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MotorCars of Nashville - Downtown
1408 Broadway, Nashville, TN 37203, United States
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MotorCars of Nashville - Downtown
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Am
Review №1

A big thank you to Carmen from MotorCars of Nashville who made buying my Audi from out of state such an easy process. She answered all my questions, provided me with additional photos as requested, and was there every step of the way. I thought Id be a little more hesitant about making such a big purchase over the phone/internet, but I wasnt! :PAlso, thank you Motorcars of Nashville for taking SO many photos/a video of the car; it was a game changer when I was browsing for cars over the internet.Thanks again, cant wait to drive my new baby all around Miami!!!

Je
Review №2

Very easy to work with, great car and great price!!! Carmen was wonderful. She made the paperwork quick and easy!!

mo
Review №3

The salesperson our family worked with, Mr. Gaston was professional, organized, friendly, and responsive to our needs.

Ch
Review №4

Had an amazing experience buying our family’s new car with Carmen! She is so easy to work with and made it a low-stress and fun experience. We will definitely go back when we need our next vehicle!

Du
Review №5

They sell cars that have been previously badly damaged and/or wrecked, then fixed by backyard mechanics for re-sale. 13 months after purchase of a 2014 vehicle, car was driven less than half of of those months because of it being at dealer for repairs. Needed new transmission and now needs entire engine replaced due to sub-par repair work performed prior to purchase of vehicle - Buyer Beware.

He
Review №6

Just bought a 2014 VW CC. Pretty good deal and everything went very smooth. I feel like the sales consultant, Carmen went above and beyond and did a great job with assisting me. I will almost 100% be coming back next year to pick up another car or truck from her. A+

An
Review №7

My daughter was involved in a minor traffic accident and needed a good repair shop. Front end damage. I had a few shops I was considering but a friend recommended Downtown Nashville Motors. We decided to give them a try. The work was perfect. The paint color is also matched perfectly. Looking at the car now you cannot tell it has been involved in a collision.If you need body work done give them a try.

Se
Review №8

Even though I dont like going to dealerships. I had a great experience purchasing a car from salesman Terry Upton. The process was painless and didnt take very long.

Dr
Review №9

My New Driver and Freshman in College saved his money for over a year for a vehicle. His used vehicle didnt last 3mos. I know its as is but you just lost future deals and referrals. 5K down the drain. If the car is no good, dont resale it. You should care more about people. The Bible tells us you reap what you sow!

Er
Review №10

As a buyer in Atlanta, I am accustomed to purchasing cars from anywhere in the world. After searching inventory in the US, I found their selection to be comparative and their online salesman Jerry West to be very responsive via text message. Since I deal in volume and speed, I prefer to make a decision and move forward, often with check in hand.If you want a no haggle experience, or are looking for a BMW i8, reach out to Jerry at Motor Cars if Nashville. He shipped my car to me the next day, and I appreciate the quick response and detailed attention. For the first time in many years and many purchases, I didn’t have to ask for any of the paperwork to be corrected!

Su
Review №11

Both Tim and Mr. Bob Wood were very attentive and courteous. they made sure I left happy! Bob went with me on my test drive and made me feel comfortable in my new vehicle, showed me the features, and wished me a safe trip! Tim was very patient and understanding of my situation and that is my first vehicle purchase, he took good care of me and gave me, wow, such a fantastic deal! I had a great experience here, these are real people, not sales sharks! definitely will recommend to family and friends.

Nu
Review №12

I am very happy and satisfied with the service of Downtown Hyundai Nashville, and specifically Tim Mak was very helpful and friendly. He was my salesperson and offered very nice choices. I highly recommend Tim Mak to make deals with. Hi is very professional; I am not having any problems with the car he chose for me. Good choice Tim. Big thanks to you.

Ad
Review №13

Frank treated me like family and sent me on my way with a great used Subaru at a reasonable price. I highly recommend paying them a visit!

Ni
Review №14

We had a great experience buying our car from Motorcars of Nashville. They made the process seamless and simple. They were also able to work with us on some odd timing issues related to our financing. It was possibly the easiest car buying experience we have had. Our new car runs great and was beautifully cleaned and detailed. We highly recommend heading to Motorcars of Nashville for your next used car purchase.

ro
Review №15

I had great service from this company and all there employees there. they are so quick with paperwork and had us in an out in a heart beat . i will be recommending them to our family and friends.

Bo
Review №16

I had a great experience dealing with my salesman Dante Arias, he was very professional, very informative, and not to mention willing to work with me in order for me to purchase the vehicle I wanted. He didnt haggle me like other sales people and he treated me as a important customer, I knew I was at the right place .

Ri
Review №17

I had a very pleasant experience dealing with Odil and Alex. Everything is very transparent and the process was easy. I will look forward to future dealings with this company. Highly recommend!

An
Review №18

Ive always had positive experiences with this guys; Their inventory is fantastic. I traveled about two and a half hours to purchase a vehicle there and the process was so easy and stress free, I couldnt believe it. The setup they have for checking out their cars and test driving is how it should be everywhere. No one ever rides with you. No one ever comes out and pressures you to buy. You will not sit for ever and do paper work forever and have someone try to up-sell you warranties and such. I did weeks of research and their prices are exactly where they need to be. I had a small issue with the brakes on my Lexus when I got home. The office/sales people were so helpful. I had no issues, they even reimbursed me for the issue. I really cant say enough about the staff and service at Motorcars of Nashville Downtown. I will be purchasing again from them.

Wi
Review №19

Purchased a vehicle from them a few weeks ago. Great people to do business with. Great vehicles for a great price!

Ha
Review №20

Mike in body shop was very friendly and they made sure my repair was perfect.

Ha
Review №21

I recieved great communication from Joseph throughout my experience.The purchasing process was simple and thorough. They followed up with me afterwards to make sure I was satisfied and answered all my questions.The gentleman at downtown Nashville motors are kind professionals, and you will be happy to work with them!

Gr
Review №22

Wow! What a great team! I recently had the pleasure to work with Alex Wallis to purchase a Hyundai Genesis. I drove in from out of town and the entire process was flawless and easy and fast. Alex even gave us a great recommendation for dinner. Everyone was very accommodating and friendly from Alex to Frank the Sales Manager to Tim the General Manager. I would definitely recommend you give these guys a shot if you are looking to buy a vehicle.

Na
Review №23

I really appreciated the no hassle approach that these guys have. Jeff was very helpful in my car search and took me for a test drive in one of the vehicles. I was unable to purchase a vehicle unfortunately because I was short on time and they did not have the vehicle I preferred at that time. I highly recommend giving them a try and ask for Jeff!

Me
Review №24

I had a recall and oil change done, Dan was great to work with! He was able to work with my schedule and get me out quicker than expected. My service experience was much better this week, than when I was in last! Thanks Dan!

Ry
Review №25

I came in today for an oil change and tire rotation. I worked with Ashley who was very helpful! My vehicle was done quicker than the time frame she gave me which is always a plus!

Da
Review №26

We found this place and was skeptical of the fixed price business model. I drove 2 hours on a gamble to get my car appraised... They gave me more than I expected, worth the drive. Will keep them in mind for future trade-ins!

Ji
Review №27

New management throughout with a dedicated service management. Happy with the service received for airbag recall. Its my first time back since terrible experience in 2014. Ill be going back for service again!

Se
Review №28

Service Department is Awesome. Love me some Ashley-Super nice and very professional!!! #Subaru4Life

De
Review №29

The Team is great there! Best place to come to get your service of your car. Friendly staff and awesome hospitality when you are waiting.

St
Review №30

These guys did a great job at fixing my truck back to its original beauty. Great communication, very friendly, went over the details with me, and answered all my concerns. They even did extra things for my truck to help me out. Fixed my mirror for me free of charge. They were incredibly great to me. Dont let the fence around the property alarm you. Wouldnt bring my vehicle anywhere else from now on. Thanks guys. Youre the best.

To
Review №31

The staff at this location is absolutely amazing! My husband and I got there a little after 7:30pm and Bob and the crew stayed hours past closing time to complete paperwork for me and made sure I got to drive my affordable “dream car” home. We all were tired, but the guys there was nothing but patient with us. I have recommended MCON to our family and friends and will continue to do so. 5 Stars!

Na
Review №32

Great experience! Helpful and friendly staff.

Ju
Review №33

I give them lots of kudos for telling people with immediate issues to just come and theyll work you into their schedule. We called 2 Hyundai dealers on other side of the state where we were vacationing and they couldnt get us in for a week. Here we had a 3 - 4 hr wait for 50,000 mile maintenance work but were just thankful they got us in before we had to make the long trip home. They were shorthanded due to a technician being out.The oil change was done but they didnt rotate the tires that is part of maintenance. It looked like they were just trying to get everyone serviced before closing. When we went to pick up the car they said there was no charge, apologized and thanked us for waiting.

Ap
Review №34

Just bought a 2019 Forrester Sport from Chris Knapp.We love it. We werent even planning on buying, but after testdriving with Chris, we were convinced that it was the car for us.He was extremely informative and simply pointed out all the features the car had. He was never pushy or aggressive at all. He genuinely seemed to want us to be happy with whatever car we got, even if we didnt purchase one that day from him.Our overall experience was great!I would definitely recommend Downtown Subaru for anyones next car purchase!

De
Review №35

Best place to go in Nashville if you’re looking for best prices, quality, and customer service!

St
Review №36

Great dealership. Parts personnel were very professional.

Bo
Review №37

This was our 3rd dealership of the day. The first dealership did everything they could to swindle us and the 2nd dealership just didn’t have the car we wanted. We walked into this dealership and was met by Michael Herndon. We told who we were as we had set an appointment to view a specific car. He met us at the door, the car was up front and in less than 10 minutes we were test driving the car. Once we decided this was the car we wanted it was time to talk money. I had a price in my head I was willing to pay which was a fair price based on their asking price plus taxes, tags and registration. I let Michael do his thing and the price they said was almost on the dot to the one I had in my head...DEAL! He didn’t push to finance me as I told him I already had all that set up. Needless to say my wife got the car she at the price I wanted...Michael was super friendly, easy to work with, and most importantly fair. Negates all the stress out of buying a car...I’d totally recommend the dealership and ask for Michael.

Je
Review №38

I had a great experience within the service department! Joey Bridenbaugh and Thomas the service manager went above and beyond getting my car serviced, new tires and brakes! Will definitely go back!

ti
Review №39

Parts department was friendly and helpful.Got my Parts and was on my way.

St
Review №40

Sherman did a great job showing us a beautiful Subaru Ascent

it
Review №41

So far, so good. Trey and Lori in the service department wanted to make sure that I had everything I needed before I left, which is so helpful when I am already stressed about the repairs that I may need

Te
Review №42

Kevin our salesman was one of the best salesman I have ever had and I have been looking for a vehicle for a while. Motor cars of Nashville TN downtown worked with me on my trade and financing to get to the payments I could afford. I definitely recommend hem for your next car purchase and definitely ask for Kevin for your salesman.

Re
Review №43

Our experience at Motorcars of Nashville was awesome! The staff was very attentive, engaging and thorough. We left with new vehicles that met our needs and wants. We highly recommend doing business with the team at Motorcars of Nashville!

Ti
Review №44

Have an appointment then they dont have what is needed for a basic oil change. This has happened twice. Check your appointments and make sure u can help your customers when u give them free oil changes with purchase. Poor follow up.

do
Review №45

Thank you Mike for making car purchasing easy. This car dealership was awesome 👌

Ja
Review №46

I bought a MB ML 350 in March. The car was clean and well taken care of. I got a good price for it. I noticed an exhaust tip was missing before buying it and they put a new one on for me. I have had a few issues with console and back up camera but these problems plague this model year so not dealers fault. Otherwise I love the car and would consider buying from them again.

Ha
Review №47

One of the best dealerships my husband and I have ever worked with! we told them the numbers we wanted and we got them! They made the car buying process easy with minimal stress if any at all. Would highly recommend purchasing your next vehicle here!

Mi
Review №48

MotorCars of Nashville was very easy to do business with. There was no pressure what so ever to buy so we were able to think about through or decision and choose the best car. Excellent selection. Great prices. I would do business here again.

da
Review №49

Such a great place to come look at vehicles in a no pressure zone. The people in there are amazing and help out with everything you need. They also have a huge selection of cars on their lot so you not just stuck with one brand. I would recommend this place to all my family and everyone they know.

Br
Review №50

They did a good job with completing the recall on my car. Very friendly and polite.

Pe
Review №51

Not a great experience at all. The car was said to be cleaned, it was not. It was missing accessories that they promised would be included. The salesman & the owner did a vanishing act after receiving funds. The good reviews are often from people that are friends with the owner. Read the reviews carefully.

Ji
Review №52

Brooks Hooper was a grea salesmen. We got the deal done with little to no trouble at all and I didnt even have to come in until the very end of the deal to get it done, I love my car and had a great experience would recommend Brooks to anybody to buy a car from. Very personable and very knowledgeable of this product even came to my house and showed me how to use the system in the car so we wouldnt have any distractions! Jeremiah was great too helping with all the finances as well! Thank you down town Hyundai!

Ta
Review №53

I was referred by a friend to come here and I could not be happier with the entire experience from A-Z. Mr. Steve Richey was very knowledgeable, professional and just all around he provided a pleasant buying experience. I left with no regrets and will come back again for future purchases.

M.
Review №54

Best experience we’ve ever had purchasing a new car. Tim, Steve, and Yudi went above and beyond in helping us get the vehicle we wanted. I would highly recommend doing business with them. Everyone was so kind and caring.

Je
Review №55

Thankyou for your hospitality and making Veterans Day 2019 Unforgettable!

ki
Review №56

This is our second time purchasing at MotorCars of Nashville. This is the best place in Nashville to buy a car. The prices cannot be beat but the customer is truly what sets this place on another level. They have our business for life!

Is
Review №57

The Service here is awesome! Ota our salesman was Great! He took care of all everything. I was in and out of there less than an hour. Great experience!

Sa
Review №58

Great service, they have the best Automotive Detailing shop in Nashville.

Al
Review №59

I had the pleasure of working with their incredible team to purchase a new Crosstrek. Everything about the process was convenient. Hands down, the best Subaru dealership in the area!

Mi
Review №60

Very enjoyable experience look forward to returnin

Tr
Review №61

Had a tire puncture while on vacation. They fixed it fast and handled everything professionally. Price is what it is but the service was great.

Sa
Review №62

I made an appointment to buy a car, but from the moment I walked in it was a negative experience. Im a single woman, and I felt that they looked down on me, treating me as someone who didnt understand what was going on, and not treated with respect over all. I ultimately decided not to proceed, which only resulted in them chasing me out the door and making me really uncomfortable.

Kr
Review №63

I was looking for a very specific car and found it at MotorCars by searching online. The first contact with Kevin Scales left me feeling confident he would take good care of me. He gave me time to crunch my numbers and not having that pressure was such a relief. I bought the car long distance and Kevin made sure it got to me in great condition.

Am
Review №64

Trey ruple and ashley dufour gave me excellent service today!! Came in with a flat tire and with no hesitation they took care of me made me feel welcome and serviced my car. Thanks satisfied customer

Ph
Review №65

Ruined one of the wheels when I bought the car and refused to fix it. I really like the response to some of their negative reviews. Shows how professional they are.

sc
Review №66

Good service, went to test drive a car and walked out with it same day. Employees even stayed after close of business to facilitate the purchase of the car. Ended up using their website to view potential cars and it was to standard. Would recommend to a friend.

Sh
Review №67

Reasonable pricing! We are overjoyed with the quality of the used vehicle we purchased from them. Our salesman Tim was great! Friendly, professional, knowledgeable - would definitely recommend him and Motorcars of nashville to anyone.

Ka
Review №68

The staff was great as we (my 15 month old and I) waited for our car to be serivced. The sales people were very friendly and helpful.

Ca
Review №69

Absolutely had the best experience with Otabek and Tim. Went to their Mt Juliet location and brought it to Nashville for me to look at. I had my financing already in place and they worked seamlessly to get me what i was looking for.

Je
Review №70

Great place! I had been looking for a camaro for a couple weeks and saw the perfect one. I didnt realize you could get a car in 2 hours this easy. I would definitely recommend Otabek to take care of you. He was very helpful and really made this very easily.

Al
Review №71

The salesman Kevin was very pleasant and helpful. We bought the car with the only request being we needed an owners manual. Kevin assured us they could get one the manager took my hand looked me in the eye and said he would have one the next day. They both said they would call to tell me when to pick it up. I called two days later received the usual blowoff and was told to wait till next week. Two weeks have gone by same song and dance. I would not be ill if they just said we cant get an owners manual but they promised. I hold handshake deals very seriously it is the measure of your integrity no matter how small the issue. I will not recommend this business nor will I purchase anything from them in the future.

La
Review №72

Super nice and polite, helped me with a windshield wiper from a used car I bought from them with no problem! Great service would recommend to everyone!

Am
Review №73

I had an excellent experience buying a Mercedes Benz GLK at Motor Cars of Nashville. Ota and Tim were very helpful in making this a smooth transaction. They were honest, kind, and took time searching to get me the best price. They possess all the qualities you would want in a salesperson when buying a vehicle. Thank you for your great service!! I will continue to spread the word of what a great place this is to buy a car!

Gr
Review №74

Decent selection. No pressure, no hype, knowledgeable sales staff. Exactly what you expect at Subaru.

40
Review №75

Great place friendly staff.

Va
Review №76

My air conditioner quit blowing air thru the vents. Had no clue what was wrong. Sent email to service manager asking if my extended warranty would cover repair. He said bring it down and let tech look see what problem is. I said I had appointment on 16 Sept. It was quickest I could get in. He said bring it in now, I said see you in a few. He introduced me to Trey, who wrote up paperwork exactly as I said for tech. My car was immediately taken back, this was 8:30 AM Friday, Sept. 6. Trey called Lyft for me and I was taken to work. Trey kept me posted on the status of my car thru texts. Trey texted me at 3:30 my car was ready and I was picked up. My 2016 Hyundai Tucson was fixed and covered under warranty. My mileage was 35,000. Downtown Nashville Motors Service Department treated me with kindness and professionalism. They restored my faith in their service, and I will most definitely be going back for all my service needs. Thanks again Trey, you rock in my book! :)

Th
Review №77

Great place to see a well organized and knowledgeable staff, with amazing technicians go to work on your car to give outstanding customer service.

Tr
Review №78

Excellent!! Michael helped us purchase a used car and he went above and beyond!!

Al
Review №79

Ive been going to this dealership since I bought my 2016 Legacy, and have had an average of a 3-star experience. Many service consultants apparently dont know the very basics of how any car works, let alone the Subarus over which they preside. My most recent visit however, working with **Gregory Lind**, I can say I had my first five-star service experience. He was very knowledgeable in general, but went out of his way to research my workorder history, and correct the systemic incorrect management of my vehicle over 45,000 miles. For example, the synthetic oil I was recommended for my vehicle by another service consultant has been wrong for about 7 oil changes. I look forward to the changes this new management team will bring.

ef
Review №80

We have always taken our Subaru Outback to this location for serious repairs, but recently a service consultant by the name of Gregory Lind went above and beyond the call of duty to check our car while in the line and fix something that was trivial and simple and didn’t force us to leave our car or pay anything because he fixed it on the spot. Thanks, Gregory.

Li
Review №81

I recommend going to see Tim at MotorCars of Nashville. I got a great deal on a nice vehicle. Thanks, Tim!

ai
Review №82

Terrible experience and terrible car. I would never buy a car from there again or recommend anyone to go purchase. The car was not ready even after having a day to pick it up, was not washed or gas put in the vehicle. The day after we bought the car the check engine light came on and the only thing they were willing to do was check the codes. The worse part was I even paid cash and they will not honor their own return policy. Go to the Toyota dealership across the street!!!

Re
Review №83

I highly recommend this place! Otabek and Stephen provided the best service and made the car buying process seemless, they had me in and out in no time. They even stayed over after hours to make sure my deal was perfect based on my budget.If you’re looking for a good car with low miles definitely check out Motor Cars Of Nashville Downtown!

Ad
Review №84

I got the car I wanted is probably the only positive thing I can say about place. Originally over the phone I was told my vehicle was an automatic, when I drive 2 hours to nashville I come to find its actually a manual. Also when we got to MCON they said they couldnt show me the vehicle yet because for some reason it wouldnt start. An immediate red flag. They said they had some how managed to set the alarm system off when in reality there is a button you have to press on. the. key. fob. to release the security system. Instead of doing that, they had to call a mechanic which took a good two hours, and he tells them exactly whats wrong. They then tell me how its got brand new oil in it and theres no problems with it, which was also not true. I was buying it as is so I was expecting issues, but just TELL me theres issues, dont lie. Come to find out, it doesnt have brand new oil, and theres a possible gas line leakage. Wouldnt recommend.

Ne
Review №85

Very pleased with my experience and my purchase.i’ve had the car for a little over a month now and I love it now more than when I bought it. Akbar was a very helpful salesperson and helped me get into a car when I wasn’t sure I would be able to.

Sc
Review №86

Worked with Ackbar, Jerry, and Steve. All were excellent and professional. Ackbar got me in, Jerry got there super early, and Steve matched the best price in town and then gave me $750 more than Global. Would definitely recommend because their customer service is exceptional. These guys have the inventory.

Sc
Review №87

Worked with Ackbar, Jerry, and Steve. All were excellent and professional. Ackbar got me in, Jerry got there super early, and Steve matched the best price in town and then gave me $750 more than Global. Would definitely recommend because their customer service is exceptional. These guys have the inventory.

Ti
Review №88

Great experience! Stop by and see Nick

Je
Review №89

Fantastic experience in buying our Mercedes Benz from Ota and Tim. They were honest and true to their word. We will definately deal with them again when we need another car. All around A+ customer service and relations. Thank you all very much for an effortless transaction.

Mi
Review №90

The sales person and staff were very friendly and helpful. I didnt end up buying there, but I will surely consider them in the future. They are a quality auto dealer.

Er
Review №91

No hassle, I came in for a car I found online and the transaction went smoothly and with no hiccups. Some may prefer to haggle price a bit and I am unsure how willing they are to budge. Did not feel rushed into a decision at all.

th
Review №92

I would never buy a car from this place again. first i seen a car on there website for 13k. i get to the place, test drove the car. the car was great. they already was in the works of getting a deal done. when all said and done that 13k went up to 20k. how, i have no clue, i just know they rip people off

De
Review №93

Friendly and courteous staff. Went out of their way to provide the best financing options.

Br
Review №94

Great dealership! Ill buy there from now on! Awesome sales and service departments.

ro
Review №95

If your a person that value or use these reviews as an reference point on whether or not to support business heres one for you and Ill make this short and truthful for you. Purchase your next vehicle from Motorcars of Nashville Steve and Otabek will treat with respect and dignity and youll have lots of choices for a quality vehicle they both have mastered the art of Serving the customer they absolutely made a stressful situation a pleasant experience. Five stars isnt enough!!!!!Mr.and Mrs.Scott

An
Review №96

Awesome service, friendly staff. Would definitely buy a car again from them

Br
Review №97

Horrible customer service

C
Review №98

As I type this, we are closing a deal on a very clean 2017 370Z. From the moment my husband and I visited Motorcars of Nashville (downtown Nashville) we were treated with kindness and respect. In fact, I tested the car the day before my husband did. There was none of honey this or sweetie that from the salesman Otabek or the sales manager Bahtiyor (Tim). The price for the car was very fair from the get go (we do our homework so we knew what a fair price was) so there was none of the usual haggling that many dealers make you endure. If you are looking for an outstanding used car, RUN, dont walk to this wonderful dealership. They are conveniently located off the Broadway exit in the heart of downtown Nashville.

An
Review №99

First time buying a car in Nashville and Tim the manager and Otabek gave me the best deal in town. I would recommend MotorCars 100%

Th
Review №100

I could not be happier with the service I get at MCN. The owner and entire staff have never been anything but amazing. I have looked at several cars and have yet to actually pull the trigger yet. However, they always have time to talk to me and try and help any way they can.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1408 Broadway, Nashville, TN 37203, United States
  • Site:http://motorcarsofnashville.com/
  • Phone:+1 615-540-0007
Categories
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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