Lourdes was knowledgeable and very helpful, but most of all…friendly! One of the best shopping experiences ever.

Jeffrey was so helpful and kind. He offered product knowledge without being intrusive or pushy. He was so nice. Wonderful customer service. I felt very comfortable and felt he truly wanted to help. His attitude is amazing! He made mattress shopping such a stress free and easy experience. Thank you Jeffrey!

Jeffrey Cortes is the best, he handled everything for me, went above and beyond. We had a few issues upon delivery and exchange but he worked very hard with the corporate team and got me taken care of. I will never go to anyone else for a mattress. Trustworthy and honest he really goes the extra mile. Go see him you wont be disappointed.

My boyfriend and I came in here the other day not having a clue of what we wanted but Lourdes guided us and helped us find the perfect mattress. She was so patient and kind - we really enjoyed our experience. Thank you Lourdes!

I really enjoyed the shopping experience. I knew what I wanted going into the store. I was very happy to have our sales rep was very knowledgeable about the mattress I was buying and helped answer some questions that I had. All in all very kind people working here and they really want you to get the best mattress that you need and not what they need to sell. Im definitely a happy camper. Thanks guys!

My husband I visited mattress firm and we were greeted by Jeffrey Cortes who was more than happy to serve us. He was friendly, very professional, knowledgeable about all mattresses, and was a pleasure to do business with. His positive energy made us feel so welcome that we already told our family and friends about our great experience and have recommended the store to others! We not only left with a mattress but we left with a great impression, and know that everyone we recommend to the store will be treated with the same care we received from Mr. Jeffrey Cortes.

We needed mattress with a quick turnaround. Jeffrey was extremely helpful. Before we even arrived at the store, he had researched options for us and knew exactly was in stock and at the best price. Top notch customer service!

Never felt so well taken care of at a store. Mr. Jeffrey Cortes was so helpful. He gave me many options, shared all the necessary information about mattresses, adjustable bases and bundles. I ended up paying a great price for a Top mattress and the bundle included a free adjustable base. No other store is providing the service of picking up your old mattress, however they do. Not to mention that my items are in the inventory and it could be delivered as soon as next day. The store at coral gables and coral way (@ Miracle Marketplace)

My sister & I needed to purchase mattresses and have them delivered to Orlando by the end of the month & Jeffery was so helpful throughout the process. He provided sleeping facts & explained the differences among the mattress, he guided us through the credit card process & checked the delivery address multiple times. Overall, thanks to Jeffery, my sister & I had a smooth experience.

Jeffrey Cortes was very kind and attentive. He guided our daughter Rachael very well, so she can choose which is the best mattress that she likes. There are so many options that we dont even know how to choose ... We bought the mattress we wanted at a great price! We recommend !

Fantastic shopping experience from start to finish. I would definitely shop here again and would recommend Mattress Firm at Miracle mile to friends and family. Anna is the best and was a pleasure to work with. Also, the red carpet service was seamless and wonderful as well.

I went Yesterday to purchase a mattress, I wait for almost 1 hour; the sales representative Mrs. Lourdes was very good and provided Excellent Costumer Service, but no refreshment was offer, especially water.

Jeffrey Cortes was very knowledgeable and efficient in helping my wife and I choose the right mattress for us. He showed us all our options and laid out the benefits of each. We really appreciate the great service he offered us and we feel we made the right purchase.

Jeffrey is a great seller, I got a lot of info from him for take the right decision to buying the perfect mattress fit for me and my family

The sales person was more than helpful. She made the experience very desirable to come back and purchase more .

Jeffrey was super helpful. I am buying a bed for the first time, and he had so much knowledge on the types of mattresses, the details, the differences and the sales! He spent well over 45 minutes with us, and was super friendly! Would highly recommend this store, and particularly Jeffrey.

First time shoppers for new beds and we were so lucky to have Camille Guzman help us out. She broke it down for us and was so knowledgeable. She also clued us in to some awesome deals and made the entire process really easy. In the end Camille made sure to find the right mattress for us and made some thoughtful suggestions in regards to furnishing our master and guest bedrooms. Thanks so much Camille!

From the moment I walked in, Camille was very welcoming and not pushy at all. She showed me different mattresses and prices and she knew exactly how to answer all my questions. She also knew a lot about sleep and the material inside the mattresses that would help my sleep needs. I recommend going to her! Never seen such good customer service. Love the hospitality! BUY FROM HER

Jeffrey set me up with the mattress of my choice. In and out in about 30 mins. The delivery window was only 2 hours, and they arrived right in the middle; cant really beat that.

Jeffrey made it extremely easy for us to come in and pick a bed within our budget. we were in and out in 10 minutes and left happy with our choice. Thanks again Jeff

Only regret I have is not going to them firstJeffrey was extremely professional and knowledgeable..Only going to them from now on 🙂

Great service, very attentive and professional. I highly recommend the store located in Miracle Mile managed by Jeffrey.

Lourdes was wonderful! I bought a mattress thank you!

Absolutely a delight to work with Camille. Gave me plenty of options at the price point I was looking for. Found it for me at another location and had zero issues picking it up .

Jeffrey was super helpful and welcoming ! I recommend this Mattress firm to everyone. It’s on 33 ave and coral way. He’ll give you better discounts than online . Highly recommended ! He was the best!!!!

Camille was amazing in her customer service! She was very helpful and polite. Highly recommend! Best prices and service

Camille was an absolute pleasure to work with. She was professional, knowledgeable, and capable. 20/10 experience! Highly recommend her and this location.

I just received my beautiful king size bed with free adjustable frame it’s Awesome also you can track the delivery, I must say Jeffrey Cortes was great not pushy my mother inlaw ended getting a mattress and adjustable bed also I’m very happy and happy I went to this store on Coral way in the Gables.

We had the best representative....Camille Guzman. She was friendly, very knowledgeable and very patient in explaining each of the different models of mattresses!

Very pleased with the attention, with the products they offer. The seller very attentive and professional. He give me a detailed explanation of every thing to make the correct purchase. Very happy with my item. Thanks a lot.

Great experience! They helped me find the perfect bed and took great care of me!

Amazing experience. If you come ask for Jeffrey Cortes, he’ll help you out and explain it everything to you. He’ll recommend the best mattress and pillows for you. He knows about customer service and he will guide you. Totally recommend coming here to buy your mattress.

Amazing service and very helpful employees and fair prices! Camille was very nice and helpful! 100% recommend.

I had no knowledge about beds. Going in there I was greeted and showed all the different types of mattresses and how they differ. Left very happy with a new queen medium mattress! Great service in a nice location, highly recommend and will definitely be back for my next mattress!

It was a pleasure to buy at this store Camille Guzman help me pick up a mattress and i recommend this store when it comes to purchasing a mattress because they have a great selection of mattresses.

My experience was top notch. Chigo is an absolute expert. He showed us the perfect bed based on what we need. The whole process selecting a mattress then a base and finally paying was very seamless. He didn’t pressure you into anything he was very helpful and I would totally recommended him to anyone.

Alen was exceptional, if you come here make sure you specifically request him! True customer service .... attention to detail and customer satisfaction. Highly recommend location with associate experience.

Jeffrey cortes is the best! very professional and helped my mom get a great bed set. very good prices. good selection. would recommend this location.

What a great experience! Jeffrey went above and beyond to make sure I stayed in my budget and got the best mattresses for my son and I! It was my first time buying a mattress, I learned so many new things I did not know before! Love this store!

Great experience, I spoke with Jeffery and he took care of all my questions and concerns and was an absolute pleasure to speak and deal with .10/10 would recommend dealing with him

I had the best experience. I would higly recommend you to talk to jeffrey, he will help and guide to pick the right mattress. He wasnt pushy at all. Great customer service and i will come back.

I had just come here from El Dorado disappointed with my experience with the service there. Since the moment I entered Willy and Jeffrey welcomed us with open arms and a warm smile. In my time with them I learned more about mattresses and sleep than I have in my entire life. I left feeling informed and happy about the decision I made and I’ve never been more excited to get on a mattress. If you’re looking for a new mattress ask for Willy or Jeffrey!

Alen was fantastic would definitely recommend speaking with him if you are thinking about getting a new mattress. He will do everything he possibly can to help you get the best mattress within your budget. Thank you Alen and Mattress Firm for an easy and pleasurable experience!

I had a great experience buying my mattress. Jeffrey the sale associate was very knowledgeable and found the perfect mattress for me. I recommend him to anyone who is looking for someone who really cares about your sleep needs.

Recently went to this store to purchase a new mattress and I have to say the service Jeffrey Cortes, offered exceeded expectations. I was very pleased with my experience he was informative, patient and understanding. Definitely recommend this location to purchase your mattress. Happy customer!

I was JUST curious about a NEW MATRESS AND WANTED TO SEE PRICES. A GREAT, GREAT SALESGIRL, VERY KNOWLEDGEABLE, strong PERSONALITY AND INTELLIGENT, CONVINCED ME TO SOLVE this problem which I had“pending... and pending”- Thank You! CAMILLE GUZMAN AND THANK YOU “MATRESS FIRM “ FOR visiting your GREAT store. ! this afternoon. Roberto GARCIASERRA, Miami, Fl. 33145

Beyond amazing experience. Jeffrey was extremely informative and helpful. I bought two mattresses, protectors and tempur-pedic pillows ! I’m so happy I was able to get everything I needed. Thank you once again for everything Jeffrey! I recommend 100% he will walk you through every single details and work within your budget to meet your needs!!

Great place to buy a mattress. And David will tell you all you need to know about mattresses and how to choose the perfect one. Highly recommended!

Great customer service! Jeffrey was super helpful and knowledgeable. I would definitely recommend anyone looking for a mattress to speak with Jeffrey at Mattress Firm on coral way. Thank you again!

Very friendly staff and understandable. The place seems very clean and the selection of mattresses were very good and price was good. Over all place is 5 stars

Came in unsure of what exactly I wanted, and left with just what I needed thanks to Jeffrey. He was very understanding about my budget and helped me find the right mattress for the right price. Next time I need a mattress, I know where to go!

I have been 2 times to this store, the first time I was looking for options for a mattress, Chigozie Enendu attended me and it was wonderful service I was delighted with my purchase so much so that I needed another mattress for my parents and I went one more time but watching only that Chigozie Enendu was there, that boy is very kind and attentive and above all passive for me because I dont speak much English and he still treated me very well. I only came here for the second time for two things 1- The service of this guy Chigozie Enendu, 2- For the quality of this store. Thank you Chigozie Enendu, thank you MattressFIRM

Amazing shopping experience.Customer service was very personalized.My Dad was able to obtain all specifications for the mattress. The salesmen (both) were very professional.Big kudos for they!

The person that helped us was very knowledgeable and patient in every detail. We asked for differences between brands and about financing procedures and she was really clear and straight with her answers so it was much easier for us to make a decision

Just bought a mattress great service the best deal and the REP Alen was super awesome! I recommend his service and location.

I had an amazing experience with Mattress firm! Found me exactly what u needed and the price was great. Thank you Milton @stire in Coralway Miami

Jeffery was very helpful and knowledgeable. So happy with my new base. Thank you mattress firm!

Mr. Cortez was very helpful and efficient thank you

Jeffrey was extremely helpful in guiding me for exactly what I wanted. He was very flexible and was able to deliver the mattress promptly despite my busy schedule.

I can happily say that I experienced top notch service. Salesman Alex Valiente was very informative and accommodating. I will definitely recommend Mattress Firm.

I was treated like it truly mattered to them if I would love my mattress. They did not try to up sell me. They were patient. When I called back the next day after first visiting the store Robert remembered exactly who I was and also exactly which mattresses I looked at. I would recommend this store to everyone. They went above and beyond to make sure I was happy and had the mattress that I would love. 10 platinum stars for them.

Farides was very helpful! She helped us get everything we needed quickly.

Incredible service!!! Jeffrey was extremely helpful and knowledgeable and helped us make a decision on a great mattress.

If you need a mattress this is the place. Jeffrey is the best salesman there is, very knowledgable and kind. We cant wait to receive our mattress.

Jeffrey assisted in a professional manner. Highly recommend this location as the detailed explanation of mattresses was thorough during the sale of multiple mattresses and bases.

This store is amazing. Robert the manager is the best and has great customer service. He is definitely a good asset to the company. He is very knowledgeable, has patience and is very professional. Im so happy with my new mattress and cannot wait for it to be delivered. Definitely recommend this store to anyone. Ask for Robert.

Great service, Jeff, store manager, was amazing. This is my second purchase at this store and still the same great service.

Robert was amazing at attending me and provided me with all the information necessary for my purchase. Great Customer Service. Respectable. HIGHLY RECOMMENDED.

Jeffrey and David were great and understood our needs. Ask for David or Jeffrey at the mattress firm on coral way and 33 avenue.

Mr.Cortez was extremely helpful and worked within our budget. Highly recommend this location!

The gentleman, Jeffrey, the Manager, who helped us was extremely professional, he tookhis time answer us all our questions, he was very pleasant.

I came into this store not knowing much about mattresses but felt comfortable very quickly. The professionalism and service provided by Robert and Chigo was great ! Ask for them I am loving my bed now !

Camille was amazing very knowledgeable and made my wallet lighter.

Our experience with mattress firm Coral Gables was amazing! Chigozie gave us a great service! He was very kind, patient and knowledgeable! Definitely our favorite place for buying a mattress.

Excelente servicio! Super good! Chigozie attended me And he was The Best sale associate! Im really happy with my order! I wish the Best for him ⭐️🌟🌟

Agustin is now at another location,but Allan and Jonathan were incredibly knowledgeable. We went for a Tempur- Pedic they no longer carry but showed us the newest innovative technology that they have today. They call it the DreamBed! Well weve had it 2 nights now and Wow what and incredible bed! This is a small location kinda hidden right next to Visionsworks! Do yourself a favor and go see them.

Robert was a great salesmen. Not pushy at all and gave us space when needed. He was extremely helpful in getting us the best deal he possibly could and even found us the mattress we wanted in a different store to try it out. We enjoyed his way of being so much we went back to him for the sale!

I love this company!! Chigo was extremely patient and kind towards me when I came in to select a mattress. I highly recommend coming here to get your mattress for an overall amazing experience.

Excellent customer service.The store associate: Chigozie Enendu was super kind and explain us all the many differences between mattresses. We very pleased with the experience.Definitely I will recommend it!

Excellent service provided by Chigozie.He explains all the options available based on our preferences very clearly.

I recently make a big purchase in this Mattress store and the gentleman Robert help me with all my question. He is very professional. Also recommend some Mattress and bed frames that you can recline Great service. Highly recommend. If you want to buy here ask for Robert. He was very patient. He answered all my questions.

Luis Martinez was amazing! Got me exactly what I needed

Roberto was very knowledgeable and attentive. We purchased a great deal in 20 minutes!!!!!I recommend the store, all COVID protocols followed.

The sales gentleman that guide me trough the different options was SUPER nice and his knowledge is unbeatable!!Waiting for mattress to arrive today and can’t wait until I sink on it.I have the 100 nights to try to see if I’m happy with it. So I hope tonight’s the night!

My second purchase at mattress firm. Jeffrey was very helpful.

Excellent attention and Milton really listened to what we needed, wanted and were able to afford. Good prices and good deals for this Memorial Day weekend. Both Milton and Allan were really nice and helpful. Definitely I recommend checking out this store at Miracle Market place for good service. Thanks!

Having visited other mattress stores, I find that the Mattress Firm at Coral Way and 33 Avenue is well above in terms of customer service. I could not be more pleased with the attention my wife and I received from Robert, the store manager. He is knowledgeable, highly personable, and infinitely patient. The best sales person you could possibly meet.If you are looking to buy a mattress, this is the place to visit.

I had a great experience at the Coral Way store, the manager Robert was very patience and knowledgeable of everything about mattresses and adjustable beds and was very profesional and helpful, definitely will recommend coming to this store .

Milton was exceptional. The mattress I needed was out of stock and he called store after store to find it for me. He really wanted to help and that is a quality you don’t see in Miami. Thanks to Milton, my daughter was able to sleep in her new big girl bed last night. I highly recommend this store if you want honest and great service.

The associate at this location was very helpful, enjoyed doing business with him.

Allen was a true, knowledgeable professional. He patiently walked me through all the options, listened to my needs and offered best options. I love that I wasn’t made to feel like I had to make the most expensive purchase to be happy. Learned a lot and will definitely return here for any future mattress needs.Thank you

Excellent service and customer care. Professional, helpful and patient. Very hapoy with my visit and purchase.

Milton and Jocelyn were very professional, friendly, very knowledgeable and not pushy at all! As soon as we stepped foot through the door they were very welcoming. We were very comfortable buying our mattress here because the prices are incredible and the service is excellent. 100% recommend this place. It was a very enjoyable experience all the way around.

Thank you so much!! Jeffrey was amazing !! Super explicit in everything!! Excellent services!!!!

Robert provided excellent service. Got exactly what I needed based on his expertise. Highly recommended!

Milton and team were amazing. They were informative, kind and at no point did I feel pushed beyond what I needed or wanted yet they still found me the perfect mattress. Had visited a few other chain mattress retailers prior and the experience here was unparalleled. My mattress was delivered the next day and it was perfect. Can not rave enough about Milton, thank you so much for your help.

Went to this Matress Firm location today and tried out all the floor samples with social distancing rules in place. The guy there was absolutely fantastic “Robert Palmaz” ! Ended up buying a super hybrid Matress and adjustable base with remote. Anyone reading this post and looking for a new matress needs to visit this store ! (I saved $ thousands here as yesterday I was going to buy at Macy’s but luckily for me the sales guy was not interested in my business even after I waved my credit card at him !! ) Matress Firm Coral Gables

Excellent..expert advise. Jeffrey was very helpfull, knowlegeable with excellent customer service abilities

Amazing service. We are very happy. The y young spanish gentlemen was great. 12/22/19 12pmHe helped my mom find the perfect bed

Cecilia Ferrara is the best and my thanks for the service provided. I had previously called from airport to make sure they were opened that evening.Flight was delayed but Cecilia waited for me and went above and beyond. Very knowledgeable and I am very pleased with my purchase. Not only that, sHe also coordinated for next day delivery, a Sunday!Excellent and personalized service. Make sure to call her!Thank you Cecilia the best...mattress expert and lovely person🙂