AJ was friendly and helpful! He was knowledgeable and most important he was straight forward!

We purchased a 2020 CF Moto Zforce 800 Trail from Premier Polaris in Monroe. The only positive feedback I have, is that they had a machine in stock at the time. We have owned smaller dirt bikes/quads, but this was our first time purchase of a large UTV for our family. Directly after we bought it, we had to take it back in to get the winch and doors fixed. We are now just a little over 300 miles on it, and already experiencing major acceleration issues due to poor design with the air filter. After calling to ask about warranty, I was immediately dismissed and told there was only a one year warranty. I had done my research prior to calling and understood there was a known issue at the manufacturer level. I then had to advocate for the fix, and pressed about the extended warranty from the maker, but I was told I would need to bring it in to find out if it qualified for maintenance, and warned that wait times would be very lengthy as they are busy. Ultimately, after extensive research, I am going to buy an after market part an install it myself. I do not plan to buy from this shop again, I did not find them to be very helpful at any point in the process.

Just bought my third Polaris Sportsman from Premier. Typically great communication, good pricing, no hassles and easy to work with. I called to 4 other dealers and always find it is worth the drive to Monroe for the best experience. Randy runs a solid business.

Great guys to work with nice to see a handshake still means something

AJ is always a super great guy to work with. I highly recommend

Great family owned dealership!! Very fair on prices, excellent service!👌 I got some extras for my fresh new Polaris 850 sled and they just dove right into it. Put it all on with no extra charge. They threw in a free jug of oil gave me a little brake on some items I got. Very satisfied and will definitely be back for future business!! Thanks fellas for making everything happen in such short order!! Happy thanksgiving.

Service was good and prices were Fair.

Whether it service or sales these guys are just plain great. Could not be happier with buying my sled from them and taking to them for service!!

UPDATED: Based on the response from this company I went from a 3 star to a 4 star. I feel I was just in at a busy time. If they are busy then that is a good sign. Original review: I went in to buy a snowmobile and they’re pretty busy so I didn’t get any help, my wife my daughter and I walked out after waiting for 20 minutes . We would’ve waited if someone simply said will be with you as soon. Super awkward so we bailed. Will give it another shot soon, I’ll update the review depending on my experience

Ordered parts and never heard a word.3 month..should of went tomoto plex!.!!

This shop is the best Polaris dealer in the Northwest. Many years of knowledge with the Polaris brand.Great snowmobile setup and a ton of parts in stock.

Worked with the owner Randy. Very friendly and helpful. Polaris has great utility vehicles and they represent them well.

Delivered utvs and was in and unloaded in less than 45 mins including shipping clerk

Came in with the family just to browse and compare a few different SxS models. Super friendly staff who engaged in social conversation, but never once made us feel like we were in a sales environment. Will definitely be back as we get closer to a purchase.

I can’t say enough great things about these guys! Very professional and knowledgeable. Willing to go the extra mile and they were able to fix my rzr under warranty when other shops couldn’t.

Nice family-owned business, great staff no pressure to buy. Very enjoyable experience.

The sales experience was okay but I was disappointed after we bought the UTV I felt like as soon as we spent the money the effort and customer service went out the window. There is one salesman there who is very on top of everything thank god after we bought it who helps fix and make things right but it’s too bad owners not more that way.

The staff knows their stuff! They have been working on my sledge for years and always do quality work at a fair price! They take the time to get to know you and your family.

Gave them a call to cancel an order of a rim and they said it was fine. Then when I went in they told me they couldnt return it and I had to buy a rim I have no use for. complete waste of money.

A.J. was awesome. He is very straightforward and honest. It was a pleasure working with him. They offer street legal options and best pricing. Worth the drive from anywhere.

We received awesome customer service and the gentleman even gave us a discount. The prices were responsible to start off with. Highly recommend this place.

Great techs to work on your toys! They are busy for a reason. Fair company.

Great experience at premier polaris, stellar parts selection and sweet showroom full of inventory! Great customer service overall.

Great shop with very experienced mechanics. Great service and the cost for servicing my quads was less than expected.

Bought a new quad from these guys..no problems, best price quote.

Went to Premier tonight for the NWAC seminar, had a great time and kid friendly.

I bought a machine from the other guys wish I had not. All the issues I am having seem to be from the set up not the machine. brought it to AJ and Randy to clean up the mess and my only regret is that I did not come here first. They would never have put the keys in my hand not have having this machine tip top and ready to roll. I will never buy another cfmoto or Polaris product in northern Washington from anyone else agian. They are the best in this area. The other guys quoted me $840 for my first service. And gave my a quote off of what they charged the last customer 20 hr service. Do not buy from anyone or get dealer service from anyone in the area before coming here

AJ and the rest at Premier are awesome. Friendly and attentive. I would not go anywhere else. Thanks AJ

These guys were great to me and got the work done right!

First visit,a.j helped me get a part for used quad i just bought, was very helpfull.

Very friendly an helpful good place yo do business with.

Fast service... Friendly help... These guys know their stuff.

Friendly staff that remembers your name in the second time you come in. Impressed !!

Great place good service friendly staff

I appreciate you fixing my 2015 750 HDI eight wheel Argo.

Up front and honest parts, sales and serviceAlmost blunt.Much better than snake oil charmers dealers.

2 machines now purchased from this place.does not try to oversell extras. Also great service and parts dept.

Great customer service. The parts that I needed were in stock.

AJ in service saved my vacation. My throttle was sticking on my Polaris sportsman and I was all the way down in Tillamook Oregon. I called him and within a few minutes he knew exactly what the problem was and I was able to direct me where to look for the problem. Thank you so much AJ!

Randys a great businessman and owner! Go give him a shot!

From polaris snowmobiles to Indian Motorcycles.A HUGE selection to choose from

Honest quick and efficient

Great place

Best Dealer in the state

9o