Best place to get work done. Very knowledgeable and thorough with what they do. You cant go wrong here.
My car ran out of gas today and this amazing worker came and helped me get my car to the gas station charge free! I can’t explain how grateful I am for that because without his help I probably wouldn’t of made it to my photography gig (which was great by the way). Thank you so much again Pro Automotive! If I am ever in need again I’ll be sure to call!
Quick and responsive when my car would not start. Jim was super helpful and the issue was fixed way faster than it would have been taking it into the dealership to be fixed.
Dont know the guys name unfortunately, but whoever helped me out here was awesome. Every dude I came in contact with there was super nice and helpful.
These guys are awesome! After dealing with a car that wouldnt start and my Roadside Assistance trying to find a company to come tow my car, these guys were there to help and take care of the job! Completely professional and knowledgeable they went above and beyond and were the heroes of the day! I highly recommend them if you ever need a tow or have any car issues
Had pro automotive come tow my car and was extremely happy with their service! All staff I spoke with was extremely friendly and knowledgeable. They showed up on time and made a hectic situation a whole lot easier.
I had my 2015 Hyundai Sonata checked over we were going to Rhode Island from OhioAndy called me he told me my brakes were rusted and down to the metal my tires also needed replacing he also changed my windshield wipers.Andy was very professionalI will definitely use them again and highly recommend them.
All the staff are wonderful and are great to work with.
Really great people. Helped me during my hard times and saved a lot of money for me.
People in this place are amazing! They are very professional in their job, they were able to identify where is the problem exactly in the car and explained it to me well. Highly recommended!!
Great staff. Always friendly when I am in need of there assistance.
You never know when you will need assistance. Go with Pro Automotive..I needed a car moved and they came through for me.They were quick, professional, and very reasonable.Thank you 😊
Extremely honest and dedicated employees. Very affordable for the working class.
This place was amazing Charlie help me out a lot with my car and would recommend them to anybody
I had a great experience there - very honest and professional people, my car was done on time. I’d definitely go back and recommend this place to all of my friends.
I would like to say that my experience at Pro Automotive was amazing. From start to finish, they were very accommodating and made everything seamless! Not to mention, amazing customer service. Jim was wonderful to work with!
Outstanding service! On time and quick towing! The owner even called personally to make sure everything went well! Best towing Ive ever used!
Look at all these reviews, theyre all fake nice service, professional no one described any services performed. This place is a fraud they charge you for the services they never do and dont even have a decency to return money when they were caught doing that. Tips to everyone how to find an honest mechanic. Go to a mechanic with a known (you know it for sure) simple problem and see what hes going to say. If they want to replace a whole transmission instead of topping off a low fluid, you know they a bunch of scammers. Please report these scammers to the police.
Car broke down (flat tire) last night on the free way came within 20 minutes removed the flat tire & replaced it with my spare for free within just 10 minutes, fast & efficiently.
These guys are great and reasonably priced. They take the extra time to explain any problems with your vehicle and can even tow you to the shop!
This is where you need to bring your car for service. I had problems with my car. They were able to fix it for me in one day! They are very thorough and explained everything to me. I’ve had my car care done by them before and I will be continuing to do so in the future!
Excellent service, Leo and the owner are very helpful and knowledgeable. They caught a major error a previous mechanic did on my vehicle and saved me from having future issues with my new car. Very understanding and if you have any issues with your vehicle I 110% recommend these guys as they will take care of you and treat your vehicle with the utmost care. 10/10 service. Will definitely do business with them in the near future.
Pro Automotive Inc in North Olmsted is by far one of the WORST car repair shops I have been to. Due to another company messing up my car first, it was taken to them to be “fixed” and i have been having issues with my car since. Shutting off while driving, my car not picking up speed while driving on the freeway, my engine (which they “replaced “) making a knocking noise. These people refuse to fix my car. Telling me its MY responsibility and they are the ones who messed up my car.
James was very easy to work with. I liked how they keep you updated during the repair process. Will definitely use Pro Automotive again.
The guy was very professional and quick at his job. Will definitely recommend to friends and family. Again would like to say thank you sir.
Good guys at this place. Top notch.
I had a great experience with Pro Automotive! For starters I do most of my own car repair work, so Im very familiar with parts and labor cost. I had my front passenger lower ball joint on my Accord fail around 6:30PM while I was on I-480 West before the Great Northern Blvd. (not my idea of fun) Fortunately I was able to control the car to the side of the highway and did a search my phone for local towing company, Pro Automotive came up. The driver arrived very quickly and snatched my crippled car up. I decided to take it to their shop to access the damage and give my idea of the cost. The next morning they had it on their rack and let me know that I needed a ball joint, axle, tire and alignment. (All items obviously needed replaced when I looked at it the night before). The prices for labor and parts were more than reasonable. I estimated almost double in my head before Pro Automotive gave me their quote. I gave them a green light and they cracked it out before the end of that day, so less than 24hrs my car was back on the road. The guys ended up staying about 45 minutes after hours for me to pick up my car. You can’t find that type of service anywhere. A+ all the way around at Pro Automotive.
Pro Automotive has towed my cars a couple of times. Their service is always incredibly fast and reasonably priced! They are so kind and patient - I cant recommend this company enough. Thank you for your excellent service!
Fast and Reliable, Excellent Service!! Very Affordable!! Dropped my car off in the morning with multiple engine issues and I was back on the road the same day driving as smooth as the day i bought it, if not smoother. Very knowledgeable and professional mechanics who communicated with me frequently throughout the time of service, willing to answer any of my questions. Highly Recommended.
Pro Automotive are first-rate professionals. They were recommended to me by the Olmsted Police Department when I recently found myself stranded with a disabled vehicle just of of I-480. When my operator arrived just a few minutes after the call, I was immediately confident that I had made the right choice. The operator was friendly and professional. He arrived in a clean, well-maintained, late-model truck, and I felt genuinely comfortable putting my vehicle in his hands. Their shop was closed for the evening, but I would have been equally confident using Pro Automotive for my repairs.
I am very impressed with this shop. It is very clean and the staff is great. Nicest tow trucks I have ever seen. They did superb work on my truck at a very fair price. And quickly as well. I highly reccomend Pro Automotive to anyone needing repairs or a tow.
I had the misfortune of needing your service in the early morning hours of 9/22/18. After approximately 3 hours of dealing with Flo and Jamie they finally got it together to call you. Thank God. From your first call to delivery of car at repair location you were WONDERFUL. Unfortunately I dont know name of tow driver but he was super. I was very upset after hours of being jerked around, I immediately yelled at him and then apologized. His response was thats okay if you need to yell go right ahead. I understand. After initial contact to time car was delivered to repair location EVERYTHING went exactly as he said it would, entire process less then an hour. After a early morning of wanting to choke someone {Flo and Jamie} he ended the night on I feel much better note and I thank him for that. Hoping I never need another tow service but if I do Im asking for Pro Automotive straight off. Thank you so much.
Pro Automotive did an excellent job hauling a really big toolbox from one location to another! When another tow company couldnt come out and do it until Monday, I started calling around. Pro Automotive is open 24-7, so they were willing to do the job around my schedule. They were prompt, polite, and they did an awesome job! Their number is getting programmed in my phone for the next time I need a tow or automotive work, and I would definitely recommend them to anyone.
Best shop Ive ever been to! The guys are not only friendly but they are honest (which is hard to find at a repair shop). Service was excellent and my car is in great condition ever since and pricing was very good compared to other shops Ive been to. I will be bringing my car up here every time from now on and recommend them to everyone!
First class service and very reasonable prices. The owner spent several HOURS moving our 26 boat and trailer which we got stuck in mud in our yard. It looked impossible but he figured out a way and got it done. No damage to boat or his truck. Amazing!!!
Another job well done, and once again a satisfied customer. Took my Corvette to have the exhaust changed. Described what replacement system i had in mind, and they did a perfect match as to what i wanted. The perfect sound and tone...extremely pleased once again with there work. I recommend this company to all...GOOD JOB GUYS
Have the best experience with them fixing up my 04 Dodge Dakota. Great customer service! And great prices! If youre looking for a mechanic, this is the place for you
Just picked up my car from these guys and am extremely happy with the work they did. My car drives like new and the customer service couldn’t have been better. I will definitely be going back here in the future. Thanks!
Amazing service. I originally brought my 2011 Fiesta here after reading other reviews, I can see why they get such great reviews. The repairs were quite costly but theyd everything out for me so I understand why it was so much (in my case it was because of the parts needed).Then they really helped me out. Took my car to Ford because my clutch needed fixing and luckily it was still under the warranty. Then they tried to tell me Id need to get my belt replaced which was going to be able $250. I took it to the guys at Pro Automotive and they gave it a look, told me it was fine and that Ford was probably just mad that they had to replace my clutch for nothing. These guys saved me $250!Ill be recommending them to friends and family, and if youre in the area and looking for a trustworthy shop, visit them.
I had a breakdown not far from home. They came out quickly and were priced very reasonably. Before they left they checked out the car to make sure there was no damage to the car in the transport. Quick and reasonable. Id recommend them to anyone.
I normally wont leave a review on Google but its great to deal with a honest and straight forward shop these days. The guys at Pro are the greatest. They are friendly, fast, honest, and get the job done right. Five Stars, A+. Thanks guys :)
I am sorry, dont know why its posting under my wifes name.I broke my clutch cable on my Victory. Called progressive and then got a text from Low-cost Towing saying they would be there in 35 minutes. After an hour and 10 minutes I repeatedly tried calling Low-cost Towing and just kept getting a Spanish answering machine. Called progressive and then they said they were sending Pro-Auto. I was really irritated by then. But 8 minutes later Dan with Pro Auto showed up. He was clean, kind and professional. He took care of my bike like it was my baby (which it is). It wasnt even a ride with awkward silence back to my house. I have several of their cards if anyone needs one.Mike
I have used Pro Automotive three times now. They have done excellent work. Twice I have dropped my car off in the morning and they have had it repaired by the end of the day. They have been true to their cost estimate or under each time. I needed a tow last time and they came out very quickly. The crew is friendly and helpful. I have found my new garage.
Had to get my car towed and I was so bummed! I thought I was going to have to wait 2 weeks to get it fixed at a dealership. The tow truck came quick to where I was and they said it was just my battery and could fix it right away! I was so happy! They even cut me a break on the price of the tow! I will be for sure taking my car back for a full inspection before winter hits! Very honest and nice people there!
The gentalmen working truck gave me a time of 20 minutes whilst i was broken down on the free way. He was there in 15. The man was very polite and worked quickly to get me where i needed to go. They dont jack up prices and the safety of yourself is put first in their care. Great experience and a swell group of people.
The day before I was leaving for a trip, I had stopped by the oil change place to have my levels checked and was told I was leaking transmission fluid. The oil change place said that they could do nothing about it. Everyone I asked told me to call the dealer. I did. The dealer could not fit me in until six days from the day I called and wanted to charge $130 just to look at it.I found Pro Automotive from a Google search and decided I would give them a call. I am so glad I did.I was able to take my car in that night. They called me the next day to tell me what was wrong and ask if I wanted it fixed. (They charge $75 to diagnose, not $130, yay!) I agreed to the repairs they suggested. My car was repaired quickly and for way less than I would have spent at the dealer.Everyone at Pro Automotive is extremely nice and they happily answered any questions that I had regarding my cars needs and the service. I highly recommend Pro Automotive. Their customer service and efficiency got me back on the road in less time that it would have taken to schedule an appointment at the dealer.Thank you Pro Automotive team! Youre Awesome!
These guys are the best! I took my car there to get my wiper motor fixed and the were fast and affordable. They were honest and friendly. I would suggest them to anyone. I will definitely be back. Thank you guys!
I chose Pro Automotive largely because of the consistent positive reviews for repair shops in the area. While its very frustrating to find out that someone cut the catalytic converter right off of your car overnight, Pro Automotive took the car in quick, gave an accurate estimate, and performed the work quickly. The positive reviews are clearly for a reason and Id recommend you give them your business if youre in the North Olmsted area.
Exceptional service - car died on 1-90, cold snow and blowing wind. Excellent response and arrival time. Montel has the gift of service running through his veins. He had me hooked up and my car delivered to the shop in no time. Seldom do you run into a company that is as organized and competent as Pro Automotive. I think this is the second review of anything I have ever posted on anything but these guys deserve it - THANKS
Great shop! I needed a tow and they were there in a flash! Everyone in the shop is friendly and honest. The pricing is fair and transparent. They cut me a discount on anything possible and my truck was back in running condition the very next day. I absolutely recommend you call these guys if you need a tow or work done to your ride.
I would highly recommend Pro Automotive Inc. to everyone I know! I had some major van troubles and they were able to get me in the same day and figure out what was wrong with my van. They are honest, reliable, and to the point when it comes to what needs to get done on your vehicle. I was very pleased with their service and how quick they were able to get my vehicle fixed. Everyone was so polite and knowledgeable. I will never go anywhere else!!!! Thank you again!
Amazing customer service and incredible rate. I had to get my subaru towed and they came right out, not the extremely long wait you normally have with other companies. The person driving the truck was extremely polite and did a great job- even offered us a ride! HIGHLY recommend !!!!
Living in this day and age, it is hard to find someone that you can trust, especially when it comes to ones automotive needs. Ive always been wary of people, but I have to say, the guys at Pro Automotive somehow managed to win my trust quickly.Both of the gentlemen I interacted with seemed to show what was genuine concern with my situation, (I was in an accident, no fault of my own I swear) and offered me constructive advice though at the time I could not afford their services.Once I can have my repair expenses paid, you can bet that I will be back there, and back here to write another five-star review.Thanks guys!
Very kind and knowledgable! First company to actually tow my Audi correctly apparently (scary thought). Prompt service, very helpful and pleasant.Would highly recommend.
This place is a great place. Its 9:30 at night call for a tow and by 9:45 they are here and by 10 my car is in the shop. Got an estimate for what was wrong and the parts within 15 minutes. Im very satisfied with the service of Pro Automotive
Tow showed up within 20 minutes. Squeezed me in that afternoon and had the repair done within three hours. Really nice guys, fair, and timely. They even gave me some table space to study, as Im from Michigan and was completely stranded! I would absolutely use the guys at Pro Automotive again!
Great service, considerate, and reasonably priced. They towed my car to the repair shop and even gave me a ride to my apartment. The driver, Shawn, was very helpful through the process. Thanks guys!
My car was towed there and I was worried about how I would get it back as it is an airport car and I live in another state. Rami (the owner) is the best in the business he made me feel so comfortable and made it easy to go about finding a solution to my problem. Pro Automotive was a total blessing to me in a bad situation. I just wish I would have found them earlier and not quite the way I did.
I was in a pinch twice within the past year and had to take my car to Pro Automotive. My brother-in-law is a mechanic and would have done the work for free but he lives an hour+ away. Both times he said the assessment, diagnosis and costs were fair. I have little knowledge of car mechanics, so this was reassuring. I think you have worked hard and long to earn your high ratings, but will remember it takes only a little abuse to bring them tumbling down. Keep up the good work, guys.
A guy at auto zone recommended this place to me. My check engine light was on. I had a great experience. They were friendly, quick and fair. I would go back and recommend them.
Rami and his staff worked me into their already busy Saturday schedule, as a walk in. I was impressed with their level of knowledge and professionalism. The service performed, rear brakes, was done quickly, professionally, and at a fair price. Thanks for giving me the comfort level I needed to have my daughter drive the car safely back to college!
Great service! Honest and friendly atmosphere! Pro Automotive got my car running like brand new. I am so happy with the results and will recommend you to all of my family and friends. I will only bring my car to you from now on.
I was looking for someone to work on my vehicle, that was not a large corporate business. Pro Automotive in North Olmsted came highly recommended. The staff was friendly,and courteous,taking the time to explain what needed to be done now, and things to keep an eye on in the future.They finished the job in a very reasonable amount of time and there rates were reasonable.I have found my mechanics, i would recommend them to anyone needing work done on any vehicle.
Absolutely honest guys! They diagnosed my problem in my Kia Optima in no time. They explained me everything ( without panic) that I could wait if I cant fix it now since there was no safety issues. Absolutely good people who care about their clients.A+ guys . Keep up the good work.
Absolutely flawless. The speed time when it comes to repairs is quicker than quick. The employees are very helpful and knowledgeable when it came to my concerns. If you have never experienced Pro Automotiv777-7757e? Stop reading and call 440-
Rami and his team have been my go to mechanics and technicians for a few years now. The knowledge base and technical skills of each and every one of them is the epitome of excellence. The customer service is probably the best I have ever seen in any company. They stand behind what they do and make sure you are satisfied with the results. I have Def found my go to mechanics for any problem or issue and will not go anywhere else.Brant
Today my car broke down on the road and I had it towed to Pro Auto in North Olmsted. The staff was professional, courteous, and even fit my car in to get work done the same day. They gave me a quick and accurate estimate on what the repair entailed.I dealt with Romi who was very helpful, my car needed some suspension components replaced. He called me within two hours telling me it was done and ready to be picked up.Extremely quick service!Would suggest to family & friends
Hands Down...Excellent Flatbed Service!!! Initial call to polite employee, to Flawless, without incident delivery of our Truck. The driver was courteous & polite! We would not hesitate to call on again!
Brought my truck in for a minor repair, everything went great, speedy and dependable.Being a first time customer they gave the truck a once-over and mentioned some problem areas. Came back a few weeks later to repair some oil gasket leaks, they de-greased the engine and made the repair. Once again quick service with fair pricing. I will continue to take my truck there in the future.
I believe the first thing anyone would say when asked about what they desire in an auto repair shop is Trust. I took a car to Pro Automotive for a used car inspection as my last step before purchasing. Let me say they are true professionals. I say this because there report was very thorough and by what they found told me they really took the time to look at everything! If your like me and have used many repair shops over the years, you wonder if they really looked at everything that is checked off as OK. They did not steer me either way on my purchase but there findings kept me from a potential bad purchase. All of this gains trust and gives you the comfort level needed to use them for your auto repairs. Many thanks!
Great service friendly staff not to many places left like this anymore highly recommend!
Overall amazing service. Rami and the guys do a great job. Honest work. Great service at a time where customer service and honesty are hard to find . You will find it with these guys for all your needs
Great guys. I called about a transmission problem at 3pm and talked to Rami. I dropped my car off at 8:30am, and before 2 oclock they got back to me with a diagnosis. Unfortunately my car had more issues than I thought, but they were honest and Rami gave me a fair price to check out my vehicle. Thanks guys, you definitely won a lifetime customer!
Heres my story. Over spring brake my daughter used my Cruze to go from Ohio to Florida for spring break. On her way home she calls us (of course we are out of country on our way back) stating car is running ruff with acceleration problems. My instructions were to find a nearby chevy dealer and have them look at it. Gave her a max for any repair and my wife and I headed to airport to return home. That dealership told my daughter it will be $1600 to replace the turbo charger. In addition to the $100 diagnostic. Totally took advantage of some collage kids. Luckily that was above amount I gave her and she continued to drive home. Once home I had Pro Automotive take a look. They replaced coils, plugs and battery. Very reasonably priced for the work AND it was the repair that was needed. Car has been running great!! I found this company to be honest and reasonably priced. I will be going back for future work when needed.
Getting a tow is never fun, but the least a tow company can do is make it as affordable and painless as possible. I had a good experience with Pro Automotive today: I had a truck come out to me within about 20 minutes of placing the call, and the rate was lower than I thought it would be, as well. Ive used other towing services before and at least in comparison to the other companies Ive used, Pro Automotives rate was better. While I hope I wont be needing another tow anytime soon, I will definitely keep Pro Automotive in mind if their services are ever needed again.
$225 just to get my keys out of my car is absolutely ridiculous.
We have repeatedly had a great experience bringing our cars here. On our most recent visit they fixed a problem the dealership supposedly fixed and they did not charge us anything for their expertise. Cant say enough good things! Will definitely continue to bring our vehicles here for service.
I had to have my 92 Camaro towed to my house. Dan put my car into my driveway without a scrape to the low frontend ground effects (quite a feat considering the skirt of the driveway and the slope. I was really impressed by Dans skill with his truck, i think he could put a car on a postage stamp if you need him to. Great job Dan!!!
I cant say enough good things about Pro Automotive. Theyre professional, honest, polite and knowledgeable. They are always my first choice whenever I need repairs of any kind performed on my car. They really go the extra mile as well. I have a friend who is deaf and Pro Automotive did a great job working with him, even texting with him to let him know when his car was ready. Highly recommended!
Fast with great pricing! I have finally found a auto shop that I can go to in North Olmsted. Customer service was awesome too made me feel like we have been friends for years.
Im a commercial driver and these guys saved my butt. They went above and beyond getting me back on the road. I wish our mechanic took the pride in his work and showed the dedication that they do. Cheers guys! Thanks a million!
My husband and I recently purchased a used vehicle that needed some work. Having just moved to the area we trusted the reviews we found on Pro Automotive and we are glad we did! Rami was up front and honest about everything they found, told us what needed to be done and what can wait. Good to know we have someone we can bring our vehicles in to that we can trust!
Took my car there for some major engine work. A friend who works on cars suggested the place. When I went in indicating a possible head gasket leak and replacement, they of course suggested they verify. Good thing they did, it was only a valve gasket leak. Definitely an honest company.
Absolutely awesome service! I had previously taken my car to a chain automotive repair place, and they explained only one thing that was wrong, and were about to charge a LOT of money for that one repair, plus a wheel alignment. Then I took it to Pro for a second opinion and they were straight up with me: theres a lot of stuff wrong with your car that those guys missed. The honesty was a relief considering I wouldve been driving around in my car with a ton of stuff wrong.They finished the job THAT SAME DAY and had me back on the road. I definitely wont go anywhere else again. They were fast, reasonably priced, and had great customer service!
Great service and very friendly! They worked on my van on two separate occasions, but identified everything it needed in their one day inspection. I turned it into two trips to fit with my budget. Marty was spot-on with his estimate of the mechanical work my engine needed. He also spotted that my ball joints were dangerously loose, which I had no idea. Now that Ive gotten my suspension issues taken care of, Im happy to return but Im sure it will be a while. The best part is they didnt oversell anything AND they kept all of my old parts to show me when I came to pick it up!
Went here because they had good reviews...well everything that was said is true....very honest and helpful group of guys...rami went above and beyond helping me with my vehicle and the problems I had...would defiantly recommend bringing your vehicle here...they also dont just try and find things wrong with your car for a sale they will let you know what should be done and what can wait to be fixed...Great repair shop!
Awesome service! On a Sunday afternoon they had a driver at my house within 30 minutes of me calling for a tow. The driver was able to jump the car battery and I was on my way! Thank you!!!
These guys were awesome to work with. Very fair and knowledgeable. I will continue to use them for any and all my vehicles and the same goes for my family.
My wife took the car to get a part fixed.After the repair, car reeked of cigarette smell inside.Quoted refurbished part price to get our business and hiked the price later.Dont go there if you are late on oil change because theyll call you crazy and make you feel foolish.Very unprofessional and extremely upleasant experience.
These guys are fantastic. Fast service and very honest. They are the best around.
The gentlemen of this business are the definition of professionalism and honesty. Due to their services, I am certain my truck will continue to provide me with years of continued reliability.
Very knowledgeable and pleasant staff, Great price and got my car fixed quickly. I definitely recommend this shop!
Called for a tow and they were onsite to help faster than my wife could get there! Very good service and a pain-free experience which is needed at terrible times like when your car breaks down. Would highly recommend Pro Automotive!
Amazing experience with these guys.As a stubborn guy who had all the tools to do the job, I was very happy.My diagnosis was wrong and these guys fixed my Ford in no time.Never been to a repair shop before, I wouldnt go anywhere else now.Pick up time was less than 30 min.Every step of the repair was ran by me via phone call and prices were spot on.Repair shops have a bad reputation, and these guys help break that.Amazing work, amazing people, amazing turn around time.I went to these guys after walking into MOGO on Detroit Road and being belittled by the worker there. Actions go a long way when youre putting your vehicle in someone elses hands.Thank you Pro Auto, will spread your greatness around.CONS....none
Pulley cracked on I480EB at 630am, just west of OH252. I live in Lorain County, called Elyria Towing and they said, a: it will be hours, b: have to charge double to leave the county. I called PA as the closest to my location....FAIR PRICE and I WAS HOME BY 730AM...Thanks guys, you gave me the time I needed to fix the car.....
Great service and fair prices. Had A/C issues that another shop could not figure out. Glad I found this place
Rami and the guys are great. They are fair and trust worthy. They have done great work over the years on both of my cars and I would highly recommend them.
The driver was extremely friendly! First time needing my car towed and would definitely call these guys again if I ever need it!
Rami came to my rescue. Thank you so much for your quick service and professionalism. I am so grateful for your help and speedy services.
Top notch professionals. Quick and easy.