Looking for a car, I started at my local dealership, which was not helpful. Looked on internet and saw a car that fit my needs at Larry H. Miller in Mesa. On that same Sunday afternoon, I received a call about my inquiry from Blake Bishop and got all the info I needed, plus incentives to help me decide and make a deal on the phone that day. Austin in the business office made the transaction clear and easy. Flew to Mesa in a few days for pick up, where the car was ready, the paperwork easy, some surprising additional benefits, and all questions about the car answered.

I wanted to start off by saying I typically do not write reviews. But, in this case I felt something needed to be said. I always take my 2014 Ford Edge and 2019 Ford F150 to the dealership for standard services. I’ve had bad luck with Earnhardt Ford in the past by service advisers and sales guys harassing my wife while she is there getting an oil change and not a new car. We decided to switch from Earnhardt Ford to Larry H. Miller Ford just because we were running out of Ford dealers to use around chandler. I have to say the first couple experiences we had at Larry H. Miller Ford were night & day difference compared to Earnhardt’s. There is a service adviser at LHM named (Katlynn) who always treated myself and my wife with respect, very informative and prompt with both our vehicles getting in and out. Also, seems to be always happy! I had made an appointment for 4:00pm (not a walk-in) with (Justin) at 5:30pm I wanted to check the status of my vehicle for it had already been 1:30. Another service adviser told me Justin went home for the day and that he would check the status of my truck. Meanwhile I am the only person at the service department waiting for my vehicle. He informed me that they were almost done with my vehicle. It took 2-hours to do a standard service with an appointment?! Why would they not tell me they were running behind? I wouldn’t have waited for my vehicle. Bad service and bad communication!

Great experience.. it’s been a while since lve purchased a vehicle. It was a great experience

I purchased my truck from Blake Bishop, he was knowledgeable and professional throughout the whole process!

Excellent customer service! Honestly the best experience I’ve had being at a car sale lot. Definitely better than previous experiences at Chapman.So if you want a good experience with car buying, even just getting an idea of what’s out there, this is an excellent place.

They only care about making the sale same their commissions and bonuses. We were told that they were going to get us an extra key and have the air bag light liked at to see why it was on. Gary, the online sales person wouldnt return text or phone calls regarding the additional service items. After a couple of weeks, my husband started calling managers and supervisors and got the run around. Finally he got someone who told him to bring the vehicle to service for two outstanding items. And I wouldnt fall for the warranty sales pitch either.

I dont write too many reviews. About a month ago, I was on the market, looking for Ford F-150. I have shopped around and and checked four different dealerships. I must say Larry H Miller hit it out of the park. The sales rep Jacob Burn is the best in the business, He was very understanding and really tries his best to work with his customers. If you are on the market, looking for great deal without all the nonsense, I highly recommend you go to Larry H Miller and see Jacob. You will not be disappointed.

Greatest car buying experience! We were looking for a used car that we found online. I sent in the request and Duncan replied. I’ve was ready for us and when we arrived early to our appointment. He was pushy or trying to get us into something else. I was so impressed with his professionalism and kindness. We moved on to finance and our guy was great (I don’t remember his name!). He helped us get the best rate he could and even gave us some great unsolicited advice (thank you!). All of this was completed in less than two hours and we walked away feeling like we were in good hands. I’m excited for our chance to come back and buy from them again! (But not too soon ha!) Thanks team!

Mr Larry H Miller the people that work here have been disrespectful with us, every time we have gone they dont give us proper attention, they always want to charge us more and take advantage, we were also going to buy a car from here but we have not only decided not to buy a car from Ford, have decided to change brands, we went to Dodge Ram and they did give us a new truck and the service was and is 100 times better then this location. I hope the staff become more humble and start working hard to bring a better service to the public.

Tyler in parts department will lie to you.I order some parts from him and when I called to see if my parts were there. he simply said I forgotAnd didnt even have any paper work of my order wasted my time and money

I was recommended to this guy named Blake. Ive did a application online 2 months ago and Ive been trying to get a response. Ive called several of times and someone always that theyll leave a message. He has not attempted to call me back. I called today and was finally able to speak to him. He said that he was with a customer and was going to call back. Well, the day is gone and he hasnt! At this point, Im not even interested in doing business with these people. Horrible experience

Very informed with all my questions and concerns. Understanding of my payment limit. I am NA with credit and with a little money down and trade in they got me a loan I will be able to meet. So happy long time coming in getting a reliable vehicle. Beautiful 2014 Honda CR-V. HAS a lot of features that I will enjoy. The Car salesman was Ricky great man and financial Pedro knows his job and will work hard to meet your needs. Be honest straight forward ask questions that apply to your life and they will make it happen working together.

Great experience went in with a friend and Cameron was very reassuring and helpful in buying a new car. Love this dealership very friendly and honest

I have bought 3 vehicles from this dealer, 1 when it was Berge Ford and 2 since being LHM Ford. Always a great experience, and the staff is helpful. Only time consuming part is waiting on the banks to come back with an acceptable offer. That is out of the dealers control. I will be back in the future for more vehicle purchases!

Service personnel were courteous and professional and got the needed work done in very good time. I would have no problem at all with them doing all my work however the cost Factor makes that prohibitive. There are many good shops out there that do the equivalent work about half their price. I understand that with a large dealership comes a large overhead but there is also a large volume. I would not mind paying a reasonable premium price for the comfort of knowing that the work would be done to factory specs, but I feel their pricing is a bit over the top.

After making a general inquiry about a new Ford Edge to replace my 2017 Titanium model (great car but my real estate business had run up my mileage to 70k), Omar responded super quickly and was absolutely fantastic with finding the exact vehicle I wanted that very same day and was super responsive answering all our questions and concerns. We really put him through the wringer as we were comparing what he had to offer against an almost identical vehicle at another competing dealership. In the end, even though there was a slight price difference between the two quotes, I wanted to give the business to Omar and Larry Miller due to the exceptional efforts and service provided by Omar and the entire staff. We handled all the negotiations and paperwork prep via text so when I finally went to the dealership to sign, I was in and out with my new car within one hour!! Superb service from all. Thank you so much and I LOVE my new 2020 Ford Edge ST !!!

Wow!! What a great experience Alfonso the sales guy when we first went in didn’t have a truck we wanted but kept in contact with us and found us our perfect truck!! He was so great.. then we went to test drive the truck and loved it. We got sent to finance you know usually the worst part of the process. Austin in finance helped us got us a killer deal and the process was smooth and painless we were done in 2 hours which is crazy for a car deal. I will forever be buying all my vehicles here. THANK YOU GUYS!!

Had a great experience buying from Blake bishop. Got me the truck I wanted with out having to wait!!

Had a great experience at Larry H Miller and will definitely be repeat customers. Blake was awesome to work with. He paid attention to my likes and really listened to what I looking for. He made this such a seamless transaction.

5 stars for my salesman Steven Ibarra!I called about a used vehicle they had and Steven happened to be the one I talked with. He was easy to talk to and answered all my questions. He made the buying process easy so make sure and set up an appointment with him.I bought a 2012 car that has no window tint so I tried to get them to tint the windows for me as part of the deal. Was disappointed they wouldnt do it. They worked on the price a bit for me which is nice but I would have rather them just tint the windows for me. Thats my only complaint about the dealership itself.

Excellent experience with Keith Bellamy as my salesman. Keith was honest, up-front and got the job done despite my horrible past credit history. I would and will recommend Keith and your dealership to anyone looking for a great deal. I have bought many vehicles in the past 40 years and this was, by far, the easiest, smoothest, most efficient process that I have ever encountered. Thanks Keith and Larry H. Miller Ford!

They confirm everything you would expect from an awful buying experience. We are cash buyers, but would do financing at 0% since that is lower than the rate of inflation. My wife has a score over 800 and mine is 760. Because of chip shortage, there were not a lot of new Expeditions. The used cars were not detailed, and they wanted $54,000 for a 2020 expedition with 48k miles on it, and was fallin apart on the inside. Then they show me the demo vehicle that their GM was driving: door dings, over 6k miles and chipped paint. They tried to sell it for $89k. Oh and even funnier, they tried to access my wifes credit profile from her drivers license...so came back with rates of 4.9% on that jacked up expedition. I laughed all the way to the Chevrolet dealership. I wouldnt buy a bike from those guys.

We can’t say enough about how happy we are with Blake Bishop and our experience here!! Blake was nothing short of amazing and made for a very easy and smooth process! We would recommend him a million times over!!!

We spent 3 hours getting everything set up and approved, they told us that we would be approved for a 2018 Ford Focus, confirmed with them we were buying this vehicle. Came back to finalize the paperwork and they sold the car to someone else. Would not recommend shopping here.

If you need to go to Larry H Miller Ford for service, be sure you use Ryan Schaefer as your service advisor. I took my F150 in for a very annoying issue and Ryan got everything handled for me with no hassle. I appreciate his effectiveness, his ability to communicate with me during the process and over all ability to solve the problem. 100% recommend!

Larry H Miller Ford is not a good place to go to. I was sent an offer to buy my current vehicle for 10.5k and they refused to honor that offer. Not only were they refusing to honor that rice, a member of the management team messed up my car! The AC worked when I pulled in, and when I went to leave the AC was not working. I asked the manager to show me what he did when testing my car, and he refused. He refused to have a tech look at my car to assess what was wrong. He was also very very rude, accusing me of lying, and being very disrespectful. To anyone looking to buy from here, I advise caution. Since the buyout by Larry H Miller, the customer service has went down sharply and the prices have increased sharply.

Buying my truck was absolutely painless! My salesman (Chase Petersen) was knowledgeable, polite, friendly and totally went the extra mile. He found the perfect truck for me AND got me an AMAZING deal on it and my trade-in! ⭐⭐⭐⭐⭐

These people are shady crooks... We purchased a Ford F-150 here and found out not only did this truck have 2 safety recalls on it that they did not disclose to us but this truck had been in an accident!!! They are not honest and will not offer up any bad information on the truck just so they can close a deal and make money off of people no matter the situation... These people knew we had kids and didnt care that one of the recalls could have effected us very badly if we didnt find out on our own... We will never do business with these people again... Please do research before you buy and make a mistake like we did...

I am extremely happy with the service on my F350 truck. I am a snow bird and was having intermittent trouble starting my truck. My Ford dealer at my home had my truck for 4 days and couldn’t fix the problem. I took it to Larry Miller service and they were able to diagnose and fix the problem. The one thing I really like was their large part dept. My service required two different parts and they had them both in stock. I am sure that save a day in time for service. Top notch professional organization!!

Worse experience I’ve ever had in customer service. Dealt with Jim Cortina, not a pleasant man. Spent $7100 for a new transmission. Back for the 4th time tomorrow. Over $1500 in extra rental car costs to date and counting. Can’t wait to hear his response tomorrow. Last time was it’s a mechanical issue. That’s funny I thought you guys were mechanics. Not once have I received an apology, but the $7100 is in their bank account. This is in 2 weeks.I wrote an email to the general manager telling him my story.SURPRISE. No response I wouldn’t recommend this place of business to my worse enemy.

Melford and all of the finance department were amazing not only were they the best the first time, but the second time I got my car through them too! This dealership is by far the best that will help YOU get the car you want and best fits your needs and budget. Unlike other dealerships who want you in and out this dealership continues to show that they care about their customers. Also it is the only dealership that was fast with the whole “waiting” process did not have me their all day.

Blake and Steven were awesome! It was challenging finding a truck I could drive as I am only 5’ tall but they never got frustrated with me and were always respectful and helpful. Would highly recommend them if you are purchasing a vehicle.

The car shopping was made so easy by Steve and Camron. I had looked at 6 dealers here in Tucson and was so turned off with the pushing, the wow you wont believe the deal the manager is giving you. clearly they saw a woman shopping. I had done research on the cars I could purchase since I had length restrictions & required a minimum of 350 pound tongue wt for a handicap scooter. I drove to Mesa and had the best service ever. Got was I need and will never shop elsewhere. Worth the drive. ONE HAPPY CUSTOMER..

By far the easiest dealer to work with in my years buying vehicles. I was 1800 miles away and Mike Nave got all the info and deal together by phone in an hour. Awesome! Flew down to pick it up, Truck was washed and fueled up ready to go.

I appreciated a relaxing, informative and efficient experience. I had no intention of buying a vehicle. I was never sold on buying one either. Yet, somehow I drive away in the car I was looking for. I didnt wait around for paperwork, all my questions and concerns were answered clearly and professionally. It was the first time I really had a great car purchase experience.

I am a long time customer of Earnhardt Ford. I have purchasedat least 6 vehicles and even a Travel Trailer. I am an individual that is very loyal in regards to my relationships.I buy and stick to certain brands. I go to the same restaurants and order the same foods. Why Because Thats What I LIKE....I have since followed Suzie from Earnhardt Ford to Larry Miller Ford. Previously known as Mesa Ford.Because Suzie and I have a very long time relationship from the first time that I dealt with her at Ford Dealership on Baseline rd. 22 Plus Years...Please note that folks need to learn from her Customer Service Techniques.She is pleasant to deal with, And she understands the needs of her customers. Big Or Small. I am sure that there has been other loyal customers that have changed to Larry Miller as well.Because of Suzie.....My business now goes to Larry Miller Ford. Keep up the great work...

I had an awesome experience here. Justin was so friendly and helpful. I came in for an estimate and had my car back and all fixed up 5 days later. They only had my car in their shop for a day and a half! I’m extremely impressed with this place and would recommend to anyone! Thank you Justin for all your help!

I wanted to personally thank Tony Guevara for all of his assistance in ordering the correct topper for our truck. In addition, thank you for all of the instructions and follow-up to get the topper installed as soon as possible.I also wanted to thank Justin Falk for all of his assistance and great customer service. Thank you again for your kindness and thoughtfulness. In addition, thank you for the expedited service on our truck and the discount on the installation of our truck topper.

I was a walk in for service. The desk guys were very courteous and professional and said they could work me in. I was able to drop off my car and run some errands in the mall. By the time I returned they had me finished and ready to go back on the road. Highly recommend this place. Always a pleasure.

Had my 2020 Ford Escape Hybrid serviced today at Larry H Miller Ford in Mesa AZ. What a wonderful experience. The car is new and had an electrical problem with the headlight and was repaired under warranty. The service was prompt and friendly and the problem was totally solved. Beyond that my oil was changed, tires rotated, and a chassis inspection was done at no extra cost. Rod Mills, my service advisor, did an excellent job of insuring everything was taken care of. This is an outstanding Ford dealership. Period.

We were an out of state buyer and Kris M. did a great job with the transaction of our new work truck. Communication was excellent from questions prior to the purchase to the set of up delivery of the vehicle and the Ford Pass app. Barb made the buying process easy. We received the truck a day earlier than expected too! The truck is exactly what we expected. We would not hesitate to do business again.

This was the best car buying experience I have ever had. I would highly recommend using Larry H. Miller Ford. They got us the car we wanted for the price we wanted. It was no hassle. No back and forth. They made it happen!

LOVE my new truck! Great staff from start to finish. Ask for Ricky and Cody (sales manager) in sales. Ask for Rod and Seth (Service Manager) to be your service contacts! They do all they can to make their clients happy! This is my second truck purchased from this dealership and because of these 4 gentleman, Ill be back in the future! Thanks fellas!

Went in for my final oil change through the Works promotion, 3 oil changes for $90. Justin Frier was my service advisor. I found him personable and feel like he communicated the process well. I also appreciate the car wash after the service. Well be back!

I had a great experience here at Larry H. Miller Ford in Mesa, AZ.Omar El-Hussieny was my salesman. I definitely recommend that you ask to work with him. Never did he put any pressure on me to make any decisions. He was about making sure I got what I wanted. He is very professional and a really nice guy overall. Thank you Omar. I was super happy to drive away in my new 2021 Mustang GT knowing that I got the best deal around. I also want to say thank you to Richard Fetech the finance manager that worked on all my paperwork and got the deal done. He is a really nice guy and explained every detail of my contract to me. He made sure I was knowledgeable of everything that I was signing and again, made sure I got a great deal. The entire process from when I showed up to see the car, signed papers, then drove home in it took 3 hours or less. I had a very comfortable experience purchasing my new car here at LHM Ford. Thank you guys. Im in love with my new Mustang GT.

I was surprised to learn that my truck was almost fixed when I showed up Thursday. Gentleman asking why I thought it was a blown engine and I told him check engine light was on. Headed analyzed and they said their number four cylinder was dead. I was told needless to say it was just the coil in the replacing it now if you want to come back about 10:30 and pick up your vehicle itll be ready for you. I believe the service mans name was Nick it was very professional and helpful

Excellent experience. Friendly staff. Michelle has always been wonderful to work with on the sales staff. Answered all my questions. Just purchased my first truck a 2020 Ford Ranger and it is beautiful and fun to drive!

HORRIBLE, HORRIBLE!!I took my vehicle for a recal due to the brake hose were leaking. when they never were bit since it was a recall it had to be changed. So I took it for it to be changed the next day I my sub alerts me that Im low on brake fluid. I get out and notice a huge leak from the hose they supposedly changed.I will never go back!!

It was a no pressure, seamless experience. Keith was upfront and honest which allowed me to make a good decision about my car needs. I fully understood what to expect. He literally went the extra mile!!

In general I was happy with the Final results, The car appears to be repaired properly and the price I believe was fair considering it was a dealership.I was however frustrated with the level of communication, or should I say lack there of as well as how long it took to finally get my car out of service. service. I took it in on a Tuesday and was scheduled to return it the following morning for service. It took until Thursday afternoon before I even had a diagnosis and a quote. And then of course I lost the use of my vehicle over the weekend before finally being able to retrieve it on Tuesday of the following week. Most of the conversations I had with the service department were initiated by me.

I wish my experience was good as the people who has said it was, unfortunately my experience wasn’t the same . I have less than great credit but yet In still I was looking to get a fair deal on purchasing a used car an that didn’t happen. Several quotes along with a high interest rate percentage which was unethical that was put into play, not to mention I am being a little pity but it’s the principle the financial person typed in on legal documents an error that was offensive to me an needed to be corrected, once I brought to his attention he just crossed it out in ink “like oh well” with no apology on his behalf what so ever!! I came to the dealership being very optimistic however I now have my regrets....

Took my 2020 in for oil tire rotation and a recall. Everyone was very helpful and the courtesy driver was super friendly and very timely. My service advisor was highly communicative and knowledgeable. Great team work! Thanks!

I worked with Ricky in sales and Richard In finance. They were great extremely professional and accommodated my needs. Never felt any pressure at all. Richard In finance definately went above and beyond for me. Thanks again.

Second time here for routine maintenance on my diesel truck. Prompt, friendly service. Fair price. Ill go back when Im here next year. Highly recommend.

I arrived early, before opening time. A service advisor came to and wrote up my service order. I went to the Cafe for breakfast but it was closed. I was advised that the lug nuts were defective, the swelled, and should be replaced. I concurred. The windshield wiper blades needed replacing as well as the rear window wiper. I concurred. With the full service, i.e. change oil and filter, rotate tires, etc. I was on my way home in under two hours. Time and money well spent. Highly recommended.

Service here is always fast and professional. My service advisor (Ryan Schaefer) was very professional and informative. Ryan stayed in touch with me throughout the day to keep me informed on the progress. I would recommend this service department to anyone. Keep up the good work!

I’ve bought 2 vehicles from Larry h Miller Ford. One was a ‘12 Dodge Ram. Had it for 4 months went to return it so to all the problems that was wrong with it. Sales guy wanted me to file out 2020 tax forms and lie on them to submit to the bank. I was put in a ‘19 f250 service advance trac light keeps coming on. They also put 2 different size tires on the truck Rod Mills the service director tells me we do things to get barely by the legal way. I would definitely steer away from this company.

I received fantastic service here in Mesa! Wyatt facilitated the whole deal and paperwork, leaving no hassle on my part. Trade in was a breeze. I got a great deal on exactly the car I wanted and they even fixed a hose that was loose in the engine. Pedro took care of my finances and again, signing was a hassle free. The whole process was comfortable and I recommend these guys to sell you a reliable vehicle. Loving my Jeep!

I had a Monday morning appointment. They looked at my car Tuesday afternoon, leaving me without a car for a day and a half. They tried late Monday to get me a rental, but apparently the rental company was out of cars.Once they finally looked at my car, they found and fixed the problem quickly. One of my issues my husband had accidentally switched off. The other (auto shut off during idle stopped working) they struggled to understand my description of the problem and tried to tell me my car didn’t have that feature. I had my husband call and magically they understood and replaced the battery as a fix.Maybe they shouldn’t allow so many appointments if it takes that long to get to everyone. What would have happened if I had decided to wait for the repair?

We came to Larry Miller after 3 days car shopping. We found the car that fit our needs and our experience with Omar and Austin couldnt have been better. They were pleasant and helpful and the no nonsense no haggling approach to the final price was refreshing. Thank you

Customer service is horrible. They tell you one thing on the phone then a completely different thing when you are there!And, when you pull up, with no other customers waiting, they just stand around and dont ask if you need help. I wont be going back!

Alfonso was amazing. Probably the best experience Ive had buying a car. He got us in a 2021 explorer st for the payment that we wanted

Had a great experience here. Nothing worst than a breakdown while on the road, but Nick W. made me comfortable right off the bat. Had great service and I was very happy being back on the road. Thank you

The process of having was flawless and I’m completely satisfied with the work. Susie Famoso the service technician kept me informed throughout. She did her job perfectly.

Great service team. I was able to book my service appointment online after hours. My regular tech was out when I showed up, so they had me re-assigned to another tech before I showed up. He took great care of me and my van. The work was finished when promised. Thank you for keeping me on the road!

I must say that I am very satisfied as a first time buyer and I am very pleased for the professional attitude of my salesman, Mr. Scott Solee. He was very helpful along with others who helped pull my deal together. I appreciate you all for the good work.

They always do a good job, usually timely. This week was different but my rep kept me posted regularly and resolved my issue appropriately. Thank you.

Nick, service advisor, got my 2017 Mustang GT supercharged with 2.3l roush supercharger. They did a great job and were very professional. They even filled up my gas and gave me a free Lyft ride. Ive been coming here since it was Berge Ford and the service is great. Thank You Nick and Joey2 days later car is running great and fast

Recently have not had the best experience with other Ford locations however, this location was incredible. Super understanding staff and I actually felt heard. John Bond is an excellent service provider, very patient and helpful.

Marc at Larry Miller ford was a great salesman.Very professional . I went in looking for a service truck for my business. He gave me a price i thought was fair. They handled a of the paperwork and i was gone smooth and easy.

Such great service. My truck was running horrible before I brought it in and after it’s running like new. Kept in touch and made the process easy and no stressing over what’s going on.

Easy to schedule service at a time convenient for me (via their website). Professional courtesy extended from when I first arrived until I left. Quality of work and cleanliness when vehicle was returned were both excellent.

Great staff and friendly service. However, when I got home and reviewed the invoice I saw a “customer Pay Shop Charge For Repair Order”! I’ve been coming to here for years even prior to LHM taking over and have NEVER been charged for them to write up the order. I don’t understand the logic and I’m not sure if I’ll set myself up again.

Over all I had a good experience. Appointment time was at 7:00 AM and thats when I was checked in.They fixed the recall items and also the other items I mentioned to them.I did have to call them in the afternoon to check on progress. ( I think they should have called me) but, not a show stopper.I did have a wheel cap that was scratched to hell, but I did not catch it until latter. I know it wasnt that way when I took it in because I had washed the truck the day before. And it was on the side that the work was done. I should have walked the exterior of the truck when I picked it up. But I didnt. (Live and learn)I wanted to give 3 1/2 stars but couldnt. Would have been 4 1/2 except for the wheel cap.

It wasnt totally horrible shopping here but not great either. Customer service definitely not high priority. I would not encourage anyone I know to shop here; Ive seen better. They dont follow up and their detailing service before delivery of car was a joke, AND some things NOT disclosed (like window tint was limo and I got a ticket for it), car missing antenna and fog light inserts (which I did not notice from pictures before purchasing).

This review is directed at the Commercial Vehicle Sales side of Larry H Miller Ford Mesa. I purchased a new service truck, trading in a year old model. I dealt with Kris in sales and Barbara in finance. I was doing the deal from out of state, trade as well. I was very pleased with the trade in value given, as I was with the purchase price on the new truck. This was an exceptional buying process throughout the transaction. For me, traveling for a vehicle purchase has always been a fruitful endeavor. I would highly recommend the commercial side at this dealership.

This shop is always customer friendly. When I bring my car in the team members at the front listen to what I am in need of for my vehicle and supportive of what I choose to do.Also there is very good communication between me and the mechanics on diagnosis and decision on what I choose for my vehicle. Also I have trust in what is being shared and needed to keep my car running great and safe.I would recommend this shop for customers looking for a place to have their vehicle worked on.

Blake Bishop did an excellent job for us. I highly recommend asking for Blake.

Great buying experience. Gary W was fair and honest and listened to what we wanted. Never tried to sell us on what we did not want. The finance department was a good experience as well. Only thing they did was offered me the extended warranty. No pressure as well.

This place is awesome! Always a quick appointment and they keep you posted every step of the way. Usually just the oil and check up. This time an alignment was recommended which I already knew would be needed. They did it as soon as we gave the okay. All total, I think they had the car 2 hours at most.

Best experience every!Braxton was there and really helped and kept us updated on F350 arrival. Most delightful young man. Knows his product and would go the extra mile to get the info if he didn’t. He is an asset to the dealership. Thanks Braxton I got what I wanted thanks to you.

It was better when it was Berge Ford. I went in for a recall on my explorer and I also had a check engine light on. The service advisors never called me about the check engine light?? The only thing they did well was a decent wash. Thanks!

After today...never again....Fernando needs fired. Update......Seth Service manger called the very next morning regarding my negative review. He listened then investigated with his staff. Called back within the hour. Apologized and handled partial refund on bill paid. Very professional. Restored my confidence in Dealership.

I just purchased a 2020 F-150. I had spent a week scouring the virtual market trying to find the exact truck that met all my needs and wants. Blake alleviated the stress of trying to purchase a new vehicle remotely. We were probably not the easiest customers to work with due to our indecisiveness but he remained patient.Blake bent over backwards trying to please us and meet all of our needs. He found the perfect truck, and also helped me find the lowest interest rate possible and worked to give me the best trade-in value he could for my old truck. I have worked with several Ford dealerships in Phoenix over the last couple years and this is by far the best for purchasing a vehicle from start to finish. Thanks Blake and everyone at LHM Ford!

Took my vehicle in for a check engine light and after spending $380 on diagnostic testing. They didnt pin point what was really wrong with my engine, but was recommended to get a new engine for 8k!. Needless to say Im never coming back to this dealership for services. Highly disappointed.

A great Ford dealership for me in the way to took care of a problem with my truck F-150 engine service light. I got quick Uber responses and quickly arranged rental car service on a three day repair job. Car returned washed and clean looking. Friendly people and service throughout those days.

My Salesman Jared Lewis went above and beyond to make sure that I was the best truck buying experience. I will definitely be going back for any future vehicle purchases.

Always polite and courteous, outstanding service by the staff. The work was-done right the first time. The mechanics always double check the work. And the price is fair. I can’t say enough about My service writer Derek. Our family won’t take our Ford’s anywhere else but to Larry Miller Ford

Super smooth. Cecil S. Was amazing! I was so nervous but he eased my fear . Thanks Again

Bruce Bressler and Larry H Miller Ford Mesa came through for me BIG TIME on my new vehicle purchase! I had been thinking about jumping into a new Ford Mustang for awhile, and decided to pull the trigger. I have bought several vehicles from Bruce over the years, and each time, he has gone above and beyond to take care of me.This one would be my toughest vehicle acquisition yet though, as I threw him a list of must-haves. If I was going all in, I needed it to be EXACTLY what I wanted - a 2019 Ford Mustang GT 6-speed manual transmission base model with the 301A Sync 3 Tech Package, Performance Pack 1, Active Exhaust, and Magneride suspension dampers. It was no problem for him though - he got me EXACTLY what I wanted, and worked a heck of a deal on it for me. Payments exactly where I wanted them. Even stuck around two hours late to make sure I got to take it out for a test drive, go over all the features, and get through financing.At the end of the night, I couldnt stop smiling. This is the car buying experience everyone wants to have when you go to a dealership, and Bruce + the rest of the LHM Ford Mesa crew made it happen. Thank you so much for an unforgettable experience - I averaged 12MPG in my new Mustang after the first night of ownership because I couldnt keep my foot off the gas pedal, and I couldnt have been happier. Go see Bruce if you need a vehicle - he will make sure you leave the dealership with a smile!

I worked with Cameron Davis and he listened to me and found cars I loved and made the deal happen that was within my budget and the car I wanted! He didn’t act like a typical salesperson (shark) and it was fast and easy!!

Kaitlin was amazing to work with.Our original service writer we dropped off with dropped the ball and Kaitlin listened to the issues we needed taken care of and had the technician work on those items in a quick turn around.Thank Kaitlin, you are the best!

Warranty horn replacement, 2018 F-150. Fernando (service advisor) was great. I had an appointment set up a week out, the horn replacement took about two hours, which I thought was lengthy, a fairly simple job to remove the grille assembly and one bolt and electrical connector to replace horn. I was told there were two other jobs ahead of mine. Guess an appointment just gets you in the ballpark anymore.

Very nice and quick. Kept good care of my car and were very helpful with any questions I had.

Suzie is the best writer. Always fast, fair, and friendly. Both my mother and myself bring all our vehicles to her for all of our work.

Employees were very helpful and courteous, did what they said they would do. Corrected an issue from another dealership at reduced cost...twice as far to go than closest dealership, but this is where I’ll go!

Getting a new car trade in old mustang perfect service

Good Staff. Simple quoting process. There was a significant delay in getting parts for the repair I needed, but they made up for it in the end.

Larry Millers Ford ServiceTeam is the Best!!! 5 Star Customer Service from the time you call to make a service appointment to when they return your keys.We TRUST this Team with our Escape and Fiesta!The Solis Family Rating ⭐⭐⭐⭐⭐ for Larry Miller Ford Service Team..... Thank You !

Duncan, Ricky and Rich were awesome. I had limited time to get my new vehicle and the paperwork completed as I have a special needs grandson that I needed to get home to. They worked extra quick to meet my needs.😁