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Monroe Motorsports
1314 S Telegraph Rd, Monroe, MI 48161, United States
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Monroe Motorsports
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Jo
Review №1

Larry did an amazing job guiding me through the sales process. From the time he first answered the phone to the final good bye he made me feel comfortable and in the loop. He always returned phone calls and text promptly and efficiently. I will definitely return for future sales and service.

Ch
Review №2

I recently bought a motorcycle from Monroe Motorsports and could not be happier with the experience I had and the bike I bought. I had the pleasure of working with Chad and from the first phone call I had with him to signing for the bike it was a great experience. He worked really hard to get me out on the road as quickly as possible so I could enjoy my new motorcycle. Check these guys and gals out, they have high quality, clean bikes and a nice line of accessories in the store. You won’t be disappointed!

Cl
Review №3

Thank you Monroe Motorsports for all your help. Instead of 5 months you helped me get my new 4 Wheeler in time for my hunting trip . For the owner and all the workers, I cannot tell you how much this means to me. I had 2 wheelers that I had purchased in the past, 1 was 20 years old and they other 15. They ran great and it was time for a new one. Again thanks all.

gw
Review №4

A great place to by a slingshot, salesman did a wonderful job, and so did the other staff members, team work, I recommend them to whomever wants a 2,3,or 4 wheel vehicle, they are very knowledgeable

Kr
Review №5

Larry was our salesman and he was so friendly and helpful. Spencer did our paperwork and he was friendly as well. Being a nurse they were able to get me a discount on the new 2021 Polaris sportsman 570. Out the door with taxes, title fees and charges $7612.05. He even through in a few free t-shirts lol. Store was well maintained, everyone was practicing social distancing and wearing masks. And they had hand sanitizer stations. Overall would definitely do business with them again.

Ma
Review №6

Steve Lands is the best! Straight to the point.. In and out in 1 hour..

Do
Review №7

Joe in service is great, always helping in anyway he can, always takes phone calls even when your out on trails.Missy in service is by far the best to work with she goes out of her way to help customers.Dillon the mechanic always does a good job .

Jo
Review №8

I will definitely be a repeat customer. Steve, Ron, and Spencer went above and beyond to get me on the bike I wanted. The parts department has a good selection and they are reasonably priced,

co
Review №9

Went to return a helmet not even worn told me it was in store credit only and its on my receipt. Looked at my receipt was not on there asked the gentleman behind the counter where it said in store credit only and he didnt see it. They make up their own policies on returns as they please. Worst customer service I have ever experienced will never go back and I dont recommend them to anybody I know personally.

Na
Review №10

Very knowledgeable. Fair prices in their parts dept. Really nice store!!

Tr
Review №11

They are a great place I ordered a brand new four wheeler and they gave me a good deal and there 4 year warranty is the best 2 year free maintenance and more. Thanks to Larry and Spencer

Wi
Review №12

Knowledgeable people here. Prices are a bit high, but thats more a reflection of the current used market than the store itself.

Sc
Review №13

Awesome staff. Very awesome bikes and assessories at a low price with financing if needed.Wish I would have gotten my first motorcycle from there

La
Review №14

Chad came through for me. Treated me like family. Friendly staff welcoming environment. Had the bike ready paperwork was fast and easy. I recommend fulfilling any of your power sports needs at Monroe Motorsports.

Br
Review №15

Cant really give a good rating..Bought a 04 Ultra Classic I asked about the rear tire being cupped they said its normal tires were also out dated.. so lets sell a bike not safe on the road.oils not changed before selling just checked.And what I thought was just poor or cheap slip-ons causing popping sound at downshifting is actually it not being tuned properly.All things I think should have been done before the bike was soldAnd with the tires partly my fault I didnt check them before I signed papers

De
Review №16

Traded in my 2014 Ninja and Got a 07 Ultra Classic from Monroe Motorsports. Rick and everyone at Monroe Motorsports took great care of me and made sure my financing was appropriate for me. Couldn’t be happier with their friendly service. Definitely purchasing from them again.

Mi
Review №17

I bought my 2013 RANGER from Monroe Motor Sports new. Kept it at my property in Eaton County for over 8 years. Had an issue and took it to the closest dealer which was a big mistake as they had it for months. Communication was not good. They threw parts at it and gave up. Called me and basically told me to come and get it as they could not resolve the issue. With that said I took it back to Monroe Motor Sports. They resolved the issue and and fought for me while dealing with Polaris. All I can say is Missy and the team at MMS is a great place to do business! As a consumer who works with the public on a daily basis, I can say service AFTER the sale is a valuable asset.

Da
Review №18

Needed a bracket for an Off Road flag and they had just what we needed! Their selection of Motorcycles is decent.

Ma
Review №19

Great service in and out they told me 24 hours to change my tire over the phone more like 24 minutes very pleased

Pa
Review №20

When to 5 different places this was the only place it treated me like a human being.. Would highly recommend going there

Ku
Review №21

Saw a bike I liked on line that Monroe Motorsports had for sale. Drove 130 miles and it was well worth it. Steve was personable and answered my questions. Ended up with a awesome new bike for the coming season. Thanks for everything you guys.

Ro
Review №22

Terrific sales and support! Chad was amazing to work with. He provided a no pressure sales approach that was focused on the total customer experience. A true professional and someone that I recommend that you ask for during your visit.We purchased a new Polaris Ranger and had several accessories installed onsite. Everything was completed perfectly.I highly recommend Monroe Motorsports and will be back for future purchases!

Br
Review №23

Stopped in to check the used motorcycle selection. Salesman Steve Lands was a very strait shooter. He wasnt pressuring me and wasnt just trying to sell me something for a sale under his belt. He asked questions and was striving to find me exactly what I am looking for. I highly recommend this place! Huge thumbs up! thank you Steve!

st
Review №24

Staff was friendly and helpful. One of the few places around that has a good selection of helmets.

Ch
Review №25

Bought a bike from Steve, was a great experience and love the bike he got me on. I would recommend him to anyone.

An
Review №26

Very rude! Happy I went to Trojan Powersports!

Ni
Review №27

Steve went above and beyond to sell us our 2 quads. He answered all of our questions and was extremely helpful and professional. Would definitely recommend him to anyone!

Ja
Review №28

Absolutely great service, staff is always friendly and helpful. Recommend going here for any of your motorsport interest.

Be
Review №29

Nice place, Chad was a down to earth guy, and easy to talk with. I havent made a purchase here yet, but I definitely will come back to shop some more.

mi
Review №30

Wonderful team of employees! Everyone there is beyond helpful and knowledgeable! I highly recommend coming to Monroe Motorsports for all your motorsports needs! Whether youre needing parts, a new machine or service, these guys will have you covered!

Je
Review №31

Delivery went quite smoothly....thanks guys!JessicaHalvor Lines

Et
Review №32

I was calling around to price check a part, monroe motorsports came in well under the average price and when i expressed my excitement/gratitude he pause and seemed confused.. he went on to say well ill have to look around and make sure im selling them at the right price i was shocked this jackass raised the price on the part after learning that i was getting a deal. Never will i shop here again or recommend them..

Am
Review №33

Part finally came in, going to get it this afternoon. Thankyou so much!

Mi
Review №34

Stopped by the parts department and was helped by Curtis and was so thankful for the good service. He took time to look up several different types of parts and let me choose what I thought was best. Super friendly and very helpful. I will be back doing my part to buy local.

Ma
Review №35

I have been loyal to Monroe for years bought alot from them over the years ..but we went to trade our 09 polaris ranger we bought from them and we wanted to upgrade for a 2020 polaris ranger xp and they only offered us $2000.00 with only 550 hours and 1000 miles that was a smack in the face ..so we went to j&l motorsports they gave us $6500 on our trade in so we bought our new 2020 polaris ranger xp 1000 from them with full glass and full cab paid $12.000 OUT THE DOOR I no longer shop or buy parts from this place!!! Dont waste you money shop around!!

Ja
Review №36

All very kinda and helpful, made the buying experience a pleasure!

Jo
Review №37

Great service as usual, i was goin on a run Labor Day weekend and noticed I had a valve stem leak, called last minute on Friday and Missy was able to get me in right away I was in and out in 30 minutes! Can’t remember the name of the tech that fixed it but thanks brother and thank You missy A1 customer service !

Bo
Review №38

What a great experience! probably the best customer service i have ever got at any dealership! i will be back for future purchases!!!!!

Mi
Review №39

Got a good deal on My dream Bike. My salesperson Larry and finance person Spencer helped to wrap up all the paperwork, kudos to both Gentlemen.If Youre looking for a deal, and dont mind the drive, go to Monroe Motorsports!!!

Al
Review №40

Chad, Spencer, Stick and Steve were all great to deal with.

co
Review №41

We just purchased a Polaris ranger with Steve Lands. If you have been thinking about making a possible purchase then you need to stop in and ask for Steve Lands. He was great to work with and went the extra mile to make sure we had all the features and add on equipment that we needed to customize our purchase to our exact needs! No high pressure here with Steve. He was super knowledgeable, friendly and easy to talk to. He listened to our budget and needs and helped us to determine the perfect fit for our family. I highly recommend Monroe Motorsports and Steve Lands!

Je
Review №42

On Monday my fiance purchased his 2008 Honda from Steve at Monroe Motorsports. On both occasions that I met Steve he was very personable and professional! He was able to answer all our questions, by phone and email to work with our schedules, and made the whole experience memorable. And, after our first visit even personally brought my fiances license back to him (he had left it on his desk) at the restaurant we had stopped at up the road. He even kept us laughing while we were frustrated with our insurance company obtaining our proof of insurance. Thank you Steve, for the whole experience. We look forward to working with you again in the future!

Ro
Review №43

Great staff friendly atmosphere and very helpful

Ed
Review №44

Love it going back and get me a Harlem next Thanks Spencer and Ron it was a long drive but worth every last mile min and hours 💯💯💯😉

Da
Review №45

Very good folks. Bike was in stock as stated on website and over the phone. Perfect, smooth purchase. Very happy. I highly recommend these guys!

Ja
Review №46

Parts department needs major help! Avoid ordering parts. Monroe powersports please respond!

Ad
Review №47

Had the products I needed and a fair pricing.

Da
Review №48

Exceptional place, from parts, sales, service and the entire atmosphere. Staff is friendly and well versed.

Su
Review №49

A wonderful store with great products, staff, and prices. This place has it all. Great choices, prices are fair and theyre willing to work with you to make your purchase affordable, high quality and tailored to your desired experience. I highly recommend this store to anyone looking for an entire variety of new and used, high to low end, ATVs and all the amazing outdoor utility vehicles you could ever want!!!

Ka
Review №50

My husband and I Purchased a 2020 Yamaha jet ski and couldn’t be happier with the selection they had, knowledge of our salesman, Chad, and the rest of the gang there. They were so busy and they still gave us quality service. We came in two days later and signed all the paperwork and off we went with our new jet ski. We couldn’t be happier with the entire process.

De
Review №51

Had a great experience with Monroe Motorsports. All the guys in there were great. knowledgeable and helpful. I would definitely recommend.

Aj
Review №52

Best place hands down. Great customer service, huge selection.

Ro
Review №53

Dropped of Quad to get fixed. Dave at the parts department helped me find a new snowmobile helmet and answered all my questions.

Br
Review №54

Bought a 2018 Yamaha VX Waverunner here. Ron Brazee was the salesperson I dealt with and he was top notch. From start to finish he had all the bases covered, and gave me a good check out concerning the operation of the machine. He was polite, never pressured me and it was clear he valued me as a customer and wanted my business. Other shops I have dealt with couldnt have cared less whether I was even there. Ron was extremely accommodating to my whole family when we picked up the machine and even made my kids feel part of the process. Other employees I encountered were friendly and helpful as well. Finally I should mention they have a large modern showroom with lots of motorcycles. I will be back for my next purchase!

Se
Review №55

I rode 60 miles to see a Harley Softail Deluxe I fell in love with on their website, only to be told they had sold it. I arrived just after opening time on a Saturday, so I doubt it had just sold. Call before you go to make sure they still have what you are looking for, as they dont appear to remove sold items from the site.

Fr
Review №56

Missy in parts was a great help,she was patient and friendly with me trying to pick out a new helmet! Very happy with helmet and service.

Je
Review №57

Made purchasing and orv very easy

Ma
Review №58

If I can rate 0 I would! Called 2 days in a row said they would give me a call back and they DIDN’T. Said they would put in my financial application and they didn’t. I had to travel 3 hours to get in contact with someone and get answers and they admitted they didn’t put my app in and I said I’ll pay in cash and they added anything 1000 dollars to the price.Never again.

Ma
Review №59

Service girl was ride

Cl
Review №60

Had a great experience today @ Monroe Motorsports, brought 1 home!

Li
Review №61

Wonderful service! Curtis was very polite and helpful, would highly recommend!! He even installed my Bluetooth for me which would have taken me ten years to do!! Excellent!!

Su
Review №62

Less than one but it wouldnt register.They had my bike 5 1/2 months, couldnt find it then took forever just to change out pipes, tighten and grease chain and change oil...charged just 4 hrs..but rear brake was gone just fine when dropped off and a front running light abd turn signal not working that was working when dropped off ! Thats ridiculous!

B
Review №63

Great gem of a cycle shop. Prompt salesmen (2) inquiring without pressure. Parts dept spot on. I recommend

Be
Review №64

Bought a new atv from them. Not only did they hook me up with a great deal but the customer service was awesome! Larry Robbins was my sales person, however I had multiple employees come over to help answer questions and provide valuable insight. I will be pointing all family and friends in their direction.

Mi
Review №65

Spencer and Steve are 2 Great guys. I’m from out of state and they worked hard to get EVERYTHING Done for me before I showed up! A++ Service Guys. Would Definitely recommend Monroe Motorsports for your next Bike purchase! Thanks Again Guys

st
Review №66

Great dealership! I bought from out of state and trailered my bike home. My salesmen Steve helped me secure my bike in the u -haul I rented. The showroom is beautiful as well. Thanks for an easy buying process. I recommend giving Monroe Motorsports a call.

Ch
Review №67

Very friendly and knowledgeable staff! Always there to answer questions and help out when I need it. Scott is one of the best business owners iv ever met! Very passionate for his business and always does what it takes to satisfy everyone, from his employees to his customers. I have purchased all of my new machines from Monroe Motorsports and they will always have my future business from service to parts and sales! Great group of people! Like family!

Ja
Review №68

Great people to work with. Treated me right no BS over the phone. I would def recommend anyone to them. Thanks chad and spencer for all the help

Pa
Review №69

I was very interested in a motorcycle that was shown on their website. I emailed to ask some questions and take a look at it. The salesperson told me that they were retrieving the bike and would have it within the week. A month and half later, after the bike was sent to 3 different locations, all the while being promised a showing, I was told that I would have to buy the bike unseen. The bike was sold at a dealer auction somewhere in the south.The salesperson I was talking to was nice but the dealership didnt seem to care about selling the bike.

Gr
Review №70

I went here for the first time this week. My intention was to buy a motorcycle. My wife and I went inside, browsed the store for about 15 minutes. Several staff just stared at us, never said hello or offered any help. So we left. We went to a nearby dealer, bought a motorcycle and took it home the same day.I will say: monroe powersports has a beautiful facility. It is clean and has a great inventory of machines, gear etc but unfortunately I was not given any help and couldnt buy anything.I have had friends who have had a positive experience buying here, which is why i made the 45 minute drive. It may have just been an off day for the staff - just sharing my personal experience.

Ri
Review №71

Great place, awesome service with a huge selection, was very willing to work with me. Thanks guys keep up the awesome work

Er
Review №72

Very happy with the work I got done! Even though they were pretty busy Brandon in the service department went above and beyond to help me out and answer my questions. He was very helpful and kept me informed throughout the whole repair process. I will be back!

Ku
Review №73

Very knowledgeable staff. They went above and beyond for us. Would highly recommend to anyone

Ch
Review №74

Great staff, very helpful. Best Powersports in Monroe.

An
Review №75

Very good experience. Salesperson, Steve Land, was a great help through the whole process. They got me a lower interest rate than my own bank. With a huge inventory of bikes, they sell all makes and models. Drove across the state to purchase my red Indian Springfield, which I love!

Ch
Review №76

Good people. Good deals. They dont push a sale but try to find a good fit between bike and rider. Very happy with our salesperson and service.

Jo
Review №77

I half to give a big thanks to Ron at Monroe Motorsports. I was in the market for a bike and ran across a bike on their website. My problem was I live in Illinois and they are located in Michigan. So I figured what the hell! I picked up the phone and gave them a call and they put me in touch with Ron! From there on out everything went as smooth as glass! Ron went out of his way to make sure everything I wanted done was taken care of and done right and done on time even down to the shipping! If your in the market for a bike or a toy definitely give Ron a call you will not be disappointed! I will definitely buy from Ron again in the future! Thanks bud!! You definitely deserve a big bonus for all your effort! Also a big thanks to dave for ordering all my parts for my Harley! Thanks for everything guys!!

Ch
Review №78

Our family has bought 3 Harleys from Monroe Motorsports, In the last 2 years! Great people, easy to work with, as well as a nice selection of bikes! Steve, was a great salesman! Went above and beyond. As well as Spencer!!! Everyone you work with at Monroe, is awesome, and gets the job done professionally!

Al
Review №79

When you go in, ask for Steve Lands. (If you cant remember his name, ask for the big guy with tattoos, he says...) He spent a ton of time with me, showing me 8-10 bikes before finding one that was perfect for me. I love my new ride! Im a repeat customer at Monroe Motorsports -- my first was a starter bike, and this time its a tourer -- and each time the process has been easy and trouble-free. They have a huge selection, a great showroom, and a great staff.

Ma
Review №80

We just purchased a used Harley from Stephen. We went into Monroe Motorsports with a trade in and our hearts set on the bike we wanted. Stephen worked with our trade in and did not try to sell me something I was not interested in. We have shopped at other facilities all over the downriver and monroe area and we find ourselves always returning to this location! Everyone here is friendly, they are not pushy and treat you like a friend. Thank You Steve for your leg work and helping me take my bike home on a Saturday!!

Ro
Review №81

Hade my seadoo parts 96 xp

Pa
Review №82

So far, Ive found the bike Ive been looking for at Monroe. Im about 6 hours away and will head back once the bike is ready for me. I will post again after I ride her home. :) So far Darren and Vince have been very cool at giving me a good price and stayed open late to help me out. Well, I got the bike home and had a few issues. But Scott, the owner went above and beyond to make things right! When you do go to Monroe ask for Steve he will treat you like a friend. Also, they have a great inventory! Ill be back with friends for sure. Be safe everyone!!

Da
Review №83

Cant begin to tell you how happy I am to be on my 2006 Street Glide from Monroe Motorsports. It was cold today but I put some of miles on it. Huge thanks to Ron, you worked hard to get the bike to me for the weekend. Thanks to everyone one involved who helped make this happen.This is my second Harley from them and Im very pleased.David G

An
Review №84

Very knowledgeable, very friendly. Not pushy. Nice selection. Good pricing. High quality inventory.

Br
Review №85

Great service all around if you have a issues they fix it when you hear it its as good as gold

Ja
Review №86

Was looking for a used electraglide stopped here to check on a couple that they had in stock. Chad was my salesman answered every question I had about the different bikes very knowledgeable staff beautiful showroom just a great experience all around. Will buy here again.

Pa
Review №87

I had an outstanding experience with these guys. Todd Miller is a very patient, knowledgeable salesman. He sold me with patience and zero pressure and great answers to detailed questions. Their inventory is ridiculously extensive. I was overwhelmed at first and Todd said Thats OK, it happens a lot here, just take your time. I mean, theyve got everything. And their detailing department is incredible. I settled on an 06 Vulcan 900 that looks just about mint. I live an hour away, but Ill be buying every bike from these guys. I have been buying motor vehicles for 40 years all over the country, and I have never been treated as well of these guys treated me.

Je
Review №88

Just dropped my Quad off today, mike in service is really helpful. Very friendly atmosphere, I like how everything looked organized even in the shop, make me feel more comfortable by letting myself take my pride and joy to them to work on, Im very very anal about my quad. To top it off they said theyd work with me on getting my Quad back top notch, so fingers crossed. I cant wait to get it back later on this week!!Ill be writing another review to let the company and our fellow customers who affiliate with this company! So far 5 stars from this Guy Thanks Monroe motorsports!

Ja
Review №89

Great dealership and great customer service. Just bought a 2017 Polaris sportsman 850 and 1 its a great ride and 2 great people are there to help you with any questions you may have. My salesman, Steve lands was a huge help and hooked me up great I appreciate all the help you gave me. Overall great place to go.

Ja
Review №90

Excellent knowledgeable staff working there. Steve was my salesman and he was patient and not pushy he understands that a bike is a big purchase and he helped me pick out the bike for me. Couldnt be happier with it, also the guys in the parts and accessories Dept get a shout out for helping me with everything I needed for riding.

An
Review №91

See Steve Land, he is a great guy and very good to deal with, found me a good bike and got a good price on it. Like new and ready to go. Spencer found great financing for me, appreciate that very much. Extremely happy and will recommend them to all. Thanks Monroe Powersports!!

Ro
Review №92

A good selection of accessories along with a mix of bikes. Dont forget to check out the bikes upstairs.

Ma
Review №93

They had the best price on a low mileage 2013 Road King I could find, and Todd and Darin did a great job putting the deal together with my trade in. It was a long drive from Buffalo to buy it, but well worth it. Very happy with the bike and buying experience. Nice facility and great selection of bikes.

Mi
Review №94

I couldn’t have asked for a better buying experience . EVERYBODY that assisted us was very helpful ! We love our Quad ! ‘19 Polaris 570 Sportsmen .

Ra
Review №95

Excellent! My wife and I had been shopping around for a bike for over a year. I finally bought my bike from Monroe Motorsports and I couldnt be happier. This place had the largest selection of motorcycles that Ive seen. We worked with Vince and Spencer for our purchase. Both gentlemen were extremely friendly and helpful. I would recommend Monroe Motorsports to anyone. Due to Vince and Spencers professionalism I will for sure be a long term customer.

Br
Review №96

I really enjoyed my experience with Monroe Motorsports. Todd was the salesman that I dealt with and he responded to all my emails promptly answering every question I had. By far some of the best customer service I’ve ever encountered. There are closer dealerships to where I live but I will go to these guys every single time.

pa
Review №97

Wow! From my initial phone call, to the complete rebuild of my predator 500 engine, these guys were on top of everything from start to finish. The guys in service and parts have saved my bacon on more than one occasion.

Br
Review №98

Great selection of bikes. Talk to Chad hell get you what you want had a excellent experience here. Couldnt ask for nicer people

S
Review №99

If you’re looking to purchase a new ride I highly recommend talking to Steve Lands at Monroe Motorsports. He offers wonderful customer service and knows the products he sells. He’s always smiling and ready to help!

Je
Review №100

Are you kidding me?!?..What great service and selection! My husband found just what he was looking for here but, being from Ohio, and nearly 2 hrs away, we were both a little skeptical about driving so far. So glad we DID!We will definitely do more business with them in the future! Thankx Monroe and Todd!

Information
69 Photos
100 Comments
4.5 Rating
  • Address:1314 S Telegraph Rd, Monroe, MI 48161, United States
  • Site:http://monroe-motorsports.com/
  • Phone:+1 734-241-1515
Categories
  • ATV dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Motorsports store
  • Snowmobile dealer
  • Used motorcycle dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–3PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Same-day delivery:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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