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AT&T Store
6832 Main St, Miami Lakes, FL 33014, United States
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AT&T Store
Comments
Ed
Review №1

Horrible customer service. Went there to get a dimple pair of headphones and the rep pretty much right in front of the door did not even greet me. I waited about an hour before I saw that same rep literally look me dead in the eyes and skip me twice. Another rep ended up attending me after the manager had to ask if I have been attended. Horrible experience and would not recommend this store.

TW
Review №2

Super helpful. Awesome staff. Very knowledgeable

ya
Review №3

I always go there to get my wireless service when I visit usa since this person, unfortunately I don’t remember his name, he is Cuban, from ciego de Avila! Is extremely friendly and professional!! I recommend this place and this worker 110 %He is always Very helpful, my complements!!

Al
Review №4

Great Service. All the staff are very professionals and attentive... Very Happy with the experience I had with them..Thanks

Al
Review №5

Terrible customer service approach. The associates don’t even address the customers entering the store even after making eye contact. Did not follow limitation guidelines when it came to monitoring customer entries and limiting occupancy but had a sign on the front door stating otherwise.

Su
Review №6

The manager was unprofessional. Just called to obtain information to upgrade my current phone and he didnt let finish.

ju
Review №7

Amazing customer service; took care of my quickly; switched to att and the bill was exactly what they told me it would be. Will recommend this store for everyone! Very knowledgeable and professional too.

Az
Review №8

Totally no customers prices to High

Gu
Review №9

I enjoy coming here! Great atmosphere!!! Michael V is the best- ask for him and hell help you a lot! Bought over 4 phones from him. You wont regret it.

He
Review №10

Great customer service provided by Juan Soto and Staff. Came into the store with a bill issues and Juan was able to resolve my issue

Ma
Review №11

Had an amazing experience at the store, the Manager Frank was very helpful and knowledgeable of the products they offered. I was able to add two more lines to my account and Im still paying a lot less than I did before. Kudos to Frank at Main Street, Miami Lakes. AT&T Customer for Life! #ATT4Life

ca
Review №12

Great service! went in for a question on my bill and ended up leaving with new phones and upgrading my tv and internet package, really friendly staff

Yo
Review №13

Why do you have a signed they open at 10 and I went to 10 and the stores not even open very irresponsible people

Bl
Review №14

The guys were cool but the service is NOTWORKING! And I’m being passed around like a frisbee and nada

Lo
Review №15

Great service! Was out of the store less than an hour to start service

Kr
Review №16

After the horrible experience I’ve had with T-Mobile it was refreshing to receive such great customer service from Dayan and Mike.They made my transition to AT&T flawless, and they were very knowledgeable on the products and plans . I chose an Iphone8 Plus and since it was not in stock Dayan informed it would be arriving 3-5 days later when I returned to the store the Manager Frank assisted me.

30
Review №17

Amazing reps. A pleasure doing my business account there. They always hook me up!!! Thanks guys!!!

Mo
Review №18

Great company ! Ive always loved AT&T but now even more, great bunch of guys very helpful with all my question and concerns very resourceful staff and quality customer service all around ! Really really enjoyed my experience at the Miami lakes store.

Je
Review №19

The reps knowledge in this store is beyond amazing! Love coming here instead of the store on 57th

An
Review №20

Great service, will recommend to all my friends

Me
Review №21

Very unprofessional manager of office saw me waiting while store was empty and kept me waiting without a word, shushed me when i said hello can anyone help . Att has a great reputation and now the staff members hired are ruining it, making me want to change services and switch. I feel very upset. Every time me or any friend i have had its the same thing never any phones in stock ., even when i called att they said they did have phones in stock yet in person they dont ? i am reporting this to corporate offices of att . if it were up to me no stars and change personnel.

Li
Review №22

Frank, Mike V, and Dayan hooked us up!!! So friendly and knowledgeable! Quick service! We got two iPhones, a Note 8, and a Gear S3!

Je
Review №23

Literally the worst customer service I have ever experienced. The employees have lied to us more than once on more than one occasion. I will be contacting ATT Corporate due to their atrocious and despicable behavior. I will only go back to this store to warn others to not do business with them.

Am
Review №24

The guys there are absolutely amazing. Great customer service and they definitely cater and find what you are looking for.

Ch
Review №25

O. Solomon did a great job assisting me today!

Om
Review №26

Wow amazing service ; Thanks Salomon .

Ju
Review №27

No phones in stock. Horrible customer service, super unprofessional. Employees were watching a movie on their phone and wouldn’t even ask if we can be take care of. The Manager Juan was also careless and unprofessional. Very disappointed

Fr
Review №28

Great location with nothing but friendly and very well informed employees, defiently coming back to get my iPhone 8 here.

Os
Review №29

Amazing service love coming to this location !!

Ar
Review №30

Amazing service, bilingual staff

RI
Review №31

Amazing service!! Will be coming back!!!

an
Review №32

Horrible service. I was there for 130 hours. They were taking care of 2 customers dor all that time. Talking about personal issues ans conversing all the time.

Ro
Review №33

Helpful and not to full

Mi
Review №34

Excellent service!

Gu
Review №35

Its ok

Ed
Review №36

No service at all.

Ya
Review №37

Best AT&T store around!!!!

Ra
Review №38

Awful customer service!!!!!

Om
Review №39

The bets

Vi
Review №40

Worst company

Ba
Review №41

The Main street store in Miami Lakes, excellent attention, thank you, very patient and kind

MI
Review №42

Excellent service!!

Jo
Review №43

They took care of me very well and quickly.

Pa
Review №44

The manager is a scammer, does not use identification, explains everything in half to sell. His name is Leandro, he says, I think they should investigate it because this is usa

Or
Review №45

Excellent service. Very kind young people. Professionalism is breathed upon entering.

Ga
Review №46

Very good service! The salespeople are very professional and kind, they helped me with my internet and television. I will continue coming to this store without any doubt, 5 stars !!

Án
Review №47

I loved it, I fascinated the way of attending to all the boys in the store, they offered me everything I needed for my house, I was very happy with my new cell phone and my new DIRECTV service thanks 😊

Si
Review №48

AT&T charges a fee of $ 500 just to have a line with them, if your social says valid for work only with DHS authorization that is not perhaps a kind of discrimination.

Information
11 Photos
48 Comments
3.8 Rating
  • Address:6832 Main St, Miami Lakes, FL 33014, United States
  • Site:https://att.com/stores/florida/miami-lakes/45013
  • Phone:+1 305-827-7888
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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