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Metro Motor Sales, Inc.
5219 Minnehaha Ave, Minneapolis, MN 55417, United States
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Metro Motor Sales, Inc.
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TR
Review №1

Love the staff.. Nice, low spot with people that will work with you. Just have the required paperwork with you and see the magic.. Very decent cars as well.. Try it out.

Ly
Review №2

I had been near and far to get financing for a vehicle. In my search for a vehicle I encountered a lot of unscrupulous tactics, misleading info, high pressure with low interest to care. Metro auto sales offered kindness, help, and unlike other places treated me with respect. They went above and beyond to get me my 2007 Honda CRV as well as getting me financed. They are professional and I highly recommend their services!!!1 Thank you!

Ph
Review №3

We were looking to find a used SUV for my Mom who is 84. We went to 3 large car dealerships and were unsuccessful. We then found Metro Motor. Loved the approach of a small dealership and Bob our salesperson and owner was terrific to work with, no pressure to buy and we’ll informed!

ke
Review №4

It was one of the Best experience I’ve had on buying a car. I bought a lot of cars and the wait and confusion has always been the worse. Very pleasant and friendly.

St
Review №5

Metro motors helped me get into a vehicle that I never thought I could get into and I am so amazed by how patient they are and willing to stay after to finish paper work up. I recommend metro motors to someone looking for a car. Thank you metro motors with everything and for my new car. Will definitely be coming back after this loan.

Ja
Review №6

I have bought 2 cars there and will keep coming back for the great service and selection. I always enjoy working with Bob. It’s a family run business and you can’t beat that.

da
Review №7

Did NOT return a phone call, 3 calls?Later....

Ra
Review №8

Alicia from MMS was amazing to work with. She literally goes above & beyond with her customer service. Will definitely recommend.

Aa
Review №9

Worst experience Ive ever had with a car dealer. period.I had a lengthy discussion with the dealership owner about the cars history before purchase. Bob told me he wasnt aware of any problems. What a bold faced lie. The vehicle needed expensive repairs as soon as I drove it off the lot with the engine light flickering on. Since then, the car has died on the highway twice, needed constant repairs, and now requires expensive engine work. Ive already paid a significant portion of the vehicles sale price in repairs, and am not going to pay for the cars original sale value, in vehicle work to get it operational just a few months after purchase.To top it all off I have STILL not received my title from the dealership when I asked if it was clean and cleared at purchase, ~ 4 months ago. I couldnt get new tabs for the car because the vehicle wasnt yet in my name when I waited in line at the DMV, and I have been getting tons of tickets from parking on the street for expired tabs that I cant replace.I couldnt imagine a worse experience from a dealership. Stay clear from this place. There are so many other dealers in Minneapolis

k
Review №10

I had a wonderful experience at Metro Motor Sales. Very friendly people, and great service. 5/5 would recommend if youre looking for a solid used car!

Tr
Review №11

Great group here. I pulled in close to closing and they still allowed me to test drive, ask questions, they reached out to dealer to get answers regarding vehicle, gave me more than a fair trade in value for my car, and even stuck around a little late to let me purchase the vehicle. I had all my documents/paperwork ready to go so I dont recommend always going last minute, for their sake and yours 👍They let me do my thing and didnt hover over me, no pressure sales and no gimmicks. Even if the vehicle unexpectedly dies, Id still go back here based off the experience alone. Thanks guys!

Ja
Review №12

I have bought two cars from Metro Mortor Sales. Both times I saw the car online and bought them. In my case, I have been very happy both times. Bob and Alicia have been great!! I would buy another car from them in a heart beat. 😊😊

Co
Review №13

Family been buying cars for about eight years weve bought 6 cars and trucks their really great to work with they will go out of their way to help you find the best deal.

Am
Review №14

Customer Service? Great Selection? Honest Sales Process? Yes! Yes! Yes! We recently had the BEST experience purchasing a Nissan Altima from Metro Motor Sales, Inc. We have never felt more gently guided through a buying experience. Buying a used vehicle can be daunting, but Alicia and the team were kind, considerate, patient, and so helpful. They answered every question, plus follow up email questions, and were so accommodating. Definitely, would purchase from Metro Motor Sales, Inc. again! Thank you, Alicia and team! You are all awesome!

Ka
Review №15

I bought my chrysler pt cruiser back in July and I love it! Everyone at metro motor sales is so friendly!

Br
Review №16

I was able to find a great car for a fair price with these guys. The plus side is that I reached out after hours and was able to get a response for a test drive within minutes of my inquiry.I would highly recommend metro motor sales, inc to anyone looking for a great used car.

Mi
Review №17

This was by far the best automobile shopping experience I have ever had. This company has two terrific people working for it who used zero pressure techniques on me while still being very friendly. I would highly recommend purchasing a vehicle from them.

Ju
Review №18

I recently bought a used Honda CRV from them, everything about the experience was exceptionally smooth and simple.The staff at Metro Motors are top notch folks! Very friendly and helpful. I would recommend them to anyone looking for deals on high quality used vehicles.

An
Review №19

The staff here was so friendly and efficient. I told Alicia what my needs and wants were, how much money I wanted to spend and she showed me all the vehicles that fit those criteria. They have a good selection to choose from. I got a great car for a great price. I am so happy with my purchase. I have and will continue to recommend Metro Motor Sales to friends and family, and will be a repeat customer next time I need to go car shopping.

Mi
Review №20

Alicia was awesome, it was a cut and dry process, I said what car I wanted, she put me in the system, I put down my deposit and was out the door with my truck. I would refer any and everybody to them.

tw
Review №21

Very respectful great prices nice cars that are worth the asking price I have bought at least six cars from this place with no problems or issues from none of them ask for Alicia she will get you together

Na
Review №22

Was extremely happy with the price and vehicle I got. They worked hard to get me a better loan and a price that would be hard to beat. Thank you Alicia and Bob for your hard work and quick work in getting me the vehicle I wanted.

Ja
Review №23

Always a great experience at Metro Motor! Customer service is the best hands down.

Su
Review №24

Out first car buying experience was fantastic. We love our vehicle they were super nice and it worked out really well. When we decided to get a second vehicle from them they straight lied to us and told us they could not sell us a vehicle while Alicia was out of the office but sold it to someone else behind our back even after we got approved. Terrible business practice and guarantee that we won’t be going back. They didn’t even offer a different vehicle in its place. Don’t trust them.

Ia
Review №25

Super Friendly. The process was fast and easy unlike some dealership where they make you wait for hrs and give you the bad news. I bought a 2008 Nissan, with low miles. Drove it home for 2 days, and the AC part wasnt working. Contacted to Alicia, and she reply back within minutes. Saying that they did order the parts but havent got the chance to replace. Took the car back to get it fix without any charges. I would highly recommend this dealership to everyone with or without credits. They even give you the key to like you test drive whatever car you like. Without following you everywhere

Go
Review №26

Thank you for a wonderful experience of the purchase of my car from you. You were sincerely friendly, have good business ethics an were professional. I came out with a quality car I love to drive and ride in. We will definitely come back to you for another car in the new year for my daughter! Thank you!

Ni
Review №27

So happy with them! Alicia was the best went above and beyond to get me new in a great vehicle.

Je
Review №28

Alicia went above and beyond helping me secure my car and loan. She made it fast, easy and was always available to answer my questions. I would definitely recommend Metro Motor Sales to anyone looking to purchase a car!

An
Review №29

Fantastic service, very helpful staff. Alicia helped me find a car in my price-range that is everything I was looking for! The staff is very helpful and open with the purchasing costs and process. I am impressed by the service and by the great quality vehicle.

Mi
Review №30

I love the service and sales. The sales people not only look out for their customers interest in what looks great, but they are not concerned about taking a higher price for those who are starting out. They are patient and very helpful. Im so in love with my car.

Ha
Review №31

Everyone there was incredibly helpful and polite and the process was quick and painless. The dealer takes care of the title transfer for you which I am very grateful for, being a first time owner. Their stock was in very good condition especially considering it was the middle of winter. I would absolutely recommend this place.

ma
Review №32

Me and my fiancé just purchased a 2006 Ford Escape from this place and we are absolutely in love with it! Alicia was very nice and professional! They are even flexible and will make sure to get you out with a nice and reliable car!I most defiantly will send anyone looking for a vehicle that I know to shop at metro motor sales!

Go
Review №33

Metro Motor Sales is really an awesome auto sales place. I filled out an app and received a phone call right away. In the morning saving we were approved and walked out w/ a vehicle same day. 5 star approval. Great place.

A
Review №34

I have purchased 4 vehicles from Metro Auto Sales. 2 in 2009 that ran great until 2015 and 2 this year. Great deal! Great service!! I will not buy a vehicle anywhere else and have referred multiple people whom have all been extremely pleased! Thank you again Alicia!

Go
Review №35

A great place to get help with a quality vehicle, very informative and willing to help any way possible to get you into a nice ride.

Me
Review №36

Friendly, fast customer service! They made the car process painless! Highly recommend!

A
Review №37

Thank you Metro Motor Sales for making my car buying process so easy. As a woman I was scared because I dont know much about cars. Alicia and Bob made me feel comfortable and were very low pressure. I also have bad credit and was able to get an auto loan on a great vehicle. Thanks so much!

Ca
Review №38

I would recommend this place to everyone. Very nice people and they make the process quick and painless. I was in need of a car quick and had been chatting with one of the reps back and forth about what I could afford, etc. She made sure she got me in the vehicle I liked and made my sure my payments were affordable for me. I definitely see myself doing more business with them in the future.

Go
Review №39

Metro Motors are great! They really understanding. Alicia and Bob help you find the car that is best for you! I love my new 08 Pontiac g6!

bo
Review №40

Best experience by far getting a vehicle. Quick and efficient. Did I mention both Alicia and Bob were very nice and down to earth. Will definitely recommend and buy another vehicle from them again. LATOYA

A
Review №41

Alicia at Metro Motors is awesome I found them because the lot is right around the corner from where I live and I went on the website also very user-friendly website got approved even before I step foot on the lot and the variety of cars is great I test drove four vehicles before I ended up with my 2003 Chevy Trailblazer. The financing is great

A
Review №42

This is our second time going to Metro Motor Sales and got in and out within 1/2 hour time. Alicia is a great friendly person to deal with. I highly recommend going here.

Na
Review №43

Great service just purchased a Buick from them, so friendly, they know what they are doing, answers all your question, just makes buying a car a great experience. Will recommend them to others.UPDATE UPDATE UPDATE!!!!!!!!!!!!CAN I SAY OMG, THIS PLACE IS ABSOLUTELY AMAZING,they go so above and beyond normal dealership, mechanic just customer service in general. I was having a problem with the fuel line, i emailed the day before to find out if they do repairs at all, i had declined the warranty at the time so i knew i would have to pay for the repair but i wanted to know if they would maybe be cheaper than a normal mechanic. I got a response right away, and they were not only able to fit me in the very next day (which was also right before a holiday), they fixed it right away when other places couldnt fit me in until next week; they ordered my parts, and the price was extremely lower than the average shop, they made it so easy, and so affordable. I HONESTLY AM AMAZED AT THE CUSTOMER SERVICE, BEST SERVICE I HAVE HAD ANYWHERE. I have told family, friends and co workers about this place and HIGHLY recommend them. THANKS SO MUCH METRO MOTORS TEAM. YOU REALLY HELPED OUT A SINGLE MOTHER.

de
Review №44

Bob and Alecia made sure I had 100% satisfaction when a problem occurred as I drive off the lot. They stood by their car and sale, fixing the problem immediately.

Go
Review №45

Very good experience! The staff were very helpful and made sure that I was able to get the vehicle that I wanted. I was very satisfied with my outcome! I would definitely recommend this place!

Ju
Review №46

I bought a car here recently and am very pleased with the whole experience. I have very bad credit and was still able to get financed. Alicia was great, and the whole process went very quickly and smoothly!

Go
Review №47

Purchased my second vehicle from Metro Auto Sales since last April. No problems to date. Very easy to work with and good deal on the two cars. Bought an Acura CL last year and a BMW this year. Great place to deal with and very prompt and helpful. Highly recommended.

mi
Review №48

Just bought a BMW X5, great experience! There were a couple minor issues they took care of. No pressure sales but willing to answer any questions. Update, vehicle broke down after two months, needing a drive shaft replacement and valve cover gasket. Two things that should have been seen if they inspected the vehicle before selling. I still feel like they were friendly to work with, but if you buy here, know what to look out for and get the vehicle inspected!

A
Review №49

Thank you Alicia and Bob for the great deal. Fast approval, great service and fun time purchasing my new car! 10 stars, not 5 stars!

Go
Review №50

Great service! Gave me the free carfax without me having to ask. I bought a great low mileage car and got financing with not credit. Thanks guys.

Go
Review №51

I spoke with Alicia at Metro Motor Sales about my interest in a Vehicle she had at the lot. I was a bit worried that my credit wasnt good enough to get the truck I wanted. I was so wrong! I filled out an application and was approved within hours. Alicia was so helpful and extremely friendly. 24 hours later I signed my papers and drove my new truck home. The next time Im in the market for a vehicle Ill be contacting Alicia at Metro Motor. Ive already recommended this dealer to 3 of my friends! Thank you!!

Ge
Review №52

Everyone was so helpful, especially Alicia. She answered all my questions, worked tirelessly to give me options that would work well for me, and has been incredibly helpful with any follow up info Ive needed. Also, I love my car.

Co
Review №53

If I could give this place 10 stars I would! I have never had such an awesome experience with a car dealer then I had with metro motors! We bought a vehicle and it has a few issues and they were so awesome about taking care of the issues! They kept us up on the repairs and they were so reliable! I work for a dealership/collision center and I have never had such good experience with any other dealer like we did with Metro Motors! I will be recommending family and friends to them and we will continue to buy vehicles from them!! Thank you so much Alisha at Metro motors for your awesome services to my family!!!

Da
Review №54

I had checked out other dealerships and stopped here thinking I would get the same so called service like the other guys but was I wrong. There is no pressure and you get the car or truck you want. I wont buy from anyone else, there customer service is A+ and they treat you like family. I feel I paid a fair price, loan terms I can afford and it was explained to me, with no pressure. I got to choose the truck I wanted. Everything from Metro Motor Sales is served with Awesome Sauce. Thanks Alicia and Bob!

Pr
Review №55

I dont even know where to start. As many of you have said before, its hard to find good customer service, its hard to find what youre looking for an a vehicle, or may be its just because youre a girl and you just want something reliable, affordable, simple and with a smile. I didnt have a vehicle and needed one immediately. Ive gone to every lot I can possibly find and not a single one made me feel like home. Metro Motors has the sweetest people you will ever meet. The honesty and loyalty that they bring is so genuine. I was there a few months ago in the beginning of a cold and blustery February. They made me feel so comfortable and WARM!!!Everything was so simple, I filled out the application online, and received a response in 2.5 seconds. I was blown away at the numbers that were given to me, AND they fit my budget. To be able to go to a lot that makes you feel like home and also to be able to pick whichever vehicle I want was the best feeling ever. Please head over to Metro Motors if youre in need of a vehicle. Call and ask questions. Whatever you need to do to get there, get there. Metro Motors is awesome! Thanks Metro Motors for all the help, the quick responses, and all the laughs. It was truly an amazing experience. If I ever need another vehicle, Metro Motors will be my first go to lot!!!

Ba
Review №56

Customer service was good but 3 weeks later I took the car in for an oil change and found out there was $2,500 in repairs that needed to be done that were not covered by the warranty they sold me. Very unhappy that I was sold a car without all the information. 😞

Go
Review №57

Very friendly staff and broke it down easily for me to understand. I was just amazed I got approved for a loan just working part time. Great experience!!!

ju
Review №58

Great dealership I got all i asked for and more i will definitely do business with them in the future and i will recommend them to anyone.

Go
Review №59

When they say theyll get you approved no matter what, they mean it! The person who helped me was Alicia. Ive bought a car there twice and I wasnt disappointed a bit. She gets back to you fast and she gets the work done!!!

Je
Review №60

Metro Motor Sales goes out of their way to get you the best possible price!!! Very friendly and personal!

Ap
Review №61

Super friendly staff, quick application process, ive gottwn one car from here and i getting another. They hand pick their inventory and they do an awesome job!!

M.
Review №62

My experience at Metro Moters was amazing!!! Not only did I get a vehicle, but I got the one I really wanted!!! Alicia went above/beyond to get me riding again..... She was so patient during the whole process. She treated me like a real person not just a car buyer!!! Thank you for making this such a wonderful experience!!!!!

vi
Review №63

Great experience from start to finish. No frills and easy, I highly recommend them.

Ke
Review №64

If I could give this place 0 stars I would. My boyfriend bought a car from them back in July, almost instantly the thing broke down (after assuring him there were no problems). So then he was stuck with this lemon. Hes been trying to sell the car but cannot get the title because they sold him a car that the previous owner owed money on. Its January. This whole process is ridiculous.

Ed
Review №65

If you like salesmen and women who will lie to your face for an hour than you will LOVE metro motor sales.

Jo
Review №66

The cashiers are very friendly and accommodating. Atmosphere is cozy, however their product selection and customer service leave a lot to be desired.Metro Motor Sales are known for their great prices on the selection of lemons they sell.They sell all sorts of lemons, from the high-end seasonal variety, to the low-end bargain deals on lemons that they receive at auction that are traditionally too ugly and low quality for most grocery stores.They wash these lemons with only the best fruit washers in town.. JL Mecanica En General. This is a high quality fruit fixer-upper that is almost universally renowned among the greater minneapolis area. Nothing sketchy at all about these guys :) Its really cute how they do all of their repairs in cash. So quaint!Overall, If you go in expecting a nice conversation, and a great lemon you will not be disappointed driving back in the car you came there with! 10/10 .

A
Review №67

Theyre very pleasant. No pushy sales techniques. I would defiantly would ref family and friends

An
Review №68

It was a GD experience...I drove off in a newer vehicle within one hour of being there...My credit was under 600 and they were able to get me approved for a loan...its been two weeks and my car is running well..

Go
Review №69

The people at metro motor sales were very helpful and friendly I worked with Alecia and had a nice car with low miles with in a day and everything she told me ended up being true which is rare these days

Ni
Review №70

Alicia is great she got me approved like she said she would and she is vary good at her job she listend to what are wants and needs that we need in a car and she got it for us thank your vary much Alicia!

Go
Review №71

I will make sure to tell my friends about these guys services and what they have to offer!

Ra
Review №72

Love this place I bought five cars from these guys and theyre honest and straight up and definitely stand behind their product hopefully by another one!

Pi
Review №73

Sorry I meant to review a different location I’m sure you guys aren’t as bad as the people I had to deal with

Be
Review №74

The staff was very friendly, they didnt rush me into anything I didnt like. Great experience

Go
Review №75

Alicia is the best. Shes quick, fast and always helpful. Shes professional and patient.

Je
Review №76

I have always had a good experience with them, theyll get you a loan.

Ko
Review №77

It was the best place they got me done an out he door in not to long of time there was a lot of hoops to jump but it was taken care of I would refer everyone to go there they are the best

Go
Review №78

Great! Very easy to work with. Excellent service.

Go
Review №79

Staff are great, very helpful and knowledge. 5 stars

Jo
Review №80

Alicia is a great person and helped me when no one else would give me a 2010 or better! She has my support for a lifetime :)

BR
Review №81

Bob is great.they sold my daughter a good car at a great price.

Sh
Review №82

Same old car sales men. Went there and found a car we liked but it needed work and the guy didnt work with,us so we left

Go
Review №83

Friendly and to the point. They sold me kind of a flashy newer car at a reasonable price!

Go
Review №84

I just purchased a Porsche this past weekend and was a great experience! I was in and out within 30 mins

Br
Review №85

Alicia was a dream to buy a car from! Trust me when I say they stand behind the cars they sell, Ive never had a better buying experience, period.

Da
Review №86

Wonderful service, very nice and fast, easy process.

Ma
Review №87

Good cars... I didnt buy anything.

Sa
Review №88

Horrible horrible Salesman

Da
Review №89

Great customer service, always willing to help, dependable vehicles.

Ni
Review №90

Bob is always so pleasant to work with! We have bought a few vehicles from him without any hassle!

La
Review №91

Alicia is awesome. The process was easy and quick.

Go
Review №92

I have dealt with Metro Motors many times and have send some people to Metro Motors numerous times and have had nothing but wonderful experience with Alicia

A
Review №93

A 5 star company with excellent customer service and patience. Thanks a million!

Gm
Review №94

Would give 0 stars if I could.Incredibly rude, hung up on me.No customer service.

Os
Review №95

Nice people. Cars were messy due to snow and salt.

Jo
Review №96

Pleasant experience with professional people!

Lu
Review №97

Great people, great cars, great prices

A
Review №98

Wow! Alicia is the embodiment of TRUE CUSTOMER SERVICE...Thanks a million.

Go
Review №99

I totally loved the hospitality, and helpfulness

Go
Review №100

Excellent Job Well Satisfied!!!

Information
28 Photos
100 Comments
4.5 Rating
  • Address:5219 Minnehaha Ave, Minneapolis, MN 55417, United States
  • Site:http://metromotorautosales.com/
  • Phone:+1 612-721-4644
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–4AM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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