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SEB Mattress
3701 Grand Ave, Miami, FL 33133, United States
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SEB Mattress
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Pi
Review №1

My mother needed a new mattress, we went to SEB at the recommendation of my brother. We were very impressed with Sebastian’s knowledge, products and services related to mattresses. He was very helpful in finding the right mattress for her needs. My mother received her mattress as promised and is very happy. The customer service at SEB Mattress is excellent. We are very happy we bought the mattress here. Highly recommend you go to SEB if you need a new mattress!

Kr
Review №2

Shopping at SEB mattress was such a lovely experience. I have very high standards for healthy living, especially when it comes to my children. When redoing their room, we wanted to make sure all their bedding held that same standard; made with natural and nontoxic materials. The inventory at SEB is top of the line and Sebastian’s extensive knowledge of the organic market is impressive. I love the family-friendly atmosphere of his storefront and appreciated the one-on-one attention of boutique shopping. At no point did I feel like Sebastian was giving a sales pitch. He was honest and transparent and helped find the right fit for my family’s needs and budget (even if that meant talking me down from the most expensive model that I almost sucked myself into haha). I could not be happier with our experience and it was worth the almost two hour drive. I highly I recommend shopping here for all your bedding needs!!Edited to add and update: when our products arrived, we realized one item was not going to work for us and Sebastian was able to handle it immediately. Best customer service ever! SEB in Coconut Grove is one-of-a-kind. They’ve earned our patronage for life

Ni
Review №3

Great place to get an organic mattress! I booked an appointment and Sebastian took all the time to describe the various options and types of natural materials. The opportunity to try and feel the mattresses in person helped me make the decision. Sebastian put an expedited order through right there and in five days I had my mattress delivered to my door. Excellent attention and service! Definitely the place to go when shopping for a mattress!

Me
Review №4

Great experience. Sebastian helped me find the perfect organic mattress for transitioning my daughter to a “big girl” bed. It was quick and easy. I also got a discount, so it was cheaper than if i had purchased the same mattress online directly from the manufacturer. Delivery was easy too—he kept me updated on everything. I plan to go back for a mattress for our master bedroom.

Di
Review №5

This store is amazing. If you value the quality of your life and your sleep, this is the place to shop for a marvelous quality mattress. I made a purchase today and Im beyond happy! The service is excellent. They really care about all your needs and offer loving and caring treatment at the store. Anyone can find what they are looking for. Go organic! Thanks a lot for serving me.

Ed
Review №6

Great personalized service in a no-pressure environment! The products they carry (mattresses, pillows, etc.) are excellent and we can attest to the quality of our sleep! The peace of mind of knowing that were not sleeping on top of a pile of chemicals is also priceless. Highly recommend it!

Re
Review №7

Sebastian is less interested in selling mattresses than he is in helping people find what they need to live more comfortably. Not only does he take pride in the products his store offers, he also truly cares about connecting with each person he meets. I really appreciated his generosity and am thankful for his extra efforts in making sure I was all set up to start sleeping better.

Sp
Review №8

Sebastian is friendly, knowledgeable, efficient and extremely responsive. I highly recommend him and his delivery team. SEB thanks for the great customer service and mattress!

Do
Review №9

Tired of being tired of looking for your mattress in all the wrong places?Allow yourself to experience Sebastians SBE mattress boutique. The store is beautiful. The atmosphere is quiet, calm and charming. The products he carries are first class, wonderful items not available elsewhere. Truly unique quality products. Youll receive personalized one on one attention from Sebastian. Youll try all of the inventory and all your questions will be answered. For us it was an awesome experience and today they delivered our mattress. Do yourself a favor. A BIG favor. Call and make an appt at SEB.Allow yourself to enjoy true quality service and care. Dr. RG

Ma
Review №10

Professional and friendly service. Kept me informed every step of the way. Reliable and trustworthy!!! Will definitely recommend and use again in the future. Thank you!!

Al
Review №11

If you are looking for the best place in Miami to buy an awesome mattress, this is the perfect spot. Sebastian is super friendly and they offer a wide variety of high quality items. I strongly recommend!

JA
Review №12

Happy owner of an organic mattress from SEB. My experience so far owns 5 stars. Each part of this mattress is of the highest quality, extremely confortable and well made. Absolutely in love with it!!!!

Ru
Review №13

SEB is my ‘go to’ mattress source .. I recommend his wonderful service and incredible product to all my clients!

Ir
Review №14

Sebastian and his team are fantastic. If you are looking for thoughtful personalized service you can’t go wrong with SEB — from trying out mattresses all the way through to delivery! Extremely knowledgeable and has a wide range of quality organic mattresses available. I can’t say enough about the experience. (And the bed is great too!)

su
Review №15

From the moment we walked in to this store to buy some organic mattresses for our vacation aprment in Miami, Sebastian was so professional,helpful and very informative.He even offered to deliver us box springs if our bed frame did not arrive on timeWhen outr mattresses delivered, and we had a small imperfection on the mattress cover Sebastian sent another one to replace it without questionI strongly Recomend this company and specially dealing with Sebastian

Ja
Review №16

We were searching for a mattress and trying to navigate this bed in a box industry when we found SEB. We were so relieved to find a brick and mortar mattress store that carries quality products staffed with knowledgeable people. Maria Elena, Ralph, and Angela were super helpful and really took the time to let us try out the different mattresses until we found the perfect fit for us. (Naturepedic Eos) We learned things we never could have by just shopping online We drove down from Delay Beach (twice) but it was definitely worth it. We highly recommend working with SEB!

Le
Review №17

Sebastian at SEB mattress has gone above and beyond with helping me with a difficult cross country move. He’s not just a mattress store owner; he’s basically a miami guru! Lol. I have chronic health issues, so mattress quality is very important to me. Regular mattresses can off-gas. Since I have chemical sensitivities, I knew I’d need an organic mattress. So happy to have found SEB! The delivery guys could not have been lovelier or more respectful. Sebastian held my stuff for me for a couple months due to some unforeseen construction delays. Would that my renovations had gone half as smoothly as my mattress purchasing went!Thank you, Sebastian! I appreciate you! I cannot recommend SEB enough for all your mattress, bedding, and water filter needs!

Ch
Review №18

We worked with SEB to source a quick turn around mattress and I could not have been happier about how he dealt with the client, communication, follow up and organization. Things showed up when he said they would, everything was as described and he and his staff were all very professional. I would absolutely work with his team again.

St
Review №19

Excellent experience.Sebatian, the owner. does a no pressure, very informative presentation of his variety of organic mattresses and products.Mattress was delivered when promised and installed by two very nice young guys. My wife is chemically sensitive and even when we buy organic we have to air out product before use. With our OMI organic mattress she was able to sleep on it immediately.

Si
Review №20

Seb is a wonderful man & his care for his clients is second to none. Not to mention the selection of organic-focused mattresses are fantastic.

Za
Review №21

Excellent customer service!! Sebastian’s knowledge of product and attention to customer needs made our product selection a smooth and easy process. We are extremely happy with our purchase. Delivery was right on schedule .I highly recommend SEB Mattress for high quality organic bedding products.

Na
Review №22

Great customer service and very nice store

La
Review №23

The mattress we ordered from SEB mattress store is like a dream! Its currently the best mattress in our house, and I will definitely be shopping here again soon when I need another mattress. Highly recommend this store. Compassionate and intelligent customer service! Thankful they explained all the choices so thoroughly!

ge
Review №24

Seb is a full service provider and bends over backwards to accommodate you. You get to try out a ton of mattresses before you buy. And whatever accessories you need, he has. Great family owned business and he makes you feel like you are one of the family. Very happy with everything.Gene C. Ft. Lauderdale

Fa
Review №25

I wish there were more stars to give! What a wonderful experience buying from SEB Mattress! Sebastian’s knowledge, patience and caring attitude made it a pleasure dealing with this company. His delivery was right on time and the men were very professional! I highly recommend when you need a beautiful and comfortable bed, this is the place to buy. Thank You Sebastián!!!

Ra
Review №26

Excellent communication throughout the process.

Am
Review №27

The best company! Seb offers world class leading service. He is so friendly, always wants the best for everyone and goes above and beyond. At Seb mattress they offer non toxic products, non toxic mattresses, water filters, everything. I’m so happy we found this establishment. I always get a response from them, and as a new mom who wants the best for their baby, it’s been a blessing to find a company that truly cares about their customers’ needs and their health. Rare find! Thank you! Also to note, even the delivery employees are awesome. When do you ever have really sweet and awesome delivery guys? They’re all great! My family members even commented how nice, careful and courteous they were. Thanks again!

Ne
Review №28

We love SEB mattress! Being a part of the short term vacation rental industry, we try to have the best of the best and SEB Mattress always helps us out and gets us exactly what we need! Friendly staff. very knowledgable on a wide range of products, delivery done in a timely manner, we are extremely happy!Best,Tori

fr
Review №29

Amazing selection! I was about to buy online two twin sizes organic natural mattresses but I decided to try SEB and I’m so glad I did. Their products are top of the line and for all budgets. And it’s local! 0 carbon footprint! Let’s support our local businesses when they are at that level of quality and service. Extremely knowledgeable and reliable. I wish them success!!!!

Da
Review №30

Sebastian was amazing. I appreciated his knowledge and advise and the way he handled this transaction from start to finish. Even went as far as updates and check ins after completion of purchase. I would highly recommend buying from them. Wont regret it!

Pa
Review №31

I was looking for an organic bed and found Seb Mattress online. The owner, Sebastian, gave me great service! He recommended I try out various mattresses, encouraged me to spend time on each, he gave me lots of information about his products and answered all my questions. I wasn’t in and out in one hour. Sebastian really took an interest in making sure I found the right bed. I am not yet using my bed, but I have tried a friend’s bed which is the same model as mine and I love it. The electric base was a splurge and at first I wasn’t sure I wanted it, but I am so glad I went with it. I also bought pillows, sheets and mattress protectors and am really pleased with all Seb’s products. This is a locally-owned store, providing terrific services and products. I am so happy I found Seb!

Ro
Review №32

From my initial visit to accepting my final delivery, my experience has been an extremely enjoyable one. The knowledgeable staff guided me with time and patience and truly cared for my well being in searching for the right mattress. Their product line is of the highest quality with natural materials and I couldnt be happier with my final purchase. I highly recommend SEB Mattress and want to thank Sebastian for such great experience!

Ka
Review №33

Having recently purchased a Naturepedic bed at Seb Mattress, I can tell you the quality of service is excellent. Sebastian took the time to review my needs and offered guidance which turned out to be the right fit. He is professional, courteous and patient... with very good follow up skills.The white glove delivery service was a breeze. The truck was on time with a heads up notification of arrival and the men were professional with protective gear for these challenging times.This is a well run company and it’s been a pleasure doing business with them.

Co
Review №34

SEB Mattress!!!WOW! What an amazing, patient, and professional experience!I am extremely pleased Sebastian and his company was referred by a close friend.SEB made the purchasing experience friendly, pleasant, and educational.Their products offer the highest quality of standard for the selective type of client seeking the best of the best long term options.The ambiance in their retail stores are on par with the clients overall acquisition experience and I will always return when I need additional products.I left with the mattress of my dreams, along with making a new friend!!Thank you very much Sebastian!!Sincerely,Colin Carby

Le
Review №35

Great product knowledge and service!

Ch
Review №36

Comfy, clean, green, nontoxic and amazing customer service! I’m very happy with the mattresses I purchased for my home and Sebastian the owner was a delight to deal with. I Highly recommend this store.

Br
Review №37

After calling many companies oh, I was getting the run around and no one could deliver a mattress the next day without charging me about the same it would cost for the bed. Finally I ran into SEB mattress. He was very nice on the phone and very accommodating and knew exactly what he was talking about. not only did he charge me a great price for a great mattress he delivered it the next day in the afternoon to my wife and she was forever grateful. If you need something from him I guarantee you will be a happy customer. Youre probably wondering why I couldnt go to mattress myself, well I was out of town. thats why I praise what he did for me. so the next time I buy a mattress I will be going through him. I recommend you do the same.

Sa
Review №38

Seb and company were extremely helpful, knowledgeable, and professional start to finish: the information on each brand and style, changing the options back and forth to make sure we knew what we wanted, regular updates on shipping dates, through delivery, set up and old mattress removal. They take pride in what they do and place a high value on people and customer service. We considered several options and it was a difficult choice - I think we could’ve been happy with 3 different styles. We’ve slept great each night so far And are pleased with the purchase. I highly recommend SEB mattress if you’re looking for a better night’s sleep.

Al
Review №39

SEB Mattress provided my girlfriend and I a mattress purchase experience like no other. The employees went above and beyond to provide a next level customer service experience. Not to mentioned the quality, selection, and affordability of the mattresses themselves.A mattress is a long term investment in yourself. As such I would highly recommend a purchase at SEB Mattress to ensure that you are making the best choice.

De
Review №40

Sebastian was excellent! He knows his product and backs up his word. Responsive, professional, and pro active. Sebastian cares for his clients and treated me accordingly. I will never buy from anyone else!

Ro
Review №41

Great product and most important, AMAZING customer service ..They went beyond to make our clienthappy .. appreciate Sebastion and his team for their expertise and honesty

fi
Review №42

I had a great experience with SEB Mattress. Had called a few different retailers but ended up purchasing from SEB Mattress because of Sebastian’s friendly manner, his eagerness to help, and competitive pricing. He patiently explained the pros and cons of each different mattress. We tried many different configurations. We made a mess and although he was there all by himself, he didn’t complain and was patient throughout.He didn’t try to up-sell me into products I wasn’t interested in, but instead made sure I was purchasing products that were compatible, and would satisfy my criteria.This was a great stress-free experience. He answered his phone regularly, scheduled callbacks when he was with a customer, and made sure to keep me updated with the delivery status of the order.I had not ordered my bedframes yet and he gave me box springs to use until I received my frames and also gave me white-glove delivery.I think the highest compliment I can give, is that for my next mattress purchase, I will return to SEB Mattress.Thank you, Sebastian!

St
Review №43

Great place to buy a mattress if youre near Coconut Grove. theyve got an excellent selection to choose from and the sales staff is very friendly and helpful. Theres parking up front too.

Cy
Review №44

A pleasure to deal with.... Mattresses r excellent as are the people who you deal with. This was a very positive experience!!!!

Er
Review №45

Sebastian was very helpful in showing us all the Naturepedic mattresses that his shop sells. We wanted completely organic mattresses that do not have flame retardants or other chemicals that can cause allergies. Although we had researched various types of mattresses, Sebastian was helpful in going through the features of his products. He also switched various layers in the mattresses so that we could test different degrees of firmness in making our selection. Finally after testing several mattresses, we opted for the ELQE mattress and selected the firm layers since we like a mattress that provides firm support. Then Sebastian was very helpful in setting up white glove delivery and removal of our old mattresses. When his team came, they were also knew a great deal about the mattresses and helped remove both the old mattresses and bedframes. This is our third night using the two new mattresses. So far, we have found them very comfortable and are quite happy with our purchase. We would strongly recommend SEB Mattress in Cocoanut Grove as an excellent place to shop for a new mattresses.

Jo
Review №46

My wife and I came here because of our son. After researching about off- gassing and all the hazards that come with it, we decided to find a solution. We searched the internet and were led to SEB Mattress. Ralph helped us out and was extremely knowledgeable on organic mattresses.. We immediately felt comfortable buying one for our son. Besides having asthma and allergies, this bed was the best thing we couldve gotten him.Most of your time asleep is spent in your bed... Why not spend the few extra bucks on something healthier for you? The owner Sebastian was great also. He made ordering and delivery of the mattress a great experience. We will highly recommend and come back in the future!

Le
Review №47

Lovely showroom. customer service is excellent: clear communication from order to delivery.

Ja
Review №48

Sebastian made it a pleasure finding the perfect high quality mattress! After doing my research, I was relieved to find a location to try out the organic mattresses in person. The delivery was quick and seamless. I couldnt ask for a better experience. Thank you!

Wa
Review №49

I was interested in going into the store because the sign said Organic mattresses. I needed a topper and Sebastian was very helpful and patient to show me the variety of his high quality latex and memory foam. I chose latex and am so happy with it. It is 2 high and has a beautiful quilted cover and best of all it gives me a delicious sleep. I will go back to the store and recommend my family and friends to SEB. It is worth every penny I spent.

Ba
Review №50

I cannot say enough positive things about SEB Mattress and its owner, Sebastian. Being a Coconut Grove resident, I drove by the store many times over the years but never paid much attention. After purchasing an expensive mattress and having to return it because of a terrible odor, I decided to stop by. So glad I did! Sebastian was so knowledgeable, patient and professional. There was no hard sell or pressure and he really listened to my concerns. We decided on an organic mattress since I wanted to be sure there would be no off-gassing and we are very happy with our Naturepedic selection. From the minute I stepped into the store through delivery and even after (he called to see how we liked our mattress) it has been a wonderful and flawless experience. I would highly recommend SEB Mattress!

Ju
Review №51

I had an amazing experience - from ordering to delivery and set up! I highly recommend SEB Mattress! We love our mattresses!!!

Ma
Review №52

When we realized our growing family needed a new mattress, I thought for about two seconds about where I should go. Seb mattress was the only place. I wanted something safe for my kids (and for us) and quality. But I also wanted something that supported a local business. If you can buy something from a local business, even if it costs a little more, that small increase in price is worth supporting our community. Big box stores 1) aren’t that much cheaper for the product you’re getting. In fact, an equivalent mattress at a big box store or online store was about the same and 2) the customer service doesn’t come close. Seb stayed with us after hours to test every mattress. He understood our budget needs and helped us pick the best mattress for us. His delivery guys came the day they said they would, were extremely helpful, respectful of the social distancing and fast. Seb followed up and made sure our first night sleep was what we had hoped. Mattresses are a big part of our lives that we think nothing about on the daily. I’m so glad we made this purchase with Seb.

mi
Review №53

These folks have it all! A quality product, competitive pricing and great delivery!! They brought a mattress all the way up to the 4th floor with no fuss!

Bi
Review №54

My mom and I were in the area and were interested in buying a memory foam pillow (we werent planning on buying a mattress). When we walked in, we were showed the pillow but also the mattresses. The mattress I tried felt amazing and was affordable. The woman at the store mentioned her own experience with physical pain that was attributed to her old mattress. I resonated with her and realized that I myself experience a lot of tension in my upper back and thought I would be making a good investment in buying the memory foam mattress. Its affordable, extremely comfortable, and has a 10-year guarantee! Great buy–and the customer service was amazing, too.

Lu
Review №55

Great selection of mattresses, etc. Sebastian helped me to choose a mattress for my daughter, and she loved it. Customer service is excellent.

Pa
Review №56

I highly recommend SEB Mattress! My husband and I were looking for a non-toxic mattress online and luckily stumbled across SEB. Sebastian and his colleague helped us find the best mattress for us, and also helped tremendously with setting everything up in our new apartment. Im so happy to have found a store that sells bedding products made with integrity! The customer service is great too!

Ma
Review №57

Thr best service and product range in the USA.You dont have to go to turkey to get organic, but you will be one if you dont drop in to see Seb!

Ma
Review №58

Sebastian was great. He gave us detail I needed to know about the mattress we bought for our 2 year old son . He made the whole process amazing. He was also kind enough to call after delivery and check up and make sure everything was to our expedition. I would totally recommend this store if you are ever buying a mattress for yourselves or your kids

Na
Review №59

Victor was great, he helped my grandparents find the best mattress at the best price for them to feel comfortable. In no time my grandparents were happy with the choice they made, also he was able to show them a selection of what they wanted specifically at the right price so they can make a great purchase. They’re very happy! Another mattress bought at this location.

Me
Review №60

Costumer service was exceptional from start to end. So far we are thrilled with mattress. My husband has a bad back and hips and loves the mattress. We are very happy my 2 friends referred us!

Ri
Review №61

After buying a new mattress which didnt work for us from another firm, and going through a very bumpy and lengthy process to return them, my wife and I stopped at SEBs Grand Avenue store where we greeted by Sebastian. From then on it was smooth sailing all the way to prompt delivery and now full satisfaction with the superb mattresses purchased. At every step, way we received the most informed, friendly and straight salesmanship and perfect execution from Sebastian and one of his brothers who delivered and set up the mattress. They earned our strongest recommendation.Ricardo Moran, Key Biscayne. November 2019

Ma
Review №62

I drove an hour to shop at SEB Mattress and was not disappointed; they carry high quality, organic mattresses. I was very impressed and pleased with the service and the mattress that I ordered. The store is owner operated, by Sebastian, which I feel makes a big difference in the quality of service and care I received. Sebastian is very knowledgeable and takes a lot of time to make sure you are happy with your choice. I will definitely be a returning customer.

He
Review №63

I was referred to this store by a friend and let me tell you, what a great experience, Sebastian is great and he helped so much and took his time to find my mattress, the delivery and setup was great as well, I will recommend this guys with my eyes close. THANKS

Ar
Review №64

Thanks for the friendly service. The guys really know their stuff and helped me find the perfect bed! Would highly recommend to anyone.

al
Review №65

I absolutely love my mattress. Sebastian and Ralph provided amazing service from start to finish. My bed is of SUPERIOR quality, and I got it for a great price. I could not be happier and I have recommended SEB Mattress to friends and family! You wont be disappointed if you choose to shop here.

Ta
Review №66

I think everyone dreads buying a new mattress but Sebastian made it easy. He has a great selection and the delivery/setup was punctual and efficient. Super friendly. Thanks for such a positive experience.

Kr
Review №67

My husband and I were referred to SEB Mattress by our Functional Medicine Doctor, since we wanted to live a healthier lifestyle by avoiding toxic chemicals/products, and we are so glad he did! We cannot say enough positive things about SEB Mattress and its owner, Sebastian! Immediately after throwing out our 10-year-old Tempur-pedic, we made an appointment with Sebastian. He was kind enough to accommodate us during this difficult pandemic by scheduling a private appointment to try out the mattresses. Sebastian was truly informative, patient, and professional. He really listened to our concerns and preferences. We fell in love with an organic mattress by Naturepedic. Since these truly special mattresses are made-to-order, Sebastian went above and beyond with delivery tracking updates. Him and his team were kind enough to help with install and delivery. It has been a wonderful and flawless experience, from start to finish. We highly recommend SEB! If you’re considering investing in an organic mattress (and you should!), GO TO SEB ASAP! They’ll take the best care of you. Outstanding customer service👍🏼 What are you waiting for?🙃 Thank you Sebastian + SEB Mattress Team!

Ja
Review №68

I highly recommend SEB mattress for anyone looking for a good quality mattress. Excellent customer service. Sebastian one of the owners has a lot of patience and really cares about you making the right choice for the mattress that fits your needs. I am happy with my purchase and if I ever need another mattress, I would definitely buy it from here.

Sa
Review №69

We came into town to visit our son and needed to buy a mattress and box spring immediately for his second bedroom. Andreas spoke with us on the phone and even offered to stay late so that we could get in and see what he had in stock. We found a perfect set and were in and out in record time. The service was excellent...and the foam mattress is absolutely perfect. We couldnt resist the pillows, too. We will be sleeping comfy tonight! I would highly recommend this store. Great products, beautifully presented. Knowledgeable, professional and friendly personnel. Great prices. We will return!

Li
Review №70

As a long time real estate broker and having lived through several hurricanes, it is my pleasure to share my experience with Sebastian and SEB mattress. They delivered on time and as promised in the midst of this latest crisis. I will refer all my clients to them moving forward.

Mi
Review №71

Both Ralph and Sebastian were amazing! My 3 year old son loves his new mattress and my husband and I are comforted in knowing that he is sleeping on a mattress with no chemicals! They provided exceptional customer service and made delivery options easy and convenient. On top of that, Ralph gave us a sample of his home made candles which are amazing too!! Would definitely recommend to anyone!

Kr
Review №72

Amazing service - great prices and quick and free delivery. Sebastian was so helpful and goes out of his way to ensure you buy the mattress that is best for you. It was so nice to purchase from a non-chain locally owned business!

Li
Review №73

We just bought our mattresses here after I met Sebastians wife at a child event. She told me about what they did and since I needed 2 mattresses I decided to visit SEB. It was great because they were. very knowledgeable and they also seemed to have something for every budget. We did go with the Organic Mattresses and they are awesome! I love supporting local family business...it helps when that business is actually great like SEB! So if you need a mattress (doesnt everyone) definitely visit SEB! I highly recommend them!

an
Review №74

We love SEB Mattresses. First of all, there is a showroom right in Coconut Grove, which has the best in organic mattresses that you can lie on. Second, Sebastian and Ralph are súper nice and knowledgeable. Does not feel like a car lot, the way so many mattress stores feel.

M.
Review №75

SEB is wonderful. Sebastian and Ralph are knowledgeable and approachable.The store offers a wide range of mattresses at a wide range of prices. I went in with a budget and feel like I got real value and a great nights sleep. Thanks guys!

Sa
Review №76

What can I say, hands down the best customer service Ive received as a new resident of Miami. Sebastian is very knowledgeable when it comes to organic mattresses and he had a wide selection of mattresses for us to try including all the brands we had researched. He gives new meaning to white glove service. When we arrived in Miami he had already arranged delivery with our home owners association, provided them with all the insurance requirements, and provided us with a temporary base so that our new mattress wouldnt touch the floor while we shop for a new bed. Couldnt be more pleased.

Ch
Review №77

Incredible business and customer service. Experienced a shipping issue where item was damaged in shipment. Owner immediately called OEM and had the replacement rushed for delivery. All along, the communication of progress and updates from the owner to me were second to none. I would absolutely do business here again. Has my very best recommendation. Thank you!

Gr
Review №78

Sebastian and staff are the nicest and most knowledgeable people to deal with in the Mattress business. I strongly believe in supporting small and local business, and SEB Mattress makes it easy. No pressure, but a terrific offering of quality products that deliver great customer support, value and satisfaction. Highly Recommended !

Br
Review №79

If you are a UM student this is the only place you should buy a mattress. Sebastian has the best deals and really cares about his clients and doesn’t just want to make a sale. Delivers right to your door next day easy set up. Recommending him to all of my friends.

Co
Review №80

Top of the line customer service. They opened early for me to accommodate my schedule. Punctual, followed through with all the information I was seeking. Couldn’t be happier with my purchase!

Al
Review №81

The customer service and quality of this store is beyond expectations. Ralph assisted me in finding a mattress that fell in my budget, with superior quality. He was incredibly helpful and genuine. Sebastian helped me schedule the delivery and he provided phenomenal service. They even sent a surprise in the mail and a coupon. I cant reccommend visiting the store enough if you need a new bed!

CG
Review №82

Seb and his team are simply amazing. We are happy with our purchase and even more with the services. The price was just right and the quality of our new mattress surpasses our expectations. We strongly recommend SEB Mattress store, you wont be disappointed.

Ry
Review №83

Everything about the experience was great. In fact, we liked it so much we returned for a second bed and electric base. Customer service is second to none, and the prices here are unbeatable (in our experience). I highly recommend this place, especially if youre looking for a quality mattress on a budget.

Ya
Review №84

Sebastian is a pleasure to deal w...so knowledgeable and helpful :))) we purchased an OMI mattress w adjustable base and couldn’t b happier :)). Will b buying all our mattresses here :)))

Ca
Review №85

I went to SEB to buy a mattress that didnt have the chemicals or toxins other mattresses have. Sebastian was so knowledgeable & helpful, that I ended up buying a waterproof mattress cover, 2 pillows, 2 sets of sheets and an organic clothes detergent. It was such a great experience, that I will buy all future mattresses at SEB.Carmen De BernardiMiami, Florida

Al
Review №86

Great service ~ Sebastian knows a lot about his products and matched the best mattress for me. I’ve been sleeping like a dream ever since I received the mattress bought at his store. Thank you

Em
Review №87

Don’t buy a mattress anywhere else! After doing very thorough research, I was looking for a very specific mattress that I could only try in person in the Carolinas. Lo and behold, I found that SEB had one I could try and I went. I am so glad I did - the owner Sebastian is extremely helpful and knowledgeable and guided us on purchasing the perfect mattress for ya, while always being mindful of price. He even helped us with extra box springs as he knew we had just moved and did not have all our furniture. And he called multiple times to check on how we liked the mattress afterwards. I am going back for the mini crib and other mattresses now that we are settled. Don’t make a mistake to buy at big mattress stores - SEB has everything that is worth having in his store.

Ta
Review №88

After spending too much time on-line researching natural and organic mattresses and getting totally overwhelmed and confused, I was so happy to simply walk into SEB Mattress, just a few blocks from my home! Sebastian is so knowledgeable and patient and helped me find exactly what I was looking for. Im still a big fan of bricks and mortar shops in our communities...especially when it comes to something like mattresses...you must try them on before buying.

ka
Review №89

SEB made everything so easy flowing and great prices. We absolutely love our new mattress. Highly recommended!!!! Love the follow up updates from the store. :)

Ja
Review №90

We’re so happy we found this place! After shopping all over Miami, we came across SEB, where they were extremely knowledgeable, helpful, and professional. From the moment we walked in the doorwe felt taken care of and supported. We ended up buying a mattress and a base and referred two of our friends. The team at SEB couldn’t be better and were very happy not only with the service, but also with the mattress that we got. We are finally sleeping well!! Thank you SEB!

Jo
Review №91

These guys are amazing! They held good to their promise to come to my house multiple times to get the comfort level of my bed just perfect for me, and theyve been consistently responsive and respectful.

J
Review №92

Euro size mattress fast, great store and service

Er
Review №93

I couldnt be happier with the bed my wife and I purchase and the service absolutely stupendous! Sebs was incredibly helpful during the shopping process, guiding us through all the mattress options we were interested in and make sure we wouldnt be overwhelmed by the variety of options available. This place isnt a sharky showroom, Sebs really wants you to be happy with your decision and it shows. Needless to say we were very pleased with out mattress and topper choice, price was fair and best of all, if we werent happy with our choice, we had the option to exchange. Lucky for us, it was a whole in one!

To
Review №94

Great service, good price. A pleasure to deal with Sebastian. Helping promote healthy mattresses is important for everyone, so thanks for doing it.

Em
Review №95

Its taken me far too long to leave this review. I purchased a mattress for my son from Sebastian and to say the service was 5 stars is a gross understatement. So professional, from the initial purchase, to arranging a delivery schedule even checking in on us after we recieved the matress and the days that followed to make sure everything was ok. The store itself is beautiful, great products well explained by Sebastian to best suit your individual needs. A great mattress is very important and youll be in the best hands here. Weve since returned and purchased two new pillows which are amazing. Highly recommend.

Ra
Review №96

SEB: exceptional customer service, outstanding business integrity and a phenomenal quality product With SEB there is no other choice then to do right by the customer. This is why when I needed to purchase a 2nd mattress a year later ... I returned. Sleep is critical for rejuvenation and overall healing. There was no other option for me. SEB is a blessing and a gift.Thank you - thank you!Rayvin

Ca
Review №97

Sebastian is so knowledgeable and dedicated to giving great service. The organic full length body pillow I got there improved my sleep from the first nightSo grateful!

Le
Review №98

Sebastian is the best. He gave us the best advice. Also he delivered on time.The mattress is perfectThank you Sebastian for everything!!!!

Me
Review №99

This family owned business provided us with such great customer service during the purchase of our mattress, from beginning to end.

Ed
Review №100

First thing I want to say thank you to Sebastian and Ralph for all the help, time, and patience they had with me! I was coming in as a tough customer due to my terrible experience with these other Mattress Companies. I walked in as a customer and left as a friend! These guys went beyond my expectations as a small family owned business. My experience here was not only amazing, but these guys are well knowledgeable on the products they have in their store, from where the mattress is made, to the materials they put into making the mattress, and to find the best mattress suitable for your best personal preference! They made this experience such a breeze for my wife and I. Thank you again gentleman for all your hard work and dedication! Cant wait to do business with you again!!

Information
100 Photos
100 Comments
5 Rating
  • Address:3701 Grand Ave, Miami, FL 33133, United States
  • Site:http://sebmattressmiami.com/
  • Phone:+1 305-461-8674
Categories
  • Baby store
  • Mattress store
  • Bed shop
  • Bedding store
  • Bedroom furniture store
  • Home goods store
  • Linens store
  • Organic shop
  • Store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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