We had a wonderful experience with Carlos and his team at Astor. We redid all the doors and windows in our home and they turned out beautiful. They were prompt and clean and stood by their work completely. Carlos even helped us trouble shoot a problem the city was giving us. Many months (over a year) later we ran into a problem with a lock on our door. They were out with help immediately and kept their word and stood behind their product. I would use them again and highly recommend.
We worked with Astor to replace all windows and doors for a 6,200 sq feet home as well as redesigning a whole new main entrance with a beautiful 6 x 7 hurricane pivot door. No regrets. We would work with them again tomorrow if necessary . Recommend 100%.
After getting 5 estimates, we chose Astor Windows and they did an excellent job from start to finish. Their prices were very competitive and they handled every aspect, including patching interior and exterior walls.We had a very large bay window that required a custom built metal structure which they also made for us. All the materials used were of the highest quality, including the door hardware. The supervisor on site, Ricardo, made the difference in handling all our concerns and requests.
Knowledgeable & professional. The director took the time to visit my home, explain the product and give me an estimate. However, they work on larger scale projects so if you live in a townhouse as I do, you will probably have to find another company.
I am a general contractor and developer specialized in building high-end residential homes. I have used Astor Windows in 9 residential projects to date. I think it is time for me to drop a note describing my experience. I am very happy with the Astor team. From the design all the way through the installation of the project, the Astor team has demonstrated both professionalism and accountability. Our projects are technically and esthetically demanding, and Astor Windows has always risen to the challenge. We value the fact that they also have their own metalworking shop which gives them the capabilities to not only do the glazing for us, but also the steel structures. So far, I have no complaints. When we have had issues arise along the way, they have always presented a satisfactory solution. My overall feedback is that they know what they are doing and that they do care about their clients. Keep it up guys!
Astor Windows did an excellent overall job on window replacement in my home.The installers were top notch, did a thorough job and were always trying to keep the house clean as quite a bit of construction dust is created in the process.My only complaint is that the engineering firm they used for my job was very slow to first, come to the house for measurements, and also slow to complete the required drawings and paperwork for the permit process.This delayed my job considerably. If this component of the work could be improved the overall experience would be outstanding.
Before we had contacted Astor Windows and Doors, we had very old-fashioned windows and we had no knowledge on how to proceed in order to get good, secure, and modernized windows. However, once we discovered this company, we felt completely secure and we were guided into choosing the correct type of windows and doors for our house. During installations, everything went perfectly all due to their expertise and commitment. Till this day, we are still completely satisfied with our new, modernized windows and doors! I highly recommend this company due to their knowledge and responsibility.
It was a pleasure to work with Carlos and Astor Windows and Doors. They installed a beautiful French door with impact glass for me. The customer service throughout the process was first class. Even when a small issue occurred, it was addressed and corrected immediately. Once I am able, I look forward to having allMy windows replaced to impact glass from Astor. There is no reason for me to shop for another company when I received all I needed from Carlos and the entire Astor family. Thank you!
The experience with Astor Impact Windows and Doors could not have been better. From working with Carlos and Karena in brainstorming and figuring out the optimum styles and brands of windows to the timely installation and finishing, my wife and I could not have been more pleased. The people at Astor were very knowledgeable, easy to work with, reasonable, and fair. They were determined to ensure that our home was finished in a timely manner and in accordance with our every desire.I highly recommend Astor Impact Windows and Doors to anyone considering upgrading their current windows and doors.
Very professional and reliable company. Our experience was excellent every step of the way. From pricing to delivery and installation, no hiccups. I would definitely recommend Astor to anyone looking for a quality vendor.
Excellent work, professional, friendly. Great teamwork. Installed impact windows in part of our house a few years ago and recently we used them again for the rest of the house and doors. Highly recommend them.
Jorge was great to work with! Great company to do your windows! They are responsible people. They did it on time.
I found Astor Impact Windows through the internet and after researching the company both online and through the State Department of Professional Regulations, I trusted in their service and reputation. I met with the owner and he personally responded to many of my questions. My windows and doors look fantastic and their employees are also extremely professional. I would definitely recommend them!!
Havent used them, seem very reputable, but the prices are higher than other places, so please please please shop around prior to committing to windows. The impact window world is a cut throat business.
Detailed company... great to work with. Had small miscommunications but was immediately resolved.Installers we trustworthy and amicable!
I am glad i picked this company, i am very happy with the work that they did replacing all my windows and doors, great service and the job was completed within the time frame that was planned from the beginning . Great job, thanks again.
I love my windows and doors! Great company to work with! It was a complicated job and they were able to resolve everything!
Windows look great, changed the look and feel of our home. Installers were professional and on time . Jorge Zambrano in sales was outstanding.
Called to get an estimate and apparently they dont service the Homestead area. Business must be really good or they are simply understaffed.***** My rating is totally justified considering that you cant service a residence that is only 18.2 miles away.*******
Beautiful workmanship correct what was not To my satisfaction .Recommend them👌👍👏
The sales and instalation team at astor were very profesional. They helped me with the YGRENE quote and process and provided overall great service. They were willing to work with me since my house is quite old and needed extra work on the window frames, they provided the support and guidance we neded to make the frames work for the new windows.
I cant begin to tell you how helpful, knowledgable and efficient Astor Windows is. As a merchant they hae met and exceeded all my expectations. I am a homeowner and I was referred to Astor windows by my contractor. Well short of amazing is the what the new facade of my home looks like, thanks to the new windows and doors put in by Astor. A big hug to Carlos who made the process of selecting the right window for us, through to the installation and completion of project. He answered all my questions, concerns and worries. I will buyu from Astor in the future. You should buy from them now. You will not be disappointed.Thanks CARLOS !!!Tony
Great customer service and attention to detail.
Carlos the sales guy is professional ..