I recently purchased a supposedly certified pre-owned vehicle from one of the two big rental agencies, but within a month of easy driving - 638 miles - the check engine light came on. Since the transaction with that particular agency (not Hertz) had left me far less than satisfied, I decided to give Metro Nissan a try. Im glad I did! Everything about the Metro experience was easy and stress-free. I was able to book a same-day appointment online, and before I had even shut off the engine, the service adviser, Sergio Gonzalez came out and found me. It turns out that they needed to replace the throttle chamber assembly (something that could have been fairly expensive). Sergio, did some checking though and was able to have the work covered under warranty and I was back on the road in no time at all. Needless to say, I will be conducting all of my future business with Metro. Sergio was friendly and professional in every way, and the rest of the staff were awesome as well. Thank you Sergio, and thank you Metro Nissan. You have a customer for life.

Montclair Nissan is awesome. The people there are so nice. And they know everything about your car! I recently moved but still drive all the way there because I trust them. Thanks Montclair Nissan!

I took my 2014 Nissan Quest there for diagnostics as my engine was acting funny and check engine light came on. Spoke to John Williams, he was very professional and courteous, he took care of me and my car. Within two hours of dropping my car, John called me and give me details of the issue. Upon my approval of charges they fixed my car within one day. Very happy, yes will go again.

The service I received today was amazing! As soon as I walked in I was greeted by a man named Julio and he was very welcoming and overall gave me the best help I’ve ever received at a dealer. It’s people like this that really make the whole car shopping experience easier and more comforting. He directed me to Angel in the service department who answered every single one of my questions about my car. He assured me he will make sure my car is well taken care of. Overall I had a perfect experience at metro nissan and will definitely recommend to my friends and family. THANK YOU!!!

Called Montclair Nissan on a Wednesday regarding a recall on my 2011 Altima. I was given several appointment options. I took the earilest available which was the next morning at 7:45a. was there at 7:40. The technician was very very courteous and cheerful. He assured me my car would be ready in less than 2 hours. true to his word I was driving out about 1-1/2 hours later. Im very please with the service I received.

Always get great service here. Sergio the service advisor, and Naveen the ageneral Manager are always great. Straightforward with great customer service.

Disappointed, There was an $8,000 difference between the Advertised Price and the actual price once I got there, it was over 30% more, on an used Nissan Kicks, not even a premium vehicle. I understand the current auto market conditions but the lack of clarity is unacceptable.

Best dealer in town I bought my car .. Oscar Herrera give me the best dealI recommend you to see Oscar

Ive been taking my Nissan Murano for service at Metro Nissan of Montclair for a couple of years and have been extremely satisfied with their service department every time.The service manager, Javier and his team member, Sergio have always been courteous and professional.I will continue to be a loyal customer because of them.

Steve is a very nice and helpful technician. Im happy with my service there. Best place to get an oil change. The 3 oil change package is an excellent deal.

I have my oil changed every 5,000 miles. A good price when you buy the 3 oil change coupon. Polite and friendly service staff. The customer waiting area is clean and comfortable.

My service experience was perfect per usual. John helped me this time and was extremely kind, had wonderful customer service and was very personable. I appreciate how fast my vehicle was serviced. It’s like I blinked my eyes and it was done. Sergio, who usually helps me, also spoke to me and complimented me on my outfit when made me feel so special how kind they are always towards me. Definitely will continue to bring my vehicle here for servicing and will recommend others to do the same.

This is my first time at this location for service. All the workers I saw were kind, courteous, and professional and I appreciated how quick and efficient they were in getting me and my car in and out. Though there was a line when I got there in the morning I didn’t have to wait long and I was seen immediately. While I was waiting, I was reassured they would send someone to help me which I appreciated it a lot as I know there were others ahead of me. Overall, my experience here at Nissan was great and I look forward to coming here for more services in the future. :)

Purchased my 2014 Nissan Altima from Metro Nissan in Montclair and maintained my car but its having the seven year issues. But service/repair shop, John Williams, mechanics, and young ladies in payment area are courteous and good people/employees. I have purchased four vehicles from this reputable dealership.

No no and no. They weren’t honest and ran my credit to 10+ banks without actually telling me (and I was the co-signer!. I understand car salesmen need their commissions, but it’s also important to be honest with people. Beware.

From my experience selling my car, I can say they are honest about their price offers... Even if you dont sell it, they give you good advices.

Very quick and easy service. Everyone I spoke to was nice and able to help me quickly. Oil change and tire rotation was quick and I didn’t wait a long time.

Service department is excellent but the sales people are Crooks I highly recommend not buying a car at this dealer

I have been getting my car serviced at this location since 2014. Sergio has provided the best service here...

The service team here is always spectacular. They are very helpful and friendly every visit. The deals are amazing as well. I would recommend Metro Nissan of Montclair to anybody. Thanks for your help today Carlos!

I like the fact they inspect your vehicle gives you and idea of what you need to keep an eye on what needs repairs, keeping you alert so you wont let it go through major damage. Really satisfied good service.

I first got my Nissan at Carson and got great service there first and the several times after for service. Same goes for Montclair, always great service so far, very professional service and easygoing. Maybe just a minor suggestion to have a larger waiting room area either in the show room or the store for more space but otherwise no complaints. Angel Hinojos helped me today and i believe he helped me last time as well and so far great service as well. Keep it up.

Each time I bring my car in for service they treat me very well. Always make repairs promptly and everyone is very friendly. A pleasant experience!

I was just there with my nephew who is trying to buy his first car and the managers really pulled for my nephew and he was just approved!! z I highly recommend you come to this dealership and try to get a car even if youre uncertain about whether or not you would be approved theres a great chance that you will be approved we worked with Diego and his manager Ramon I believe great team over there and thank you Montclair Nissan!!!

The salesman Antonio Cano is not trustworthy at all. He ran my credit and did not give me a copy of my credit score, (it is my right to receive one), even after asking him several times. I called him the first time asking for the copy, he said he would send it in a couple minutes, I never received it. I called a second time, he said he would send it in 10 minutes, I never got it. If he cannot follow through with something as simple, I would not trust him ever with a car purchase transaction. I will not be returning to complete the vehicle purchase for this mere reason.

Fast and friendly service. I dont go anywhere else to service my Nissan.

I recently went for a routine oil change for my Rouge Steve was great explained everything to me answered all of my questions and best of all quick service I highly recommend them.

Sergio my service advisor is exceptional! He takes care of my car, definitely very happy with service, A+

The service department is courteous and professional. Ive never had a negative experience there in 10 years.

I love the way Nissan provided there service. We love how Mr. Raj help us get our lease. We would tell everyone to go to Mr. Raj for any car assistance. He is amazing with client service. We love the Nissan from Montclair.

Sergio is the best he is very supportive the guy that site me in name is Steve was great the lady that checked me out she was great as well I had a very good experience I always had since I’ve been working with Sergio!!!!!!

I have been taking my vehicles for service for the past 6 yrs and never had issues but had a bad experience about 3 months ago but I decided to give them another chance and today I had an appointment was advised it would be about 2 hrs to do the service which is understandable seeing how busy they were so I had no problem waiting., but at 2.5 hrs I’m asking how much longer, first they couldn’t locate my vehicle in the computer log so I had to show them where it had been sitting then they tell me that nothing had been done to my vehicle because the service guy never put in the ticket. Definitely will not be going here ever again.. if I could give them 0 stars I would..

My experience with Metro Nissan of Montclair has always been amazing. Everyone is so helpful and the technicians are very knowledgeable. They ask lots of questions so they know how to best advise you and I never get the feeling I am just being sold or upgraded something. I bought my car from this dealership and have taken my car to them every time for maintenance. I know I can trust Metro Nissan to look out for me which is why I bring my car in if there is even a question that something is off with my car.

Quick efficient and painless. Took my car in for a oil change technicians examined and did a full inspection of the car and found that I needed some services done and my brakes where bad. I had them complete the work and now my family is safer for it. Thanks you

Patrick assisted me with my oil change and took me in without an appointment….. he was very knowledgeable friendly and fast I’ll for sure be back thanks again guys

Wouldn’t return to this location because of the poor quality of service.

Patrick was awesome and extremely helpful as well as very knowledgeable!

Carlos our service rep is great as is the technician that worked on my Nissan Rogue

BAD BUSINESS: My experience with this dealership was disappointing. They were dishonest and although they even offered a gift card for test drive, I didnt receive as they mentioned. I also received a phone call and shared my experience and again offered a gift card,yet again they didnt send. The sales rep. tried to include an alarm that hiked up the price offered. When I declined and shared I wasnt interested he seemed rude. I also saw they ran my credit to over 10 banks even though I didnt ask them to which was not right considering I told them I wasnt considering purchasing with the price and alarm. Yes it seems they do this and its not right.

This dealership has the best service center. The staff is friendly and professional. I highly recommend coming here!!

I’ve been taking My 2011 Nissan Versa to Metro Nissan of Montclair for over a year now. Everyone there is Super Friendly and Sergio from Service Department is extremely knowledgeable and very helpful! Metro Nissan has kept My Versa running strong and in tip top shape! Highly recommend them for service!

Five star for Outstanding sales team, outstanding service and customer service Raj from sales is very friendly and kind he is the reason I will go back and recommend them0 star so call sales manger and finance team I suggest get you loan approval before shop from them

For now I would say theres good service good place good staff theyre very fast in servicing your car and getting it done the right way in the proper way its a really good place to get your car service if you own a Nissan

I bought a car from here. But they took over 4 hours to sell it to me. Took so long I wanted to leave. Car is nice though.

If negative stars wete an option, id use it. Very dishonest dealer. Would advise everyone to take the business elsewhere.

People are very nice and helpfully. Excellent customer service

Metro nissan Montclair are not only far beyond helping the customers, not only show such immense generosity, but they have the at most respectful and dedicated employees. Sergio who has helped me since day 1 from getting my Vehicle in 2015 has shown what nissan at this location is what having a customer leaving with a smile is all about. Wishing we had 1,000 more Sergios but for all of the rest of the employees there, they too prestige I’m getting the job done. Job well done team!Thank you- John Torres

Excellent service at this dealership. Warranty repair and/or other repair. Sergio is my service representative. Jennifer on team service manager department ensures customer quality service at this dealership. Recommend any nissan owner have their vehicle serviced at this location.

I went to buy a car one Monday. The person who sold me the car was Oscar. My uncle took me with him and he was so kind and helpful. This is my first car and he helped me with everything and gave me great advice. I see why he is my uncles favorite person to go to when he goes there.

Zero pressure environment. Professional sales team. Skip the hassle and get to the point. Good Job Rudy!

Ive come here a few times and it is definitely worth it. I appreciate the service and will continue to come back with my Altima.

This place is so frustrating. I was so frustrated here. Im back today to get my vehicle checked out and Patrick is so generous and kind. I was so frustrated with my vehicle but then he helped me relax. He for sure has great customer experience! Its always a great pleasure to have great customer service when your frustrated.

They wanted 900.00 to fix the horn. I went somewhere else and they fixed it for 300.00. The part cost me 200.00 and labor 100.00. The mechanic said that the clockspring was missing a plastic cover that rotates the wires so they dont get tangled. The mechanic said that it is very hard to break a horn with no damage to the outside wheel. So Nissan technicians did not replace the the clockspring housing correctly. So in my opinion, they are responsible for the horn not working. WARNING TO OTHERS, if you have the same problem, then dont take it to nissan of Montclair, Steve the service writer, gave me the quote without even checking it.

I love this place, very professional and nice people here, for sure coming back, maybe for my next new car too 😍

Their all very helpful and knowledgeable! We just bought our new car. We only supposed to browse but ending we bought a new car!! ♥️♥️♥️

Great experience during the recent service to my daughters car. Vince my salesman 2 years ago was great while I waited, he offered me water and coffee.

I have been bringing my vehicle to Metro Nissan Montclair for the last 5 years and always receive amazing service. Today was no exception. Not only did my advisor John go above and beyond by meticulously going through my service history to ensure I was current on all recommended service timelines, but he, as well as all other advisors and employees I came into contact with were friendly, professional, and attentive. Both the service and customer service I receive at this location is 2nd to none and their dedication and consistency providing outstanding service is greatly appreciated!!

The best and honest dealership I’ve been to. I recently purchased a CPO 2019 Nissan Pathfinder. The precise and accuracy on how the fleet manager and finance manager explained every detail to us in regards to safety and to meet our budget limits. Also, Richard the sales consultant is very attentive and attention to detail to our concerns when looking for our best choice. Thank you Metro Nissan of Montclair, I’m looking forward to doing business with you in the near future and I highly recommend this dealership to my family and friends.

Service department is really slow. If you need weekly status of your vehicle which has been there for more than a month, you better call because they wont.

I took my Nissan, Rouge to Metro Nissan of Montclair, Patrick helped me. I had my oil changed and tires rotated. Once the car was serviced, the car was running great! A few hours later, my car was not running so great. I noticed it was leaking oil. Prior to this visit, I havent had any problems with my car. I took my car back during work hours and Angel helped me. Angel noticed drain plug washer was leaking and had it replaced and added more oil to my car. Im not happy with the way my car is running now and I dont like to give reviews. I would just like your service department to be aware of my experience with Metro Nissan of Montclair.

Horrible service they had my car from October until March . Pay for my car December drove it off and had to take it back 20 minutes later. Took my car in for a ECM and they charge me almost $8,000 and my car still had the same problem would not recommend to go there.

I went to Metro Nissan to get a motor mount. Todd Cheney in parts was very helpful in answering some questions I had. Great customer service.

Richard is the man to go. He made everything easy and had the car ready when I called over the phone. The dealership really stands out when it comes to customer satisfaction. They will try make sure all your demands are met and leave with the car at comfortable price point. I drove an hour just to go to this dealership and I do not regret my decision. 10/10 overall. Keep up the amazing work

Great and Friendly staff! Specially to Raj who helped us to get a good deal on our 2017 Armada...

Always satisfied with Nissan of Montclair service and working with Sergio Gonzalez!

For the first time i see a finance manager kicking the customer out because he wants to go home because he is working since 9 am by giving unreasonable figures so you will leave for sure. Was a very bad experience dont advise this place to purchase.07/09/2021

Great service! Carlos G definitely took great care of my car and was really personable. Thank you!

Friendly service good deal on our 2020 Nissan

Fast, effecienct and friendly.

Their sales personal and service center are not intrusive or pushy, they are FANTASTICLY respectful, knowledgeable they go over and beyond to address your questions. I would give them a 10 plus star. I have recommended friends and family members who purchased vehicles here.

Rudy the salesman who sold me a car sold me the car give me a very good deal Im very pleased is really good with senior citizens and with people that are horse Hispanic I highly recommend him I give him a 10 plus

Service department at this car dealership is great. My service advisor, whom Ive used for the 12 years, is super.

After years of ongoing service I have to say Metro Nissan service department continues to be an outstanding place for service. They continue to exceed my expectations and my service advisor, Sergio is the most honest, professional and knowledgeable advisor I have met. If you are in need of basic maintenance or repairs contact Sergio at Metro Nissan. You will not be disappointed!

Prompt service and fair prices.

Todd in the service dept solved my problem with my nissan murano.He was exceptional in customer service . I recommend looking for him in the service dept. With any issue that he can help you with . Kudos

I took my Nissan for service, which I didnt buy here but it was good service got me a 3 pack oil change and tire rotation for 100 bucks 😅 I went early in the morning so I was in and out quick.

The preivous comments has been deleted or reported. So I will do it again. I would like to give zero star if there is an option. Such terrible person with racial discrimiation. Lie to us as well as waste our time. Folks, please stay away from this undereducated person.

Took my car in for service and my Service Advisor was Steve! He was so on point with what my car needed and Awesome communication. I will be definitely coming back to get my service done with Steve, And I would also be recommending Steve to my friends and family.

Great service. They have a really good deal on oil changes. They have 3 synthetic oil changes and 3 tire rotations for $99.99 or 3 for $59.99 non synthetic and no tire rotations.

It is the one dealer to go to for what ever your need is, to buy or service your Nissan

I purchased a Nissan Versa from Joseph very friendly and worked with me on a great deal for me . 👍🏾👍🏾👍🏾

Great customer service! Only place I come to get my car serviced right! Informative and don’t feel like “they getting over on me”

Richard Fernandez and Felix were Awesome!!This was the best car purchase I have ever experienced. I told Richard what I wanted and he didnt push or pressure me into something else. I highly recommend Metro Nissan.

SERGIO GONZALEZ IS ONE OF THE MOST CURTIOUS CUSTOMER SERVICE REPS, YOU HAVE WORKING FOR YOU. HIS SERVICE IS MUCH APPRECIATED

The service I got done today was amazing I was able to be in and out within an hour for my oil change. I appreciate the hard work that you guys are doing during this epidemic thank you again for the great service.

Excellent service, they took care of me fast and I was approved for the 2 🚗 that I wanted 😀

These guys are great love this place definitely love my Nissan

Im 9 months pregnant made an appointment to see a car they said they had on the lot and when I went in to look at it they said it sold the night before. And then made me wait around to look at something I didnt want in 100 degrees. I do not recommend this dealership they will lie to you to get you in.

Greetings:This freddy candia and I took my Nissan Sentra around 1:40 pm and I want to say thank you for the amazing service and the great costumer service provided by one of your employees his name is Patrick, he guided me thru the procedure for my oil change thank you amazing team you guys have.

Never got a call back about a leaf I test drove after being told Id get a call next day about if they could work the price any more. Guess Ill look into the Chevy bolt.

Christopher Rodriguez was very professional on explaining a vehicle.

Waste of time, super pushy, but get mad when I pushed back lol save your money and time they are crooks!!!

The best at this place its Sergio Gonzalez my sales advisor.He its the best.!!!Thank you Sergio

My service person was very honest and helpful. Something you should get everywhere. But surprised when you actually get great service.

I recently had my car serviced at Metro Nissan and must say I’m quite pleased with the service I received. I don’t feel as though I overpaid for the work I received. The staff was all very polite and worked quickly. Also, they really accommodate social distancing which is needed during these times.

Friendly fast service. Javier great customer service.

Customer Service at its best. Kudos to Christopher and Oscar👍👍👍

Rudy Jimenez was our salesmanHE WAS AMAZING!!!! He was courteous, kind and very patient and very, very helpful. It didn’t feel like a “sale” at all. We got an amazing deal I would definitely recommend Metro Nissan of Montclair and ask for Rudy

Went for an oil change. Ok service, wish they would have told me if they saw anything of concern or something. Just heres your keys, have a good one.

Patrick at Nissan was a great help! Went absolutely above and beyond during my visit as well as on the phone call before my visit