I always take my Mercedes E350 to Malones. They are fair, professional and always get the job done right and timely. You can count on Tim and Andrew to give you accurate information. Seriously, I just had a large job completed on my car and they went above and beyond (as usual). I highly recommend Malones for all your automobile repair needs. THANK YOU MALONES!
THEY re professional MercedesEchamics. Awesome Service.ABIMBOLA DARRYMOLE
I came to this shop to get some work done. Eventhough we didn’t get the work done there they referred me to a great shop for my needs. If you have anything exotic, or European they are your guys
I have been taking my ML to Malones for 4+ years to get serviced and I must say that they have been nothing but a pleasure to do business with. Tim and Andrew has always been professional, courteous and knowledgeable. They are very thorough when communicating the service(s) recommendations and will advise of the priority level to gauge if its something that I want to proceed with at the time or wait.They do an excellent job servicing my vehicle and not to mention their prices are not as high-ticketed as other places that service luxury brand vehicles. If theres anything that doesnt seem right with your vehicle, no worries because their reputation matters and they stand behind their work. They will get you back in immediately to allow them the opportunity to see whats going on.It would be nice if Malones loaner cars were upgraded to at least have bluetooth capability and newer models. Other than that, Malones will always be my recommended auto repair shop.Thank you Malones for your service!
Great business! Love this company!
Malones does the amazing work, Ive been to them before in the past. My car looks brand new!!! Like it was never hit. The staff was super friendly and polite. They kept me updated frequently and had my car done on time. They even decorated the inside of my car because it was my birthday the day the car was ready for pick up. That was so thoughtful and incredibly sweet!!! I will always choose Malones, they are the best body shop in Salinas!
First timer and I will absolutely be a repeat customer. I made an appointment for an oil change and asked them review any other scheduled maintenance based on the mileage and age of my BMW 328i. I received a call explaining everything in great detail. We agreed upon the repairs...and I even asked if they could repair a broken fog light. They were able to get the part, make all repairs, and have everything done well before I had expected. Upon pickup I noticed they had cleaned my car in and out. I was not expecting that and that really topped off a wonderful experience. Great people, great service, i will be back!
Drove my 09 Mercedes ML350 to see family members in Georgia with no issues during my trip. I noticed a leak (spots on ground) and realized it was power steering fluid so I checked the level and thought I should be fine as long as the pump doesnt fail. With a day left in my vacation, my steering wheel got stuck completely and wouldnt turn during a quick grocery store run.I called and searched for tow truck and European car service centers. I quickly found a tow truck but service centers was hard to come by either because of appointment requirement or availability. Malones was recommended by a friend and they truely came in clutch. I spoke to a Malones rep on the phone and I was told to tow my suv there and they might be able to get me on the road the next day. True to their word, I got a diagnosis (power steering pump leaking, drive belt shredded due to PS fluid leak and PS reservoir replacement) early the next morning, agreed to the cost and got my car back by 1pm. They even gave me a no cost loaner to drive back to where I was staying as long as I did the service at their shop and filled up the gas tank.I now have a reputable European service center in Marietta GA that I will use (whenever in town) or recommend to everyone I know.
Great service for Mercedes
We have been taking our Mercedes and Audi to Malones Service for over 8 years and they never let us down -- much better quality and service than the Dealers. Tim and Andrew are great up front and Adam is a great mechanic out back. Do not hesitate, trust Malones to keep your cars running and offer competitive prices with great service
Service and inspection- Check and top off Fluids - I would definitely recommend very through - does excellent work..
They do great work
I took my 06 Infiniti to do a flush fluids and they did an out standing job, very professionals, very honest standing behind their job. Highly recommend them.
This place is great. I took my GLS here for oil change, they did it quick, and provided honest recommendations. Prices are also fantastic. Everyone is also super nice
Theyve taken great care of my 2006 BMW for years.
Cant thank these guys enough. Professional, courteous and knowledgeable from day 1. They helped me solve a problem that has been lingering for 6+ months they did it all with a smile on their faces. I would recommend this service shop to any european car owner......... BUT, 16 months after the repairs, the $600+ key fob and ignition lock cylinder that was installed failed and I am right back at square one with a key stuck in the ignition again. Conveniently right after the warranty expired. Extremely, extremely disappointed.
Professional service received on b service for my car. I couldn’t have asked for better quality or service. Will be back!
I appreciate their honesty, if theres a problem they will work with you to solve it. Great service, and I would recommend Malones to anyone.
Our experience with Malones has been one that is simply breathe taking. They take the time to educate and provide the service one needs as an owner of their vehicles. They are courteous, honest and fair! The pricing is fair and the turnaround time for any service is great! Thank you so much for the loaner so that we can continue our day as usual! No Fudging takes place here! They simply take care of what they deliver!
I was told a few months back by the Malone services that I had a fuel injector fail. I got it checked out by someone else and turns out it was a completely different problem. I felt like I was tricked out of my money for false information. I have been coming here for months to get oil changes but unfortunately because of the false information I was told about my car I will not be back. I have spent so much money here and as a customer I expect great service which I did not receive.
Malones was referred to me by a friend and my husband and i have been very pleased with the service and the customer service. These folks simply bend over backwards to make things easy for their customers. The can-do attitudes are sincere and consistent. We have already had both our cars serviced and will go back again. i highly recommend this service dealer.
I found them online and called them based on the positive reviews that I read and I am quite pleased to now have a go-to place for my Mercedes. They gave me a quote for the service and the final bill was exactly the same. They are friendly, kept me updated and finished the work as promised. They give a loaner car if needed and their waiting area is nice with drinks and snacks for free. The best part was that cleaned my car inside and out when they were finished. I would highly recommend them.
Responsive and work quickly.
These guys are the best. I have been referring everyone I know to them and they DELIVER every time. Don’t ever feel like you’re stuck with having to go to the dealer. I prefer Malone’s. They’re HONEST and AFFORDABLE. Can’t pay enough for that. Got a free loaner car also.
Very straightforward business acumen that makes you feel comfortable as a female customer. They inform you of your price a the outset and if anything more needs to be done they discuss that with you without hardball pressure. I appreciate this because my normal experience with auto service and repair is less that favorable. Ive only used them once, but I do feel I can trust them and will return.
As a customer in the past, I called to schedule an appointment for diagnostics to be performed on my vehicle after being involved in a collision. The person I spoke to was very rude and argumentative. He even instructed me to take the vehicle to the shop that performed the body work, stating the insurance company isn’t going to cover the fees at Malones. This was misinformation. I had actually spoken to the insurance company prior to calling and was told to take it wherever I wanted to and send them the diagnostic report and it would be covered! I’m not sure how this business decides who to exclude as a customer. Regardless, Malones doesn’t have to worry about me ever bringing my vehicle there!
Extremely pleased with the service i received, I hate going to big dealerships because they talk over your head and dont make it feel personal. Seems like they just want your money. Mr. Maurice was welcoming and was able to simplify my repair and help me understand. It was way cheaper than the dealership which I was happy about!
The only place Ill take my car
I would like to start off with a Bigg Thank you to all the employees at Malones for always making the tedious job of taking my car in to be serviced, a real pleasure :)Their customer service is FABULOUS!My car hasnt been running very well and they gave me a good suggestion as to what it was...Id like to say I finally got my Girl running like a chap again.I highly recommend Malones to everyone for quality and service.
Malones did a great job for me. The people are very knowledgeable as well as being friendly and courteous. Scheduling was easy and they completed the service within the estimated time. The pricing was fair and a good value for the service that they provide. I will be taking my Mercedes there the next time I have a service need.
I won’t let anyone else work on my GL 450. Great shop. Great work. Fair prices. HIGHLY RECOMMEND!!
We were referred to Malones Service and Performance for our truck. We have always received excellent customer service and they always follow through with what they promise.Their work is impeccable and their prices are unbelievable. We recently experienced car trouble when traveling out of town and we called Malones and their expertise guided us back home and upon our return they immediately repaired our truck in no time flat.We truly recommend Malones and we will continue to do business with them. Thanks Malones!
Malones Serviced my 750i BMW they did a wonderful job. Every problem they found with my car Maurice always called to get my approval and quoted the cost. I will never take my car to anyone else. We make a large investment in our cars therefor when you find the service that you receive here you are very grateful. Maurice was so nice and helpful during this time I was going through a family crisis, he put me at ease and was very kind.
Malones was the greatest choice i could have made! They are professional, courteous and well maintained. Maurice Grahamworked with me throughout the entire experience and made it seamless for me. This is not my last time working with them. Thank you to the entire team for being great!
Loved my experience at Malone’s! The dealer was trying to charge me $2000 for a part I just had replaced with them 20k miles ago because they only honor warranties for 1 year 😒. Malone’s did the work for half the price and it came with a lifetime warranty for the part! My mom and I both have Mercedes and we both have decided this will be our place for service from now on.
Called in and spoke with Maurice about my check engine light being on.. their loaner program is the best!!! Had me in and out briefly in a vehicle while their team got my car running smoothly again. Awesome value also compared to dealer pricing and wayyyyyyyyy less hassle. Highly recommend!
The customer service is exceptional and prices are the best I’ve seen in the metro Atlanta area. This has now become the only place I will visit for routine maintenance. I highly recommend it!
I love taking my car here. They are very consistent, and their prices are fair. Never had a bad experience. Customer service is very good.
These guys are great. The service was great, they fit me in even though they were extremely busy. The prices are reasonable and will definitely be using them for all of my service needs!
Malones is great. Very good service. They keep me up to date on what is going on and always do things in a cost effective manner. Appreciate their flexibility and professionalism. The loaner cars is great and appreciated! Thank you!
Malones Service and Performance is the best! Brad and Tim are so helpful and always provide top of the line customer service. My total for services are always the same as my quote, and if there are any changes or updates they are quick to inform me. I highly recommend Malones for any of your car service needs!
Helped Us Out in a Bind. My sister was traveling from Orlando To Memphis and had an issue with her car. She had to leave it with Malones and continue her trip with a rental car. Andrew at Malones worked with us over the phone to get the car back in shape. Good communication the whole time. Were very pleased with the transaction.
Ive had multiple experiences with the guys there. All seem knowledgeable & willing to help in any way to save you money & keep your Mercedes running smoothly. Ill keep coming back to them for all oil changes & service needs.
Malones is by far the best place to get your car serviced. The maintenance is always done in a timely fashion and a rental supplied to you to run errands in the interim or to return the next day! How many services providers offer this?! Tim & Scott always take time to discuss with me services needed for my vehicle as well as quotes before hand so that Ill know what to expect. What I especially like is that I receive a complimentary car wash after getting my car serviced. Im definintely a customer for life!
I brought my BMW X5 35d to Malones shortly after purchasing it for service and inspection. I couldnt be more pleased with their customer service. Setting an appointment was quick and easy and they had a loaner car ready for me. Their service is comprehensive and priced reasonably. I will definitely be returning to Malones for my BMW service!
I came from Miami with my new car and had a problem on the road and didn’t know what was going on. I found Malone’s Service through google and stopped by. They were just great with their service. They fixed my car pretty quick with quality and I could complete my trip back to Denver. I recommend this place to anyone. 5 stars!
I shopped for a week, drove several cars and found the best deal and best car at Malones. Allan, our Salesman, was outstanding and even had the bumper repainted to make it perfect! Kudos to Malones Automotive and Salesman, Allan Crawford!
I have been taking both of my cars to Malones for 2 years now and always satisfied with service. Its also nice that they clean my car before I pick it up. Tim in the office is very kind and helpful. He always makes sure my visits are quick and easy. I definitely recommend Malones.
Customer service is alive and doing excellent at Malone’s. I experienced the best care with my Mercedes, than I ever have, since owning the car. This is the first time I’ve received fair and honest quotes for repairs. I’m sure to return here for future services. RP
Malones Service and Performance is an awesome automotive service facility. I drive 50 miles one way to have my Mercedes serviced here. Tim and the team are always courteous and easy to work with! The prices cant be beat.Thanks so much for the loaner car! We love these guys!Keep up the good work!
Always friendly, knowledgeable staff and excellent service
My former boss referred me to Malone’s when I felt like I was being overcharged at the dealership almost 10 years ago and I’ve been taking my car for service at Malone’s ever since then. Suffice it to say, when you find an auto repair service that employs such a trustworthy and helpful group of people, you never leave them. I know nothing about cars except that you need to do your part to take care of them. When I say that the team at Malone’s are hardworking, honest people, that is an understatement. I’ve taken my car in for service regularly and have come to totally rely on Malone’s to guide me through the long term healthcare of my car. Over the years there are many examples where I have assumed I needed different types of maintenance for the car only to have Malone’s tell me that I still had several thousand more miles before I need to worry about that or they’ve advised me of potential issues with the car before they’ve occurred and saved me from being stranded on the side of the road. Their prices are reasonable and they manage your car service as if it were their own.About six years ago I was looking at buying a new car. Friends and family were giving me advice on what to get and what not to get to the point that I did not know which way to turn. I called the Service Manager, Tim Lyles, at Malone’s to get his advice. Tim spent 45 minutes with me on the phone giving me facts about each car based on his expertise so I could make an informed decision. I’m sure he was very busy and hadn’t planned to spend that hour helping me decide on a car, but that’s the level of service and commitment Malone’s extends to their customers. I am from the Valdosta/Hahira area and when I say that Malone’s gives you that small town feel in the middle of this big city, I mean it as the highest of compliments. It’s my version of “Cheers” (where everyone knows your name). It’s where you feel comfortable sending your mother to get her car serviced because you know she is in good hands. It’s where I will ALWAYS go for my auto needs because the customer service is second to none!
Love these guys! Excellent service, very reasonable pricing keep up the good work. Recommended!
Great first experience - Ill bring my Lexus back. Maurice was extremely helpful and I didnt feel like I was being taken advantage of -- as I have at other repair shops. No pressure and upfront and reasonable costs, plus a loaner and super fast service. Thanks!!
“ I had a wonderful experience with Maurice and the service staff. They all were very knowledgeable and trustworthy of their diagnosis of what needed to be done. Also, loved the free car wash.”
Andrew did a fantastic job taking care of me today, and kept me always informed about the needed repairs and was able to get a replacement part ordered and installed the same day. The service that I received from Malones Automotive was excellent.
I had a great experience at Malones. The staff was knowledgeable and helpful in explaining the process of my repair. They gave me a courtesy car and updated me on their progress. Thank you Maurice and Adam for a job well done on my S 550 you have a customer for life.
I have been using Malones Service and Performance since I bought my car from Malones Automotive 5 years ago. They do great work and the fact that they give you a loaner is really appreciated. I would recommend their service center to anyone.
Malones Service and Performance has once again exceeded my expectations. My first encounter was a simple oil change. Now, I travel from Fayetteville for the expertise and dependability that I receive without a second thought.The pricing is reasonable and the staff is friendly. If youre seeking professional automotive services look no further. Upon entering this establishment the staff is eager to assist and diagnose your vehicle without a long waiting period.Tim and Brad were awesome. Thanks again.
Malones Service is the best, hands down. Driving a used Land Rover comes with the necessary maintenance and Malones makes owning this specialty vehicle easy and enjoyable. Their expertise of these luxury brands, unparalleled professionalism, and dealer-beating prices are always top notch. I quickly recommend Malones to friends and family alike.
I was referred to Malones by a co-worker, everything he said was true and then some. Place is clean, organized and everyone there is professional. I was kept informed as to how long repairs would take, the actual repairs needed and cost. I wont go anywhere else now. TOP NOTCH!!!
I have been a customer of Malones for several years. I would highly recommend Malones Automotive for their attention to detail, customer service, prices compared with other similar service companies, and prompt return of vehicle after servicing. Tim and Scott are knowledgeable experts who are trustworthy and give their best to satisfy the customer. They also provide a loaner car while my car is being serviced, plus they wash my car after servicing! Overall satisfaction - excellent!
Malones has been very easy to deal with. They were quick to finish my BMW with a high standard of service. They called with several updates and always made sure that they could find me the best price. If anything ever happens to my BMW again I know where I am going.
I have had nothing but great experiences dealing with Scott, Adam, Tim, and the team at Malones service and Performance. I have been a long time customer and have had services performed on my S55, CL55 and S550 sport as well as my daughters Volvo S40. The service and prices are excellent and my cars are always clean and ready when promised. I plan on continuing to utilize Malones for all my automotive needs. I have and will continue to refer friends and family.... Great Job!
Great shop. FAIR prices. Honest technicians.
Brought my car in for service to have my steering lock replaced. I picked the car up on a Friday and had some minor issues after the initial service.I was not happy and initially wrote a scathing review. Within a minute of completing my review, the owner Adam reached out to me through reply to my review. Not only that, he got in his car, drove to the shop to find my number so he could contact me directly. Mind you, its on a Saturday and the shop is closed!He arranged for me to meet him at the shop on Sunday and he personally fixed all my other issues himself while I waited! ON A SUNDAY WHEN THEY WERE CLOSED!!!!!TALK ABOUT SERVICE! Adam i will never take my Mercedes anywhere else in the metro area even if it could be less expensive. I know you care about my car as much as I do!!!! You showed it! I am absolutely blown away! Never had service like this!!!!!James
I like that they explain everything to you. They are not pushy, and seem very honest. They get the work done in a timely manner, and give you a rental if need be. They are my go to when it comes to my car. A definite A+ by any standard.Giselle and Ronald Bynum
Extremely Knowledgeable! They put an entire transmission and clutch kit in the car that I sold to my son.. Makes me want to get it back from him now! Keep up the great work guys!
On my normal route to work, I noticed that my tire pressure was decreasing significantly. This repair shop was on my way, so I decided to stop . They were all extremely nice, even though they normally don’t accept walk ins they were able to repair my tire and get me rolling in 30 mins . Thank you guys !
Malone’s is great. I’ve taken my Audi to be serviced on several occasions. Pricing is fair, but what sets them apart is their service. I’ve worked with Maurice and Tim and both are extremely knowledgeable and friendly.
I can always trust that these guys will take good care of my Mercedes-Benz. Theyre very knowledgeable and good at what they do. Tim has been extremely helpful, and in the past, Scott and Chris have also been great. I highly recommend Malones.
By far the best service experience I have had in a long time. My Range Rover has been to previous shops over the past 5 years, and finally I have found a place I can trust at a fair price! FINALLY!Stephanie and Rodney
Great service. Repairs made on my car were done in a timely and efficient manner and now my car drives better than ever . I couldn’t be happier ! Maurice and the rest of the staff are great !
The owner, Adam engages in both unethical and illegal social media smear campaigns against his competitors. This shop is not qualified to work on high performance vehicles. The fact that Adam calls his competitors asking for free tech advice is a clear indication that he is a bottom feeder and as fake as a three dollar bill. This shop uses social media to generate a fake image of competence that that they are severely lacking.
Amazing service top notch the owner Adam is the best in town I highly recommend you’ll not be disappointed they will make everything better then ever ..... very easy to deal with much love guys keep up the amazing work
Very happy with the service I received at Malones for my Mercedes. Brad and Tim were exceptional! The repairs were done in one day and the loaner car was an invaluable bonus.
The team at Malones is top notch. Their expertise, professionalism and customer service is unmatched. They do business with an honest upfront approach and I will always bring my Benz here for the best care.
As always Malones Services does a wonderful job servicing all of my vehicles. On time, fair pricing and love the access to loaners. Thanks Tim. Keep up the good work!!!
Took my e55 in for an oil change and transmission flush. They told me what it was going to cost and didnt charge a penny more. They even cleaned the car inside and out. Really nice people. Will take my car there again for the next oil change!
My experience at Malones was pretty legit. Maurice had me in and out in no time. Service was quick but thorough. Highly recommend.
I was absolutely impressed with this place. They quoted me repairs for half the price of the dealer and no my car drives like it’s brand new! I will be a returning customer .
I bought my Mercedes from Malones 8 years ago. I have never had a problem with them or their services. They are courteous and fair and always do a fantastic job. I will not use a Mercedes dealer as long as I can get to Malones. I appreciate the free loaner also.
These guys are great. I bought the car here at the best price I had seen in 2 years of looking. They also service it for a fraction of the dealership costs!
Alway professional, prices lower than dealer with reliable service. They take great care of me and my car! I trust them and their work is top notch!
My car has been acting up a few days ago so I took my car to them. It took about 2 business days for them to tell me whats going on. They said the car can be fix but it will be costly. They recommended I start shopping for a car. In the meantime they made some adjustments in the car so that I can have something to maneuver around in. I appreciated their honesty.
They were able to squeeze me in last minute and was very reasonable compared to the dealership. I will be coming back to them from now on. Thank God for google!:)
Always very helpful! Also very affordable!
Wouldnt take my Mercedes anywhere else! Love this place! Very honest and reasonable! They will also provide you a loaner car too! Best in Marietta!
They provided a loaner car which was invaluable and hassle free for me with my very busy schedule. Very professional staff and they explained everything with all the information, so I could make a informed decision on how to proceed with the repair.
Malones is led by a trustworthy, professional management team and an experienced mechanics crew. They provide fair pricing and great turnaround time. They did a great job on my car and I would highly recommend Malones to everyone!
Always a great experience! Once my warranty on my BMW went out I started going to these guys never looked back
Exceeded my expectations. Repairs made timely and at reasonable cost. Will not ever take my car any place else.
These guys are a life saver. I highly recommend them! Thanks again Tim 👍🏿
Make Sure you Speak with Maurice Very knowledgeable and very respectful thanks for your help. Will definitely be back.
Excellent customer service, honest, and they explain everything with no run-around. Theyre knowledgeable about BMWs and we wont go to anyone else, but them. Thus far I am very happy with my truck after they service it.
Excellent team of professionals. Timely service and always recommends best solutions when servicing our vehicles. No pressure, no hassles and not hidden services fees. I always have a great experience when I go to have our vehicles serviced here. Keep up the good work!!!! They offer fresh coffee while you wait or they offer you a loaner if you can not hang around while your vehicle is being serviced. Free wifi in the customer waiting area that is great when you have to wait. You can get some work done. I definitely recommend Malones to anyone who is looking for a knowledgable staff, reasonable rates and reliable service.
Malones is the best! Great service is a guarantee. They do solid work and they provide loaners. You cant go wrong with them.
Knowledgable, experienced, honest, timely. Everything you want in a great mechanic. So happy to have found this business! My husband and I both will be using them for our cars - for both mechanical repairs and body work in the future.
I received wonderful services from Maurice during my visit. Not only did he answer all of my questions I had as a first time customer he also provided additional helpful information that was needed outside of his scope.