I came to this auto shop because my brakes had failed suddenly. Despite my normal auto shop having just recently fully “inspected” the car, both my brake lines to my tires were burst. My transmission mount was also broken as well as several other small problems that should have been very easy to spot. Thanks to Iconic Tire, I not only found out about all these things but was also able to fix them the very same day. They sent me detailed pictures with their findings, spent quite a bit of time explaining what the problems were and what they could cause should they not be fixed. They did not push any additional or ridiculous fixes outside of the actual problems they physically showed me. Amazing service, will not be going anywhere else and would highly recommend you not either. After being jerked around and outright lied to by other shops this one really does tell it like it is and they stand by their work and their honesty. Genuinely cannot rate them high enough. Thank you so much for your help!
Charlie was very helpful when I brought my car in with a big nail in the tire. He found new tires, got them in the same afternoon, installed, and did an alignment. The car was ready that evening! I’ll definitely be coming back for maintenance etc.!
Update 9/6/2021You guys have claimed in your video footage that nothing happened to my truck yet you wont give me the footage to verify your claims that your employees had nothing to do with it. Im paying for the repairs out of my pocket. I will be discussing this with my fleet manager to make sure that our company vehicles dont go to a Iconic Tire for service work. Next time Ill stick with Gruelich.I left my 2014 F250 here to get worked on before 12pm on Saturday august 21. I picked it up around 6:30pm and immediately noticed a long dent going from the drivers side door handle to the drivers side rear door handle. There is paint missing also at the end of the dent. Steve, you seemed like an honest guy and you talked highly of this family owned business. I can guarantee that my truck had NO dents on it prior. You have my contact information, please get in touch with me about this issue. I spent a lot of money today and I am more than upset.
I have been looking for a honest, trustworthy repair shop for years. I have finally found one with Iconic Tire & Service Centers. John and the boys are very helpful and courteous. They answer all my vehicle related questions, (even the dumb ones.) with great professionalism. I would recommend them to anyone. Thank fellas!
Iconic Tires is amazing! As a young, single, woman I get intimidated when it come to dealing with my car. I had called a few other tire stores that were less than helpful. When I called Iconic Tires John was immediately so friendly and helpful making sure I got the best deal for my tires. I never felt pressured or like they were trying to upsell me on anything. Customer service was incredible and I will be bringing my car back for any service it may need from now on!
Six stars if I could! My uncle recommended me to this place and I was so happy he did! Everyone in the shop was so friendly and helpful. They didn’t try to upsell a bunch of unnecessary services or put us through some tacky dumb sales pitch. John was direct and upfront with pricing and timing. They have a text notification system that keeps customers informed when work is ready (no missing phone calls from random numbers). We bought tires and had them installed and the truck aligned with an unlimited 3-year alignment plan. We got a great deal because John was willing to work with us to find different options to us that would fit our needs. I am very happy with the product and service. I will return and I recommend this Iconic Tire location to anyone looking for a great tire shop!
5 stars and more. What great service in every way. My son is a long time customer who referred me. Best advice ever. This is it for me. Thank you 😊
Very clean place. It is nice to be able to walk in and know my vehicles will be well taken care of and I wont be sold something I dont need. Charlie has been my go to guy for 17yrs now. Thanks Charlie.
I had previous tire purchase and suspension work done at a different Iconic location in October, 2020.I scheduled oil change and tire maintenance at the Mesa location and during inspection a radiator leak was discovered. Repairs were completed in a timely manner and I was informed of progress, leaving car overnight.I greatly appreciate the 12 month financing available through Goodyear as my routine maintenance turned into an expensive radiator/thermostat/hose/coolant recovery reservoir replacement budget wrecking experience.All staff members were polite and professional, especially Charlie who drove me home when I had to leave my vehicle.
Got my car serviced for an oil change on 5/7 and was pleasantly surprised by the friendliness of the employee and the reasonable prices they offered. I had a coupon and they honored it right away. My vehicle has been running well and I’m planning to return to get my car serviced soon.
Great customer service. Charlie explained with detail options and prices. The bill was itemized and he recommended services including prices for future reference. I highly recommend this company to friends and family.
I got four new tires and miscellaneous maintenance, all done in one day - they even got me home so I could wait in comfort, then brought me back when the work was done. I highly recommend Iconic.
I stopped in without an appointment after I had to jump start my car. They had me in and out the door in less than 30 minutes! Got a 3 year battery for $200! Great deal. Fast service! Thanks Iconic Tires!
Excellent customer service from initial phone contact to pick up of car! All employees had great service and were kind. I appreciate the information and excellent care.
Came in for an alignment on all four wheels and even though they were very busy, I still got my car back very quickly. They explained everything and offered me the best option for my situation. I highly recommend them to anybody looking for auto services, especially wheel alignments.
Great service, there super friendly and if you have any questions they will always answer them and explain to you what’s going on. Honestly one of the best tire shop I have ever been too would recommend
Wonderful customer service. Straight to the point. Job well done on all services provided. Highly recommend.
Ive been going here since they opened. We have 3 vehicles that we bring for all their routine maintenance/upkeep and repairs. I went to other shops before, but usually felt like they werent honest with their diagnosis. John (manager) is very upfront, which I appreciate. Additionally he has high standards which he expects the techs to perform to. I would highly recommend bringing your vehicle here.
A huge weight has been lifted from my shoulders. At long last I have found people I trust with my best friend (my car!) Honest and straightforward--no upsell/no pressure. Ill be back for additional service and repairs.
I cant thank Dillon and the crew enough at Iconic Goodyear in Maricopa. I had a lower ball joint failure on my 1965 Chevelle Malibu and it was a total nightmare for me just trying to get the car on a flatbed towtruck. While I was broken down in a parking lot I met Josh who highly recommended these guys to repair my car. He was absolutely right! From the moment the car got off the towtruck these guys were professional and very personable and took the edge off my stress. After the repair they did an amazing alignment to my front end. Five star service!
No one else was able to do a sudden tire replacement after one of mine popped and I was on the temporary spare.. Everyone told me to schedule an appointment or wait until tomorrow;However, Iconic Tire was able to do it within an hour. Better than the rest, thank you so much.
Ive been using Iconic for about 1.5 yrs and Ive only had good experiences. They are friendly, communicative and honest. Highly recommend!
We called to find out if we could drop the car off when John said please bring it by they didnt get to get to it Friday night but thats okay they got to it Saturday and they even got it done on Saturday stayed a little bit late so we had time to get down there to pick it up so that we would have it for work on Monday since they are closed on Sundays that was A Step Above and Beyond so thank you very much and I love having air conditioning
If you need a mechanic that will tell you the truth and give you the best deal possible this is your place! I’ve been coming here for years and the prices are unbeatable!
I would highly recommend Iconic to anyone looking for a forthright repair facility with freindly and knowledgeable staff who offer extremely competitive prices along with straightforward estimates and quality, timely work.
I went in on Good Friday because I had a slow leak, and they repaired the tire with a patch. When they showed me the problem he also noticed an abnormal wear and shared a recommendation to place with new tires and an alignment to which I agreed to doing. He found that my tire was not in his inventory but that he could order for Monday and would call me as soon as they arrived. Come Monday, as promised I received a call that they were in and I drove to have the work done. The alignment test showed that it was needed and they even matched the price from another shop to get the alignment, given me the price match. I was in and out within the hour...great work team at Iconic Tire & Service Centers in Mesa!Im so appreciative
John the manager at the mesa location is always hooking me up!! Hes very HONEST! John has never used scare tactics to make a sale hes very dependable and polite! super cool! He also gives very good explanations of your vehicle.Anybody tell John E sent me You wont regret it!!!Ive been going there for 2 years with 2 different vehicles. nobody else touches my cars or friends cars!
They dont take advantage of me because Im a female. The manager tells me if I can go longer without a certain service. He prepares for me how much.I owe next time. They know my name!
I was in need of help they came to the rescueBut Rick kept trying to upsale me on things I neededAnd even pushed financing. I’m a senior I have no extra money. The bill which was hand written was not easy to read. Plus I think $550. Is a lot for 2 tires and a $100 battery installed. If I had a CHoice I would have went somewhere else. The tires are great
The guys were professional and courteous and finished the job in a timely fashion. Would definitely recommend.
So professional, very down to earth, and very competitive pricing. I will go here from now on. John was amazing and took great care of my car!
John was amazing! He made sure to physically show me what was wrong with my car, so I wasn’t just taking his word for it and they finished my tires way earlier than what was expected. I would highly recommend this place. He also gave me a discount on my tire alignment because I bought new tires.
..I didnt just get it from them.. they let me have it, real good!!!I had an emergency and with no time to spare.. I was in and out and on my way! Competitive prices.. but, they got me out when they said! These are good guys..!
Ive been here twice now, once to have my tire pressures checked in my truck and trailer before a road trip and to have a trailer tire replaced. Both times the service has been great and the staff very helpful. The location is also great for getting in and out with my 33 trailer. I highly recommend this shop.
Best service I have seen anywhere. They even did some added extras to make sure things were safe at no charge. Always feel anxious going to a mechanic and waiting for an up sell, which by far is not there process. Will not use anyone else.
Because I have not lived in the area for long and am not familiar with places I can trust, I was on my way to Big O to get my tire fixed. As I was driving by Iconic something told me to go there instead so I turned around and went. I am so happy I did! I was very impressed by the service and the inside waiting room. It was very clean and accommodating with a coffee bar, water, and a nice area to watch Tv. The service was fast and when I was told the tire was done I was prepared to pay to just be told they don’t charge for tire repair! I will definitely be back and will recommend to others! Thanks Iconic!
The guys here are so awesome and helpful
It has been a long time since Ive done business with an auto shop I can trust.These guys were so genuine, it was almost unbelievable. Way to go Iconic...
I messaged these guys on a Saturday and they were able to get me in same-day. Once I arrived, John at Mesa was friendly and accommodating, took my vehicle’s information and told me it would be about an hour and a half, which was fine since their location is within walking distance of some great restaurants, as well as a small green belt/park.I was nervous to go pick it up, since historically when I’ve taken vehicles to get serviced, I’m told upon pick up all of these things that are wrong with the vehicle that need to be replaced right away, normally paired with a high bill. John was honest and advised me that everything with my vehicle looked great, but there was a leak in one of my shocks. He quoted me the price for the parts + labor, which wasn’t astronomically high. He also was straightforward with the time frame in which to get it fixed. I didn’t feel pressured or like they were trying to upsell me unnecessary services.I’m planning on taking my other vehicle into them this week for its oil change, as well.Definitely recommend them for quick, honest service!
Great service and Great prices. Go see John and the guys. They are awesome
They were very nice on a busy Friday. They worked a timeframe that I could do.They did a great job, I didnt feel like they price gouged me. Did a complimentry AC, it was over charged, gave me a price, they did the work and now the AC is working with the added problems that were there before... I would go back to them.
John kept me in the loop the whole time my car was in the shop thank you John for all your help
Professional and finish the work in a timely manner.
They told me everything that was wrong with my car and fixed everything at reasonable price. Good place to go if you want an honest answer for whats wrong with you vehicle and good customer service.
Excellent service! I appreciate that I am told exactly what is going on with my vehicle and trust them completely. Honesty in a mechanic can be rare, not here...they are honest, kind, informative and very helpful. They are quick to get to work and complete job in timely manner. Cost is very reasonable and have payment options through an outside source. Very helpful, if you need it..... Perry, John, Jeremy, and all the crew here are awesome! I definitely and completely trust these guys and will be back for every service of vehicles. Thank you!!!
This business has professional employees and did a fantastic job of working me in at the last moment on Saturday 9/12/20. Just purchased a set of tires for my Tacoma and got a four wheel alignment for 3 years. FaithWorks Auto Repair recommended this business. I also got a veterans discount! Very pleased with their service. Also provide coffee and bottled water in their comfortable waiting area.
John and his team are amazing. We have been going here for two years and love this service!!
The employees were extremely polite and helpful. In addition to my oil change, they checked several important parts of my car. They were able to show me some problem areas that will soon need attention and suggested repairs. I could not do the repairs at this time, but there was no pressure or change in attitude toward me by the employees. They were able to apply coupons and discounts for me which saved me money on the oil change and the same discounts would have been applied to any other service had I chosen to do it. I will definitely return in the future for any more service to my car.
Iconic Tire was a pleasure to work with on the oil change on my car. It’s an ‘84 so I was worried about them having the exact oil filter on hand. Kevin assured me even if they didn’t, it was only 2 minutes away. ‘Nuff said. Oil change went great and Iconic should be on your radar for courteousness and professionalism for mechanics.
Their manager was very professional a very nice to me big change since the Pandemic
John was awesome!! Explained the issue and what it would take to fix at a great price!! Thank you Iconic Tire!
After being furloughed for 8 months I just started a new job and on my way to a work appointment I got a flat tire. I changed the spare but it was low on air and I was not going to make my appointment. I explained my situation and the team at Iconic Tire stopped what they were doing to help me out. They fixed the flat and put away the spare in plenty of time to make my appointment. I was thrilled and did not care what the cost was going to be. I was shocked when they did not charge me and would not take my money after I insisted that I had to pay them.
We were looking for a reliable shop to look at our daughters AC issues. They checked the AC unit for free and figured out what needed repair. During the repairs they also inspected the vehicle for any other issues. This was most important to us especially since the car is our 17 year old daughters car we just bought used from a private party. It’s so important to us she has a reliable and safe car. Sergio was awesome he gave me every detail and even told me what was good with the car. I didn’t even ask him for that info because I was afraid to be told to fix things not needed. Most importantly he didn’t try to sell me anything we did not need! I was even impressed that their quote to fix the AC was what my hubby said it should be before we took it on and not hundreds more.I highly recommend Iconic Tire & Service Centers!
I came in to get my 2007 Tahoe service and one sales rep stood out and his name is Charlie he was very nice laid back and professional he communicated with everything that I needed and some stuff that wasnt an emergency but still needed to be service so I ended getting everything fixed I even got new tires all the way around this place I highly recommend prices are fair thanks again
The team at Iconic is hands down some of the best professionals Ive been able to find in the valley. The absolute fairest price, wide array of payment and finance options, and the respected my time by starting and finishing the job as estimated. I will definitely be back!
John is very helpful, courteous, friendly and above all customer service oriented! We had a previous interaction with him that was awesome so we decided to buy new tires, just from our first meeting. Will definitely recommend to friends and family.
Just got my tire patched. Great.
I purchased a set of 4 37x1250r17 BFG K02s for $1775 + a partial alignment for an additional $69.I spoke with Jeremy the owner about mounting the tires after I get off work. He said that it was no problem. Which was reassuring. After I arrived Jeremy and I did a quick meet and greet then he left never to be seen again. There was no connection to do a follow up making sure everything was to my liking.The price of the tires were a good deal, just took cost to 3 hours to mount and Balance. The appearance of the facility was the cleanest tire shop Ive seen. Almost like that was priority #1. I would recommend this place for tires, but if you require more complex work my opinion would be to go elsewhere.
Came in for A/C service as my vehicles A/C wasnt blowing as cold as it had been. $175 to add some freon seemed a little high but I paid it. They let me know I had a leak in my front axle/boot and they could fix for approximately $400. I have a warranty purchased from the dealership so I told them I would take it there to get repaired in case the warranty covered it. Just heard back from Honda dealership that there is no leak and no problems could be found in axle area. Kinda feel like Iconic was trying to steal $400 from me.
We feel our experiences at Iconic Tire & Service in Mesa, after 3 visits, have been all around GREAT ones! Good customer service, with up front fairness and honesty in their diagnosis and pricing, for your vehicles needs. Friendly and courteous treatment with consideration to your needs and questions, and no pressure.They actually took us to view under our vehicle, in order to explain or teach us about the parts or the repair situation, that was needed. Also, if requested, they showed us the damaged, replaced parts. We really appreciate that, in an Auto Mechanic! We will recommend them to others, whenever possible.
These guys are up front no nonsense customer service oriented people! John brought me right into the garage to show and explain what needed attention on my car. Refreshing to deal with someone that tries to earn your business. They even gave me a ride home!
They did an awesome job there . Very helpful and knowledgeable.
Replaced a tpms sensors in my jeep. They were fast and offered water and coffee while I waited.
Brought car in for noise issue. It was diagnosed as an exhaust leak. They fixed the exhaust leak then recommended many other issues (brakes., shocks) which were also fixed. Total cost was over $1300. We were assured that the car is now all OK. Check engine light comes on less than an hour after paying and leaving the shop. Brought it back and was then told it was O2 sensors which were never mentioned the day before but now need replaced for $616. Im taking the car somewhere else for a second opinion. I will never bring my car back to this shop again.Update: my son brought the car to another technician and they found that the wiring to the O2 sensors were messed up during the cat replacement at Iconic. The O2 sensors DID NOT need replacement, not one, not both. The other shop fixed the wiring for labor cost only and the check engine light went off. Bringing the car back to Iconic to replace both sensors which would not have fixed the check engine light issue anyway.
Superb customer service! They came across something I/we didn’t foresee before hand and they took care of the issue without changing the amount that was quoted to me. Showing empathy they seen a customers need over the money. Thank you John I truly appreciate your help.
Genuine and professional. Went in for an oil change, tire rotation and courtesy vehicle inspection. Very honest and they have a great 90 day same as cash program!
Alex and staff are terrific. Very helpful. Clean shop, professional and timely. Thanks for your help.
Always professional, funny and they know my name! Store is clean with a nice waiting area.
They were wonderful!
I will not go anywhere else for anything on my car. This Company and the location the staff is wonderful professional and really shows they care about their customers. They have continued to help me and provide me the best service possible. I would give them 10 Stars if I could.
I needed tire repair after my wifes van ran over a screw and was slowly losing pressure. They saw me immediately and had me out the door in 30min. Im very grateful to John Jackson and the crew.
The staff was very knowledgeable and made me feel very welcomed, like I had known them for years. They took the time to take me out to the shop and show me everything wrong with my car so that way I could see with my own eyes that everything they said that needed to be fixed really did need to be fix. I Highly recommend Iconic to everyone because there really isn’t anything that they can’t fix. Once again they’re very knowledgeable and professional. I will NEVER go to a different shop other than Iconic. They gained a life long customer today!
Excellent and honest professional caring and the truth thats what I like this place excellent work on my car I will never go anywhere else thank you, Jody
With my first time being at Iconic Tire, the staff was friendly and efficient from the day I walked in to set an appointment to the day my visit was completed. I loved that they saved me a ton of money by upgrading my tire selection TWICE with an equal or less amount during my initial quote. Also they did a full inspection to make sure my vehicle was safe to be driven. THANKS Iconic Tire. You definitely are valued for your service.
I was so pleased with the great service today. I had a bumper that got hit and was falling off. I went to Iconic with my problem after several body shops turned me away with outrageous time-frames to fix it. I needed tires desperately as well. They got me right in fixed my bumper at no charge and sold me great tires at the most reasonable price and aligned them for free! I was in and out in an hour and a half! Made my day! Such caring and professionally handled. I would recommend this tire shop to anyone! Thanks guys!! Sincerely, K Jack
Great experience. I got a quote and made the appointment all via text and they rotated my tires and fixed a slow leak in one at no extra cost. Very pleased with the service and staff. Super quick turnaround time.
No pressure, just honest recommendation and showing on the car the problem. Plus beat competitions price!
Worst auto care experience of my life. Bought 4 new tires and discovered the staff stole my spare tire ($350). This owner agreed refused to replace it, stating they would take their chances in court.Check your belongings, spare tire, and per the state of CA if they really did the work.I did a little research in the owners and learned they where run out of CA for steeling from customers, over charging forparts, and doing work was not needes.So what did they do? Moves to a state without a BBB or Auto regulatory agency.Be warned this group will rob you and say thanks for your businessLLP
This place is awesome! Kevin hooked me up with the best deal possible on new tires and oil change. They beat out Discount Tire and Tire Rack!!!!! Highly recommend this place!
Went in for an oil change and they also offered and completed a free safety inspection.
They are always very professional and just nice people to work with it as usual. Will continue to use them for all my auto work 🙂
Everyone at iconic tire on Alma school treated me with respectfully and was very honest with the service is needed with my carI am in essential worker and a school teacher Aid and I appreciate the honesty and integrity that the shop provides
Friendly staff, clean waiting room and best of all they have the lowest prices in town. Customer for life
I took my car in for a oil change. I was told o had a oil leak, so paid to have gasket replaced.Well, since then Ive had large oil leaks everyday. Ive taken it back, and the oil leak get larger everyday.Customer service is good as John has tried everyday to fix it. But something happened that Im losing oil daily. Now Ill have to pay more and take it to KIA.UPDATE:I took my car in for a oil change the first of June. After the oil change and the shop trying to fix a oil leak they said I had (Ive never had a oil drop on garage floor) I had a leak the next day. I took it back 3 more times, and the leak continued to get larger everyday. Once the manger found out I had to take it to another shop to fix their damage, he offered to refund all my money once the car was fixed. Well, after being at the other shop 9 days and $3,000 later, I have yet to be reimbursed for the damage. And the big boss at Corporate, Jeremy, wont even be professional and return calls. His manager was been kind, agreed they did lousy work (witnesses there). Do NOT go to this shop!UPDATE!!! After going back and forth with the owner, they are fully reimbursing me for the damage done to my car that the other shop had to repair. I appreciate Jeremy taking responsibility and especially the help from the manager John.
They are awesome! I was very pleased with the service and quickness. Very friendly.
New to the area and this was close to where I live. So thankful I gave them a call, super helpful and excellent prices! They even picked up and dropped of my car for service! I am recommending them to everyone I know. You won’t be sorry, they are completely professional and the best customer service I’ve experienced in a long time. Thank you so much!
We were in need of tires and had a broken shock that we were unaware of. Not only did they replace all of our tires, they also replaced our back shocks at closing time. We shopped around for tires previously, even a buy 2 get 2 free tires place that was not a savings at all. Goodyear Tires not only provided us with quality tires, they saved us money and replaced everything at the end of their workday. The gentlemen working there were all professional, offered us waters, kept proper social distancing and treated us like family they care about. We will definitely be bringing all our vehicles to Goodyear moving forward! The Almanza Family is thankful for Mesa Goodyear Iconic Tire and Service for your exceptional customer service!!
This place took excellent care of my vehicle. I will go here again.
Called ahead to get pricing on my 90k service, was told to come down for inspection to determine the costs as it varries. Perry was informative direct and showed me the issues to my car and advised on what parts needed utmost importance and what parts i am able to do down the line. Along with the honesty and the knowledge everyone i spoke with was kind and even provided a ride back to my home while my car was in the works. Would definitely recommend
I ordered my tires online, and they called me back withing minutes to schedule the install for the next day. It was easy, painless, and straight forward. The price was also the lowest I found anywhere comparing like tires. Excellent service!
Bad bad place they open a credit card with out my permission now is on my creditscore ugh I was very disappointed the guy lie to me he told me that was a reward membership card to collect points every time I bring my car😞 I dont think Im coming back at all for any service.
This place is awesome! Best prices that I’ve seen, just had my oil change and it was 1/2 the price that other places quoted me. Blake took care of my car and was very thorough with his work and even let me see everything he found that needed work. Definitely will go here again! Thanks guys
After going to the Audi dealership getting Quoted over $600 for a sensor plus labor, I took my car to Iconic Tire to see what they can do for me and they took care of me leaving there saving BIG $$$. On top of that, their customer service was outstanding and didn’t give me any run around BS. If you’re looking for a trustworthy tire & service center, I highly recommend Iconic Tire & Service Center. Thank you Iconic Tire for your trustworthy service!
I have never been to a tire place where an individual is so much help, so patient, so caring and really knowledgeable about our vehicle, Blake D. has done a tremendous job and is very helpful, understanding and caring about his customers, we are so happy we had this experience with Iconic Good year tires..Thank you so much, wish was their was more individuals like you..
Absolutely incredible experience with these guys today. They get me in on the same day, got me an amazing deal and to top it all off, they knew we are about to have a baby so they got us diapers and wipes. That is a whole new level of service and caring everyone in business can learn from. Thank you Jeremy and Iconic Tire for your amazing service! We will be back.
Great service. Car runs great. Blake was very helpful and got me squared away. Will definitely be using their services again.
Sergio and the rest of the staff at iconic tire and service center in Mesa were amazing!! I came in for an oil change and to fix a mirror and during their inspection they noticed some coolant was leaking. Sergio reached out to the company my warranty was under and was able to get most of it covered and fixed the same day!! Definitely recommend coming here!
I give this a 3 star only becuase I went in (awatukee)location im new to the area this is a convenient location for me, they got me in same day with an hour left before closing and I got a brand new tire.HOWEVER I had my old tire still after completing care I found out they repair tires for free im I was going to get my brakes change by them but seems like they dont really care about saving anyone money I dont think ill go there again.