and they are clean, well maintained and VERY accommodating for businesses. The security is top notch with keypad entry and exit, cameras and the place is VERY WELL lit at night.
We have been using Life Storage for a couple years now and the experience has been OUTSTANDING! The people are great and easy to work with. Susan and the team there are really great.
Regina were really nice. Every helpful explaining everything and showing me my unit. 👍🏻👍🏻
Its clean and safe.
Nice clean place to store your stuff, staff are friendly and knowledgeable
The new manager Coy is awesome I was having trouble with paying my bill online and he took the time to help me figure out my online account.
Out standing service
I have been storing my treasures here for over 5 years. This facility is always clean and very secure. The gate is always functional and the whole place is well lit. I have a climate control unit and temperature inside is perfect for storing my things. The staff is always friendly and helpful. I cant imagine going anywhere else.
I had to visit today to check on the company storage space. First time there so cant say to much about it. It appears to be well maintained though. I had a small issue and the young lady that was working was able to take care of It quickly and I was able to go about my business with no trouble. If I was looking for a reasonable place to store things I would stir them here.
Good price for what I was wanting and the employees are absolutely wonderful especially Mrs. Marilyn Morgan, she is such an outstanding employee and has gone above and beyond her duties and words can not describe how she treats everyone, just absolutely wonderful :-). Life storage needs more employees like her there
My experience was great
Excellent all the way around. Got there at closing time but they still let us get all the paperwork done and set up. We were even allowed to park our 26 rental moving truck overnight, that we had driven from Washington State, was there and ready to unload the next day. Awesome service.
This. Place. Is. AWESOME! Susan is incredibly friendly and accommodating. The staff is knowledgeable and engaging, and they totally make us feel safe about storing our stuff here. If I could leave more stars I would! ⭐️⭐️⭐️⭐️⭐️
I don’t know what to say other then I have been here a long time and this place has always treated me with respect no matter who the manager was whether it was Susan or Coy.Marilyn the other girl who works their she is a sweetheart.
Terrific staff-they made it easy. thanks so much. would recommend!
Well, where do I start. Lets start with the staff. Top notch amazing down to earth staff! They were so friendly and nice. the process was simple and quick. The location is very clean and even the grounds look great. I felt safe with my belonging at this location. I will definitely store with this location again!
The whole team at Life Storage on Davis Boulevard in North Richland Hills were excellent when it came time for me to upgrade to a larger unit theyre very helpful we had a lot of laughs and they were very professional they werent like other places that I rented from in the past that just want your money and lay down a bunch of rules. Life Storage will be the only place I store from for a long time to come Im glad that I rent from Life Storage and Ill give them a 5-star rating
Top quality management here at this location, has produced an excellent place to store your most valuable possessions; period!
Great location and staff! Was recently in the management office to address different things and Susan was extremely helpful!
A nice clean facility. First month free. Dont leave your stuff there forever. Its not worth the cost. Get rid of that junk. Im only storing a small fraction of the things that I had before my move and its already costing a fortune. And people store things here for years? NO!
Great place to store your things. Secure and well lit. Also, very clean and well kept.
Miranda was very helpfull in answering all of my questions. She took us on a tour of the units and showed us 2 sizes. She was very patient with me and my mother and really made us feel very confident about renting a unit and the whole process. I highly recommend Life Storage and Miranda
Excellent storage company. Always clean. Staff is always nice.
The best staff (Susan & Marilyn) at the North Richland Hills location. Really keep the area clean!
When I walked through the door front desk greeted me very clean its the best storage I have had
Very accommodating staff. Clean and well kept. Best storage value in the area.
Facility is clean, affordable, and useful, Ive used this location 2 separate times. Safe, convenient location, and extremely nice and professional staff, would highly recommend !
I would highly recomend this place to store your stuff. Susan was super great and very nice..
I began my search to find the best possible solution for my upcoming move and keeping the expense within my budget. After numerous calls I had made, I happen to call this location to get info about renting a moving truck. Miranda offered me a solution(which I had not considered) that absolutely did that! I was ecstatic! Moving can be costly. She rocks!
Great facility and outstanding staff, definitely a recommended place for your storage needs.
Gated storage with online reservations and payment options.
I needed a storage place ASAP. I would not go any where but here. Excellent customer services, super clean, and very affordable. Uncle Bobs was not even on my list to check out but I am blessed I did!
Susan is very helpful and polite. Very knowledgeable.
Susan and Marilyn both made my mother and I feel very comfortable during a stressful move. Great customer service!!!
No complaints. Friendly and efficient staff, extremely clean facility.
Decent prices friendly staff and you can get in your unit until 11pm about the only complaint I have with them is I do not understand why they dont let you use the dumpster it is pretty common for us to need a dumpster especially if we break something which definitely could happen. other locations have trash cans or dumpsters for their guest so this is something I just dont understand. if its not there for the property tenants I guess its just an employee one then. it has a big huge sign says do not use and its always locked so management we need a dumpster dont you think. doesnt our monthly rent help pay for that dumpster? this is like having an apartment complex with no dumpsters really doesnt work out that well. well o will update my review if I get a response or see what corporate says oh also at night time not a lot of lighting and none in your unit at all I have to use my car lights to see in the unit. we should have lights as well dont you think makes sense to me to have suffered lightning in order to see even on a timer would be better than nothing and cameras on each building would be good
Friendly and helpful staff. Susan is always a pleasure to work with.
So far so good, staff is nice and SUPER good pricing
Easy, hassle free move-in, nice staff, clean facility, highly recommend!
Miranda is great! Helped get exactly what we needed.
The customer service was excellent and Cris was knowledgeable in every aspect of the rental experience. The grounds and units are very clean.
Really safe place it seems. I have multiple units here
Grt place and reasonable
Fair, helpful, patient, and safe…what I was looking for!
Good people work there
Nice staff cheap first month rent.
Friendly clean great location
Staff was very helpful.
My stuff stayed safe
Clean location with a helpful and friendly staff.
Perfect!!!
Very clean and very nice
Great place
Aladdins service
The staff is friendly
Clean and courteous
Great facility
Great staff
Friendly
Ppf threals rap spree