user
Holey Cream
791 9th Ave, New York, NY 10019, United States
Appearance
Holey Cream
Comments
Je
Review №1

Delicious!! Were from out of town - never had a doughnut ice cream sandwich, but it was totally worth the stomach ache later!

Fi
Review №2

What an experience!! I came to try the doughnut ice cream sandwich and it did not disappoint! I was lucky enough to have a great ice cream expert serving me who explained everything in great detail and had awesome recommendations for how to pair the different doughnuts and ice cream flavors. The serving size is huge, but so good. Would definitely recommend!

Li
Review №3

Super friendly staff! Very welcoming, huge donuts coated right in front of you!

Tr
Review №4

Delicious and creative ice cream flavors, and a surprisingly large selection for such a small place. Its not cheap, and the store itself is pretty basic (more of a to-go spot), but definitely worth the splurge now and again. I didnt try the donuts but they looked delicious, will have to try one in future.

Lo
Review №5

The guy ringing up people, his name is Matt (I only know because he wouldn’t stop yapping about his entire life) seems to really slow down the workers in the back. If he were helping them maybe the line wouldn’t be so long. He just sits there and talks about his life all day while the people in the back do his job…very annoying but the ice cream was decent

Ja
Review №6

I went to dinner and a show on Broadway. I didnt get dessert after dinner because I was full, but after the show my girlfriend wanted some dessert and she looked up Holy cream just 2 blocks away. When we went in the hostess asked if this was our first time there, so when we said yes she gave us such a great presentation about Holey cream it made our mouths just water up🤤. We got a few taste samples and went for it! Im all about hospitality and the hostess made us feel so welcomed that it made the icecream taste even better. Now my girlfriend and I have a new place to have dessert whenever we are in Manhattan 😎. I wanted cookies with my icecream and WOW! Look at what I was given😁 I ate all the icecream that night with a bite or two of the cookies. I finished the cookies the next day. 😎😎👍DELICIOUS!

Li
Review №7

Icing got ruined from the lid but it was absolutely delicious. Would definitely recommend the strawberry cheesecake ice cream. Wish the server told me i couldve gotten more than one flavor in the donut sandwich though. Would also highly recommend doing the donut ice cream sandwich since thats what theyre known for. This place is also good enough to come for the ice cream or donuts alone too. Would love to come back and try other ice cream flavors. Very creamy. If you do the sandwich, have some water with you!

Lu
Review №8

Great strawberry cheesecake and butter pecan ice cream 🍦

Je
Review №9

Decadent treats! A must stop location for locals and visitors.

Ma
Review №10

Made a quick stop at this location, they have a good variety of ice creams and shakes. In love with Strawberry cheese cake flavor.

Mi
Review №11

So I was actually standing outside the store with my friends that was eating ice cream. To be honest it didnt look good. So as I was talking to my friend a girl came out and said that the store gave her an extra donut sandwich for free and asked if any of us would like to take it off her hand. Stood there for a second I reach out and said sure Ill take it. Then she said thank you and here a spoon for my savior from her other hand. So I thanked her as she walked away. So in the end I met a cute girl that gave me an Oreo donut sandwich with a scoop berry( didnt taste too good) and a scoop of chocolate peanut butter( which was amazing) for free. And it all happened on my friend birthday!!!

Al
Review №12

Mmmmmmm. That’s all ima say. MMMMMM!

Me
Review №13

This place was an enjoyable surprise finding! Was looking for ice cream, got a delicious donut ice cream sandwich. I shared with a friend and it was more than enough for 2 people to split. Small place but very good and fresh donuts and delicious ice cream! Lots of flavors and toppings to choose from. Would recommend!

Ja
Review №14

Not open when it says it’s open….it’s like 8pm and they closed shop…

Ju
Review №15

They make the donuts right in front of you and the Oreo donut is to die for. The people are super friendly and I would recommend to anyone.

Jo
Review №16

Dug right in, was really good. I recommend

Ka
Review №17

Very poor service today went in I greeted the worker on the opening shift and I did not get a response back at all she did look like she was stocking things I work and live in New York so I understand that opening can be a little tough I told her it’s ok I’m just looking right now but will be purchasing she said what you said and continued to just look at me I repeated what I said then she went into the basement did not say she was coming back or anything and never returned back up I left and came back in and she still have not came up . I’m not sure what kind of service she’s offering for this shop but it making you guys lose out on money because she didn’t even explain anything and I was here for a birthday and was ycoming to try and see I was able to get at least 4 dozen of doughnuts. I ended up leaving with none .

Sh
Review №18

Smallest shop in the world delivering the biggest sweet surprise. Not much I can say other than its doughnut, ice cream, repeat, repeat, top with whatever sauce and topping you want and hey presto, ice cream heaven! Everything is nice. i highly recommended this place. Must try.

As
Review №19

After walking 10 miles around the city we wanted to indulge a little. Indulge a lot! Their signature treat is the donut sandwich. You get to pick 3 ice cream flavors, the donut icing, and a candy topping. Their ice cream flavors were amazing and I would go back just for the ice cream. Take a friend if you want the sandwich, it’s a lot to eat by yourself!

Is
Review №20

Great place for sweets lovers. It’s really good and the flavor is there. I had the donut with ice cream, which comes with three scoops of ice cream. It was amazing, and the person taking our order was extremely friendly. Service was good and it was a nice treat on a hot summer day. I will say that it’s a bit pricey, but that’s just me. Still amazing!

Gi
Review №21

Place was packed and shop employees were busy creating all sorts of donut sandwiches and shakes. Ice cream was creamy and flavorful, worth the wait.

Tr
Review №22

Awesome flavors and fun take on an ice cream sandwich! (a fully customized donut ice cream sandwich!). Perfect for your summertime snack break!If youre done with Schmackerys as your Hells Kitchen dessert stop, give this place a try! Although the seating options are spare, the desserts are fantastic!

N
Review №23

Great mix of flavors and excellent service. Decent prices also. We went on a Sunday afternoon and it was pretty quiet. Ive seen long lines on occasion.

Er
Review №24

The ice cream was good but the donut left a lot to be desired. Found donut dry and a little hard. Service was quick. One of those places you try it once. I always thought how brilliant ice cream donut sandwich! One and done. Stick to the ice cream.

Ma
Review №25

Im thinking of moving near this place. The desserts are soooooo goooood!

Ji
Review №26

One of my favorite dessert spots

Bo
Review №27

They have moved across the street. Felt that the prices were reasonable for the quality and portions. Great place to go for a quick dessert. There are about six or so chairs where you can sit and enjoy your ice cream. If you go for the ice cream doughnut, make sure you have some water.

Ma
Review №28

I love it, albeit a small place, they treated the customers with kindness!

je
Review №29

I found a new flower of ice cream I liked supper delicious. Its the Java Guatemala. If its an option go for it wont regret it supper good 👌

Br
Review №30

Went here last night and it was delicious! Of course I ordered their signature donut ice cream sandwich! I had s’mores ice cream and a donut with nutella frosting, the serving is just about large enough for two people to share.It was a little hard to find the shop at night especially when you are across the street since the sign doesn’t quite light up and the font is hard to read. They also don’t offer any “normal chocolate and vanilla” flavors but their other options are creative (except when you’re with picky eaters.)

La
Review №31

Everyone with me loved the experience and the delicious looking ice cream doughnut deserts. I would give it 5 stars if they served anything else but sorbet to those allergic to dairy products. Everyone serves sorbet as a substitute for non dairy people. Why would a cool niche ice cream shop with such a wild flare for being different serve what everyone else does to those with dairy allergies. If you make it we will come!!

ka
Review №32

Took a spontaneous trip to the city (12/25) & ended up coming here for some ice cream a few minutes shy of them closing (we didn’t realize until after we had got there). only one lady was working & i applaud her for all her hard work and professionalism! thank you for the great service and amazing ice cream!

Da
Review №33

While one of the most expensive ice cream shoppes in America, it leaves you wanting more as if the massive humps of sugar delight wasnt enough calories. Uniquely named concoctions. Interesting add ons. And, year round for those missing taste in winter. Youll spend nearly $10 for this one item. Family of four? Yikes...take out a loan dad. Too fancy for most kids.

Ca
Review №34

Its very affordable and there very nice

Mi
Review №35

So many creative flavors and ways to enjoy ice cream! The donut sandwich I had was amazing. I plan to go back soon.

El
Review №36

This place is amazing and so good!!! There is always a long line but the wait is well rewarded by the sweet treats you receive...

Av
Review №37

Great quality ice cream (no donut) but competitors with similar prices have better quality. Try the Java Guatemala! Would also recommend combining with a donut if you have the appetite for it, they have a great variety of options.

Fr
Review №38

Worst service and milk shake ever The staff was uncaring the worse Ive ever encounter in any country any city anywhere in this world and Ive been to 89 countries. I ordered a milkshake I said I want the biggest won the Server set the we only have one size and I say give me that 1 in then she started doing inventory ignoring my request The hell with this ice cream shop they sock they should be closed for business they should not entertain anyone they sock in their product socks

Sh
Review №39

The ice cream is delicious, I would definitely visit this place again. My only complaint is that service is very slow.

Pa
Review №40

This place is really small (can barely fit two people across) but truly a gem. The guy who served me was the most miserable person ever, which would make sense if some of the other reviews here about how the owner treats employees is true. Moral obligations and ethics aside, the donut sandwich is amazing. I wish that they served the donut warm, as my tasted a bit stale. For the price you get enough to split amongst two people, but what fun would that be...

Pe
Review №41

Known for their donut ice cream sandwich, you order the ice cream (standard flavors available), then the donut (their offerings range from simple to extravagant).It’s definitely a unique experience. I docked it one star as the ingredients could be a little fresher.Reviewer based in NYC.

Sa
Review №42

Overall this place is bad and I would avoid. Ice cream is OK but unimaginative. All the baked goods are trash. Plenty of other, better options out there.

Kr
Review №43

Omg soooooo good. The service is great. The delivery people coming in can be rude but the dessert is so worth it.

am
Review №44

Their customer service was very bad. My children and I came in to get ice cream. The kids were very excited to pick out what they wanted. Due to medical reasons, they can not wear masks. They discriminated against us and would not serve us. They laughed at us as we left!!!!😠😠😠😠😠 so, we took our money and spent it somewhere else. We will never go there again.

Sw
Review №45

Interesting selection of ice creams and donut sandwiches! Not too much seating area though, and the place looks like it can get pretty crowded in their busy hours.

Ju
Review №46

These reviews giving anything less than 5 stars are an abomination to humanity. The GREATEST doughnuts of our lovely city.

Wi
Review №47

Nothing special about this place, honestly. The ice cream although fresh was just ok. As for the service, it could have been better as well.

EM
Review №48

Great place. Nice and fresh donuts

Li
Review №49

Charming and well delish slip in for the night life or quick bite, tight squeeze but blown away by the huge selection of pasty. Recommend switching up the fans might give a grown but venture out brighter days

Ke
Review №50

The concept is on point and will take you straight to a sugar coma with a few involuntary words in excitement. Falls short of a 5th star due to the price. 2 kiddie cones and that donut ice cream joint was like $18. Who can do that often? Amazing treat nonetheless.

Ja
Review №51

The employees are at war against the manager. VERY UNCOMFORTABLE. Took a long time to get any service. No tasting spoons so we had to go blindly in to our ice cream adventure. Good ice cream tho

G
Review №52

Great ice cream and cup cakes try the holey money its real good

Bi
Review №53

You get a lot for your money at the Holey Cream! There are SO MANY ice cream flavors (more than what is in the display case). Super innovative dessert, fun to try once.

To
Review №54

Loved it! Tons of fun flavors

Ju
Review №55

Very delicious !!

Yu
Review №56

Creative delicious ice cream

To
Review №57

A doughnut filled with ice cream and covered with icing and toppings, cant go wrong.

Al
Review №58

I love this place because it stays open late and my kids like the ice cream

Le
Review №59

I ordered the 8 donut sampler from Holey Cream yesterday to be delivered to my girlfriend who had just gotten a part she auditioned for. I asked them to leave her a message on the box and they did a wonderful job! Thank you so much!

Ty
Review №60

Looks and priced like a new place trying to catch up to competition. Good ideas with some of the items, just the prices are kinda far out. Inexperienced team when we walked in, like everyone was still in training as well.

Ja
Review №61

Very cool place for dessert! Staff are friendly and helpful. Ice cream flavors are delicious!

An
Review №62

The two guys working here were super kind, and let my friend and I and another person into the shop a minute after it was scheduled to close after the two customers before us took 15 minutes seemingly trying every ice cream flavor available (only one customer allowed into the shop at a time per social distancing policy.) Thankfully, the ice cream was worth the wait—I recommend the raspberry truffle! 😊

Ka
Review №63

SO happy to see that they made it through COVID and are still open! My favorite s’mores ice cream ever. All the flavors I’ve tried have been so freaking good and creamy. Also think it’s great value for the price especiallyyyy in NYC.PS- have never tried the doughnuts have only come for the ice cream

KJ
Review №64

Amazing Ice Cream!! Friendly knowledgeable staff!!

Ne
Review №65

Who doesnt love icecream in between a doughnut with unlimited toppings smothered Icing....come on🍩🍨😋

Ki
Review №66

Stoked to stumble across this joint. Very fast considering how busy it was and such a good price. Extremely good value. It was a fun experience getting to choose / put the flavors together. Will be recommending to many now.

Sa
Review №67

Pretty good

Ch
Review №68

Very good

Gr
Review №69

Ice cream was good but not anything special. The donut was stale. The place is smallSo nowhere to eat inside and they had the doors left open during dead of winter.

Ev
Review №70

If you want something unique for desert this is the place.

Yu
Review №71

Very good and fresh!

Mi
Review №72

Great concept, wish they had a couple recommended/themed combos for first timers or those who arent sure what to try.

Na
Review №73

It said it opened at 12 at noon and closes at 9 pm but we came here at 1 pm and the lady said they opened till 3 pm. I ain’t gonna wait 2 more hours for a donut

Mi
Review №74

First off, this place is overpriced. Second, the ice cream and doughnuts are rather bland. But most importantly, the owner here is very rude. A lady walked in to interview for a position while we were eating and he was disrespectful and demeaning to her all throughout their conversation. And based on the other reviews Ive seen this is a common theme. I would not go here and support such an owner.

Ro
Review №75

Great people, great service, most important great sweets.

Sa
Review №76

This place is fantastic. We walked here from our hotel, and unfortunately left the brownie we bought at another store sitting on the counter, so we didnt get to eat it. Im still sad about it. But the ice cream was great! We will go back next time we are in NYC for sure.

Sa
Review №77

The two guys working here were super kind, and let my friend and I and another person into the shop a minute after it was scheduled to close after the two customers before us took 15 minutes seemingly trying every ice cream flavor available (only one customer allowed into the shop at a time per social distancing policy.) Thankfully, the ice cream was worth the wait—I recommend the raspberry truffle! 😊

Se
Review №78

Wow! Seriously good ice cream...great quality in alot of traditional and a few different flavors. Has made mint chip my favorite again but will be difficult to match elsewhere.

Pr
Review №79

Just moved to this neighborhood and this has been my best find so far. Great selection of interesting ice cream flavors, signature donut ice cream sandwich desserts, smoothies, ice cream shakes, cookies and jumbo cupcakes. Delivery is also possible through postmates, Uber eats etc. Perfect for late night dessert cravings!

Je
Review №80

The donut was amazing, but the customer service was very weak. But the donut! You get to create your own; pick a frosting then toppings. Went towards the end of the night and the donut was still fresh.

Ch
Review №81

Great ice cream. Dont know why there are so many bad reviews.

Me
Review №82

The waitstaff is extremely rude. I was second in line and had to wait for 35 minutes before being acknowledged. The girls who work there kept making orders for people who had ordered through uber eats. When it was finally my turn, I was greeted with a frown and unwillingness to work.

Ke
Review №83

Save yourself the $8 and dont get the donut sandwich. It sounds amazing, I know, but it was actually very disappointing. The donuts themselves are stale, thin and tasteless. Its also just way too much for one person and to be honest eating it kind of makes you hate yourself (maybe just me?). However the ice cream was pretty good so if you do stop by just go for a cone or a cup. Honestly the best part of my dish was the Nutella that I got on top of my donut so...

So
Review №84

See my picture and my indecisiveness? i couldn’t even finish it but my icecream needs were met 😂❤️

Ah
Review №85

Greatest ice cream pancakes

J
Review №86

Tiny spot, get your stuff and go! I had the coconut donut with midnight cookies and cream ice cream (on point). I wish they would have warmed up the donut or that it was a bit fresher. Overall, yummy spot!

ad
Review №87

Go for the cone ice creams the donuts are good but theres a strong taste that doesnt taste great with them

Li
Review №88

Make sure you get a larger dish. Big scoops in small cups. This is about 5 minutes after we purchased, ran straight into a bodega and bought a pack of plastic bowls.

Je
Review №89

No ice quirky ice cream shop in the heart of Hells Kitchen. Their specialty is the donut ice cream sandwich. Great fun for a kid, or an adult who still thinks they are a kid. Average NYC ice Cream prices.

Ha
Review №90

A lot of options!!!Really cool place!Unfortunately im not young enough to go overboard with the choices they have. But i did get the midnight cookie ice cream with hot fudge on the side. It was reallllyyyyy good. I liked how it wasn’t an overly sweet flavor where you feel like you need to water it down.Keep in mind you can’t sit down comfortably but its cool, its the city.There are A LOT of other flavors not all of them are in the front, but its up to you if you wanna stand there and try all.Donuts 🍩 looked awesome but i didnt wanna be messy walking around with a donuts and the topics however a must try place!

Mi
Review №91

Got a m and m cookie. It was huge and really good except a little dry.

Am
Review №92

This was an excellent end to our NYC day trip! It’s outrageously scrumptious!

Jo
Review №93

Delicious and creative donuts! Their ice cream and froyo is good too. Id get the donuts over their cupcakes.

Ma
Review №94

Solid little ice cream shop in Hell’s Kitchen with some truly unique and wacky flavors!

Ha
Review №95

Cool ice cream concept, ice cream donughts, choose your icing and flavors. Good selections of ice cream flavors, open late

AN
Review №96

The food is good, but workers are very disrespectful, rude and get mad at you when they make your order wrong.

Ra
Review №97

I only ordered brownies and was very disappointed. They tasted like supermarket brownies (and not a good supermarket at that) at a much higher price. Seriously, they should stop serving this junk. I really expected something better. I realize that this is not a bakery, but this shows a real lack of concern about quality.

wi
Review №98

Great donut icecream sandwich

Di
Review №99

Friendly and patient staff. Delicious ice cream

Di
Review №100

Should be called Holey $!#&*. Had a smore donut. Damn that was good ! Hand dipped in chocolate then in graham cracker and drizzled with marshmallow.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:791 9th Ave, New York, NY 10019, United States
  • Site:https://holeycreamnewyorkny.com/
  • Phone:+1 212-247-8400
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:12PM–12:30AM
  • Tuesday:12PM–12:30AM
  • Wednesday:12PM–12:30AM
  • Thursday:12PM–12:30AM
  • Friday:12PM–1:30AM
  • Saturday:12PM–1:30AM
  • Sunday:12PM–12:30AM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations