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U-Haul Moving & Storage at Rufe Snow
6550 Browning Dr, North Richland Hills, TX 76180, United States
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U-Haul Moving & Storage at Rufe Snow
Comments
Da
Review №1

Chelsea rocks so muchEasiest renting experience of my life. She ripped through the entire thing and was super duper thorough. Thanks Chelsea!!

Th
Review №2

I’m a truck driver so gone a lot and keep my show truck in a unit. Price are ok and 24 hr access is a definite plus for me. I’ve had a unit here for 1 1/2 years no problems

Te
Review №3

Good safe place to store your property. Management and employees are professional and friendly. Feels like home.Terry.

Fr
Review №4

Diana is awesome to deal with. Good renting experience!

Ro
Review №5

Do business with them quite often. Great staff and the cleanest bathroom in town ;)Does not have 24 hour access :(

Ju
Review №6

Shout out to Joy at the front desk! She was incredible. We really appreciate her filling our needs with storage.We originally had a unit down the road at a big uhaul center, but were sent here because they ran out of space. Couldnt have worked out better. Got to avoid all the crazy lines at the center and get more service.Thanks again Joy! God bless!

Pa
Review №7

A great moving experience because of the people at U-Haul (like Joy)! Great customer service, great products, great prices! Well see you next time we move.

Sm
Review №8

These are the rudest people ever like the whole family they never answer the phone or maybe when they need business they do who knows... they are just so uncomfortable to deal with they are always out of office it’s weird they could care less and it shows WHY DEAL WITH THAT WHEN YOU CAN JUST PAY 5 -10 bucks more for professionalism.... The good reviews about this place must be from them themselves who could be that happy with this place

Do
Review №9

This place is a joke! They play all kinds of games! Adding and subtracting 24 access that has been paid for sense day one! Calling police on costumers for know reason! Left the police scratching their heads! Place is in disrepair! With all kinds of safety and fire violations! Randy a manager has know idea and should be fired fast!

Ri
Review №10

I had a unit here for more than 3 years and they were always helpful and had no issues. Move out was simple and uncomplicated.

Sp
Review №11

I never leave reviews. But something has to be said. I got a free month at this site for using Uhaul to move from San Diego. First month was fine, I was late on a payment and that was my fault, but no problems came of it.However, the problems started when I tried to check out of my unit. I called to try to close out my unit the day before my rent was due (6/28/17) and couldnt get a phone call answered. I kept getting a call center. Call center tried getting me connected to a manager with no success. The next day (6/29/17) rent was due so I stopped by the site on my way to work to physically check out and no one was there. I called on my lunch with no success of reaching anyone. Call centers connected me to customer service. Sat on hold for 40 minutes. I finally got a hold of someone who closed me out of the unit and told me I had 4 days to get my stuff out of the unit. Well, today is (6/30/17), apparently day 1 of my 4 day cushion to move out and who contacts me? The manager Randy to say I moved out but left the lock on and if I dont remove it theyll continue to charge me rent!!!!! Are you kidding me?!This location is a sham. A joke. Terrible customer service. No communication unless they have a chance to collect money from you. DONT use them.

Jo
Review №12

Awesome place for my storage needs. Close, convenient, and the nicest staff!

Na
Review №13

Best U-Haul found all across the United States was wonderful loving caring family on facility these people care and I will do the best they can to protect your belongings and make sure it gets back to you the prices were to share these are the very most caring people Ive seen in a long while they care for your stuff and you like family when you store your stuff here as a customer

Iz
Review №14

Vicky was absolutely helpful and professional, went above and beyond. Great customer service.

Ca
Review №15

Its air conditioned!! My brother has a unit there.

Jo
Review №16

Reserved (and confirmed) a 10X30 unit and, when we arrived from Atlanta, GA, they had given it to someone who walked in off the street. Randy gave us 2 9X14 units, one free for 1 month, the second one for 2 months. When I wanted to give the second one up, he wouldnt apply the free month to the first unit. Even though we have rented two trucks (so far) for our move!

Od
Review №17

Great storage place with good prices. They don’t have very big indoor storage but I got 3 in order to fit my needs.

Sh
Review №18

Great Storage Facility with some of the best management around. Been using this complex for over 5 years.

Su
Review №19

Joy is the greatest! She goes above and beyond

Ju
Review №20

They are great. Helps you out in every way possible.

Be
Review №21

Great servive. They are always on the ball.

Di
Review №22

Service is awesome and storage is the best !!!

Jo
Review №23

Awesome for my move, I relocated for my job!

Ma
Review №24

Lady in the front office is very nice

Am
Review №25

Great Experience

Jo
Review №26

Great guys, mike is Golden

St
Review №27

After one month of signing a contract, they raised rent!!

Da
Review №28

Very friendly staff

Ya
Review №29

Nice people

KA
Review №30

The friendly helpful staff took us by car, even though there was no place, he was interested, he directed us to another u-haul, he even gave us their numbers so that we wouldnt force them there, he said, you can look at the kiosk.

Information
24 Photos
30 Comments
4 Rating
  • Address:6550 Browning Dr, North Richland Hills, TX 76180, United States
  • Site:https://uhaul.com/Locations/Self-Storage-near-North-Richland-Hills-TX-76180/859063/?utm_source=gmb&utm_medium=primary&utm_content=859063
  • Phone:+1 817-577-1732
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Trailer rental service
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:10AM–3PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:9AM–4PM
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