Walked there cuz the truck wasnt working. chill friday night atmosphere. found what we were looking for. didnt feel very aggressed.

I needed a foam window cleaner. Made in the USA, and it was on sale, so I got 2 cans. Staff are very courteous and helpful.

Great place to buy car parts and very helpful staff 👍

Needed a new battery. Staff was friendly. He installed our battery in an efficient way. Younger guy, nice kid. Really appreciated the installation.

Another good place to goFor my Auto parts Thank youChuck Burr

Helpful staff. Decent prices but willing to price match to make the sale. Good selection of Chemical Guys car care products locally.

Great customer service

Yhey had Just what i needed.

Great service. Fair prices.

Needed window wipers replace great job done

It seems nowadays that every auto part store is the same as the next, but I found out that is not always the case. I went in because their app said the part I needed was in stock (just brake pads) but when I got there mysteriously the cheapest one that I wanted was not in stock despite their computer saying they had 3 on hand (I could see the computer screen. So I felt very much that he couldnt find it but found the more expensive one was a ploy to upsell me and I didnt appreciate it at all. I understand that sometimes the computer system isnt correct but when the guy looked at the screen and got the part number to go in the back to look for it and came back out with the more expensive one and said sorry we dont have any of those in stock but I do have this one (the more expensive one) I felt like there was no way he memorized two part numbers and looked for the more expensive one and grabbed it. I just really felt like he was being dishonest and didnt appreciate it. Now I know that I may have perceived the situation incorrectly so thats why I gave them 3 stars instead of 1. Mainly I type all this out so that if you read this you will go into the store with this in your mind and wont let them pull a fast one like I thought they tried on me.

Super helpful as always. Not always the best price but almost always the best service

Recently, one one of the coldest days this Winter, my battery died. Just got out of the hospital and had too many stitches. I was going to purchase a battery and get my neighbor to put it in. I forgot that Advance installs them as well. The gentleman, bad back, freezing fingers and all, installed my battery in about 30 minutes. Bravo.

Very good service.

Staff is not very friendly or knowledgeable. Highly recommend ordering online for in store pickup.

Helped me put on new wiper blades

The gentleman working was very fast, knowledgeable, kind and quite helpful. We knew what we had needed going in and didnt want to make an ordeal out of the trip. As soon as we walked in the man showed us what we were searching for along with other options without being pushy or trying to up sell. As we were checking out he gave a brief tutorial informing us how to use the product.

Employee was rude to me because I was there close to closing time

Excellent Knowledge, Service & Help! Brad helped me. He is one of the managers there. He was extensively knowledgeable, even about issues that you wouldnt think hed know. He was very helpful, and went far beyond the call of his duties. Excellent prices, too. Five stars & two thumbs up! This is the place we always go to in Neenah. Theyre convenient, too, right by Ace Hardware & Starbucks, with Pic n Save & Little Caesars across the street.

Friendly, knowledgeable staff.

I am not car savy but I can feel comfortable walking in here. I know their staff is always willing to help me no matter what my issue is. Once we purchased a vehicle and a sensor tied to the gas cap kept going off. We were all pretty sure it was an obstructed fuel line but the dealership said it was fine and we must not be tightening the gas cap enough. Advanced loaned us a new gas cap and we were able to prove our case.

We had a headlight stuck and Ron was a great help in getting it out! Great customer service!!

Very helpful staff and service. This is definitely my Go To auto parts store!They offer free engine light checks!! Only a fuel cap needed this time!

Great customer service

Overcharged me 10 dollars on item. When I went back in they refunded difference items cheaper at Walmart

They are laid back people. Super friendly, too! Occasionally one of the employees bring their dog to work with them which is a plus in my book.

Very helpful staff. Helped me with my car parts. Were very knowledgeable. Didnt try to sell me things I didnt need. Gave me a few referrals for mechanics. Will be a repeat customer.

Has everything my car could need and more.

Excellent staff. Tanner and the crew all went above and beyond to help us out today. We are new to Neenah and they will be out go to auto parts store.

Stopped in over lunch with a problem with my Yukon. They immediately offered to come out and run the OBD scan to try and diagnose it. He suggested I go to a service station down the street for a deeper scan because the info he got was inconclusive. Really appreciate the quick and courteous help as well as the excellent time-saving tip!

Brake pads came with wrong hardware, bring everything in. And since the other box of brakes they had had the same wrong hardware in it, they decided it was my problem to deal with. The 2 guys working then decided they were done talking and turned and walked away from me...had to pull my receipt back from the counter because they couldnt even be bothered to give that back. These two men should NOT be working in customer service as they have no clue what that even means. Rude as they come. Do NOT go to this location. Youre better off going to a competitor.

I forst today went in to buy rotors and they gave me the wrong ones. Had to go back to get the right ones. Then i called saying i needed a caliper for the same vehicle. Then i show up and they said they didnt have it. They had bad customer service and i was working with a new guy who had only been there for 2 or 3 days and he was completely by himself with no one helping him. I am never going back.

Incredibly helpful. I wasnt sure why my check engine light was on. They let me know, they helped me find the right break fluid, AND helped pour it. Will visit again!

These guys always help me out. Pretty good stick of parts and accessories. Makes for a quick easy stop when I need to grab something for a repair. Prices are reasonable.

Always a great experience.

Good parts store. Much better than autozone.

So nice inside. Greg was so helpful. Was great.

Horrible dont even have the parts u need and Im talking a ford Taurus one of the most common cars in the world and a very common part at that and they have to order the part. Come on man!!!!! Thats just ridiculous! Orielley Auto seems to have everything I need so yeah advance is garbage

Good service, and good system, so even if they dont know about a specific vehicle, they can look up everything they need to know.

Awesome service, sales associate was very knowledgeable and a great help finding me what I needed.

Nice people there they know their stuff and if they dont they are more than happy to look it up for you!

Yah good place for parts but oil is price alot higher then Walmart. But other then that good customer service.

Great for all you need for what you drive

Great prices. Awesome people.

Terrible may have 1person to help and not very friendly!

Cheap parts but most of the people dont know what they are doing. Know exactly what your looking for otherwise they will just say they dont have it.

Very helpful staff

Helped me out in a difficult situation. Much appreciative of their good hospitality.

Fairly well stocked. Courteous knowledgeable employees.

Good service and prices.

People dont know what ther are talking about

Great customer service. Employees very knowledgeable!

Friendly people and most of them know what you need when you ask for and item.

Extremely helpful service. prices are great!

Great helpful people

Totally average. Seen 1 auto parts store, seen them all

Made every effort to help get part and best price

Had what i needed. Helpful employees.

Good prices and Great availability of parts

Didnt give me alot of grief when the part they gave me didnt fit. They just took the part as a defective return. They almost always have what I need in stock. Order online they usally have a 15% off.

Great help

Very helpful and lots of stuff for your vehicles

Lazy staff not very helpful

Workers on their phones. Gave us wrong part. What a hole

Sometimes is good, nice place

Friendly, helpful staff. If its not in stock they can usually get it quite fast.

Always knows what ls best

Helpful and friendly.

Always willing to help

Great staff. 👍😉

Knowledgeable and always helpful!

Decent service and inventory

Super helpful staff.

Good people good advice

Like this its cool

Helpful

Reliable parts store

Great staff

Always so helpful

Helpful staff

Good selection and prices

Very helpful staff

Excellent service!

They can get their hands on anything you need. Stock tends to be overpriced... watch for sales.

Great store!

Great deals

Friendly staff.

Good people

Prices are outrageous

Good service

Yuuup them boys

Good service

My parts people

Unprofessional employees...

Breat service

Helpful

Typical

Yes