It has been a great place to store my belongings. The transition from the old owners to the current is scary because of so many changes in the rental agreement...Backround- Ive been renting this storage unit from 2005 to present...I the dust settles soon...
The agent was very knowledgeable of all procedures.He took us on a tour to inspect the unit. He gave a great presentation of the cost of the unit. I was quite surprised to receive the welcome package in the gift bag. He made this experience very easy his patience and professionalism won me over.
The gal at the front was amazing! She went above and beyond for us. We are so grateful for her! Thank you for a fantastic experience while we were waiting to move into our new home.
We Love the greeting and the employees you’re so amazing they’re very hard-working in such a good energy we feel very blessed to be a part of the cube smart family. ✨✨✨✨🟥
Excellent service. He really help me to find the perfect space for my things. Thanks so much.
No hassle about anything . Customer service was excellant
Everything was safe.Customer service was great.
One of the best experience ever. Everything that helped to make my arrival to the unit a more awarding experience by making it easy for me to arrive and have the help of management to help me decide these size of unit that I needed to help store my equipment.
The young Genet man who was the manger was very nice and polite he took his time with me helped me find just the right shed just really nice enjoyed spending that time in there in stead of rushing him or me yes i like this cube smart ahead even though iv lost two sheads because I just couldnt pay it Amy longer I asked the young mam you dont remembered me he didnt care because I couldnt pay he was still nice to me and said why yes Im.still gonna rent to you that was a blessing for him to telle that tjaml you Jesus he rented me one I had to get the truck back I love this cube smart behind d taco bell even though I lost my shot he was still courteous and nice to me even though they had to get that stuff out of that s*** and I had a bunch of clothes in there he didnt judge me or anything you need more people like you
IVE HAD MY STUFF AT CUBE SMART FOR QUITE SOME TIME. AND You CANT ASK FOR BETTER SERVICE. I CARRIED A FRIEND THERE. TODAY. JOHNATHAN IS #1 IN My BOOK. HE LISTENS TO ALL HIS CUSTOMERS. AND YES I WOULD TELL ANYONE. TOO COME THERE.
Employee was very helpful and answer all/any questions I needed
Really seamless move-in and move-out. Good facilities and great management. Really convenient for Park Circle and Hanahan - would definitely come back.
Convenient location and good prices if you can actually get them to honor the rate you reserve. The facility is in disrepair. Multiple leaks that cause a humid environment and some leaks are dripping through light fixtures creating an electrical hazard
CubeSmart Self Storage on Rivers Avenue in North Charleston is a great storage unit option for a safe and secure place to put your extra things for a good value. I have been happy with everything that they offer and it has worked well on the different occasions that I have used them. The staff here is also very helpful and makes sure that everything is well taken care of.
The management is very kind and courteous and respectful. Excellent and in good shape. I plan on staying at the CubeSmart for as long as I need.
Great Customer Service. They we’re very nice & helpful with finding us a storage unit! I would recommend anyone to choose this storage company & they also have reasonable prices, you can’t beat that!! Thanks again CubeSmart Self Storage!!
I walked into the location Im currently renting from at closing time and both workers took the time to look and see if they had a space that would work for me and then wrote down the size and website to go to in order to get the discount and price that would work for me. Even at closing time they took the time to answer my questions and point me in the right direction. I thank yall so much
I WENT YESTERDAY. TRYING TO GET SOME INFORMATION. SIGN ON THE DOOR SAID BE BACK 4: OCLOCK SO I WAITED TILL 4:30 ALONG WITH ANOTHER MAN. BUT I FINALLY LEFT. HOPE SOMEONE IS OK.
Mr Jamound has been extremely helpful encouraging helping me whittle down several storage units that I have had for a very long time before I moved way out of town in Feb 2019. Had he not been working here, I may have not had the support to believe I was able to accomplish this. Words cannot express my gratitude -- he helped me believe it was doable & otherwise Im not sure I would have thought it could be done. Thank you very much for helping me save so much money!
My storage unit was broken into several times over the past 3 years, lost eveything that was stored in it including 100 years worth of family photos and heirlooms well never get back. Sure they reimburse you if you have insurance but thats it. Youll never get anything back that gets stolen, and they refuse to do any upgrades to the storage units to prevent theft. All Ive seen them do is add cameras.
Ive rented in 3 different areas. The staff has consistently been knowledgeable and incredibly helpful.
Met tiara trying to rent a unit for car she helped me set a Reservation for another location because that location was full. Thanks again
The GM Jamound was extremely helpful!!..he helped us do everything online and the service was very good!!
Great service! Ms. Crystal is very friendly and provides great service. She is always very quick and knowledgeable. Clean facility and great staff
Extremely helpful customer service!!!
Very helpful helped us get a storage unit for all of our belongings crystal is very nice and I highly recommend anyone whos looking for a storage unit to come down here at CubeSmart and check it out its really good and ask for crystal
My husband and I relocated back to the Charleston area last year, and chose CubeSmart as the location to store our household items. We were treated like royalty from the start. We reserved our storage unit over the phone, directly with the general manager. When we arrived at the facility with our moving truck, we were greeted with a positive attitude, very helpful, and the exact size storage unit that we needed. I recommend this storage facility, on Rivers Avenue, to anyone looking for storage needs. We have experienced a secure, friendly arrangement . Hats off to CubeSmart!
My sales person Evan was great! The process was quick and easy and Evan was super friendly. Great customer service! I am a VERY SATISFIED customer. I would definitely recommend CubeSmart to family and friends!
They are easy and great prices.
If youre looking for great service with an even greater smile I suggest you go and see Evan. Not only was she thorough and helpful she was extremely friendly and made the whole process incredibly easy. Moving is always very stressful but at least the storage part of it was a piece of cake! Highly recommended!
I have been with this company for a year and I haven’t had any problems. The staff is nice and friendly.
The guy there was awesome. I wish i could remember his name. Best place to look for storage in north Charleston on rivers ave.
This place is amazing! I needed a storage unit fast and they were there to help me. Only took about 15 minutes and the staff were amazing! I would highly suggest getting a nice and clean unit from these guys.
The people at this location are incredibly helpful and friendly. The storage units are neat and clean and well-maintained. I love that I can access my storage unit from 6am till 10 pm. Plus if youre hungry, Taco Bell is right next door.
Addam, Dominick & Harry are 1st class people. They are sincerely interested in the customer and genuinely care about the customer as an individual and what is going on in your life. This, bar none, is the best customer service experience l have seen ever. I am especially aware of exceptional customer service since l am in sales management.
Couldnt ask for 2 better associates. Hannah and Dominic were so pleasantly and exceptional helpful and very sweet and respectful and sime of the best customer service skills that I have seen in a long time. Glad that I chose CubeSmart. The storage buildings are very clean and well taken care of.
Great place nice people
I have been extremely pleased with the service the gentlemen provide me here at this location. Each time I have needed assistance with my account they have provided top notch help. The general manager, Addam, is respectful and attentive to the facilities needs. I recall when showing me the unit there trash on the ground and rather than walk by it he chose to pick it up. This would be why the grounds always look so clean.I would recommend this storage facility to any family or friends looking for storage in the Charleston area.
Harry was Very friendly and helpful! He made it very easy for us to get through the process of choosing a unit that would fit our needs! Made this process so easy for us with everything else qe r going through
The customer service at this facility is exceptional. Everyone that you come in contact with are kind and knowledgeable. Units are very clean with great rates. Will definitely recommend to anyone with storage needs!
Fantastic service, very clean! Dominick always has my account pulled up when I come to pay. He does it fast and he is very friendly! This is a great place to store your belongings!
I will recommend cubesmart to all my friends and family!!! They have always been most accommodating in all the years I have rented from them. The property is always clean and everyone is always very helpful and professional . I really appreciate all of their help .. Totally awesome experience!!!!
My daughter just moved to the area after completing college and this is the first time away from home. After filling up her new apartment, we realized that we needed to get a storage space for this extra stuff we had. We found a flyer for this particular CubeSmart at the apartments clubhouse and decided to give it a try. We both were pleasantly surprised to find a great location at an inexpensive price. The manager Adam took good care of us and was very professional when we arrived. I have never got online and reviewed anything in my life but I feel like this gentlemans customer service just floored me. I hope this review helps anyone out there looking for a great spot to store there stuff. Cheers!
Ive had my storage unit here for years now and have never had any problems. The staff is great and they know me and greet me as soon as I open the door. Dominic really went the extra mile for me when my lock broke and I had to be somewhere else. He put a lock on there until I could come back to get a new one. I went before office hours. thanks again!!!!
Cathy was very helpful and provided excellent service!
Friendly and professional staff. Clean and very accessible. It provides a very confident feeling that your items are stored in a safe location. I had very important items stored through Hurricaine Irma. Despite heavy flooding all around the tri-county area, there were no weather related problems at all with my stored items. Highly recommend.
Easy and affordable. Jamound and Crystal have Great customer service.
Been a customer here for 8+ yrs all they do is raise rent. Change staff way to often.Crappy security, many units had locks cut including mine. Today was informed i had to buy their 25.00 lockThey require everyone to have this lock now. Zero notice from corp about this.I felt bullied by the staff, having been told if i dont buy their lock, they will refuse my rent payment.This customer is GONE! Will NOT recommend this place ever again.
Kathy M. Got a storage unit at this location with Harry Hodges and he was very nice and very helpful. We would definitely recommend this location to anyone.
The Store Manager Evan was very nice and helpful assisting me get into a storage unit at a great rate 5 Star service !
Convenient, organized,clean, well managed.
The experience with cubesmart storage is excellent. After moving out of the unit it was immediately clean. The service was good and we say congratulation on a job well done.
My service was really great thanks to Crystal Nelson
Adam and Dominic are the bees Knees. Ive been storing with them for the better part of two years and service here has been more than exceptional. They really do care about their customers here.
Awesome people with great customer service.. Would recommend to anyone
Met w/GM--very professional and helpful Dont know how long be here but feelcomfortable w/security and professional demeanor, very clean and even if locationis less than desirable am still comfortable unit 170
Very clean units and polite staff. The payment reminders and options are also very prompt and convenient.
Not i was looking for
Great thanks
Sherise is extremely professional, and I feel like my belongings are safe
Ask or go find Harry, I had a problem, he found a solution. He was friendly, helpful and made the whole process easy.
Great customer service and facility is always clean. Also Addam, Dominick and Harry are wonderful people.
Ive been a customer of Cubesmart for over a year as I do not have storage where I live. There is not another storage facility that could ever replace the exceptional service the staff for this location has given me, Adam especially.. He was very, very understanding to my needs when I fell on rough times and worked with me as much as he could, and I appreciate that.. I have nothing but extremely positive feedback for the staff of the Rivers Ave Cubesmart and kudos to doing what you guys do!!!!!! Keep up the good work and youll keep me as a customer as long as I need storage..... Sincerely,Joseph Novak
Best storage place around !!! My husband got a unit here and Adam stayed late to help us!! Such a nice and helpful staff !!
It was a pleasant experience and excellent customer service.
Addam and Dominick was on point. Great customer service. Hook me up on a deal. Thanks
Friendly and efficient staff. Highly recommend this location!
Ive been storing my stuff there for over a year. Good service.
The staff are very friendly and professional. would recommend this place to anybody
Great place, great staff! Evan is the greatest!
They were super nice and professional. They checked for deals and discounts not only at their facility but at others as well.
Excellent service
Its a good place but my property got lost never received the apology or any kind of conversation about the whereabouts of my property honestly speaking all due respect thank God everything else is One Piece
Very nice employees and great rates!
These guys really take his job serious, are professionals, the place is clean all the time and they help you with all your queries I have not query recommending it, simply the best place to keep yourstuffs in all Charleston.
Great service!! Very helpful
Great staff, competitive pricing on units,
Crystal was great and attentive.
Crystal was an awesome & very helpful
Ive rented warehouses for business and always find a reason to complain, till I came here.
Great customer service......
Great customer service. Very clean !!!
Very friendly and nice
Thanks Crystal Nelson
High prices.