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NAPA Auto Parts - Auto Parts Pro
23583 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
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NAPA Auto Parts - Auto Parts Pro
Comments
Mi
Review №1

Great customer service. They had the right part at a good priceThank You.

Le
Review №2

Great place they got my pets in no time. I always buy my parts at Napa.

Ju
Review №3

REALY BAD CUSTOMER SERVICE, 7 PEOPLE 1 PERSON BEFORE ME AND WAIT 20 MINS. FOR NOTHING!!

Br
Review №4

I came in Sunday Dec 6 around 10:30 am. Service was fine, but the the associates at the front were not properly wearing masks. One had it not covering nose and other was not wearing one at all. Good to know that this establishment does not care about customers safety and well being. Will definitely not be coming back here.

Au
Review №5

Had visited this location in the past a few times, nothing to jump about..however my last visit over the weekend I was given great customer service ..Julio.. you are the man!

Pi
Review №6

Good service, good parts.

Da
Review №7

Friendly and very helpful!

Wi
Review №8

For the most part I prefer Napa to the discount auto parts stores. The parts are usually better quality and the stock is wider ranging. Ive been able to buy parts for cars back to 1966. The staff is usually more knowledgeable also.

Ju
Review №9

Excellent service! As a truck driver we need things on the go, the staff was curteous and highly attentive. I was back on the road in no time.

Be
Review №10

Great parts and very knowledgeable people thanks for the hard work guys! Definitely coming back for parts!

Jo
Review №11

Take to long to attend, and rarely have in stock what I need, they dont even care theyre Carlyle line of tools.

Sa
Review №12

They don’t have it they find it like with me I use NGK parts for all my automobiles

Gi
Review №13

Went in last night to order a part which they promised me would arrive this morning. Why the delay? Disorganization on their part. So now, I wait for a part, with my car stuck until I can get it in. This was much first experience with NAPA. It will also be my last. I refuse to work with people who have no integrity and are unwilling to keep their promises.

Li
Review №14

Had never been to a Napa store..pretty much the same. The two gentlemen we kind and nice and did treat me like I was doing..I do BTW...Will go back again.

Si
Review №15

They were very knowledgeable, helpful and excellent customer service, I definitely come back and give a good reviews because they deserve it!!!

Ja
Review №16

Always have what I need.

Ol
Review №17

Altornator: got a lifetime warranty on my alternator at Napa. Napa Moreno Vally will not stand by Napas lifetime commitment. They will bs you with a lie about how this store is independently owned therefore they wont stand behind the Napa lifetime warranty you have to go back to the store you bought it from ( bought it in Corning California). Dont wast your money at Napa. I just went to ORileys where they will and do Stand behind their lifetime warranty and purchased my new alternator that I can exchange it anywhere in the US. This is why Napa in Moreno Valley California canot even afford to turn on the lights inside their dark and uninhabited/ customer free store. What a complete joke this store is.

Ra
Review №18

Ordered some 3m sanding discs on their website. They do not give you the option to pay for your order online so you have to wait for an email telling you that your products have arrived at the location you selected and then you have to go and pick them up from that store. I never get a confirmation email and the following day I call Napa and they tell me that they have nothing that I ordered in stock in the store. Furthermore the items I ordered are warehoused in three different States, none of which are my home state here in California. The manager at Napa then tells me that I have to drive down to their storefront and pay for the items first before they will even place the order for me. I asked why the website stated that I would be paying for my order when I picked it up and now things are switching up and Im required to drive all the way down to the store first to submit payment. He just responded with thats how it works. I asked if I could submit payment over the phone and they said that was not an option. So whats the use of having a website that allows customers to order products when you have to drive down to the store the place the order afterwards? Thats retarded if you ask me. I will take my business to AutoZone I guess, or OReillys, or every other business out there who actually has a real online presence. I wont waste my time doing business with Napa ever again.

Sa
Review №19

Great place to get part for your cars

Ea
Review №20

James has horrible customer service skills... But thanks to Salvador we were able to get what we needed.

Ni
Review №21

Was able to return an unused part with no problem. Thanks.

Sh
Review №22

The guys here in Moreno Valley are very nice and got my parts quickly and with a smile !Thanks guys

Ad
Review №23

These people were very helpful. Thanks

Ro
Review №24

Well stocked.

Vi
Review №25

Worse than the Auto Zone kids. Grown men that dont know car parts

Ma
Review №26

Great customer service

Si
Review №27

Cheap and great guarantees

Li
Review №28

Knowledgeable

ja
Review №29

Price hi

Tr
Review №30

Great experience

Jo
Review №31

Best prices

Al
Review №32

Wack.!!

Information
10 Photos
32 Comments
4 Rating
  • Address:23583 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
  • Site:https://napaonline.com/en/ca/moreno-valley/store/37266?cid=pl_yext_jobber_AutoPartsPro_37266
  • Phone:+1 951-656-2106
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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