Setting up our storage rental was very good. The agent was very helpful and thorough.
Clean, well maintained, & gated storage facility. Friendly, courteous staff on site during set business hours.
The office staff here is great. Very helpful.
I love how friendly the staff is and the security fence. But I am not so happy that in just over a year the rent has been raised and now it is a place I rent and cant get into after 10 at night or before 7 in the morning.. I did have issuesgetting into my parking spot because another person refused to back his boat in. But. Yea they fixed it and I have no more parking issues . THANK YOU ❣️. Cant wait to get the other area paved and maybe get a lower rent...
My daughter rented a unit there rates are good great service and they are very accommodating plus you can also rent a U-Haul there for moving your items with out having to go to a separate business. So its a win win
A little on the expensive side but its clean quiet and the staff is super friendly and helpful. I definitely recommend it. Piece of, just in case, bring large garbage bags 4 when youre moving in and 4 moving out. There is not one garbage can on site unless its in the office or in the restroom. So be kind and clean up after yourself.
Fast courtesy service at a competitive rate.
This place is fantastic! Jennifer is one smart cookie and super friendly.This place is safe and worth every penny.
Very helpful and knowledgeable staff made the process so easy
Excellent service, great people.
Absolute great staff, forgot the guys name, but great customer service.Amazing (comparative) storage units. All on the ground plenty of space for vehicles for loading and unloading.
Nice place. Transients roaming around outside but they have very secure fences. Rent is high, but the added security might be worth it.
Not sure where these negative reviews are coming from but the fact that they’re very few and far between means people obviously don’t understand storage and policies, lol. Jenn & JJ are a great team and are very thorough when explaining those policies. Couldn’t ask for a better pair to run this place. I’ve been a customer for a long time and I’m very satisfied with the turn around over the last year or two.
Friendly service, great place.
Nice person to help you setup the storage for your need, good price ! I like it, thank you 😊
Jennifer was great. I was actually going to public storage and decided to call midgard for another quote and she won me over! Aron was awesome too!
Aron was a great help. Keep up the good work.
Great customer service! So nice, friendly and helpful with what I was looking for. Definitely recommend!
Aaron made my experience getting my unit a breeze! So happy I drove by this company and have them taking care of my items!!!!
Been storing here for about 2 months. I got to say very pleased. Very clean very friendly staff. Love how they have police who check out the area to make it more safe. Just a great and safe place to store your belongings.
I am new customer to Midgard Self Storage and I just wanted to say I had the best experience renting a storage unit that fits my storage needs. The facility is super clean, the storage unit was exactly what I needed, and the process could not have went smoother. I would like to give a special thank you to JJ for facilitating the entire transaction. JJ is knowledgeable, friendly, and a real pleasure to do business with. I recommend anyone looking for storage to check out Midgard Self Storage in Melbourne, FL.
My husband and I have been tenants at this facility for a long time and we just want to say what a beautiful job Jennifer has done with the place! She has been an absolute wonderful woman to work with and always so pleasant and helpful! The site is clean and inviting and very secure. We recommend everyone we know to this business and will continue to do so thanks to this young lady!
Great service and friendly staff. Jennifer and JJ have wonderful customer service skills and are very knowledgeable. Highly recommend!
The Best Self Storage Facility ~ Jennifer is so very through and what a great manage she made our situation much easier! And her Right hand man JJ ) well what better a duo can you ask for ⭐️⭐️⭐️⭐️the best facility to store your personal items in Florida! Thanks you two ~ Will & Dr Kelly
Ive had a unit at this site for two years now and Ive always been more than impressed with the customer service, and with the cleanliness of the facility. The prices are the best in the area so Im definitely not going anywhere else! I highly recommend this company to everyone!
Very clean place. Jennifer and Aaron, are amazing, very well mannered, and always helpful!
Very friendly staff and everything from start to finish went great. Storage was clean and always cool, all you would expect.👍
Thank you. Can’t say enough about this facility. Clean and my experience with the staff was great. Nice to meet people who know what customer service is.
Wonderful service from Jennifer at this location! Though she didn’t have the U-Haul equipment available, she was able to quickly set my reservation at another facility close by. She’s very efficient and a pleasure to work with! Keep up the great work honey!
I have just had a customer service experience that made my day! Jennifer gives attention and answers questions so efficiently and accurately. That is the easiest part of my move so far. Thank you Jennifer and Brandon!
Ive been shopping around for storage. My last stop was this place. Brandon was very friendly and welcomed me right when I walked in. He told me about the store and showed me a few units. I ended up getting one. The other places I wont mention treated me like cattle. Its very refreshing to see a friendly face and to be treated as a person and not just a dollar sign! Thank you so much!
I have a storage unit here. It seems safe and secure. I have one problem, every time I go to my unit, the front gate is open. I go in and out without punching in my code. It looks safe and secure but is it ? Hope with this review the open gate changes. I would really dislike having to have my belongings stolen for someone not doing their job properly.
Jennifer and JJ are a terrific team! Very nice facility and great customer service! Thank you for everything! 😃
This is w/o a doubt, the most customer friendly storage facility around. Jennifer is beyond amazing, extremly kind & friendly. The facility is veryy clean & well maintained. Also, super safe cuz the police station across the street makes the 24hr access much more likely that there wont be shady ppl hanging about. Ive gone to the unit at weird hrs in the middle of the night & never once felt worried; its more peaceful actually!It would be better if the website had a map of the facility with unit#s though, because when i tried to pay my bill for the 1st time, i couldnt remember the unit# at all. 😌 (Id recc writing the unit# down on the card they give u w/gate code) Itd also be nice to have an idea of what unit youre reserving when doing it online.Overall, location & facility quality helped me make the decision to chose this Apollo blvd Midguard but Jennifer & JJ are also vital reasons why it has good rapport. Thanks for all the help & awesomeness u guys exude!!
Clean, secure facility with decent rates for both indoor and outdoor storage. The one manager Brandon is awesome.. Knows his stuff when it comes to storage. I have had a storage unit here for about 2 years now and so far no issues. Overall this place is great for storage and I highly recommend them to anyone!
Very informative and easy to work with..Jennifer is awesome
The man working at the front desk was professional and kind. He helped me very quickly and I would recommend this storage unit. If you call ahead they can usually make you a good deal.
A few weeks ago I stopped into store smart and spoke to Brandon Frandsen on the options they have for storage. I really appreciate him coming up with the best option to keep my stuff safe and the best storage unit for me and my family. Thank you for your help and great customer service.
Brandon and Jennifer provided AMAZING Customer Service! They were very through, and they both help explain the contract and insurance to me. Storage unit was clean. I would definitely recommend storage location again.
Planning a move from central Pa to Melbourne area in the very near future. Jennifer, Jennifer, Jennifer....OUTSTANDING personality and Oh SO helpful! My husband and I are seniors and todays world can be very confusing to us. This young lady took valuable time out of her day to explain every detail on how her facility works. We look forward to our move and working with Jennifer on our storage needs.
Exceptional service from Jennifer and JJ at this location! Very friendly and very knowledgeable. Great customer service all around! Thank you!
Fantastic customer service from your Facility Manager, Jennifer! Super sweet and courteous! Definitely knows her stuff! Thank you!
The rates are too high and every few months the prices go up and nothing changes in the environment of the facility. I am 80 years old on a fixed income and cant afford much more rate increases. Will look for someplace thats rates are more inline with my income. Have never had a problem with the service except for the rates
I had been with this facility for many years. I would absolutely reccomend anyone to them. The place is super clean.Jennifer and Brandon are outstanding--top notch. friendly, super helpful, professional and courteous.
I have to say, my mom went in there and I was helping her with moving her stuff in and the guy named Brandon was extremely nice and very helpful with all of out questions that we were asking. Its very nice and clean inside too. I would very much recommend this place.
Excellent customer service by Jennifer, the Facility Manager! Very efficient and clean location! A+ storage facility! I highly recommend!
Excellent
Great storage facility great customer service.
I use this storage place for my business. They are really good at accommodating my needs. The manager lives on site which makes me feel more secure considering some of the stuff I store is rather expensive. They came in cheaper than most places around but didnt skimp on anything
Brandon was awesome! Needed a last minute moving truck for our daughter. Brandon took care of everything, had us in and out on the road quickly, efficiently and with a great attitude! Would highly recommend!
This facility is A+! My mother and I recently rented a unit here and the customer service is fantastic! Jennifer was incredibly helpful and patient with us when deciding what size unit was going to work best for us. The facilities are clean and inviting and that is a great addition to the customer service we were offered!
After having a rough experience with other U-Hauls in Brevard, this U-Haul location completely turned it around for us. Exceptional service and understanding. We called ahead to see if they had dolleys/rollers and the manager Brandon was ready to help and was very informative. When we arrived to drop off the truck, Brandon was very polite and made the process super easy. A huge Thank you to the U-Haul of Apollo!
Jennifer Fisher was very helpful in providing me the best information on where to go to have a hitch installed on my vehicle. I thought all UHaul dealers did the installations but she got me going in the right direction. I will definitely use this facility for my rental needs in the future.
Store Smart - Store Elsewhere. Quick to hit you with late fees, got stuck paying late fees on an empty locker I had authorized payment on. Thanks for nothing Jennifer!!
My husband and I looked for a storage unit to store things temporarily from a home in Connecticut to a home here in Florida! The pricing was very fair. They were unbelievably helpful and accommodating. The employees were friendly and pleasant. We would recommend using this business if you ever need to store anything !!!!
Jennifer was extremely helpful! She made my moving day, which is typically a stressful and overwhelming event, such an easy and convenient one. This is by far the best U-Haul rental experience I’ve had. Thanks again!!
I came by the facility office today and spoke with Jennifer about reserving a unit for storage and possibly a UHaul truck for my move in the next month or so. The facility was immaculate and Jennifer seemed very knowledgeable about her profession. I am looking forward to coming back and doing business with this facility for sure!
Finally a storage facility with knowledgeable staff and great features! I just moved to the Brevard area and have been to several different storage places which proved pointless, because the people had no clue what they were doing and the locations were let’s just say “uninviting”. At my wits end I decided to try this place out and I’m so glad I did. Brandon was a super helpful guy and was so patient with me as I had my 5 month old daughter with me who was quite fussy that day. He even went above and beyond to talk and calm her down as I had to make a phone call to my bank. He took his time and told me all I needed to know about storage and provided me superb customer service and knowledge. The facility is nicely gated, clean and the climate control unit I got is so easily accessible. I’m happy to be doing business here and I feel my items are secure. Thank you!
Brandon was a pleasure to work with. He made sure the trailer I got was working properly. Quick and easy pickup and return. Im not going back to the other UHaul places, they take too long! Thanks!
Jennifer is AMAZING! She is down to earth. I adore her!
Ive had a really great experience here. I just moved from across the United states and originally got a 5x5 unit. About a month later I had some extra things I needed to store. I was very specific on certain things and needed enough room. They worked with me even when I did not think it was possible to accommodate all my things. Jen helped me figure things out to make everything work and was helpful with paperwork. Brandon answered all my email questions and was very helpful. The staff is awesome. I was moving my stuff on an extreme heat day and they really eased my mind thru the process. I suggest this place to anyone, and there pricing and promotions definetly help! Thanks again store smart!!!
That place sucks,no stars for you
Ive never had a more pleasurable moving experience until I came here! Brandon the manager was more than helpful with helping me reserve a UHAUL truck and storage unit for next month! He showed me the storage unit and I was throughly impressed of how clean the place is! Im telling all my friends and family about one of Melbournes best kept secrets!
Clean, new and climate controlled.
My search for U-haul has finally come to an end. I need a truck soon. Headed to Knoxville and only because of a short little redhead by the name of Jennifer. Thank you doll!
This place has been an amazing blessing to Nanas Children’s Home Inc.! Your facility is so clean and organized and everyone is so professional and friendly!
The manager Brandon was quick in helping me get a last minute truck. Ive been to a few places in town for U-Haul. Avoid the Babcock location! Thanks, Tony.
Jennifer is fantastic. Very efficient and very helpful.
Great service, great staff, clean property. been using it for years to store my business inventory. thank you
Great for all your moving needs hooked me up with some great moving help
Brandon and Jennifer were amazing and helpful! I will be recommending them
Bad, belligerent service, and the rent goes up often. If you are a SpaceCoast resident and want local, responsive customer service, DO NOT rent here. If you must rent at this facility for convenience of location, be aware that they will treat you like dirt. There is no electricity in the units, they do not permit renters to use the dumpster, and they have unfriendly signs posted on the property. The employees claim company policy prevents them from accommodating your needs. This national company is in the business for profit and they give nothing back. Check out their corporate website. You can read about the VIPs who run it and encourage investors. That is their interest--investors--not the customers of Melbourne.
Fairly priced and well managed. Know the rules of occupancy and vacating before you store your belongings at any storage place, I am tired of reading the reviews of people who dont realize they can keep your things if you dont pay your bill or those who get another bill that they dont pay beacause they did not give proper notice of vacating.
I have no complaints and you have always been helpful when help was needed.Thanks, Bonnie Jones
Unit is nice but pricey. May need to come up with other arrangements for storage.
Jennifer the manager is great fantastic personality very helpful
Would NOT recommend this storage facility. Renewals are VERY costly and customer service is unbeknownst to management. Save yourself the headaches and search for another facility in the area. Its not worth the aggravation with these guys.
These storage places are expensive, especially over many months !I could replace the stuff I have stored there for the $$$ I have paid (and continue to pay each month) but I am into it now, waiting til I get into a house with a garage and a backyard shed where I can store the stuff again.Think twice about how much the stuff you plan on storing is really worth !!
Good place
Prices are great and the customer service is amazing. I wont use any other storage facility
Super friendly service. Clean units.
Price, security and staff are all fantastic
Jennifer is an absolute pleasure to work with! She has always been so kind to me when I visit your facility and that really says something. Thank you, Jennifer!
Prices are a bit steep.
They are a joke. The staff was rude (One in particular) they harassed my whole family over a family members bill. And they refuse to reason with their customers. I would look elsewhere for a storage unit
Good people work here
Never has equipment available. Offers hitches installation but charges 4x price of hitch and 24 HR installation time
Storesmart opens 24 hours and it has 24 hours security trust me on that
This is the least customer focused business I have ever seen. Horrible beyond description.
Keypads are almost inaccessible. And parking and moving around with anything other than a car is difficult.
WoW WHAT A RIP OFF PLACE!!!. I leased a10X25 unit the evening before. The next morning I brought my boat to store it. I cannot get it into the unit. so I ask for my money back. They refuse, they keep my entire deposit of $40.00. Only 19 hours later. All I want is my $40 back?? I was never given a lock that most customers are given. I never put a lock on the unit?? BEWARE!! RIP OFF PLACE!! They say that corporate ties their hands so they cant give refunds. He never called corporate??
Bad, every month the price was increased by at least 30% with some lame excuse accompanying the increase. We left on the third increase.
Good service
Always on top of things
Good
Great
Very clean and friendly
Helpful personnel
Helpful staff
Good service