Took my work vehicle here for an oil change. Prices are really good full synthetic was around $37, hopefully they dont use fram filter (lol) and you can watch them do the work. Good experience all and all.

The afternoon crew is a heck of a lot better than the morning

Always spend too much on all the good sales

Some of the employees are very helpful and go out of their way to make sure that you are receiving or getting exactly what it is that you want. Ive had many employees stop doing what theyre doing and actually take me halfway across the store just to make sure that I am receiving or picking up the exact item that I need that I can find it.

No 1 answered three times I called for a simple oil change

Got us in and out and very helpful right before they closed.

You go to Walmart its a Walmart experience. Dont expect exceptional customer service. Just go for a door price on something.

Friendly service with knowledgeable technicians.

Raul serviced my vehicle. Great technician, really knows what he’s doing.

Cant even get them to answer the phone much less get tires on my vehicle

I wouldnt even give them a one star. They dont deserve it! My husband went there looking for 2 new tires, no cars in line no one there 2 employees standing around doing nothing and cant get in until 3 days from now. The Service manager was no help either saying there was nothing he could do about it. Good thing I wasnt there cause I would have blown up in his face. No matter whether it be NC or here in Wisconsin Wal-Mart sucks.

Quick and efficient. Customers can be rude here but the staff is very helpful and do a great job.

These people were great. Needed tires and it was snowing so they got my car in without a appointment. It took a while but thats on me. Thanks Walmart auto.

JB and the crew were so accommodating and did a great job. Unlike the dog and pony show at the Oshkosh Walmart Auto Care the Neenah location takes appontments.The crew was quick and got me out in 45 min for a rotation and 4 tire balance.

Right price...appointment perfect...service available country wide👍👍👍

I brought my car for an oil change. One of the employees who was leaving shift took my car keys home with him. They called me over to the automotive center and accused me of not dropping off my keys, rudely implied that I was stupid. I had to wait around the store (2 hours) for them to get in contact with the employee, get my key back, get an oil change AND I didnt even get a discount on my oil change. It was a terrible experience, and when I brought up how I understand mistakes are made, but I dont like being talked to like that, it was an offhand sorry and nothing to make up for it. Poor customer service. Rude employees. Complete lack of critical thinking skills needed to solve problems.

The only reason i comtemplated giving more than 1 star is due to their timely service. It took 2 standard employees and a supervisor to inspect 4 tires and change one. I dont believe they have any concept of how to actually treat a vehicle, especially an older one.To demonstrate to the other 2 employees that there might be a passenger strut issues, the employee shoved his weight down on that corner of the vehicle overstressing the shock/strut. Yes, it may demonstrate the issue, but if its damaged, do you really think the best thing to do is to way overstress that part of the vehicle especially when you do not offer the service to repair it?The same employee(s) didnt bother to adjust torque on the impact wrench down due to the age of the vehicle and snapped the lug bolt clean off.Keeping in mind that I brought it there for a balance and tire inspection, the same tire 2 employees damaged and a supervisor inspected has an obvious bulge that is a manufacturer defect. They of course didnt bother sharing that information. Now, because of the broken stud, they refuse to work on the wheel they broke because it is missing a stud and in order to get my vehicle back in the first place, I had to sign a waiver saying that I understand that Im accepting the risk that the wheel could fall off at any time while I am driving and Wal-Mart accepts no responsibility.Is this kind of place you want working on a vehicle you drive your children around in?

Its Walmart. Dont expect anything amazing but perfectly fine for the purpose it serves

They fix cars reel gud

Knowledgeable staff and cost-effective service!

Always kind, always do their best they can as busy as they get. If you are a customer who doesnt have patience then go behind the counter or in the shop.

Good place to get tires

Extremely long wait times. Walked around the store while they were changing tires, came back and no one was working on my vehicle. After walking around for an hour to come back and watch that no one was even near my vehicle. Finally someone saw me watching through the window and started working on it

They take forever and dont have enough help

2 hours to get one tire replaced

Scheduled an appointment for 8am, arrived on time, nobody was there. Got a hold of the manager of the store and she informed me they had nobody on the schedule until 9:30am!!! This place also ALWAYS had a wait over an hour no matter what you need done.

Never take your car there

Lazy + poor service = The Walmart Way

Many of the staff seemed confused.

You get what you pay for

I would avoid the hassle

Wonderful staff