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BBB Auto Sales
4512 Nolensville Pike, Nashville, TN 37211, United States
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BBB Auto Sales
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Na
Review №1

Please bring your own mechanic when purchasing a car from them. Really to be on the safe side do not purchase a salvage title for them or anyone else. I do not recommend this car lot to anyone.

Er
Review №2

I recently purchased a vehicle from them after being scammed by a previous dealer. I explained how I was taken advantage of and lost out on money and needed transportation to support my baby. The salesman made a deal with me on a car he promised was in good condition. When the car arrived the car was drivable but needed work, the salesman explained it would be taken care in one day if dropped off to thier auto mechanic. After driving the car for one week they made arrangements for me to drop off the car. It has now taken a week for them to fix it and they do not offer loner vehicles. Ive lost out on money and job opportunities playing with this carlot. They refuse to give me the money back and have no estimate time when or if the car can be fixed. The lady Beverly in Smyrna is very rude. This car lot has been a nightmare!

BR
Review №3

This is not my first experience with this car dealership. I have purchased 2 vehicles from this place paid in full. Unfortunately, my second experience was not as great as the last. I will not purchase any more vehicles from this establishment. They are the biggest rip offs, poor customer service, and everyone is not on the same page. You will speak to 3 different people and get 3 different stories. STAY AWAY FROM THIS PLACE IF YOU DON’T WANT YOUR HARD EARNED MONEY STOLEN FROM YOU WITHOUT A IDEA WHERE IT GOES.. They say we are here for the customer but that just a line they are familiar with. Do yourself a favor and stay way from these crooks. Maibel is really sweet but she lies also to cover up her mistakes.

Mo
Review №4

Rosa i believe is her name is an awesome sales woman

Tr
Review №5

This place is awesome especially the mech shop, Maria is best person they have! Had a minor issue and they got me in and out less then 2 hours. Great selection of vehicles and great service on them. They should give Maria at the shop a raise for all she does!

Ro
Review №6

Best. Place to by a car. People very friendly and knowledgeable. I really liked ali the manager

Ma
Review №7

I have nothing but kind words for thus company. They have went above and beyond to accommodate my needs since purchasing our vehicle. Maria was just a jewel. Great customet service. Cant forget Tony!! Thanks BBB!!

Ma
Review №8

This car dealership has the best sales team in the entire music city. If you all need a new car, feel free to go to this place.

da
Review №9

Go see Moe you guys,Best sells rep ever!!!!

Al
Review №10

This dealership is a scam!!!Delivered a car for them as a carrier and never got paid on it.Stay away from scammers!

Bl
Review №11

Good reputable dealer

Lu
Review №12

Maria stayed after Closed hours to help me out she’s a generous person come check it out

Ma
Review №13

They need to mark their ads salvage title and save people the wasted time of having to call and wait on hold to find out. Researched a truck on their FB Marketplace, ran NADA values on it, and then called and waited on hold to be told that this truck is rebuilt title and EVERYTHING on their lot is SALVAGE title. Glad I didnt drive out there. It would have taken seconds to mark them rebuilt or salvage in their ads. Salesperson was very nice but I felt misled when they clearly have the opportunity to list them as salvage title in their ads but instead leave it to the consumer to have to call, wait on hold, and then be told that their vehicles are salvage which is obviously a HUGE factor for 90% of people buying a car.

Jo
Review №14

Diego did a great job getting everything together in a timely and professional manner. He speaks fluent English and Spanish as well!I do recommend highly,Ask for Diego!

py
Review №15

Very friendly environment and gets the job done very recommended

My
Review №16

Maria helped me a lot with the great service!!!

Yo
Review №17

Best dealership ever!!!!

La
Review №18

Bernice was exceptionally professional and welcoming. I am recommending all my friends to come see her! Painless process!

Ro
Review №19

I had the bad experience of buying a car in this dealer, at first they are super friendly. I had only 2 weeks with the car and the check engine light was turned on and they sent me to their workshop to see that I had the car they made me wait almost 2 hours for nothing the attendants of that terrible workshop disrespected me as a client and when I went back to the dealer and talk !!! And I had to return the car and they kept $ 2000 of the deposit and now they are selling the same car without having fixed it, they are pickpockets !!! Do not buy in that place !!!! Very bad experience and bad service only turn off the light of the check engine, to put them on sale VERY BAD SERVICE THAT DECEPTION! AS WITHOUT RETURNING MONEY.

Ha
Review №20

If your looking for a good car at a reasonable price then I highly recommend BBB auto sales. Employees are very friendly and professional. They would definitely help you choose your next vehicle.

Da
Review №21

Could have not chosen a better place to buy my car from!!! Always so friendly and willing to help would recommend it to anyone!! Great atmosphere!!!! Best buy here pay here dealership I have dealt with...

An
Review №22

This is garbage of dealer, beware don’t buy here because you will be scammed, they take advantage of all costumers and cars broke down in 5 day beware please beware

J-
Review №23

Sammy and the whole team do an incredible job. efficient and very trustworthy. Have bought several cars through the dealership.

Je
Review №24

BBB Auto Sales a very nice dealership that you can get a car from them. They are really nice people and they take care of their customers I really appreciate them so much and I can say I can recommend some of my family members or cousins or whom ever to get some vehicles from there and I rally like there Business

ma
Review №25

This place is junk, they sale cars that have been flooded or in major wrecks. these cars have rebuilt titles. They make you pay high down payments what they got the car for and then make payments every other week. yes they quick to fix a car if you have an issue. but they dont want to show you the car fax report they say you have to get it cause they dont want to tell you its been in wrecks or floods.

Au
Review №26

I purchased my first car here about a year in July 2011 and it has not given me problems to this date. They offered me a 1 year warranty for motor and transmission and not to mention they worked with me on my payments when I was having a rough economic time. The staff is very easy going and friendly they treat you like family, which is why I’ve referred all my family and friends and they are all satisfied and I also got a credit for referring them. (: Am almost done paying for my car so am thinking of possibly upgrading I definitely recommend people to check them out.

Ro
Review №27

I love coming into the dealer everybody really nice. I been looking for a truck and I found it there how I dream off., BBB has the best cars in town!!

Ro
Review №28

Be careful they sell vehicles that are rebuikt titles and dont immediately tell you.

Le
Review №29

Had a great experience purchasing my 1st vehicle everyone in the office is very nice and attentive most def recommend this dealership they get straight to the point and they offer an amazing 1yr warranty for engine and transmission bonus i would say most dealerships dont offer this . check them out !!!!

an
Review №30

Discussed a 2016 Challenger over Facebook (posted on facebook market) with salesman Carlos. Agreed on $1800 for a down payment. They originally wanted $2500 down. Decided to come in today to test drive the car. I brought my fiancé with me since it’s known to get over on women. Arrived the car was in front and running. Was not cleaned up on the inside or the outside. Went in to fill out the application. Test drove the car. Went inside with my fiancé to sit down and talk with Carlos about what we thought about the car. Fiancé asked questions about the “rebuilt title.” Asked for a carfax and things went left. Was told here is the VIN # and y’all can look it up! But why would we do that if you have the VIN # and is sitting in front of your computer?! So he wanted me to put $1800 down today then within 60 days pay the taxes on the car which is also $1800. On top of paying the taxes I’d still have to pay $250 biweekly on the car. You do the math! It was insane. Carlos was rude and disrespectful as he slide over my paperwork and told us okay you don’t want to buy the car you can take this and y’all have a nice day. So we didn’t say a word and gathered our things and left. Carlos comes out and gets into the Challenger and speeds off like he was mad that he didn’t get over on us! You might as well go to a real dealership and use your credit Ms purchase a brand new car for all the money they want you to put down. If needed be I can upload our Facebook messages and pictures of the car if you don’t believe this story!

Cr
Review №31

Great service. They have great cars. They help you get what car you need.

Ib
Review №32

This is the best place to get a buy here pay here. They offer a wide range of cars and trucks that are affordable.The salesman have great customer service and willing to work with their customers.

Ob
Review №33

Want to buy a rebuilt titled vehicle at the same price you would pay at a reputable dealership at full msrp? then BBB auto sales is just for you!

Ch
Review №34

Great place to buy a great vehicle.

Mr
Review №35

Love these guys, great customer service, really nice vehicles and great prices! No hassle and quick to get the vehicle for your price range!

Ja
Review №36

Great place! No credit no ploblem! The staff is always really friendly. Best place to buy a car in the nashville area!

jo
Review №37

BBBis the best. Great people to work with.Glad I came back.

La
Review №38

I absolutely love these guys I feel greatly appreciated as a customer, I feel here Im dealing with nothing but the best

He
Review №39

I got to spend a day with a beautiful auto saling women and really got to know so much about the car Im looking for and I really liked that 2014 Camaro and Im going next weekend to bring it home with me.

He
Review №40

Got a great deal on a Charger RT... WITH 1 YEAR WARRANTY!!!! Definitly recommend this place

Le
Review №41

Its awesome got a Chrysler 300 with a great price 😊

Al
Review №42

Cars are not good they are charging more than what the vehicle is worth for these cars and they break down my kia soul starter went out and I only ghave had it for one year I also do routine. maintenance and oil changes replacing tires etc and now its broke down

Na
Review №43

I done bought 2 cars from ibriany 2 chrysler 300 and they both still perfect cars. 👍👍👍

Be
Review №44

Best place to buy a car absolutely love the custemer service ...

Ar
Review №45

Best deals around for good quality cars...dealership that you can actually trust.

va
Review №46

Bought a car from them 3 years agoAlso just bought another car for a family member last weekNever had any problem

Hu
Review №47

Highly recommend this place,they have the nicest cars in town.

Za
Review №48

I went here to buy a car from my daughter for her bday and the staff was so unprofessional and unorganized. All the cars looked like the body work was just done to get it over with quickly. Horrible work on the cars and paint! I left Asap. The owner was very rude and not trustworthy. Stay away guys!!! Zerooooo stars for this dealership!!!

Ke
Review №49

Best place to buy a car!! The staff was amazing!

Mi
Review №50

They are the best dealer they have good cars

Al
Review №51

Great and helpful staff... Huge selection to choose from

Br
Review №52

Honest people. Great cars.

Bi
Review №53

Best when it comes to late payments lol they really worked with me

Ch
Review №54

Trash, not a good place to buy a car, somethings up with this place, and all the cars have been wrecked with bad titles

Gl
Review №55

Call me isnt helpful.

ST
Review №56

Not professional at all

Os
Review №57

No good

er
Review №58

Great place to buy a car!!!!

el
Review №59

Very understanding

Le
Review №60

Chop shop

IB
Review №61

Best place to buy car!!!!

ja
Review №62

Great people

Cy
Review №63

Crazy prices

De
Review №64

With interest 3,000 is a lot for down payment nilos I recommend plus 1 return without tes drive😥😥😥😥😥😥😥😥😥😥😥😥

Fe
Review №65

Good

Di
Review №66

100% recommended and they serve us kindly

HU
Review №67

Excelent service

Ai
Review №68

I do not recommend it to anyone they gave me a car with the light on of the check engine and then they turned on others the same day they gave it to me and I stayed halfway down the street because the car does not want to accelerate since I went many times say give me another one or fix it and its not just lies and excuses

Ma
Review №69

If you dont have credit or license this is the best place for you !! They have all kinds of cars with the most flexible prices.

Ge
Review №70

He Wish

Od
Review №71

They attend very kindly mind they are direct jentiles they assure you feel in confidence.

Jh
Review №72

The attention was excellent, They helped me buy the car, very nice place, good presentation, they offer you the most possible help thankssss

Is
Review №73

Good place to buy cars to your liking?

he
Review №74

I really like the car they sold me, very cheap and they gave me a guarantee.

Be
Review №75

THE BEST EXPERIENCE THAT I HAVE HAD ... EXCELLENT CUSTOMER SERVICE ... BEST QUALITY

Ja
Review №76

Very good place to get cars I really liked it

Ju
Review №77

I have bought 3 cars with BBB AUTO SALES. I have been with them since 2008 and they never failed me. It is a very good and recommendable company!

Lo
Review №78

I recommend bbb is very good diler I bought my f150 and it came out very good ... the girls very friendly

El
Review №79

Very good diler have waited for me with the payments I recommend it.

Mi
Review №80

Very good diller I grabbed a doge ram 1500 and I dont have a problem I recommend it very good

Gu
Review №81

Good treatment, more than variety, QUALITY, in all units, I recommend it for the options they offer ...

Ju
Review №82

Compare a Sierra in this diler, the people are very friendly and respectful .. I recommend them 5 star diler

Ad
Review №83

Well, muibuena abse metardo in a payment noi prolema alone yamo estoi muicontento porke measen wait

Ma
Review №84

The best diler to buy a car

Mo
Review №85

BBB Auto Sales is the best diler to buy a car ----

Da
Review №86

I bought my first car there with ibriahany. Very good seller very friendly. They treated me like a very well organized family. The owner very hungry. I had a great experience there at BBB Auto Sales I recommend you buy your first car there.

Ar
Review №87

Worst dealership in the world. The owner is a scum bag who hates people who get Government assistance. He is a liar to his self and God, and who sold his soul and religion for money. SMDH. All of his cars are wrecked very bad. DO NOT BUY CARS FROM HIM !!!!!!Worst dealer in the world. The owner is a bag of scum that hates people who receive help from the government. He is a liar to his car and God, and he sold his soul and religion-price. SMDH. All their cars are smashed very bad. DO NOT BUY CARS OF HIM !!!

mu
Review №88

The staff are a bunch of liars. His cars are really bad quality.The staff is a lot of lies. Their cars are very bad quality.

Di
Review №89

Nice diler and excellent cars

Os
Review №90

My excellent eauinox has come out .....

Da
Review №91

I do not recommend it to anyone, my personal case was a very bad experience, they gave me a map in very bad condition and paying very expensive for the seller, I was very poor

Ri
Review №92

Good place to buy a car, I recommend them all.

Ad
Review №93

The treatment is very friendly and helpful ...

Jo
Review №94

Excelent service

Ru
Review №95

Good deal

Ka
Review №96

All good are some people who serve you well

Va
Review №97

Good experience

He
Review №98

Excellent

ju
Review №99

I would recommend that you look for other options I have had a bad experience with this place

ma
Review №100

The best dealer of the Nolensville pike ......

Information
19 Photos
100 Comments
4.2 Rating
  • Address:4512 Nolensville Pike, Nashville, TN 37211, United States
  • Site:http://bbbnashville.com/
  • Phone:+1 615-834-5008
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:10AM–4PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
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