Needed to take my car in for service at Metro Acura. The service department was fantastic. Nick took care of me and my car and I was absolutely thrilled with whole experience.
We love this place! We received great service and personal attention. My car was quickly and professionally serviced without any problems.
Its not Metro Hyundai its Metro Nissan Metro Nissan in Montclair Carlos the service manager or the service Personnel is a wonderful person hes great is fantastic along with the rest of the set staff I give him a 10 plus keep the good work up Carlos and the people of metro metro Nissan excellent job very well I highly recommended they treat people with a lot of respect and thats Metro Nissan
Service department is excellent.
I brought my car in for the transmission warranty. They had to replace the transmission under the warranty. They said they had one In stock and would have it ready the next day and gave me a rental to drive. The work actually took three days because it kept bringing in error messages and they had to order additional parts, but they did a good job.I went on a road trip for a few days and noticed that my mileage was even better than when I had purchased my car in 2014! I was very 😊 happy.
Scheduled apt for service maintenance, but didnt matter. Im waiting in line with 20 other cars🥺 Why make an apt?🤷♀️🤦♀️Maintenance service IS good, so...
Michelle the Service Adviser took care of my wife. She is a good Adviser. We will be back.
Well maintained and ample seating area with enough spacing.No coffee or water due to COVID...but there is a vending machine. So why not have a token to guest when they check in.
People there are super nice.
Not happy with service i received recently. Traded my lease car 2019 for a 2020. Car had scratches on it i could not see until it was in the sun. Battery died two days after i got the car. Honda assistance line was no help and gave me the run around. Tech at Metro talked to me as if i was stupid when it was their assistance line that cinnected me to them for help.They made me pay for a uber to get my car. If i could i would get my old car back and keep it pushing
I always have a good experience at Metro Honda. Im taking my vehicle there have you since the day I purchased it new. All the maintenance that has been done on that vehicle has been done by Metro Honda. And I am more than satisfied with the work that they do and the attendance and all the people that work there theyre very kind very attentive and I thank them very much.
We spent 35000 cant even get a bottled water. Or even a cup of water! No cups available.
I really love this dealership Theyre The #1 in service, very courteous, keep they promise, and prices are reasonable. Thanks to all of you very Pro people God bless. Respectfully Sal Arrivillaga Realtor
I take my Honda when it needs servicing, associates are awsom, very professional 👍👍
Bought windshield wipers and install free if charge
Best Honda dealership Ive ever seen before, great sales staff
Terrible service department. It took 3 1/2 hours for an oil change and tire rotation. And this is with an appointment. Later realized they didnt rotate the tires. Called and made an appointment and they told me they would rush it thru. This time it took over an hour to rotate tires. A 10 minute job with hand tools. My wife last time here with our 2 year old kid took over 4 hours for an oil change and tire rotation. We both drive Nissans but this will be the last time.
Have used the quick lube several times, not waiting the service drive lines
Very helpful Honda guys. I went to look at cars with a broken leg so I made it clear I wasnt going to buy today because I couldnt test drive yet. Those guys were enthusiastically bringing me car after car to check out as if I was going to buy every one they brought me. When Im ready I will buy my car from Andres and Joel.
Friendly staff and fast service
We had to get full synthetic oil and oil filter for my sons Nissan Sentra
Staff is very friendly and professional
They have awesome customer service. The guys are so hard working there. Thank you for all your help and support!
I love Honda I have 2002 Accord with 297 thousand miles and its still going👍
Long wsiting if no appointment
Always great customer service
Great service great staff love them
Speedy car service, thats all I have to say. I get to see first hand on how they perform oil changes and they are very professional.
Great drive thru car wash
Metro Honda is the place I bought my Honda Accord Sport back in 2015 and when Im ready to purchase another they will have my business once again they have great service great service technicians and always give you a free car wash once theyre finish with your automobile!
3 stars.
Im very happy with the service here! I was assisted fast though it takes a long time to do the paperwork William offered me and my crankier by the minute child pizza after we had been there for 4 hours with nothing . My car is amazing! I couldnt be happier!
These people are terrible. They ran my dads credit many times, lowering his credit, that he worked hard on building up. After saying no to their offer, they spammed called us for a week after. I would give them a zero rating if that were an option.
The service department was good, but their customer service at the service department lacked customer service. They dont say hello when you come in, and they dont consider a line. But overall they were friendly.
Go see Pancho. No high pressure sales and hes SMART! Knows his stuff.
Fast service, coffee bar and big screen TV with plenty of seating.
Nice people. Arturo was our salesman and was very helpful and knowledgeable.
The people that work here are so friendly and the waiting lobby,well it is so nice and high tech I could spend all day there which wouldnt happen.
Service is great. But cost an arm and a leg. But car fixed. ☺
Really appreciated that they were able to check my alternator and put in a new battery in 40 minutes! Come in after 11am for faster service.
Went to go check out some new Hondas seems like a very knowledgeable staff clean restrooms E-Z Parking
Fast, honest and quality work.
Excellent service
Patrick Henry is the best!!! The best Customer Service you could ask for and he made sure my baby (my car) and I was Good! Thanks Patrick!
Nissans sales men treated us like family, Mr. Piña was so professional, he was very attentive and listened to all our needs in the vehicle of our choice. Thank you.🙂
Ok
Not even smile stuck up
Staff was helpful
Good place for cheap oil changes
Took my car in for service. Got done on time, got my car washed. Great service.
Great service, surprisingly reasonable pricing for oil changes on my 07 Accord. Highly recommend!
Metro Infinity of Monclair. Hey theyre the best🤩. Theyve taken good care of 2008 Ex since day one. The place is always clean, the staff is always friendly, free water, free danishes & coffee.. they even have a popcorn machine. The receptionists are very sweet as well. Card Blanc!! Ive had the best service reps, Keith & Olivia..Keith moved away, but Olivia stepped right up to give me love on my car. I plan on making another purchase there in the future. 🌟🌟🌟🌟🌟👍
Service is excellent but sales is tough
Service dept is great & helpful
I was at parts department and I was warmly welcomed by this gentleman, Art, whose expertise in my quandary to which part I needed helped me fixed my MDX. I called several places, even close to where I reside in Glendale and they were not very accommodating. The gentleman too in the parking lot even walked me to where I was going inspite of his disability. This place is awesome!!
Sergio, my technician supervisor has been overseeing the care Nd service of car for years. I am very pleased with the service Ive always received from Metro in Montclair.
Great service. They are very knowledgeable and gave some great advice. Patrick the service consultant always has a smile and has very good knowledge of honda cars. My fit has always gotten love at metro. Only thing sometimes the wait is killer. Ive waited 3 hours sometimes just for an oil change. I get that it us busy but come on 3 hours? Thats my only complain besides that its awesome. I recommend
Albert Mendoza, a very respectful and patient salesman at Metro Honda, answered all my questions. Im buying my new car there.
Gr8 dealership to by ur next Honda, prices can be negotiable pay them a visit on ur next Honda
Very nice sales associates
Good prices to service your Acura, but they stole my $6 Air freshner. Sure its just $6 but makes me think twice about going back. It could have been something more expensive like Sunglasses etc that you leave in the car.
Went in for an oil change and tire rotation and another issue with my car and was attended to quickly and efficiently.
Good service but dont go on Mondays and weekends or you will be waiting for long periods
Wont be going back for a while. The service writer was not that good. It took him forever to take care of me.
We are new Honda owners, but staff was great and the first check up was free!
Excellent service at the parts Department
Always treat like family. Great place to buy your car or cars.
Best Honda dealer in the inland Empire. Great service.
If your looking to buy New or Used Honda or an Acura New or Used this is the Best place for car
Great service thanks Vance Wilcox
Amazing service and lots to choose from
Love the Car Wash. Does better than most drive throughs and free vacuuming.
The car salesman was really rood & disrespectful.Talking bad of his competitors. 😠😥👎👎
Needed service. Acura Metro has been my only place that I get my car serviced. My Acura RL 2005 is still working perfectly for twelve years. The new show room and service center is wonderful.
Good customer service maintenance department.
I took my car for maintenance. Oscar hook me up. Good customer service!!!
Lovely place
Sergio at Nissan metro is the best!!!
Clean open space didnt seem crowded in or pressured. Nice personal good professional fast experience
Got my brand new 2018 honda civic lx for such a great deal.
Great customer service and everyone is friendly!
Good place to service your Honda!
Great service..
Fast and reliable service. We have been taking our cars here since 2009.
Great dealership, the service department is the best
Good place to buy a car.
Itd a cool place.
Great service and Price
Oil changed and tires rotated..
Looking for a Honda go to Metro
I hate this place because no space for customer parking. Always!! Last 8 yesrs....
Came here to get my RDX serviced
Very nice dealer good!
Not so helpful honda.
GREAT CUSTOMER SERVICE
Nice and good service
Love Love my Fit !
Great carwash for the price.
Great service