Bought a 2021 Silverado and its amazing!! Tom Brown got me the truck that I wanted in 5 hours. On a Friday and had it here on Tuesday. Put running boards & cover on with paint protection I had it by Thursday. Total time 2 hours.

I have had many good experiences at Bergstrom but today was the exact opposite. No communication to me at any point, unless I walked out to the service area. I came in for an oil change and for a diagnosis of the error message. I waited 1hr 10 minutes, had to go ask about my car myself to find out the oil change was already done and I had three issues identified. All employees were chatting together instead of being able to come and inform me, a waiting customer. We agreed to move forward with one issue and she told me it would be an hour. Well after another hour I had to again go and find out that my car was not done. Told it would be another 15 minutes I walked back into the lobby to sit and wait. All that needed to be done was to have my representative inform me what was happening. Very frustrating experience and disappointing.

I was a hour late (I had the time wrong on my calendar) the team was so nice they still fit me in on a Saturday so Im impressed Thank youBergstrom

Everyone that works at Bergstrom treats you like you just bought their nicest vehicle off the center of the showroom floor, Respectully and w decorum.From dealing w the parts dept or service related issues, Ive ALWAYS have had a positive experience dealing w them over the years. They always go that extra step in their job, ensuring that your needs are met!

Had oil change. My Service Consultant was Beau who was wonderful, from start to finish. Answered ALL my questions clearly and fixed an issue I had with my phone not pairing up.

Sold 06 trailblazer in less than 1 hour

Just purchased a used Toyota Camry from Bergstrom Neenah. The whole online touch free transaction was seamless. I will recommend them to everyone who needs a different vehicle. We will definitely be back next time we are in need of a different vehicle.

Super nice people. Whitney in Service Department took care of everything and called during the day with updates. Super pleased with the service. Will be a returning customer.

Very friendly and efficient people. They know their business and try their best to keep customers happy.

Try to use a Mom & Pop shop instead of this place. I was quoted $118 per tire on the phone and dazzled by gas cards and rebates with the tires. Then after the work was done there was another hundred dollar charge for labor. That would have made a Mom & Pop shop cheaper overall. So now theres a small business out there with less money because they did what Chevrolet did not, be honest.Hoodwinked!

I Alway get Great service for all my car needs. Friendly. People! I ALWAYS trust Tom Brown to find the right auto for me ! Ive been his customer for years.

Good place to buy a car

The real truth about Bergstrom And how they pay their employees to give them good reviews on glass door, Best of the valley and Google reviews just look at them a company that says they give so much to Community but what you don’t know that comes out of the employees paychecks andmandatory donations to the habitat for humanityThey may have great prices and great deals telling you everything you want to hear but it’s not the front end of the deal they care about it’s the back with a rake in the money 35 Million

Click bait. I went through the process of ordering a vehicle they had for sale. Salesman talked me through the process for online ordering. Took three business days for the dealership to inform me that the vehicle had already been sold a week prior. Tried to contact salesman via email and phone and they wouldn’t call back. This dealership is not ready to take online sales and in my opinion they do not treat buyers properly. Taking my business elsewhere.

Very fast and easy to get an oil change even with all the craziness going on in the world today

They were good, fast, and very friendly!!!! Busy also but thats a good sign in my eyes!!! Will definitely recommend as an express lube place!!!

After a recent oil change visit on my XT5 it was found that my Michelin Premier tires needed to be replaced. With only 25K on the tires Dan T. looked it and found there had been problems with these tires. I paid a prorated amount based on mileage and couldnt be HAPPIER with the end results!!!! As always the employees at the Neenah Chevy/Cadilac location ROCK!!

Very friendly and fast! Thanks guys!

Im a paying customer and they are refusing to wash my car and when they did they just sprayed it with water

Very good and fast service

Found the part quickly and for a great deal

They were very slow. Took an hour and a half to get a oil change.

Its was not how I wanted

Friendly people