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Ja
Review №1

Top notch, they worked on my transmission and fixed the issue promptly, also rebuilt my sons transmission on his truck .

Sy
Review №2

This place was amazing. The customer service is awesome, and my car has a new life thanks to the transmission repair. Also, my car wasn’t even in the shop for a week and they make sure you bring it back for a check up! They even assist with payment plans if needed.

Ja
Review №3

My car has been at MR.TRANSMISSION since August 21,2020 and today is March 5 2021. My bill has been payed in full since November 2020, and I have yet to get my car. Alan Polson apparently owns the shop with his wife Tracy. I have heard every excuse under the sun as to why my car is not fixed from.... we are waiting on a part, Covid 19, there are no bays open because we are so far behind, etc. I was promised on Friday Feb.26 that on monday march 1 and I quote from Alan Janette you will be in your car, if not by monday 100% Janette by tuesday your car will be ready. I called and spoke to Perry on tues. and he told me it was not ready but 100% it will be ready wednesday, march 4th. So I got a $20.00 cab to drop me off to pick up my car on wed. only to find no Alan, no Perry, and my car was still parked in the space it was since before thanksgiving. A tech was left to answer phones and I asked for ALAN?PERRY?MY CAR? and no my car would not be ready. I have been in touch with Moran Family brands who oversees MR.TRANSMISSION and a customer service rep. named Alicia since January in hopes Moran Family Brands could be of some kind of help. The only help I have gotten is from there CSR Alicia who cash app me the 20.00 in order to get home of her own money. I feel for her because she is the only one who has had my back but she is limited on what she can do. I have asked to be provided with a loner car until my car is fixed and Alicia said she did not have the power to do that, I would think Moran Family Brands does. Today is March 5 2021 and I have called and spoke to a man named Mike who informed me that they need a bracket and my car will not be fixed until Monday. Mike was nice but at this point my frustration level is off the charts. This is my only vehicle and it has been sitting for 8 months, can you imagine all the other issues I may have because of that? Will I get a warrenty? Where is Alan Polson?Perry? Will I really get my car on Monday?? With the track record my hope is very little. How can Alan treat people, treat me, this way when I drove my car on there lot on August 21 2020 because my car wouldnt go in reverse and I thought by taking it to a specialist I wouldnt get ripped off. I forgot to mention in January I left a bad review on google and was called by Alan to please take it down if he promised me that he himself would work on my car until it was finished. I did my part and took it down taking his word that he would finish my car and he did not keep his word. My only hope is to inform as many people as I can about the horrible treatment and very bad business I have received over the PAST 8 MONTHS from Alan Polson, MR.TRANSMISSION, and Moran Family Brands. The photos below are where my car has been parked since before thanksgiving. It has been left unlocked in the parking lot that has no gate. Im suppose to start a new job Monday and Alicia offered to cash app me more of her money to get an Uber to work on monday, I gracefully declined. Dont you think at this point Moran Family Brands should give me a solution? Im absolutely disgusted at the lack of quality needed for an effective action. Alan Polson, and Moran Family brands should never be considered for any business transactions. Mr. Transmission, The Professionals, The Automotive Outfitters, Milex Complete auto care, and SmartView Window solutions all fall under Moran Family Brands, not sure how these are run, but I will never do business with any of these companies. My only hope is I get a warrenty, I have no issues with my car since it has sat for 8 Months, and I eventually get my car.

te
Review №4

Went here to have lower control arm fixed in passenger side. Thankful they were able to assist me. I don’t have any bumping while I drive but now I need brakes. So I’ll be calling them for assistance with those . Happy customer

Jo
Review №5

After searching the area and shopping various transmission repair shops, I decided to allow Marrietta Transmisssion and repair to get the job done. I went out for transmission repair on my car and I was without my car for all of 2 1/2 weeks. It was may be a few days longer than expected however once I receive my car back, my car has been running completely smooth for the past three months. I’ve had no problems. They were very professional and the customer service is friendly. Plus I have an 18 month warranty on the worked done. They get my recommendation.

Ni
Review №6

I should have known from the beginning, by the poor greeting and lack of attention, that this place wasnt the place for me or my vehicle.After having my car for several days while trying to diagnose it, I finally received a call stating the problem. Youll need a new battery and an aftermarket alternator at the tune of $1,200.00.After mentioning how that quote was out of my budget, I was asked, well, what is your budget? Huh?! If you were able to reduce the price why not give me your fairest quote initially?Turned completely off, I declined service and opted to pick my car up to take it elsewhere. Upon arriving, I was given even worse service by a gentleman who was seemingly upset that I asked to have another car moved so I could jump my car off. A different technician came out with a battery booster and jumped my car off. Additionally, he checked my alternator and told me that it checked out well and that I simply needed a new battery.Again, why wasnt I told this initially instead of them attempting to take advantage of me? I took my car to Honda and while I only needed a battery, I got them to quote the battery and a new alternator and their quote came back $500.00 cheaper than this junky place.I vow to never take either of my vehicles here and will strongly advise others to stay clear.

Mi
Review №7

I will update as this issue is resolved: My daughter spoke with Alan the owner, and subsequently had her vehicle towed to this business. Naturally a diagnosis was needed before work was done, however, they asked for a credit card to hold an approximate amount and we used mine.One week later and numerous calls, Alan has not been available and staff has no idea what we are talking about. My card has been charged a substantial amount, no work has been done, and weve also been told that the cost will be much higher. Alan assured my daughter that there would be no pressure to have the repairs done there; that they would just take a look at it. Now were being told that the cost is $600 for doing nothing if we want to move it. 1 star for Alans initial kindness.

To
Review №8

Just drop my 2008 ram off the team there helped me out tremendously, I forgot the big guy name but thanks for the help bro, hoo-rah!Semper fi.

Mi
Review №9

My experience at this shop was the worst in my automotive history. They kept my car for 360 days for a repair job which should have taken two weeks. I paid $1000 deposit as requested and still they did not perform the work on my vehicle I requested. They claimed to have sent the driveshaft out for servicing, no evidence of that claim. I finally had to have my vehicle towed from the shop after almost a year of no repair. Additionally, they damaged my car and the mechanic got grease and oil on the seats and floor mats. They treated my classic car with absolutely no regard. I received $350 of my initial $1000 deposit and no invoice of work performed or serviced rendered. PLEASE DO NOT DO BUSINESS WITH THIS SHOP. TOTAL RIP OFF.

An
Review №10

This song is called I need I kneed 😶☝️ I need I kneed just like how the drake and Rihanna song goes so listen to it ok 🐷

Sh
Review №11

How can you scam so many people! DO NOT DO BUSINESS HERE THEY WILL TAKE YOUR MONEY AND NEVER FIX THE VEHICLE!

Ke
Review №12

I used my tax money to take my car to this place to get the transmission fixed. I had it towed in because the transmission went out on it. They kept my car for 2 months and due to covid was unable to get a few of the parts they needed to fix my vehicle. After they fixed this a few other parts went out. They were able to get these fixed and repaired as well.

Me
Review №13

Swapped out a transmission for me in an old Jeep and it works great. Had a problem that seemed to be related to the new transmission and they covered it under warranty even after it was determined not to necessarily be a related issue. Communicated very well.

Tr
Review №14

Dont use this business. All they do is waste your time.

La
Review №15

Excellent customer service. I had my brakes done and they did an excellent job. Price was reasonable and they made the process fast, fair, and easy. I would recommend.

Ma
Review №16

Thank you Mr. Transmission Milex Marietta! Unfortunately, I had issues by failing my georgia auto emission test. I begin searching for the nearest and best transmission shops in my area to handle my problem. Mr. Transmission Milex Marietta location came up. I took my truck to them and they were able to provide me with a quick and sound analysis. After setting up an appointment for the next day, they were able to complete the necessary work in a timely manner so that I could pass the emissions test. The cost was quite reasonable considering what I needed done. The staff was very nice, understandable, and professional with handling my needs. The place is very clean with amble amount of space to wait during the service. They have USB ports to charge phones and Bar Style Tables do work while you wait with the free Wifi! If you need some automotive work to your vehicle, don’t hesitate to call this location.

Bi
Review №17

This place always live up to there expectations. Even during covid 19 where in the car industry it is hard to get parts for certain cars. They keep you updated on your vehicle. The owner and the staff has been nice to me entering the place. They break things down to you truthfully.

Ti
Review №18

Do NOT I REPEAT DO NOT BRING YOUR CAR HERE MY HUSBANDS TRUCK HAS BEEN HERE S6 months they are very unprofessional and do not work in a timely manner they will keep telling you your car will be ready week or tell me that they are waiting on a part everytime I call and check on the truck I mean this is riduclous the owner Alan Polson is a sell out he will tell you something is wrong with your car that’s not even going on with it ! He have been in trouble for Fraud before as well I will NEVER BRING MY Truck BACK HERE EVER AGAIN ! Today I picked up my truck and took it to somebody else DO NOT BRING YOUR TRUCK OR CAR HERE !

Di
Review №19

Just from seeing his response to his own customers👎🏾 bad customer service at its best. Wont be going here

Je
Review №20

My go to mechanics, I can always trust that they are going to give me the best work at a competitive rate. LOVE THIS SHOP!!

Bo
Review №21

The owner tried to fight me had to call the police took 2 months for me to get my car back in bad condition.

DJ
Review №22

I was given a great price for what I needed done. Another shop tried to scam me so I appreciated Mr. Transmission for being fair. They also gave me a courtesy ride back to my home while my car was being worked on. Definitely first class service!

Ni
Review №23

WARNING...SCAMMERSHORRIBLE PLACE TO TAKE YOUR VEHICLE!!!DONT EXPECT A CALL BACK EITHERTHEY TOLD US THAT WE NEED A NEW TRANSMISSION AND ALSO NEEDED OTHER WORK DONE WASTED ALMOST $3500.00AND THEY HAD OUR VEHICLE ALMOST A MONTH SO SENT A TOW TRUCK TO PICK UP THE TRUCK AND SENT TO ANOTHER SHOP COME TO FIND OUT IT WAS THE TRANSMISSION CONTROL MODULEALSO THEY DID DAMAGE THEN TRY TO CHARGE US $800 FOR THE REPAIR WHICH WE PAID $275 AT THE OTHER SHOP SO GLAD WE GOT OUT WHEN WE DID

br
Review №24

As stated in the other reviews Do NOT TAKE YOUR CAR here!!! All that I was I was there for was a replacement battery and a speed sensor took 3 weeks and no service was done. Do not expect anyone to call you I had to go up there # times and was told always told it would be done tomorrow but tomorrow never came....BUT AGAIN I would Not recommend this place TrUST them at your own risk

Ge
Review №25

I was very pleased with the service and friendliness I received at their business. I needed a windshield washer pump installed. I explained to them that I had already purchased the part and just needed it installed. They said no problem and pulled my vehicle right in. In and out in 15 minutes. Thanks guys.

Da
Review №26

Ive taken two cars here for transmission repairs and had no problems with the work. They even asked me to bring it back after 15 days just to check it out for me to make sure all the bells and whistles are working correctly. I recently took my truck for service great place good guys. Professional and honest. I highly recommend this place to anyone.

Re
Review №27

I RECOMMEND MR. TRANSMISSION. THEY ARE VERY FRIENDLY, HUMBLE, UNDERSTANDING,AND PROFESSIONAL. THEY WILL HELP YOU IF YOU GET IN A BIND WITH YOUR TRANSPORTATION .IM GRATEFUL THAT THEY WORK WITH ME .IM GLAD I TOOK MY CAR TO THEM FOR THE FIRST TIME LAST YEAR IN JULY AND JUNE. JULY AND AUGUST OF THIS YEAR. THANK YOU MR.PERRY, MR.ALLEN AND TYLER. SINCERELY RENIKA LANG 🙂🙂🙂🤗🤗

Ke
Review №28

Excellent service, very professional and courteous. Recommend highly.

Vk
Review №29

I can’t Say enough about this business. They are attentive and detail-orientated . I highly recommend them and I’m extremely happy with my service.

Ar
Review №30

DO NOT take your car to this shop. The Franchise owners name is Alan Polson. Just Google his name along with Mr. Transmission and you will discover he was the target of a Channel 2 Action News report for unnecessary repairs. You will discover this and much, much, more. I should have seen the red flag when he aggressively refused to provide his last name. They run classic bait and switch techniques, turned it over to my attorney. Avoid at all cost!

je
Review №31

Worst place ever. Install faulty part that left me stranded and when I tried to get refund gave me the run around. Would NOT recommend or use going forward.

Ja
Review №32

Y;all dont take your car here. It seems appealing to pay a lower price for things, but you get what you pay for. And Alan is THE WORST person to have working for any business. Just take your car to the dealer and save yourself the headache. 9 days later, and I had to have my car towed elsewhwere. Oh, did I mention I just gave them $3300 to replace my transmission a month and a half ago? And now my drivetrain is in my trunk (not the way I brought it to them) and still does not drive.

Mo
Review №33

Mr. Alan & his guys are nothing less than amazing! They got my moms vehicle fixed quickly & got her back on the road. They did not try to get one over on her & attempt to fix things that were not messed up. He gave her some assurance about their work. Very grateful for all of the guys here at Mr. Transmission of Marietta. Thank ya’ll so much!

Th
Review №34

Second time going to this shop today and again I would like to say if I could give them 6 stars out of 5 I would. Thought I had an issue and they did their checks and because they couldn’t fix it they gave me the car back, charged my battery up, and referred me to a shop that specialized in electrical free of charge. After dealing with shady businesses for so long it is awesome to find a great mechanic shop with great customer service just wanting to help and do the right thing. I would recommend this to everyone who could use their services with their vehicles.

Sh
Review №35

My Dodge Rams transmission finally needed the professionals, I found these guys and they took great care of me. Alan won my business with detailed explanation of the diagnosis. I needed a rebuild. Alan gave me a great competitive price. (This review is 4 months since rebuild). Transmission is working great and Im reassured in their warranty.

Jo
Review №36

From the one phone call to the last conversation with the entire team, they were very kind and willing to listen and help. I am very grateful that I went to this place. The service was extremely quick and professionally done. I loved the atmosphere and everything about the service. HIGHLY RECOMMEND!!!!!

Po
Review №37

I love Mr. Transmission they move at a fast rate, and will work with you the best way that they can in your needs to getting your car back on the road. I give them 5 stars. I mainly give Tyler 5 stars, because he proves excellent customer service. He is kind, and never made me feel bad for not having the funds all at once. Also, my care is running better than ever. So, I say thank you Mr. Transmission for everything that you did for me.

De
Review №38

The WORST place ever. DO NOT I REPEAT DO NOT take your vehicle up there. Alan keep my truck for 18 days and still didnt gix my transmission. He couldnt be a man and tell me he couldnt fix my transmission and refund my money. He is the true definition of a SHADE TREE MECHANIC!!! My rating is ZERO STARS!!

Zo
Review №39

My husband came here and it’s a waste of time and money. Horrible service the man called my husband names and didn’t even fix the car right !

La
Review №40

My husband and I live 2 hours away and I was tired of this squeaky noise and we were on South Cobb Drive, so I googled “googled who can fix Range Rovers” and The spirit, of God said call so I did and I talked to a guy name Perry he was so pleasant and nice he told me we’ll come on by and we will take care of you. I thank everyone the staff and the young lady at the desk was amazing thanks Alan and Bennie and Tyler I appreciate everything you guys did and we are customers for life thank you and thank God bless all hands in that building.

Al
Review №41

I had a great experience at Mr. Transmission. I needed to get my brakes checked because they hadnt been replaced in a few years and I live really close to this shop, so I thought I would check it out. They were incredibly organized and friendly. Initially, they just checked to see what would need to be done and gave me an estimate of how much it would cost. I brought my car back in the next week and they had it ready within a few hours. The price was very reasonable and they even cleaned out the inside of my car! I would highly recommend using Mr. Transmission for any auto maintenance needs!

Mi
Review №42

They will take forever with youre car call you and say the entire transmission needs to be rebuilt. Dont be surprised if your valuables turn up missing, when questioned they will get defensive. $3,500 is the cost for any transmission service rebuild so no need (non-luxury) to try and find the price it will change until it gets to $3,500. This place isnt like other Mr Transmissions- go to the Sandy Springs location or just buy a new transmission, it will cost you the same amount. There is absolutely no value in doing transmission work here - it will take 3 months to get your vehicle back, stay away.

Da
Review №43

Everyone knows someone with a transmission shop horror story. When you find a good one, you tell everyone. This is one of the good, honest ones. Would highly recommend it.

sh
Review №44

Worst experience with a shop ever. my vehicle had been sitting up there for 2 weeks and i have already paid the overall balance which was well over $1,000.. Horrible customer service and very rude workers

Mi
Review №45

Great family business. They replaced the transmission on my Sienna and it works perfectly. All employees are very responsive and friendly. Love their warranty on transmission rebuilds and they stand behind their work. Thank you.

He
Review №46

This place is FANTASTIC and they’re GOOD PEOPLE. Left the Good Year store on powers ferry and Delk because they didn’t even value me as a customer, came to Mr. Transmission and everyone went above and beyond. Don’t ever want to come back here because I want my car to work, but when it has problems this is where I’m going. Thanks guys!

Fr
Review №47

I would highly recommend Mr. Transmission of Marietta. I was helped by Tyler, Allen, and Perry and they made sure that i was taken care of. Their customer service is superb and they really do understand and try to work with you so that you can get your vehicle fixed. 5 stars!

Ce
Review №48

Mr. Allen and his son Tyler were very friendly and professional when explaining what my car’s needs were. They explained the issues with my transmission and got my car fixed in a timely manner. I would definitely recommend Mr. Transmission to others.

Jo
Review №49

Mr Xaln Was kind enough to break it all down to me about what was going on with my Vehicle and how bad my transmission really was, And showed me Different results about the Most affordable way for me to get my transmission fix And not to settle on anything to put in my car, Sorry for the misunderstanding and I appreciate your service.

Ke
Review №50

I have taken my car to this specific location on Deck Rd. twice to have them check my 2014 Cadillac because I wanted to check out a potential issue. Each time I brought it they always checked it out thoroughly and gave me an honest answer. They never tried to sell me on something I didnt need and they were very nice and professional. I like to deal with people who are honest and trustworthy and I can say that everyone here seems to be just that. I definitely recommend bringing your car here if you are having issues or need an honest opinion.

Bu
Review №51

They are transparent and accountable.

Co
Review №52

Do not bring your car here they will lie about the time they have your car and they will not call their high paying customers back and tell them whats going on. Also they do not tell you the rates or fees, the people here will leave you hanging for weeks, yall need to do better horrible service I DO NOT RECOMMEND YALL BRING YALL CAR FOR TRANSMISSION WORK HERE.

Ca
Review №53

Im very pleased with the replacement and rebuild of my rear differential. Work was done in a timely manner, one day service. My truck drives like brand new. Im extremely happy with the service from Mr. Transmission. Good honest people and a knowledgeable staff.

Ho
Review №54

Mr. Transmission has went far and beyond my expectations. Not only have they been super professional, patient, efficient, honest and knowledgeable, but they have had excellent communication with me throughout this process. Mr. Transmission is a stress-free environment and has been so welcoming, making it feel like a second home to me. It is a rarity to find a group of genuine, professional, honest and humble human beings nowadays in this line of work and am so pleased to having been able to both find and meet them in person. I am definitely a life long customer and will strongly encourage everyone to go for some honest advice without being pressured into anything.Many thanks again!

Be
Review №55

I had a wonderful experience taking my car to Mr. Transmission in Marietta. Referred by a friend who had great work done and when I brought it in they made sure I was taken care of well and quickly. The repair was done in one day of work when I thought it might take a few days. Tyler and Josh handled my case and made me feel comfortable with the process. Car is running beautifully now. Thanks Mr. Transmission team!!

Al
Review №56

It is always refreshing to find an honest and reliable business. That is what you can expect to find at Mr. Transmission of Marietta. Alan and his highly trained team are courteous, professional and expert at transmission repair. True to their reputation, they rebuilt the transmission in my 2009 Toyota Corolla. I am so grateful because this Toyota has been a wonderful car. I have been very reluctant to part with it. Now, I dont have to because Alan and his team made it like new again (notwithstanding the 190,000+ miles on it).

Ma
Review №57

I have never like to say anything negative about someone or business but this is what shouldn’t happen to someone else.They Said, they do free transmission diagnostic, then you can decide. I had a transmission light warning that was coming on and off on my car but never stop or act different and took it over there to take a look. So they asked me to leave it and come the next day that’s how beginnings of stress really started in my life.Next day, when I went there I noticed that my transmission was out of my car. And tell me is $1.784.60 to repair and put it back is $1500 . After arguing with them for long, I told them no problem I will pay $1784.60.After few days I went there they started telling me about $2890.99 to get everything done that’s wrong in my transmission. But at first, I didn’t come to fix it...So After arguing again, I even called police and it was saying that we can take them to court... but with all the difficulty, the time that will take and I’m using a rental car pay by myself...After thinking about for a while I decided to fix it and I asked them if that is all they found out about the car? “Yes”Few 2 weeks later I was called back, me thinking of picking up my car. they come up and said they have to rebuild my transmission and that is $4759 almost 5000 and they presented me a program that can help me make monthly payments.We went back and forward arguing... I here talking to 3 different people in different times I come but my car is stock and I don’t know who is the manager or... there’s 3 others guys back with 10 cars and more than 20 cars waiting in front and back...I decided to go ahead and sign up and just get my car back since the rental is to much.Like weeks again I was called that my car is ready. We went there get everything “ warranty” and sign up with the credit... after leaving their parking lot, I was driving behind my car and I noticed other cars acting scared on the road and I noticed part of the car were coming out and the transmission light come up with a warning sign to stop before engine stop.. I called them and took it back. We started another trip back.Like more than 6 times taking it over, I noticed that a different problem added... so I took it to a dealership and they told my transmission never had a problem it was a battery “$340” connect transmission and my car system... I went back and proposed them if they can pay, since I have to pay $4759.I was ask to wait after 2 days to get the answer. I call to see what is the next step but he ask me to bring it back or I should pay myself.I sign up to pay almost 5000, rental car more than 2 months, my car wasn’t fix and I have to go and fix my car some where else and I hope this don’t happen to someone else. I guess for sure they count on their lawyers.Always noticed on how brand of cars they are working on... but master of nothing.

Ja
Review №58

If anyone in the metro area has an issue revolving their transmission or motor please consider Mr. Transmission of Marietta! These guys are very professional with their work and also very thorough. I am a first time customer and I will definitely be going back for my car care needs!

de
Review №59

You will have allot of problems out this shop waste of money...

Ma
Review №60

WARNING: It will cost you $1000 for them to even look at your transmission, BEFORE they do any work to it. When you ask for an itemized invoice, you will receive an invoice that says “Qty 1, Labor, $$$”. How many hours did they work on your transmission? Who knows!?! What is their hourly labor rate? They’ll never &@#%ing tell you!! DO NOT UNDER ANY CIRCUMSTANCES TRUST THEM. If you are in need of an honest mechanic who is open and transparent about their rates, look somewhere else.

De
Review №61

Excellent service, complete rebuild within the same week. I needed my truck for work and it was ready for pick up Friday morning. I would definitely recommend these guys.

Ro
Review №62

Alan is the man. The owner of this transmission shop is a humble and very respectful man. He will not cheat you. He will recommend what he truly believes is best for you and your car.

Ka
Review №63

I will not take my vehicles anywhere else. They are trustworthy, reliable and great people. You see the same faces each time you go. That means a lot.

Ro
Review №64

Mr. Transmission of Marietta’s experience and professionalism shows through from the moment you meet them. They did a quality transmission rebuild, a severe leak from transmission oil on my Honda Civic. Alan took the time to explain the where the issues were and put the car on the lift and showed areas that needed to be repaired. I would recommend them for all your car maintenance and repair needs.

Ta
Review №65

Very sorry service. Would not recommend this place to know one

Sp
Review №66

Mr. Transmission is excellent. They looked at my car as soon as I arrived. The staff were friendly and easily communicated the problem with my car in understandable terms. They fixed my car quickly and only fixed what was necessary. Ill definitely use them again.

Ch
Review №67

Great employees and customer service. Fair prices. You gotta remember you get what you pay for so if it’s too cheap that throws a red flag for me because what corners would they have to cut to do it at an unusual low price. The mechanics are clean and they do quality work my car looks as good as when I dropped it off. Under hood all bolts are there and tightened. I’ve had bad experiences with bad mechanics and now I know the difference between professional work and shade tree work. I would highly recommend Mr. Transmission Delk Rd. For any automotive repair.

da
Review №68

Knowledgeable in their field and very professional😊 definitely recommend

Ji
Review №69

Prior to visiting Mr. Transmission, I went to 3 transmission shops only for them to see a woman walking in and thinking theyre going to run a hole in my wallet (and Im bringing my own part)! Absolutely not. I went to Mr. transmission and POW I get HONEST, INEXPENSIVE, and QUICK service! And ladies, youll get a little eye candy (Josh) at the front desk. I absolutely vouch for this shop. A++

La
Review №70

The customer service was amazing. Everyone was very pleasant upon my arrival to the repair center. After several unsuccessful repair trips to the dealer, Mr. Transmission was able to solve the problem with my vehicle, wished I would have come before going to the dealer. Everyone was wonderful. Special thanks to Tyler, Suzie, Perry and Allen!I will be utilizing your Facility should I have issues with my vehicle come up in the future. Thanks again...

Ra
Review №71

This was by far the best service I’ve ever had from a repair shop....keep up the great work guys!

Va
Review №72

Thanks so much for your friendly service. Your patience in explaing the issues my car was experiencing and ensuring I understood each step in the process gave me great confidence in your staff.You not only took excellent care of my car, you took care of me tooYou’re my new car person! Thanks!

An
Review №73

Initially when i found this place the people seemed so genuine and nice. They make you feel so comfortable at first until they get you car. I was originally quoted one price and also time frame to complete work. After having my car for two weeks i had to call and find out that they were unable to locate the parts for my transmission. 99 percent of our conversations were initiated by me as I started to feel like I was bugging someone I had paid for updates about my car. After about two more weeks they located the parts but they had to be shipped. I constantly called and it was difficult getting accurate information from anyone. Another week went by and I called and was advised that they were shipped the wrong part. Okay things happen so I gave them the benefit of the doubt. I had to wait another two weeks because Allan the manager stated he was not going to be in the office one week. The day my car was supposed to have been ready i received a call from Allan stating that someone had hit my car in their parking lot but my car was ready. He asked did I want him to take care of the charges as if I was going to say no. He advised me that my car would be going to the body shop and I could pick it up in 5 days. Well 5 days turned into 8. My fiance was so upset that he called going off because I had paid all this money in advance and after 2 months I still didnt have my car. The staff is not as honest and avoids you when you are calling for updates which is why my fiance got involved. Once he as involved I mysteriously owed money that I never knew of and unfortunately had to pay just to get my car. I finally got my car yesterday and I spent over $3000 which was way over the original quoted price. While waiting, there was two different customers with the same complaints. The receipt was excel generated and there was no way to know what I actually paid for as they created it once I got there. I have never got repairs and didnt get a full breakdown of payments. Anyone can create a spreadsheet This was the worse experience ever with a repair shop. Not saying that every experience is the same but mines was horrible. I wouldnt recommend this place to anyone.

Zo
Review №74

Horrible place to take your vehicle to be worked on. Dont think

An
Review №75

Great experience! Great customer service! Great service! Tyler especially, and the rest of the staff were very communicative, knowledgeable, and helpful. Highly recommended.

Ol
Review №76

Got stuck in Atlanta and was looking for a quick mechanic shop. Thank god for Mr. Transmission of Marietta! They were super helpful, got the job done fast, and were very personable. I highly recommend getting any work done here.

No
Review №77

Excellent customer service. I was very satisfied with their work. Nothing bad I can say about Mr. Transmission. I would definitely recommend checking them out for your automotive needs!!

El
Review №78

Hey Allen an Josh didnt give me my car until it was right so I appreciate the honesty. An the work that did would came back any time. Thanks Guys Great Job.

Em
Review №79

I brought my truck to Mr. Transmission when my transmission broke and was amazed by the great service provided. The people who work here are all very friendly, genuine and professional. They go over everything they will work on in detail and explain it in words the average person will understand. They break down the charges for you so you know exactly what you will be paying for and will notify you if any changes need to be made. I am extremely satisfied with the work done on my truck and would highly recommend Mr. Transmission!

Ky
Review №80

My check engine light came on and these guys were able to help me fix what was wrong with my car and they didn’t hit me over the head like the other few places I called. I would recommend this place.

Ta
Review №81

My experience was great overall. John communication was amazing. They fixed my car. It took slightly longer than expected but he compensated for that. I would recommend mr. Transmission. Overall my experience was 👍🏾

Ju
Review №82

Great customer service and reasonable prices. Any other transmission shop would have charged me an arm and a leg for a transmission repair on my truck. Definitely recommending this shop to my friends and family.

Ny
Review №83

I’m buying a new car today and had to get it inspected before I purchased it. I called Mr. Transmission and they squeezed me right in even with their already busy car load. I’m so happy because I definitely needed this done today. Great service! Super helpful people.

Mi
Review №84

Do not think twice about this place its been over a month and I got to admit I was scared not knowing anything about this shop. I took a chance and believe me it was a good one, not only I saved hundreds of dollars the staff was by far the best trustworthy and honest staff Ive ever come across in a transmission shop.

Ma
Review №85

Mr. Transmission of Marietta is friendly, very knowledgeable of the vehicles that come to them and will give you great advice on how to maintain your vehicle. I give them 5 stars and two thumbs up. Great job guys

Jo
Review №86

Friendly staff. Great work. Quick response. Fairly priced. I would definitely recommend Mr. Transmission to anyone!

bi
Review №87

The owner tried to fight a customer after he paid $2,700 dont get the service done here..

Ma
Review №88

They are one of the best transmission shops in the area! I work in a used car lot and if any of the vehicles have a transmission issue we know that Mr. Transmission will fix it.

Am
Review №89

I was so scared that my transmission had some type of issue for my 2012 Nissan Altima. I almost went to the Nissan dealership and paid $110 just for them to tell me what was wrong. Thank God I Google somewhere where I can check my transmission out for free, Mr. transmission came up, so I brought my car here.I am so glad I did!!!!!!! Josh and Tyler were so nice helpful and informative. The problem wasnt as bad as I thought and Josh offered to fix it since it was a simple fix!!! He could have told me or charged me just about anything I was desperate! Im always scared about people and my car because its my baby not theirs. However, I trust these guys! I will be coming back here any time I have a question or anything. If any money has to be spent Id rather spend it here based on how I was treated today! Thank you so much Mr. Transmission you made my day that much better!!! Id recommend anyone to come here!

ca
Review №90

The staff here is very knowledgeable and was able to get my vehicle fixed in a timely manner! They are very professional and friendly here unlike other shops that I have been to in the past! I will definitely be returning to this place! Thank you Mr Transmission of Marietta for the great and friendly service that you provided!!

Je
Review №91

These guys are awesome every time I get my transmission serviced. They also answer the phone well after hours which is awesome.

An
Review №92

Alan and his team are great! They have helped me numerous times... and even for free on few little things here and there. They’re attentive, considerate, and great at what they do!!

Se
Review №93

We thoroughly enjoyed our experience. We found Mr Transmission to be very timely and accurate. Mr Transmission took the time to let us know what they found after performing the repair and replacement of flywheel and torque converter. The overall experience gave us the feeling that they care and can be trusted.

ja
Review №94

Knowledgeable staff. great customer service. They also got things done pretty quick.

De
Review №95

I couldn’t be any happier with Mr. Transmission of Marietta. Will definitely recommend to friends and family and great people to work with very professional & reasonable. Hard to find in a transmission shop.

Ro
Review №96

Positive Experience from start to finish. Owner did everything to make this repair smooth and trouble free. Went above and beyond to make us happy. Would highly recommend.

Wa
Review №97

Mr. Transmission of Marietta was excellent when I had some transmission trouble. All the other shops I took my car to wanted a completed replacement totaling over $3200. I had Alan and his team look at it and it turned out I did not need a new transmission and I was able to get my issue resolved for far less than the original estimate I was provided.

Th
Review №98

Excellent service.. Very professional. Very knowledgeable. Highly recommend this transmission shop.

Jo
Review №99

Doesnt pay invoices to suppliers.

Qu
Review №100

Thanks to Mr. Transmission for getting me back on the road. They do great work,They have great customer service and they are really great people Thanks for everything and putting my baby back on the road.If you looking for a place to get your car fixed I recommend Mr Transmission of Marietta to anyone

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