They really want to help you here. The best customer service I’ve ever had for an auto repair shop. If your in a jam and need excellent service at reasonable prices this is your spot.
Great place with a great team. Christina, Norm and Sam are the best in town. Bar none.
The people that work there are very nice and Curtis and the DuPont work prices are reasonable
I have been coming to Atlanta Auto Works for 20 years. Customer service is excellent and the cost for repairs is great. I will keep coming back.
I started taking my car to Atlanta Auto Works, then Guinns Tire, when I taught across the street at Southern Polytechnic. I could leave my car in the morning, walk to work easily, and return in the afternoon. I developed such trust in the quality and professionalism of their work that I now drive 20 miles each way to have my car services there.
Great place to visit,!! Awesome service compared to other surrounding sites. Very professional.
Best place to take my car. Been taking all my cars there for years and my extended family as well. honest, good price and guarranty
Took my diesel truck there recommended by someone else. absolutely good service with very good communication and fair price. I have been to other mechanics and can tell these guys know what they are doing. The lady that works upfront was very accommodating knowing that i needed my truck back asap to keep working. very happy how they treated me, i will be bringing my other vehicles here from now on.
This a great shop that gets you in and out in a very reasonable amount of time. I love working with their people and their pricing is always great.
As always Christina and the crew delivered
Im putting a Dodge Sprinter van back on the road. It is near impossible to put air in the dually rear tires. Google searched nearest tire shop and found this one.Pulled in and ask if they could level off my tire pressure. Too hard to reach the back dually. Sweet middle age lady at the counter said No problem and got a mechanic on it right away.Mechanic had to bring special fitting to reach back tire. Took him 10 minutes to bring up proper air pressure in all six tires.I went to pay at the counter. She said no charge. I felt bad taking all the techs time so I gave him $5 tip.Small family own business do it the old fashion way, give a little service to the community when you can.Made my day. Sweet from beginning to end, my visit there.
They always do a great job. I trust them because they are always honest.I have referred many friends over the 20 years that I have have been doing business with them. I will continue to recommend to them to everyone I know.
Always great service. Honest work fair prices. Very friendly
New owners same great, fair service. I have been a customer for 10+ years and I have been very pleased with their service. Even with a new owner the service has gone UP. Now you can get an Uber or Lyft to drop you off anywhere and have it added to your bill. The service is quick. I have only good things to say about the team over there and the quality of their work.
Don’t trust anyone else with your car! Guinn’s always gives a fair price and honest advice - no pushy sales people here. After making the mistake of taking my car back to a dealership for work, I will only go to Guinn’s from now on. If you’re a woman, you KNOW how challenging and infuriating it can be to even step foot into a car repair shop, but I’ve NEVER felt that way here. Can’t say that about anywhere else I’ve been. 🤦🏼♀️
Had a warranty with drive time so I was forced to take the car here. I needed my brakes changed. I waited 7hrs. From 8am to 4:30pm. They said the work was done. I drive 5000 miles in less than 2 years having the same exact problems. I take it to my mechanic again to find out that the brakes were never and has never been changed since the life of the car. They did recieve their money from the warranty company with no work done and a 8hr wait that was just fluff..women and mothers do not go here for your driving safety. They do not do what they say.
They treat me so good everytime I come. The money you spend is worth every penny
They dont take appointments and they are always too busy.You will have to wait for hours and hours for a simple oil change.Do not come here.
Hands down the best shop in the area
Great customer service,I would recommend Guinns to my friends and family. Fast service, prices are excellent, clean environment, television, coffee, water and great hospitality.Thank you for the great service .Ursula Shepherd
Extremely unsafe practices. About a month after brake work, a rotor had been destroyed after two lugs were left almost finger tight and the others were all different torques. Opposite wheel was also not torqued evenly. Never dealing with these clowns again. Literally two minutes of work in checking could have prevented this.
Over 200 dollars spent and they didnt have the right tools to even figure out what was wrong with my car. I wish they could have known that before they charged me so much. They charge less then Pep boys to get business then jack up the price on shop hours so it ended up costing twice as much as Pep Boys.
I used Guinns Tires & Auto all the time when I lived close by. After moving away I have returned to them due to their honesty and quality. These guys will take care of you.
Good service doesnt try to rip you off. Very appreciative of your business.
They take good care of their customers! Very fair prices!
Ive been going here for over 6 years now. Ive had work done on my acura tl, honda accord and BMW M3. This place is family owned and honest. Sam is the owner and is beyond a professional in his line of work. Ive tried the dealers and other places as well, but it just doesnt compare to the price and high quality of work. If you dont need something done, theyll be the first to tell you. Keep it up guys.
Second time i have been here and had to wait 3 hours before they could even tell me what was wrong with the car. Owner seems nice, but plan on taking the whole day off!!
If possible, I would give 2.5 stars.... I came up here Monday morning to have a window fixed under warranty on a BMW 530i. When they FINALLY got to it after oh four hours, the part had to be ordered.... Then, the order was placed after the deadline, so instead of it being fixed on Wednesday... I am here now. waiting just like Neil said from two years ago. I believe there is a way to better organize your workflow so you can be more efficient. Maybe they should have one or two techs that only diagnose issues and the other four only work on them. ts like being at Walmart and you have fifty people in line but over half of them have ten items or less.... It I dont know. The repair is covered under warranty and if its done right, Im happy... however, this excessive waiting is a pain in the butt. Free wifi next door helps so I can do some work while I wait.. still should be unacceptable for a four hour wait EVERY time you come. I guess having a help wanted sign out front shows its needed.
Absolutely horrible owner. Tried charging me over twice as much as quoted. Then got really upset when I refused and took my car to a neighboring shop. The owner spoke very malicious and disrespectfully about the other mechanic shop. I would NEVER do business with this place, they are NOT honest or trust worthy.
Great and honest employees with fair pricing!
Theve taken very good care of me for years.
Always takes great care of my vehicle
1st, I came here after getting off work this morning, so I had NO Sleep, Ive never been to a Repair Shop as CLEAN as this place, they are friendly, & professional, although Ive been here since they opened, 5hrs & counting, theyre working on my car, but it was alot that needed to be done before my warranty expired, Im satisfied with the service so far, I live in East Point, but I will make them my repair shop, cause its worth it!
I had work done on my car for a broken radiator. I was told it was first come first serve and they constantly ran down the other auto shops nearby. BAD service!
Coupon book is a scam. Please dont waist your time, money or energy.
Look for other options, they don’t care about the customers.
Trustworthy
Good service