Honestly Orlando was fantastic very knowledgeable in every aspect. Go see this man if youre looking for a Mattress!!! I will recommend him to anyone i hear in need of one.

Carina works at the Kendall Dr location in Miami. Carina helped us with our purchase of 2 mattresses, pillows and electrical platforms, we still continue to call her for additional items. She has been awesome even after the sale. She is extremely reliable and professional along with her supervisor. I strongly recommend her and her supervisor for anyone in search of purchasing quality mattresses and obtaining excellent service! Thank you ALL!Grateful and Satisfied customer, Corrie : )

Orlando was very helpful & patient as I decided which mattress to buy. He offered suggestions to help me decide how to use the platform frame I had already purchased. I also appreciate how he tried to save me money. I’m looking forward to sleeping on my new mattress in a couple of days!

Orlando did a great job explaining every detail, also very knowledgeable. Thank you Orlando

Wonderful place to shop. Clean and friendly staff. Eufemia was wonderful. She was knowledgeable, quick and efficient. It’s hard to find start like her nowadays. We went to buy a metal frame and she suggested the right one. We are very happy we came to this store.

I was so welcomed and received by Karina Alonso. Very knowledgeable and willing to help. I was impressed with her kind personality and I ended up with the most magnificent mattress and accessories for my new bed. Thank you Karina may God bless you with lots success in your endeavors, your health, your safety, joy and peace! The entire process, her patience are your great assets which you perform in favor of Mattress Firm.

I bought a bed and pillows and Im very happy with my purchase, service was very good also.

Karina was of great assistance in helping us find the correct mattress we were looking for. Definitely satisfied.

The staff was nice and friendly. I was assisted quickly and efficiently. Ms. Karina Alonso was my helper and she was very helpful. 😊 Overall very satisfied with my first mattress purchased.

The man did not help me at all he was tobusy doing nothing very rude nasty, I will never go rheir I will take my business done were else.

Very great customer service and helpful staff.

Great shopping experience. Great service. Sales associate was very helpful. Quick and painless mattress purchase.

I was very impressed with the quality of the mattresses, the selection, ans above all the expertise and helpfulness that Karina offered us. I highly recommend this store and its staff.

Great place. Professional and knowledgeable. Eufemia, was great. I highly recommend this store.

The sales lady was very knowledgeable about the products and was able to assist in all of our needs.

Eufemia Bermudez was SO HELPFUL so respectful and so kind and understanding and PATIENT with all my questions. Definately sending anyone that needs a new mattress to her !!Mattress Firm @ Kendall Corner #052146 definately has an amazing employee there. Above and beyond customer service who deserves some recognition.

Isn’t a pleasure w deal w a professional? Well, Karina Alonso certainly is. I went shopping for a good twin mattress and I certainty got me one and I think good $ at that!!!! I recommend Karina

My experience was fantastic, great customer service. Karina Alonso was very useful and explain everything about the mattress that they have in the store I recommend matress firm to everybody.

Very easy and pleasant experience 😊Orlando was very knowledgeable and helpful.Would definitely recommend 👌

April is an excellent employee with the highest customer service skills. Well mannered, soft spoken, very knowledgeable of the different products in the store. Great patience and demeanor. I wish people would learn from her. I wish her the best success In her sales career as her attitude and sales skills can take her where ever she decides to be. There is no limit for people like her! A great pleasure to do business with her!

Orlando Perez was our salesperson at mattress firm. He was very courteous, patient, and knowledgeable. We bought a tempur-pedic mattress for us and a beauty rest for my Mom. We are very happy with his service. Have not received the mattresses yet, but looking forward to it.

Probably the best experience buying anything ever. Both the reps were awesome, funny and personable. I didn’t even come I. To buy anything. My friend did. And they were so cool I decided to buy one of those adjustable bed frame things just because of it.April was awesome and so was Orlando bloom.I even used the WRONG credit card (Apple Card with oh has no benefits) instead of my Sapphire card that extends the warranty a couple years. I was annoyed at myself and he told me it wasn’t an issue. Orlando called the back office and had it switched, and I received the credit back the next day on my Apple Card.I’ll be coming back for literally anything I need that they have. Even a pillow if it cost more than on amazon.They’re dope.

Rep, Karina Alonso was fantastic. She was very knowledgeable and gave us great service.

Pleased to say it was totally pleasant, Karina was knowledgeable, quick, efficient and very Professional.The Best news was I could have my Tempur-Pedic within 48 hrs delivered. During these COVID times unheard off.Marie

During the current COVID pandemic I was able to pick out the right mattress online to be delivered out of state quickly. This would not have been possible without the help of my salesperson, April Garcia, as she explained all of the available options and their availability. With so many different brands, April was able to pick out the right mattress, using my past purchases. Also, Mattress Firm also offered a good sale price.

Employee was nice and knowledgeable but never told me her name until I asked at the end.

I was very pleased with the help I received they went above and beyond to help me and beat every price that I had received from other competitors and I have been searching for months so I am very grateful to them and would recommend them to anyone

Orlando was so full of great information. Not pushy at all, made my experience a pleasant one. I was very surprised with the prices. I thought I could never afford a mattress from Mattress firm they are very affordable. I even called my mother in law the same day and she bought a mattress too.

Orlando was fantastic with us. Thank you so much for all your help. Very professional and knowledgeable. He is the best part of Mattress Firm. What a great experience.

Very good service. Eugenia was amazing. Very knowledgeable and nice. Great selection. I highly recommend them!

Went in without knowing what to buy and the sales person Karina helped us decide what to get best for our money. Thank you Karina

From the moment I called mattress firm I was blessed by the voice of Angel, the representative who was so willing to assist me. When I got to the location he was able to thoroughly explain everything and give me pointers on the mattresses. He was very patient and kind and made sure I understood everything which is something that customers like me look for especially when I just bought a house and I totally confused and in need of credit. Thank you to mattress firm and Angel for everything.

Orlando was really great and patient with us. Knowledge and wicked funny!

Theyre open by appointment during the COVID-19 situation! April was incredibly friendly and helpful in finding us the best deal on a mattress that was closest to our price range. They delivered and set up the bed for us the next day. Would definitely recommend this store!

Orlando Perez, the sales person was fantastic. He took the time to explain all of the options and answer all of my questions. I feel confident that I received the best deal.

April Garcia was absolutely amazing. She helped with the ordered process from start to finish. Mattress Firm will do everything in their power to make their customers satisfied. Highly recommended !!! For people who are unsure whether or not to make the purchase, do it. Its worth it !

I walked in with 30 min to spare before closing. The young lady who attended me was amazing, great customer service.Smoothest transaction I have ever experienced.

Orlando was a great sales representative. He informed us of all the different mattresses and didn’t pressure us to buy. We are very happy with our purchase of an adjustable bed frame, mattress and pillows. Highly recommend if you are looking to purchase a mattress in the west Kendall area.

Very pleased with the service and attention we were given by Orlando. They have good deals, fair prices and speedy delivery. I highly recommend, this place and the staff is very helpful

April the salesperson was very helpful and very knowledgeable on the mattresses and adjustable frames they had to offer. She was friendly and attentive.

This review is on behalf of Pedro A. Pacheco. I recently purchased a mattress from your store and was very grateful for the incredible service I was provided by Karina Alonso. She treated me very well, was informative, and gave me a great price. Thank you!

If you guys go to mattress firm, make sure you look for April. She is by far, the best sales person I have ever experienced. She was helpful, informative, and caring about your personal needs. I will never buy another mattress that is not from here.

This would be my second time purchasing a mattress at this store. The manager Orlando was a great help for the second time around.

Sales person Orlando was very nicer and friendly, explained everything and allowed us to try out the different choices available etc we went into the store just inquiring and left with purchase. Good experience.

I wasnt totally sure about what I wanted but the sale representative did her job very well. She gave me the confidence to make my decision. I am very happy with the experience today.

April goes above and beyond—Extraordinary Young Lady. Orlando, the Manager, is Incredibly knowledgeable on all aspects of Bedding and their design and construction. Superb Customer Service. This team has everything together! God Bless U guys!! :-)

Orlando and April were very helpful in selecting an adjustable twin bed. Orlando is very knowledgeable and assisted me with the purchase and I am very satisfied with the purchase. Very professional I definitely recommend this store location.Thank you

Karina went out of her way, stayed late and exhausted all the best options. It’s challenging to learn choices at the end of a sales, on a tight budget, after a long day... But when sales associates spend the time and guide you to consider each option and discount with such patience even afterhours you realize that asides from needing their job, they truly care. These are difficult times. We have to thank people like her. Be safe!

Great staff with excellent customer service. Very helpful in finding the perfect mattress. Highly recommend to anyone who is looking for a high quality experience!

Last night’s I went to your store at 127 Ave and Kendall Dr Miami Fl. A young lady attended me and from the first time she spoke I knew that she was an outstanding person. She was very informative about the product Had a vast knowledge of every aspect of the mattresses and super professionalI was going to buy a mattress and end up buying a complete package.April is an asset to your business. Please allow her to know how happy I am with her kind and professional way she treated us.Thanking you in advance

Great service, they have a great special where you get a free adjustable base! Even though I knew which one I wanted I got to try different mattresses. Karina was very friendly and not pushy with trying different mattresses, great customer service and knowledgeable. Definitely owning back for future purchases.

The service I received from Mr. Orlando Perez was exceptional, the knowledge he exhibited and the attention to detail was exceptional. You could not have found a better person to represent your company.

Very helpful and knowledgeable staff, April is awesome she assisted with all of our sleeping inquiries!

Never been to Mattress Firm store before, and I must that during my visit, I was very impressed with their products but mostly with their excellent service. I was helped by Ms. April Garcia and she was courteous, knowledgeable and helpful guiding me through the whole buying process.Thanks April for making my shopping experience a pleasant one!

Great salesperson no pressure explained all styles helped us come to final conclusion

Definitely excel in customer service, found exactly what I wanted for a great price. Definitely coming back soon.

Good service, fast and very friendly

Came in looking for a good relatively inexpensive mattress. My salespeople Karina helped us try several different ones and we ultimately chose a good mattress for the pricing we wanted to pay. Definitely an asset to the company.

This is the best customer service ever, Mr. Orlando and he’s Team are the best, the associate April is a lovely person who knows about the products and make you have a amazing purchase experience.Can’t wait to have my new bed delivered, Good Bed excellent price... thank you guys ⭐️⭐️⭐️⭐️⭐️

Location is easy to find on a strip mall and lots of parking. Thy gave spring coil & memory foam options. I prefer firm. Even at that they have more firm options to narrow it down. Sales person was eay to deal with & to the point. Plus we saved $200 copared to other places.

Orlando was amazing!! We were there about three hours as he patiently took the time to shows us several beds. He had us test out a variety of beds and explained the pros and cons for each of them. He never steered us toward any one bed and we eventually picked out the perfect bed for us.

Wonderful shopping experience. Orlando and his staff were very helpful and knowledgeable. They took the time to provide me with extensive information regard the construction, performance and warranty of each mattress I was interested in. I was caught between three different mattress and they demonstrated patience with my various visits to the store. I highly recommend this particular Mattress Firm location for your next purchase. Thank you Orlando.

Today I had one of the best experiences as a customer that any one can have, I went to the store looking for price and special and YASMEL CORTES took care of me, let me tell you his professionalism must be awarded and if I had a sales team I would love to have him by my side 😀 hes super nice and took his time to explain to me and my wife what we were looking for ! I will not hesitate to spend my money in this location thank to him he did a very good job and I hope he get recognized by the company, thank you buddy great customer service is hard to find in miami and you went above and beyond to make it happen 😊 THANK YOU !!!!!!!!

Today I bought my fourth mattress over several years from April at Mattress Firm. She is extremely versed in all of their sleep products and all I have to do is give April the basic information about what I need and she helps me get the perfect mattress and base for my needs - I am extremely satisfied by the quality of products offered- the prices and discounts and today I even got an adjustable base for free! Go see April at Mattress Firm for all your bedding needs!

I made a purchase today in Kendall corners! And I just wanted to say thank you to April! She really went out of her way to help me get the product I needed, delivered to the location most convenient for me. It was a great experience!

April has been a great help since I walked in, was very honest with me and helped me picked a great mattress. I recommended coming to this mattress firm and speaking with her for all your needs.

I went in to buy a memory foam pillow. Al, the store manager was exceptionally helpful. He gave me an excellent deal! His knowledge is amazing and hes a super nice man.I will be buying my mattress very soon from them. I highly recommend this store..Ask for Al.

April Garcia is the best!! Great buying experience. She is very knowledgeable, patient and kind. Definitely recommend Mattress FIRM at 12833 N kendall Dr. Miami Fl. 33183. Remember to ask for April!! Thank you April!!

Orlando was very knowledgeable, helpful, and had great customer service . He made our transaction very smooth and we were in and out in no time .

Few days back I spoke with Daniel he was very helpful .today I did purchase the matress by phone with Angel Morales his Spanish is very good......he give me good suggestions.

I came in not really expecting to buy a mattress, really only to window shop but April was so helpful and welcoming that I just bought the mattress on the spot. She listened to my concerns and explained all the different features/benefits of different bedding materials. She was also sensitive to my budget and helped me finance my purchase. I got my bed the next day as promised and had the old one hauled away. The delivery was timely and the whole thing took 5 mins, very quick! Thank you so much!

Very good customer service, Orlando Perez was very helpful and kind. Thank you

Salesman was very helpful, sale was great!He took the time to show us varios mattresses and explained the differences.

April is an excellent sales person with a wide knowledge of your products. After visiting several furniture stores, including a Mattress Firm near my house in 162nd and 88th St Sw in Miami Kendall, i was so disappointed with the poor service that I did not know what to do . Suddenly, it occurred to me to look in my phone for another Mattress firm in Kendal, luckily, I called where April works. I headed over there and I was very impressed with her professionalism and excellent customer service and excellent explanation of my plan .I will get my products ship tommorrowEXCELLENT SERVICE! I am a happy customer today because of April.Kudos to her. She is an asset to your company

Very professional experience and helpful personal!!!!

The Sales Person is the best in the world, Profesional, respect with big experience in what customer need. Recomendable for all.

Great service by Orlando from beginning to end of the transaction

Salesperson April saw our need and was able to assist us in a cost effective manner

April was very nice. Explained mattresses options and financing available very well.

Amazing purchase. The salesman was nice and very professional. If you want to buy a mattress ask for Orlando. Great experience,,, I give them 5 stars plus

I was there yesterday, Met with Orlando who was absolutely a delight to work with. He is very Knowledgeable about every Mattress & accessories they sale there. I never felt pressured to purchase anything. He was very helpful with his suggestions & in answering any/all my questions. I am super excited for my new bed. I would totally recommend this location. Go see Orlando he will help you find the best bed for your needs. 😊 #Happyshopper#Gratefulformybirthdaygift

For the past Christmas, I had decided to surprise my daughter with the room of her dreams as a Christmas present.I have got Everything, the bed, the night stands, walls painted, etc. But my big mistake was leaving the mattress for last. Three days before Christmas Eve I still havent found a mattress and I was frustrated. I visited several stores but didnt find what I really wanted for her until I walked into  Mattress Firm Kendall Corner.From the first moment I was treated in an excellent way by Miss Abril García, who is a true expert, but also April never hesitated to go beyond her duties and stay with me even when the store was about to close, until the order was set. I guess I never said thanks for that.My daughter still remembers the moment of surprise with great emotion and joy and is still very happy with her mattress. All in all I just want to say thanks April for your professionalism and help. the surprise would have been ruined without your help

Absolutely amazing customer service!! April was very helpful,Very attentive,Super informative on merchandise, Would definitely recommend my friends to come and buy at this store 5 Stars!!!

I had a GREAT EXPERIENCE. Good sale today and hats off to Orlando at the Kendall Corner store for wonderful customer service, education and going out of his way to give us a wonderful experience. Thanks!

Karina was very helpful and knowledgeable in her sale of my tempurpedic mattress. I recommend her highly.

I had a pleasant conversation with Orlando Perez, he explained the differences between all mattress technologies thoroughly.Thanks Orlando!!

Mr. V was fantastic and we had a wonderful experience getting several new mattresses we needed for a couple of family places. He was very patient and helpful with our many questions. I give him 5 thumbs up!

The customer service was outstanding and the knowledge of the person that explained us the difference between products was formidable

Super good service from them. All of their employees are spectacular and are very good at their jobs. Made buying a mattress very easy.

Great experience! Fantastic team that was happy to help us and explain everything and allow us to take our time. Can’t wait to receive our mattress!

Amazing service and great prices!

Fantastic customer service. Lisette & Orlando were extremely helpful. Would definitely refer.

Great Service, sales lady helped me pick the right Mattress

The service was great! Orlando went above and beyond on his service; really took his time to show us our different options and the perfect fit for our budget. Our experience was great!!

Exceptional customer service. Why go anywhere else. Specifically, April Garcias attention was extrordinary.

Orlando was extremely helpful. He went above and beyond to make sure our needs were met. He gave us plenty of options to chopse from, and many different price ranges A great overall experience

Fantastic Customer Service, knowledgeable and willing to answer all the questions. Great experience.

Great overall experience. Extremely satisfied with results.

Thanks to April for your excellent attention and professional service first time in a long time that I enter a store and go out very satisfied

I would like to let you know that it was a pleasure dealing with April Garcia. She was very attentive and the explanation about all the mattresses you have in stock it was what got me to buy the mattresses I bought., cause I was only there to check them out and wasn’t planing to buy them yet.