DO NOT BUY ANYTHING AT ALL FROM THIS STORE!!! - I had a major problem with my phone and had att corporate on the line and they actually hung up on both of us - they also said the cell towers were down and ATT corporate said it wasnt true - they also dont honor warranties - they will tell you to go to grand junction - worst phone experience ever - total waste - corporate is sending me a new phone - I WOULD NOT EVEN BUY A CELL PHONE CHARGER FROM THESE PEOPLE

We first called the AT&T store to get advice on a connection problem. Karlie answers and was very helpful and professional. She treated me as if I was the most important call of the day. After we tried everything over the phone, she offered to let us drop our equipment off at the store and she resolved our connection problem while we shopped. She’s a stellar example of the amazing service at AT&T.

The rep that helped us, David Fishering, was fantastic- he provided excellent service for our switch from Verizon

Karlie went above and beyond making the process of setting up my new phone seamless and most importantly painless. A genuine positive attitude while assisting me & other ATT customers while I waited to be helped.Thank you again Karlie! Great job

Karlie was SO AWESOME! Thanks to her, we were able to make clear, concise decisions! Her helpfulness was extraordinary!

These guys are wonderful and extremely helpful and kind. I have worked with a few members of the staff and their customer service is consistently amazing. They are very knowledgably and patient. I would highly recommend this store for any of your ATT needs. Bravo to the staff!

Att cell phone service is no “service” at all. The local employees aren’t a problem, it’s the service and the lousy company they have to work for that is the problem. The entire cell phone industry is broken like USA health care is no health care at all. USA cell service is no “service” no “communication” at all.

Absolutely amazing staff. always friendly and helpful, unless youre rude. these people are not punching bags and will not put up with a-holes. Honest and knowledgeable about service and tech

Spent 3 hours and 47 minutes on the phone with an ATT representative trying to get my new IPad 2020 activated and functional, to no avail. Came to this store at 8:30 am when it opened, and by 8:45 my IPad was fully functional. Go here FIRST, before you call ATT for support. The young lady, Karlie, who runs the store is professional, friendly, and fully competent. Wonderful experience. They even had my USB-C to PC patch cables and USB-C earbuds that I wanted. This is now my go-to store for my Apple supplies and products.

Great friendly service and above all Brandon quickly solved my problem!

Was a great experience. Karlie was amazing.

Chris did amazing helped with all our questions.Recommend this store

Wonderful customer service, it was an amazing experience visiting this store!

Karlie was extremely helpful and knowledgeable. We had a great experience updating my phone.

It took extra time because of information I couldnt remember and he stuck it out and took great care of me!!!

Great people and amazing service!

Friendly helpful staff!

Sales staff needs trained, management is no help with them or at&t customers

Why is this the only at&t store anywhere that isn’t open on sundays?!

Horrible. Lied to. Hung up on. Worst place. Dont ever go here unless you want to be lied to do they can sell you something. And Cheryl who told me she was the manager was the rude as can be. Told me she was not responsible for her employee who told the lies. Stay far far away from these people unless you want to be swindled.Just like the other lady said in her review.Lady told me we are done here by and hung up on me !!!!

Poor service. Lady working couldnt get my contacts to transfer from old phone. After 30min she gave up and had me leave so they could close. I had to do the transfer on my own. It took literally 2 min.

Very helpful although can be confusing when they explain things. They dont always know how to say it in a way the average person can understand.

Long long wait.. Sadly its usually only 1 employee to assist customers.

Super helpful staff. Worked on my wifes phone for at least an hour until everything was working perfectly.

Cell service has gone down. And the $5.00 convenience fee to pay with cash is a little much.

Later! Just getting started. Good first impression 😁

Very friendly and knowledgeable staff

A long wait

We were going through an upgrade phone process for our office cell phones. The Gunnison AT&T store was super helpful and got us into a new phone out the door for $99 prepaid situation. Our office is next to their store and they know us personally. One of our team members was able to get this done no problem. No changes were made to the account therefore it was an easy switch to a new phone:)The Montrose store was a totally different experience. My team member went in to do the exact same thing for our Montrose office cell phone (same ATT account) and they wouldnt allow it. My team member got me on the phone with them. First they told me Id have to go in person with my license. Than said call and make your team member an authorized user on account. I explained our experience in Gunnison and they stated that the Gunnison store would surely be hearing about it etc and they did things incorrectly. I beg to differ. The Gunnison store personally knew us. Montrose store-This is not how you treat people in a small town.We eventually got a new phone via me having to jump through some hoops to add our team member to our personal account. Not ideal

Horrible customer service. This store is not a company owned store therefore they have their own policies and hours to go by. I was on the phone with customer service for over an hour and was referred to this store for help. They were very rude and didnt make me feel welcome at all. I believe her exact words were youre done here, bye as she turned around and walked away. Will also be filing complaint with ATT.

Nice place

Great bunch of guys.

Good people to help with phone problems.

Help was good

Busy