We highly recommend Hall Ford for all of your car-buying needs. Salesperson Josh Cobb was outstanding in helping us make our purchase. From test drive to being handed the keys to our new Expedition, Josh was extremely knowledgeable and professional. The finance manager Cameron was fantastic and supportive throughout the process. Thank you to general manager Patrick George and his staff for making this purchase an enjoyable one!.

I recently had my 2006 Ford Escape serviced at Hall Ford and the process from start to finish was flawless. The time it took to complete my oil change was very reasonable and the price to complete this service was very reasonable. Overall, I had a good experience and will be returning service done as needed on my vehicle.

Isa Saunders & Ryan Garriga did an outstanding job helping us with the purchase of a new F150. Hall Ford provided a fair trade in value for my old truck, and made the purchase of a new truck very easy. Within 6hrs everything was done and I drove off very happy. Their knowledge to find the right type of truck for our needs was helpful, and I enjoyed a no pressure sales process.

Amazing experience! Sales consultant, Josh was extremely helpful. He was able to find us a beautiful new Explorer. The environment was super low pressure and relaxed. It was a fun and exciting experience. I would definitely recommend them out in the future!!

Honestly, Courtney was very helpful. Definitely helped me get my first car, and I absolutely loved it! His service was phenomenal, and he was a delight to work with.

Appointment selection was quick, Usually delivers work before the predicted time! They maintain both my vehicles and no complaints!! The staff is driven by customer satisfaction Awesome work!!

Chuck is an exceptional salesman, he is very honest, attentive and has an extensive attention to detail profile. He is devoted to the customers needs and goes above and beyond to guaranteed the customer is satisfied. My husband and I walked in the dealership with no intentions of purchasing a vehicle but due to the warm welcome we received from Chuck and his drive and motivation to assist us and made sure we were satisfied motivated us to purchase a vehicle. I will rate him a 10/10, highly recommend when you go to Hall Ford Lincoln that you asked to be helped by the Sales consultant Chuck.

Hall Ford did an exceptional job on my 2018 Explorer. The roof rack had a recall and these guys had it done promptly and I have not had any problems as of this review.

The upper management and sales staff (Patrick and Chuck) were very accommodating. They took the the time to really listen to what I had to say and what I wanted from them. They patiently worked with me to find the perfect vehicle match that fulfilled all my requirements. No pressure was applied, no arm twisting or sales double speak. It was factual and truthful and that goes a long way. So if you are in the market, even if your just looking, well then give them a shout and I can attest that you will not be disappointed in these two..

If you want your services done right and you want to deal with friendly professionals, bring your vehicle to Hall Ford. I have all my vehicle needs performed at Hall Ford and always receive outstanding service. Absolutely the best team in Virginia!

I called Hall Ford in Newport News Labor Day looking for a new Ford Explorer and was greeted by Kevin Smith. Kevin was very friendly and invited me to the dealership to view some Explorers. Upon arrival I was greeted by Kevin with the same friendly demeanor and we proceeded with looking at the Explorers. Kevin along with his Manager Manny went above and beyond in assisting me with my trade and getting me and my wife into a brand new Ford Explorer. I would highly recommend Hall Ford to anyone who is looking for a new or used vehicle and ask for Kevin Smith. I normally have always used another Ford dealership for years but they wasn’t open and hall was and I’m glad because it led me to Hall Ford where we found Kevin Smith and Manny the manager. I will definitely be a lifelong customer with Hall going forward and will only recommend them. Thanks again Kevin.

Had a wonderful experience with these folks! Out of town buyer. We negotiated a price and they went out of their way inspecting the vehicle and found some minor issues that were repaired free of charge after I’d al ready purchased. They worked with our shipper and kept us up to date with what was going on. Highly recommend!

I had a appointment set up for the next day to service my air conditioning system, in the meantime my son in-law had a problem with his F-150 that needed immediate attention. I call Mike my service coordinator and asked him if he could take my son in-laws vehicle instead of mine. He made the arrangements and had it repaired the next day then jumped on my Expedition and got the air conditioning repaired under warranty. Great service and professionalism which is hard to fine these days.

The friendly staff and their knowledge keeps me returning with car troubles. Although this time service took longer than expected, I was notified of the delay and offered a loaner car for my troubles. I appreciate their ability to get my car in and service it in a timely manner.

I want to thank Branden. He was an excellent salesman and made sure my experience was done without pushing me to do anything. I will definitely recommend him to anyone looking to buy a car.

I always go to Ford dealers as they have always treated us fairly across the country. It is so nice to go to Ford dealers and know that I will not be treated disrespectfully (as a female), and always appreciate a certain level of professionalism (until now). I asked about two small issues and was told it would be $169 each for diagnostics, and he acted like they had no interest in looking at them.I gave them several tries, as I thought the first time might have just been a busy day. I have never received poor service like this at any dealer. No print outs of what was/was not completed. No status updates. The last time, I made an appointment and waited for my car and it took over four hours for a routine oil change/tire rotation. I was trying to be patient and walked to some of the little strip malls in the area. I checked in with the service advisor several times, and when I finally started to get really frustrated, he said that he had me down as a drop off, even though I had an appointment time and had checked with him several times over the hours. Misunderstandings happen. But, no apologies and then argued with me about it being my fault. When I filled out the survey, it said I should receive a call from the manager (which I never received). With so many other choices. We will not return here.

I worked with the sales Manager Ryan and my sales person was Stephanie Sprouse. I came in with a low budget purchase on my mind and left with the car I truly wanted. They worked great to help me out and keep me in the loop. They cared about what I wanted and any concerns I had. The vehicle price was better than anywhere else. I suggest this place 10/10 times, go check out Ryan, Stephanie and Mike in service!

Robert was awesome!!! He turned a horrible day into an unexpected car deal! Was not expecting to walk out with a vehicle the night I walked in. I definitely recommend Robert for your next car purchase!

Excellent experience working with Josh Cobb to purchase my first new Ford vehicle. I have purchased 3 new vehicles over the last 10 years and this was by far the best experience I have had at any dealership. Not only were they able to find me the exact vehicle I wanted, it also came in at a price drastically lower than any dealer I could find. I would highly recommend anyone looking for a new vehicle stop here first and ask for Josh.

Had a great experience at Hall Ford in Newport News, VA. Got the truck I had been looking for since the latest Ford Rangers came out. See Cassey and Byron if you are looking for a new or used car.

Chuck got me right today ! If you going to go here you will be taken care of ! If you see this chuck I want to thank you for helping me and my family out !

I worked with Courtney He was great Walked me through everything, easy to understand and I felt very comfortable, very knowledgeable man. My experience was great!!!

GOD Almighty, Cameron Womack, Byron, & Dakota were nothing less than AMAZING!!! If anyone is looking for a vehicle please come see these gentlemen.. Thank you ALL FOR EVERYTHING

Customer service was amazing. Service was done in a timely manner and the communication was on point!

The salesman Josh was amazing. He was very professional, listened to what the Corporation needed in a truck for our owner and got right to work.Chesbay Landscaping would recommend Josh to all who wish to have a straight forward salesman, with little hassle and who listens to what the customer wants and needs.Great job Josh and we thank you!

Great buying experience at Hall Ford. Would highly recommend Josh Cobb our sales consultant. Just bought our third Ford Explorer for my business.

Fastest car buying experience I’ve ever had. Dakota was super knowledgeable, helpful, and personable!!

Great customer service and friendly staff. Dakota was especially helpful and really went out of his way to work with me. Highly recommend speaking with Dakota at Hall Ford Newport News. Office Manager Kim is fantastic! Very personable, knowledgeable and professional. Just wonderful to work with.

Excellent experience of purchasing my new F-150 Truck! The sales and service teams made the experience flawless. My salesperson, Ryan Garriga, the Sales Manager Manny Patel and the whole sales team were exceptionally professional, informative and helpful. My best car buying experience in decades!

Hall Ford is one of the best dealerships when it comes to purchasing a vehicle. I have been working with Isa Saunders for 30 years and we have owned many Ford vehicles. In fact we come back to Ford because of Isa. He is a senior salesman who deserves to be recognized for his excellent work, professional and friendly customer service. Thanks so much Isa for another great deal and vehicle.

The sales team at Hall Ford was phenomenal. Ryan, the manager, and our sales agent, Jamonte (Chuck) took great care of us from our first phone call to the final signature. On a day’s notice, they collected the cars we wanted to see from other Hall dealerships and brought them all to Hall Ford so we didn’t have to travel around Hampton Roads. The service was friendly and as quick as car buying can be! Highly recommended!

This was my first experience at the hall Ford dealership. I was uneasy about going to a dealership. Dakota Booth made my experience wonderful. He listened to my needs and wants and helped me tremendously. I wasn’t forced into a car that was way out of my price range. Everyone was friendly and had a wonderful family vibe. You can tell they care about their customers. Thank you hall Ford for the wonderful experience. Thank you Dakota for my Ford Fusion.

Phenomenal experience! Buy with complete confidence and peace of mind. Chuck and Manny were super helpful and we didn’t feel pressured into making a decision and was without a doubt the best car buying experience I’ve ever had!

Without a doubt the best car buying experience I’ve ever had, Chuck treated us like family and got me a great deal on a used truck, staff was very friendly, transparent, and will not waste your time. Ask for Chuck and he will definitely take care of you!

Had a great experience at Hall Ford in Newport News Virginia.Brendan Lucas did a excellent job from test drive to finance paper work. Thanks !

I have been in the Virginia area for two weeks for work. My wife met me out here to site see for a couple of days then we were planning to leave Wednesday morning to return home- a 1900 mile drive. Tuesday evening the power train warning came up on my 2021 F350. We called 3 different dealerships explaining our situation. They said couldn’t help us, they were booked out two weeks with no other offering of help. We made a final call to Hall and explained our situation. They were able to get us in the first appointment on Wednesday. The entire staff was friendly and HELPFUL and got us on the road. We highly recommend them and if we lived in the area they would, without a doubt, be our chosen Ford dealer! Thank you Hall Ford team!

Awesome experience. Chuck was an awesome salesman. definitely went into detail and went above and beyond in explain the car and helping with the paperwork experience. This is my first time buying a car from the dealer. Chuck definitely made that experience an awesome one. 10/10 reccomend this place to any locals or any out of state people.

We worked with Chuck, excellent customer service would recommend him in the future. Look forward to working with for our next purchase 😊

The Service Department at Hall Ford is the very best Ford Service Dealership that I have ever had the pleasure to work with. They are always accommodating, friendly, and have the best prices for services performed than any other Ford dealer I have dealt with in the entire state of Virginia. Ask them for “specials” or “coupons” and they will definitely take care of you. Highly Recommend!!!

Great, experience Cassie was the best made the whole experience of buying a car pleasant and enjoyable. I would definitely recommend you see her for your next car purchase.

Chuck was very friendly, and great. Willing to work us. The car was locates off peninsula and Hall Ford brought it over. 757 baby

I reached out to Hall Ford Newport News to build my 2021 Bronco and the entire team has been very welcoming and professional. Throughout the entire process one team member has stood out and left a lasting impression on me, that would be Chuck Spriggs. Chuck has been available from the original sit down where we built my dream Bronco to every single question I’ve had through the entire process. I’d definitely recommend them to a friend 10/10.

I had purchased a used 2017 Toyota Avalon from Hall Ford back in January. Rob was my salesman and was very pleasant to work with. I have since brought it in for service and have worked with Jon Conway. He is very professional and took the extra steps to take care of my Toyota’s service needs.

Took my vehicle in for oil service (to include a 23 point inspection) and tire balancing. . returned home and discovered my tires are worn to the marker. . i told them i was towing a trailer on a cross country trip, but they didnt alert me to the danger from worn tires. . clearly, they dont do a 23 point inspection. . i wasted $80 to balance the tires. . they lost an opportunity to sell me 4 tires. . they also lost my future business because i dont trust their service.hall ford service department doesnt deliver trustworthy service.

Hall Ford is amazing. Every time I come to Hall they go above and beyond to help get me in quick and explain everything they can. Very polite and amazing staff. Always a pleasure to come here.

I came into Hall Ford in Newport News to have my 2017 Ford mustang looked at for a trunk wiring harness issues (broken wires). My initial visit didn’t go as well but after talking to Mr. Rodgers (Service Manager) I came back a week later and had the Harness replaced. I got a replacement vehicle for the day and was happy with the results. Communication is key to success and Mr. Rodgers was easy to talk with and what my concerns were.

My experience at Hall Ford in Newport News was flawless. Josh and his team really went above and beyond in finding me a car that fits my needs. They understood my situation and catered towards my needs when it came to financing a car. Would purchase another vehicle from them again in the future.

Robert and Ryan made the buying experience pleasant, stress free, and comfortable. Joe made the paperwork an easy process. We appreciate the positive can-do attitudes, and definitely recommend Hall Ford in Newport News.

The servicing staff was wonderful. William was polite and cooperative with what I needed done to my auto. William assisted me with making another appointment to get the remainder of my service done. The service siting room was clean and neat for customers and coffee was there for us when we needed it.

Second time buying a car from a dealership, couldn’t have had a better experienced. Dakota did a great job listening to what I was looking for and helping me to find the vehicle I needed. Rest of the staff was friendly as well.Thanks team!

Dakota is AMAZING!!! We truly loved our experience. If you are looking for a new car, please visit Hall Ford in Newport News and ask for him by name

I needed to get my tires rotated, but we couldnt locate my wheel lock key. I went to Hall Ford and ended up ordering a whole new wheel lock kit and they were very helpful and I received my order pretty quickly. Every single person I dealt with was helpful, friendly and professional. The price was also very reasonable. I will absolutely go back to them again and highly recommend them!

I made an appointment a week in advance to have my F-150s oil and filter changed, tires rotated, state safety inspection completed and take care of a safety recall for the master cylinder. My appointment was for 8:45 AM. I arrived before 8:45 and the service rep got the process started. He asked if I was going to wait and I said no I was not, but I did want the work completed that day. I was concerned the safety recall would take some time to complete. I did not receive a call from the service rep until I called him about 1:30 and left a message. He returned my call about 2:15 or so and advised me the the service tech had my truck in the garage and was working on the safety recall. He said the work should be completed by 4:30 PM. It was. My concern is, why make an appointment for early morning when they obviously did not begin work on my truck until some time in the afternoon? Was it because I was not waiting for it?? Seems to me if you make an appointment your vehicle should be worked on soon after you bring it in - especially if you have an early appointment. They may have completed the inspection and oil change in the AM, but apparently did not begin work on the recall until the afternoon.

I had an amazing experience at Hall! Walked in to test drive and walked out with a great deal on the car and on my trade in. My salesperson Cassie Romanos was amazing and so easy to work with. Everyone at Hall exceeded my expectations!

Thank you CHUCK SPRIGGSAmazing customer service and attentive to my request, definitely was a wise choice to have you as my representative. I’ll recommend you to my family and friends. See you next time for my future Ford vehicle.

All the sales people were very nice. I also appreciated their honesty. Buying a vehicle is often a unpleasant experience. At Hall Ford NN it was actually pleasurable.

Our truck buying experience was excellent. Chuck Spriggs was very knowledgeable and professional. He told us that ours was his first sale; amazing! He carried himself like an old pro. Also of note was the support Chuck got from the rest of the team at Hall.

I bought my Mustang at Hall Ford and I always take it back here to get serviced. They make sure you get the fixes that your vehicle really needs. The service is fast. I had a long list of maintenance performed and I had my car back within the same day. Also, you can’t beat their tire prices. Great overall experience!

I came in talking a lot of lip because my passed experiences with dealerships during the past couple of months. No matter how much sugar honey ice tea I was talking. They remained professional and assured me I would leave in a vehicle. And I be dog on if they didnt come thru. 2014 Santa Fe and was out of there. Perfect and professional.

This was my first time here, and I love this place. They explained everything to me and even cleaned my car. The waiting area is so big, and it’s very comfortable. I’ll be back for all my Lincoln questions and assistance, thank you so much.

The communication was outstanding, they were very understanding to my schedule and helped me get what I need with my healthcare hours. I love the texting capability and the constant updates.

I purchased a 2019 Toyota Corolla to be shipped from your Hall Toyota of NC to the Hall Ford Dealership of Newport News. I love the car and it met most of my needs. My biggest issue was with the service at my home location. The staff, ESPECIALLY manager BYRON REESE and service manager ALICIA CHAPMAN JONES and the entire service department were EXTREMELY unprofessional, lacking in hospitality, and continuously giving me the run around and wasting hours of my time every time I came to their location. As a service member in the US Air Force, this is an extremely disrespectful and appalling level of unprofessionalism. I purchased the car two days ago and was called by BYRON REESE yesterday to inform me that I had to return over 40 mins to the dealership for an inspection that should’ve been done BEFORE purchasing the vehicle. I arrive this morning for what shouldve been no longer than an hour of a procedure, to which I sat for OVER THREE HOURS with no updates or even eye contact from any personnel. They acted as if it was an issue with ME asking about MY vehicle and gave me the run around yet again, only listing TWO minor things needing to be fixed on my car that should not have taken over an hour. Then no one knows where my keys or my car is and I have to hunt down my vehicle. They also NEVER answer their phones, and it takes someone over 15 mins to “find a manager” that can be easily located by looking over their shoulder as all of the grown men up front stand and sit at the desk and gaze into each other’s eyes like high school sweethearts. I am not only extremely disappointed in the service, as I purchased a defective 2018 Ford Ecosport from the same location a week ago and returned it, but with their complete disregard for myself as a customer and dragging their feet when importance and TIME are of the essence.

Every time I come to this dealership the customer service be very nice and they have me in & out quickly.

Very quick service and the staff is very courteous!!

Dakota was amazing! Helped me find exactly what I loved and he made it possible to get it that day!

Recently purchased a 2015 Ford Explorer Limited from the BEST sales agent around ROB.Hall Ford of Newport News, VA has exceptional service and offers exemplary services when it comes to purchasing a vehicle. I also received a wonderful gift upon purchasing a vehicle from Hall Ford of Newport News. Thanks Rob! and the Hall family for making me and my family happy.Maureen Henderson

I took my 2020 Raptor in for service and the Hall team did a great job. On time and no extra costs!! Great experience!! Highly recommend!!

I highly recommend Hall to customers who is looking for quality service on their vehicles. I brought my Lincoln from Hall and will not take it no place else. Let’s get it right the first time so you won’t be paying a fortune later. Thanks Hall for taking care of my (baby).

I can truly say, my car continuously receive superb services from the technicians. The Service Dept staff has always gone above and beyond the call of duty. Hall Ford gets a 10+ rating from me.

The service (The Works) was fine. However, when I scheduled the appointment I asked the rep if I could use the coupon I received in the mail for two vehicles. I was told yes “no problem” and back to back appointments we’re scheduled. When I arrived the service advisor said I could not apply the coupon for two vehicles and the call center got it wrong. I feel like the advisor should have honored what the call center rep told me. Customer service was lacking in that situation.

I always find the service at Hall Ford to be wonderful. Everyone is so pleasant and very insightful as to what I will need and pricing. They keep me informed as to what is going on along the way. I highly recommend the Hall Ford Team!!

Its the little things that mean the most that can easily rank you over competitors. Like checking and topping off customers fluids. This simple task wasnt performed twice in a row by this service center, even though its stated on the invoices... thats why I gave them only 3 strars

Great service!! Attention to the client and there needs. Definitely recommend this place and for better service contact with Chuck Spriggs.

Exceptional service! Very pleased and happy with my deal.😄👍🏾

Had a great experience taking my car in to trade it. Mark was amazing and had great customer service. He was able to get me into the exact car that I wanted.

My boy Chuck took care of me today! My credit was not the best and he made it happen 5 Star!!

Great experience at Hall Ford Newport News. Thanks to Josh Cobb, Ryan, and Joshua Peterson for taking time to work with me in person and over email for the last couple of weeks to help me upgraded to a newer F150.

I will definitely be purchasing again from Hall Ford! Kevin was my salesman and Joe was the finance manager. There was no pressure. Kevin was so patient and kind. He is a very positive and happy man. I traded my car in and had zero hassle. They offered something to drink and made it as much as a positive experience as possible. The other sales people were just as pleasant. I bragged at work of my experience and everyone very much agreed. I don’t like to feel pressured or “too good to be true” vibes and they were so honest and courteous. I can’t say enough and I am super thankful for my experience. Joe was so on top of the paperwork and so kind. Great family atmosphere and a place to shop for a vehicle!

Kevin’s service was quick, efficient and easy. When we came to the dealership he was waiting there with a bright smile on his face. Gave me an excellent description on the car and made the process go by super quick. Extremely friendly and made the experience an absolute pleasure! Definitely going to want to come back to Mr. Smith for any of my car needs!

Dakota was great. He made the process so easy to purchase my vehicle and I highly recommend doing business with Hall Ford.

My most recent experience was pretty good because of the service manager Mike Lewis, he was very kind and helpful which I wish it could be that way each time I need to bring my car to be serviced. Unfortunately my previous experiences with the mechanical staff was unpleasant because of the rudeness and lack of professionalism. Some of the mechanical staff members could benefit from some trainings on customer service and phone etiquette. If Hall Ford could please address and improve on those issues, the customers would greatly appreciate it.

Nice people! Took me at appointed time. Had me ready to go quickly.(oil change,tire rotation, 30 point inspection and complimentary car wash!)

My new truck went in for a warranty repair due to a defective fuel line.The service team diagnosed and repaired the problem quickly.The service manager went above and beyond to ensure my truck was taken care of and returned without any evidence of a fuel leak having occurred.

The escape ford is making the same sound just not as loud. The tech called in and the parts were not available. No loaner car on hand for 1 week??

Just got a great deal on a Ford Ranger from Josh over at Hall Ford! I told him what I wanted and he zeroed in on the perfect car and terms for me. Friendly, honest, and a great vehicle at a great price. The shop dog was cute too.

Man these guys made me a beleiver today I was very pleased with how everyone answered my questions I had fhe oppurtjnitgto work with CHUCK and DAKOTA and the Managers Byron and Cam 10/10 recommend doing business at this establishment 10/10

Great service, got the answer to the questions I needed fast and accurate. Chuck Spriggs was very helpful and polite. Thank you Hall Ford Team

I think it is ludicrous to text updates when you are waiting for your vehicle in the customer lounge! I like personalized service, and this is so impersonal. Please walk across the garage to the waiting area to update customers! Additionally, it is even more ludicrous to have to defer/accept maintenance suggestions via text--when you are in the waiting room. Now, heres what really gets me. I understand the thought process behind a designated service advisor, but when that advisor is not available at the time he is needed, what good does this do the customer?? If updates are put into one main system, why cant other advisors look information up.I had an appointment on July 23 at 1:15; I arrived a few minutes early. I was getting an oil change and state inspection. After about an hour and a half, I get a text saying that my inspection and oil change were complete. But there was suggested maintenance. And I had to defer/accept via the text. The problem with this is--how do I know (1) if this maintenance is absolutely necessary, (2) affect the vehicles performance, or (3) cause the vehicle to fail state inspection. Hence, why face-to-face interaction is so important. From the customer waiting area, I went to the service desk to ask these questions. My advisor was not there and no one could tell me anything. Yes, my advisor showed up within a minute or two. I deferred maintenance as it was not necessary or would affect vehicle performance.One hour after deferring maintenance, I still did not have my vehicle. So, I once again went the to service desk. My advisor was once again not there, and I mentioned that I deferred maintenance an hour ago and still did not have my vehicle. Someone else immediately went to find out and a technician was bringing in my invoice and keys about that time.Now, I chose to schedule an appointment and wait because these services should not take 2 1/2 hours. And I find that this type of service is very impersonal and does not make the customer feel valued. Please consider changing the way you do business or I may find another service provider. Thank you!!

Cassie Romanos was has really nice customer service and very professional thank you!!

Job was taken care of quickly and efficiently. Happy to have work done at Hall.

Rob definitely made us feel comfortable in our decision to purchase our car. He was very personal and understanding of all of our needs. We went in stressed and came out relieved!

The service I recieved was excellent. I had no problem with the purchase of my used vehicle.The staff was friendly and professional well done......

Marvin Arrington(My Salesman) and Byron (My Credit Manager) was Excellently Wonderful. They were very personable and they got me not only approved, they also made sure I was comfortable and pleased with my vehicle 🚗. The whole staff was very nice and friendly, even the General Manager who went my paper work. So I give Hall Ford/Lincoln of Newport News the highest Rating. If it was possible I would give them a 10 Star ⭐️ 🌞💫✨ Rating.

Rob has helped me for weeks find my car he didn’t give up and I’m very grateful to him thanks Robert Muir!!!!

Love the text message service. Made an appointment. Got in and got out with in an hour. brought my F150 in for its first oil change. Trucks is riding real smooth after the oil change. Did not have my door code and service was able to help locate it. Overall service was great. It will be my regular place for truck to be serviced.

Impressive how Lincoln Hall Ford has upped their game! Very very satisfied with Customer Service- I got a reminder phone call to schedule my oil change & tire rotation! WOW! Stephanie is Amazing as my tech assistant

I have been with Hall Ford since purchasing my vehicle in June 2019. The service team goes above and beyond for its customers. I purchased my car used and began having trouble with her almost a year in. I contacted my service advisor, William Rodgers, and he made sure everything was taken care of. Not only was he able to make sure that my warranty covered all issues, but he surprised me with a call Christmas Eve and told me my car was ready in time for the holidays. I am grateful for the service team here at Hall Ford. They are extremely professional, helpful, and they make sure we are not only satisfied but we are also safe. In March 2021, I was involved in an accident and Mr. Rodgers took care of everything and made sure I was okay. They treat you like family here and I appreciate each and everyone of them. I am always satisfied with my service and my experience is more than extremely exceptional. Thank you team!

As usual the team at Hall Ford was the best, they took care of my Mustangs maintenance needs quickly and professionally.

So far so good. Im very interested in the soon to be released 2022 Ford Maverick and Ive initiated contact with Hall Ford to order one. Still working thru the process, but so far HF has been very responsive.

Rob was absolutely amazing! I was in a time crunch to find a new car and he was super patient and worked with me to find something I loved and in my budget