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FedEx Ship Center
3960 Dow Rd, Melbourne, FL 32934, United States
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FedEx Ship Center
Comments
Al
Review №1

Helpful staff. Cheaper to have items shipped here and more convenient if you dont want packages left unattended at your door.

Sh
Review №2

Very friendly girl there behind the counter. It was a great place for service

Jo
Review №3

The help are all professional really nice people

Ad
Review №4

I found staff to be polite and efficient.Finding parking spot might be impossible

Do
Review №5

The FedEx employee was very helpful and gave me info on where I needed to go. Thanks

St
Review №6

Friendly service. Quick in & out. Package delivered next day as promised.

El
Review №7

Very helpful and friendly staff

An
Review №8

If I could give zero stars I would.First they tell me that my package was coming at 5pm, then 7pm. At 5:45 I get a message saying it’s back at the shipment center. Fed ex tells me they are open until 9pm but I look on the website and it says they are open until 6:30pm. I get there at 6:31 and they refuse to help me. There were several employees there and still they wouldn’t help me after waiting for them all day.

To
Review №9

Nice friendly staff, parking is a bit rough at peak hours but I cant hold that against them, location location location, it is close to me. I would rather have trouble parking than drive to Cocoa or somewhere else.

Jo
Review №10

They dont publish their local phone number, only an 800 number that leads to multiple questions, not answers.

Fo
Review №11

Always on time!

Br
Review №12

Excellent customer service by Misty at the Dow Road facility in Melbourne.I had to ship two tires and she went the extra mile!Thanks so much for the excellent service!Brian

Ro
Review №13

Ez drop off 👌

Al
Review №14

Great staff but the 1800 customer service number is useless they do not communicate with the locations and make you drive 1hour to find out they did not relay messages.

MA
Review №15

Order shipped Thursday afternoon for overnight delivery on Friday. I wont have it until Monday. Terrible service for the price.

Br
Review №16

Good service, fast.

Ma
Review №17

I am so grateful for FED EX..and their National Team...I needed their immediate help for my Nursing Position...and our great team partners at FEDEX jumped right into action...I want to Thank Brianna especially...she was expert..shared knowledge with me proactively for future encounters....she was so kind to me..and patient with me..she listened to my heart.. heard my concerns and IMMEDIATELY solved my issue..she communicated immediately with DENTON..the FEDEX driver...who was so kind and went above and beyond..backtracking to find my package..Denton even remembered by address by memory..and got my work related package to me ASAP...I cannot express enough how understanding and wonderful this team is...the last driver Kevin was also kind and personable as well...God bless FedEx...they are incredible people..and even in these troubles and intense pressure for all of us to get our jobs done in excellence for our nation..and the world......they make sure to continue to help us all succeed..we are all aOn the same team..and I am very grateful to know that FED EX is here for us...Thank You FED EX.

Ge
Review №18

I have a mailbox at a place that opens at 11am. Yesterday, the delivery driver attempted to deliver the package at 10:48am. So, no package for me. Today, the delivery driver attempted to deliver my package at 10:18am.I dont know why they thought if they went there half an hour earlier than they did yesterday, that magically the store would be open.I get that its supposed to be a morning delivery, but a tiny little bit of common sense here would go a very, VERY long way.

P
Review №19

Great staff, friendly and knowledgeable. Its a bit difficult to get to due to construction but its the hub so its where I want drop off my packages. Once they get finished with the construction things should be normalized.Parking is free and ample. They seem to have whatever you require for your shipping needs.

Ro
Review №20

Picked up a package and was out in two minutes!!

Tr
Review №21

The staff was extremely friendly and helpful. They were very fast and efficient in helping the rush of customers they received while I was in there. Keep up the awesome work.

St
Review №22

Always had a good experience at this location, everyone I have dealt with has been very friendly and super helpful.

An
Review №23

This is because the station has 33 year veterans that have worked there, very dedicated and diligently. The old timers have take great pride in their company. My husband is one of those employees.

da
Review №24

Excellent 😊, service,it was slow day 😌

Bi
Review №25

Awesome customer service. Quick, knowledgeable and courteous.

Ca
Review №26

Fast, friendly service. This location actually multi-tasks!

St
Review №27

Best way to ship it package

St
Review №28

Service with a smile, even with a mask !

Mi
Review №29

Nice to deal with BUT.....never choose FedEx to ship when selling through eBay. Ive been hit 3xs for ban additional $40 per shipment. So good bye FedEx through eBay and hello United States Postal Service

Je
Review №30

Very professional awesome staff

De
Review №31

FedEx shipping company is the worst, my poor granddaughters have been waiting 3 weeks now for their new swing set that we paid Target for. They promised, it would be at the house in 3 daysTarget the other company Im not happy with says, its not there problem. Although its the company they decided to use, we paid them for the swing set, its FedEx who seems to have lost it after telling us twice it was on its way. Now its, oh we have to do research to figure out where in there own shipping center, it is being stored at and lost track of. I or my family or the company Im head of will never us them again. Its pretty sad that neither company offers a solution or offer to reship another one. Target wont give back the money we paid for it even though they said it would be shipped within 3 days (we paid extra to have it shipped to us within 3 days). How do you tell 2 CHILDREN that are 2 and a half year old twin girls that were so excited, that we dont know when their swing set will come. Its shameful, that FedEx, and Target could careless about these too little girls. My son and I have shopped at Target for years. Never again!!!

La
Review №32

Very warm and welcoming staff.

Mo
Review №33

Professional, courteous, helpful efficient and above all welcoming!

ga
Review №34

Very friendly and very helpful and all about business.

Th
Review №35

A little out of the way but overall great if you miss a delivery you have to sign for

CH
Review №36

Very helpful and great service

Cu
Review №37

Concerned for your package!

El
Review №38

Staff are very friendly. Quick and easy way to drop off pre-paid packages. I was in and out in less than three minutes when I dropped of my package.

La
Review №39

Friendly and very helpful staff and very clean facility. Five stars!

Ry
Review №40

The design center and print center is a scam. Takes 30 seconds to scan 1 page and costs 50 cents a minute. Plus you have to open a special program and the scanner isn’t even on automatically. What a waste. On a commercial scanner a place like this should have would take less than 1 minute but instead expect to spend at least 15 saving and scanning everything.

Mr
Review №41

Good service; although you wont pass by this location on your way to somewhere else.

Di
Review №42

Very friendly associate. Fast service and good information gotten.

Su
Review №43

Exceptional customer service

Ba
Review №44

I am disabled & use a wheel chair so have taken the time to notify all agencys that deliver: FedEx, UPS. USPS, that my packages have to be left on the top step at the front glass sliding door. This was the second time FedEx left the package at the back door where they had to climb a ramp!! Today the package was small so I could push it away opening the door. However, earlier this month they left a 40 pound box in front of the door so I literally couldnt get out. The gentleman I spoke with at the Dow Road location was very respectful & apologetic but the issue should have never happened. I gave it a 2 star because of him not the driver. If this happens again, I will specify to the vendors I purchase from that I dont want FedEx packages so they will have to choose an alternate shipping method or I wont buy from them period!!

Br
Review №45

The staff are quick and friendly. Customers are rude.

Da
Review №46

I only use FedEx because I have never any problems after using them for 18 years now. Great staff .

Ja
Review №47

Local ship center for Brevard off of John Rhodes. Customer service was not nice however. Very cold with little personality. However, being that it is the local ship center for FedEx i will be reluctantly continuing to do business with them.

Mi
Review №48

Great for a quick drop off or package pickup. Very friendly and helpful staff.

Ch
Review №49

If you need to ship in Melbourne... go here only ! Helpful staff ! HONEST PRICES!!!! Shocking !

El
Review №50

I went in to mail a package. Everything went well and the lady working was very kind and knowledgeable.

Sa
Review №51

My company always uses FedEx due to their overnight services and being able to accommodate our need for speedy deliveries. Friday I went in to have a package delivered for a Saturday shipment. I made sure to express how serious of a matter this was and that this shipment needed to be delivered first thing Saturday morning. I was told no problem by the person who helped me. I left Fedex under the impression everything was great, called my supervisor to let him know we were good to go, only to come into work Monday to find out the package never made it Saturday and as a matter of fact it still wasnt delivered by the time I was at work Monday morning. Not only did I look like a fool but I let my team and senior leadership down. Very disappointed in my experience, especially since I came in on my day off to ensure this unit would meet delivery expectations. Not very happy having to explain to everyone how I messed up when in all actuality I made sure the person helping me knew this was for Saturday delivery and it just never happened.

Al
Review №52

Little drive for better feeling of security.

B
Review №53

Great up beat staff super convenient! My preferred shipping place!!

Ma
Review №54

I can only give this office a 5 star review, as they were very helpful with my international shipment of a laptop computer. I cant say enough about the professionalism of the staff.

St
Review №55

Friendly service

To
Review №56

Hard to find but helpful people

Mi
Review №57

Misty was great and super nice...thank you

Ce
Review №58

The staff are professional and helpful

D
Review №59

Very nice, helpful employee, nice clean office, easy to find, quick in and out

Su
Review №60

The guy was rude. Obviously doesnt like his job and lets the customers know.

Al
Review №61

Fast, qu, efficient service.

El
Review №62

Pretty good service. Friendly people

Su
Review №63

Good service today. Prices seemed high but it was for overnight.

Wi
Review №64

No. 1 place for shipping after the USPS

Me
Review №65

Fast and easy. Cheap to ship also

Ma
Review №66

Had quite a wait out in the office waiting for someone to come out from the back I had to ring the bell like 3 times before someone finally came out to help us

Wi
Review №67

Very courteous and professional

Ja
Review №68

Paid $28 for an overnight letter to be delivered before noon . Plus its only 60 miles away. Letter didnt get delivered until 4:39 pm the next day.

Fr
Review №69

Friendly staff and quick.

Vi
Review №70

Great customer service

De
Review №71

Great customer service

Ra
Review №72

Easy to find, great service.

Ja
Review №73

Great customer service!

An
Review №74

PRESIDENTIAL SERVICE from Misty. Thank You for the assistance!

kb
Review №75

Express package was supposed to be here yesterday but they have nothing but excuses it was supposed to be here by 10:30 yesterday now its now 11 oclock today and still full of excuses very very poor customer service

Ri
Review №76

Great service.

Sc
Review №77

Nice guys, great location

Si
Review №78

List said the store will be open at 6:30pm and was close

Ma
Review №79

Sometimes a long wait - avoid lunch time

Na
Review №80

This is the only place in town I trust!

Na
Review №81

Excellent & speedy!

Te
Review №82

Always friendly

Ja
Review №83

Rocked it my delivered package that is

Tr
Review №84

Great service

Be
Review №85

Still didnt find the place

Gr
Review №86

I hate it here

Ma
Review №87

Helpful staff

Fr
Review №88

Very helpfyl!

Ja
Review №89

No wait.

Ho
Review №90

Great

pa
Review №91

Perfect

Information
27 Photos
91 Comments
4.3 Rating
  • Address:3960 Dow Rd, Melbourne, FL 32934, United States
  • Site:https://local.fedex.com/en-us/fl/melbourne/mlba/?cmp=LOC-1001545-3-2-971-1110000-US-US-EN-GPLDROPOFFBOXES
  • Phone:+1 800-463-3339
Categories
  • Shipping and mailing service
  • Logistics service
  • Mailing service
  • Packaging supply store
  • Shipping company
  • Shipping service
Working hours
  • Monday:Closed
  • Tuesday:9:15AM–6:30PM
  • Wednesday:9:15AM–6:30PM
  • Thursday:9:15AM–6:30PM
  • Friday:9:15AM–6:30PM
  • Saturday:9:15AM–6:30PM
  • Sunday:10AM–3PM
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