Buyer Beware! This is a sleazy operation. I had a design done and asked Heather when the best sale would be and it was Black Friday and she would contact me. She didnt and I emailed to ask what was going on, then called and found out she went out on medical leave without transferring her communications to another associate. I called after Black Friday to learn this and tried to get the process underway again and they wouldnt honor the sale. I called again and spoke with Todd; he asked if I had an email and I said yes but Heather lied and said she didnt have an email from me so he still wouldnt honor the sale. Ive given the design to another company and Cabinet Express lost the sale.ETA 22 Feb 2021: I have an email dated 24 November 2020 asking Heather when the Black Friday Sale was beginning so I could place my order and no response. Thank you Todd for reinforcing what a sleazy company you are.
Nice, clean and organized facility. Very courteous and helpful staff. Prices werent quite what I needed, but not too bad.
I placed an order for some vanity cabinets about a month ago that I had to make a small change to. No one ever called or responded to my emails, so I purchased from another vendor. STILL have not been refunded the money. IF you can get someone to answer the phone, they trip over each other trying to figure out who to blame, and still nothing gets done. Im a contractor and install 2-3 kitchens/baths a month. This is no way to do business. Tread carefully.
Very poor customer experience post sale. Have been calling Todd Brown, the manager for several weeks now with no response. Interestingly enough he gave his own company a review.
Todd and staff are great! Showroom a great. They have a very nice set up that will help you decide what you want in your own home
Have had nothing but an amazing experience with Emi at Cabinets Express. She was amazing in helping with the design process after our kitchen flooded and we opted to just start over. Came up with ideas and ways to fill spaces we had never thought of before. Has been super attentive to questions and emails. Bar none amazing. The cabinets look great.
They have done fantastic work. Very pleased with the results, and how quickly it was all finalized. A great company to recommond, and happy to use them again, and would highly recommend them to anyone for their products and services.
I visited every other cabinet store in the area and was unimpressed with selection and sales tactics... Then we walked in here. Our sales gal was Emi and she was great. We brought a blueprint of our layout and an idea of what we wanted for our basement kitchenette and she filled-in the rest. Shes incredibly knowledgeable about her products and very straight forward on pricing. Other stores tend to leave off small details in the quote like crown moulding, light rail and toe-kicks to get a lower bid. I received the cabinets ready-to-assemble and they were simple to build and install. Couldnt be happier.
Kitchen remodels are a huge project. I got quotes from 4 companies and choose cabinet express because the stayed in my budget, had quality cabinets and started work 4 days after visiting their showroom.Jules was my project manager he made sure everything was beyond my expectations and eased any anxiety I felt with this major change. He treated my kitchen as if it was his own and made sure every detail was perfect.His crew was amazing. They were professional, experienced, clean and very trustworthy. Demis did the finishing touches and let me tell you this guy blew me away. No detail was left unattended.I highly recommend Jules and his crew. They made this renovation into a stress free, beyond expection, surperb finish
EXTREMELY pleased with everyone I worked with at Cabinet Express. I reached out to them initially because I was working with what had to be the worst contractors ever to re-do our master bathroom. After my bad contractrors put the vanity cabinets in, I decided to terminate my business relationship with them and find someone who could get me additional matching cabinets to complete the bathroom. Not only did Cabinet Express get exactly what I needed, they did it over the phone. I was shocked that Todd walked me through each item in detail to assure that I was getting what I wanted along with necessary trim, crown molding, skins, etc. I measured, and he answered all my questions. Stan stepped in to assure that I received all the items listed on the paperwork and got the order in. Both men were very prompt in getting back with me. I took about 3 days to finally decide on my exact pieces and place the order. Not even one week later, the excellent installers showed up and finished the job. One week! It took 9 weeks to get my other bad contractors to get one tiny bathroom slightly together. Cabinet Expresss installer was so precise and meticulous, he was annoyed that the cabinets already installed were not level. The piece he was installing had to lean up against the already installed pieces, and he was afraid it would make his work look shotty. He did his best, and I approved what he did. It looks great. They cleaned up and were very pleasant. Couldnt be happier!!
Very nice people.
RTA Kitchen Cabinets claim to be at this location but they are not. They claim to be open today. They are not.I think RTA is using Kitchen and Bath Solutions address because the dont have a physical location and are using Kitchen and Bath Solutions showroom and suspect they buy their cabinets from them.I will be skipping the middle man and contacting the source.