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Holman Lincoln Maple Shade
571 NJ-38, Maple Shade, NJ 08052, United States
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Holman Lincoln Maple Shade
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St
Review №1

I would like to take a moment to thank Dave (service manager) for understanding my concerns, identifying the issue, and making the necessary repair to my vehicle.My experience was excellent. Thank you.

Ja
Review №2

My service advisor Larry kept me updated with the status of my car. Im pleased once again with the service.

La
Review №3

Pat Cesarano was helpful and easy to communicate with. He was knowledgeable and answered all of my questions. He went out of his way to help in any way he could. I would highly recommend Pat and Holman.

Ch
Review №4

We knew what we were after. The manufacturing operations are struggling, so, delivery time was pretty long. The sales rep went over the options carefully. We are happy with the vehicle so far.

Ti
Review №5

Mike Cifaldi was excellent! I would recommend him to friends and family and i will definitely use him for my next car buying experience!

Ma
Review №6

Dan Kane was extremely helpful. He made the car buying process easy and something I could trust. This meant a lot to me having not bought a car for over a decade, he made it a seemless and easy process.

Je
Review №7

My service mgr Joe and valet Ali went above and beyond to make sure I was satisfied with the experience.

Ge
Review №8

I have a great salesman Dan Kane I bought from him before and he truly is the best he mades you feel like you are family

La
Review №9

The service I received at Holman Ford was beyond excellent, it was outstanding, I was totally satisfied with the work that was done on my car. The service person (Kelly) was very informative in letting me know what had to be done to correct the problem I had. I want to give her a special thank to her for helping me.

J`
Review №10

It was nice to have the Recall Issues attended to but you should have told me, that is way we are waiting so much longer for a new battery

Pe
Review №11

Every aspect was excellent. Kelly made sure I was apprised of progress and even arranged for a driver to take me home.

Sh
Review №12

Greg was very helpful, made my purchase go very smoothly.

De
Review №13

All was good once seen the clips that hold skid plate to bottom of my MKC 2019, then was confused cause of a receipt of $2000,00 after buying a $14.97 part on same day. was confusing but all good now

L.
Review №14

Im writing this review based on the experience that my father had there at Holman Lincoln, and my previous conversation with Kelly Cundiiff in the service department on his behalf. I live in the South, and have worked in the car business myself for many years, and for me to take the time write this review speaks volume. My father had taken his town car in for service within the past few weeks, and was informed that his rear air shocks were bad, which he was kind of aware due to the lights on the dashboard. Kelly was not able to give him a true price at the time, due to how busy there were, and that my dad was probably not to patient to wait. I called her the next week to get a exact price from her, which was a great price! My dad went in to get the repairs done on his town car, and to his dismay when Kelly presented him with the bill, it was 1/8 of the already good price she had quoted me. He was shocked, and thankful! My parents rushed to call me shortly thereafter about his experience and wonderful blessing! I was over joyed with emotion and Kellys amazing act of kindness! The next day I called the dealership, and left a message for the Manager, who called me back a short while later. i expressed my gratitude to Kelly and her taking care of my fathers car and bill. He informed me that they took the time as recognizing him as a good customer, a Vietnam Veteran, Senior Citizen, and applied rewards discounts to reduced his bill to little of nothing! Hats to you Holman Lincoln!L.C. Footman jr

Ba
Review №15

The entire experience was thorough and pleasant. Your driver who picked up and returned my MKZ was exceptionally thorough, interested that I was pleased with his part in the service, was courteous, and a true example of the type of work Lincoln Maple Shade provides. I think his name is Ali.

Cl
Review №16

These guys are the best... From the sales representative to the service guys...they treat you very well with friendly and courteous service...no pressure and they take care of their customers...I would definitely recommend Holmans Lincoln to everyone... Thank you !

Ro
Review №17

Greg went beyond the call of duty to make certain everything was in order and timely. He should be a valued employee

An
Review №18

OMG!! I got awesome service for both my vehicles!! Holman upholds their reputation for service and professionalism!! Definitely a 10+++++!! I will never service or purchase any of my vehicles unless they are done by Holman!! Thank you all!! Excellent job!!

Re
Review №19

My service rep. Chris Dacanay was very accommodating by way of securing a loaner vehicle for me prior to my arrival. He was sure to keep me informed with the step by step processes of my vehicle repairs.

Na
Review №20

Since I been a customer for Holman Ford (2019), I received excellent service on my vehicle. Im truly happy.

Ma
Review №21

Service writer was on point. He listened to my concerns and fixed everything. Valet driver was courteous and on time.

Br
Review №22

Great job. We appreciate it.

br
Review №23

We had a great experience in June leasing an Aviator from Holman. I had certain requirements for the Car and our salesman was able to find the car we wanted quickly and hassle free. We plan to buy our next car from Holman when the lease is up. Service has been excellent as well.

Mi
Review №24

You need parts for your ford they got them you just got to drive over the bridge

No
Review №25

Ill never forget Bill Pedrick for making my car purchase so easy for me after I came to Holman after a horrid experience at Kerbeck ( where I waited for 4 hours while they inspected my trade in). I called Bill only to find out that he had retired. But, he put me in touch with John McKeon, who knocked it out of the park! I was well educated by Your Auto Advocate when I came in. So, I knew the invoice price of the car and I didnt think the mark up to be unreasonable. Everyone has the right to make a living. Gary in finance was also wonderful. I never felt pressured. And...I will never buy anywhere but, HOLMAN! Thank you all for being so helpful.

Jo
Review №26

I have no idea why this Loncoln got a review point of 4.5+. They kept delaying and delaying my schedule and it took almost one thousand years. End of my business. Will never come back.

Ga
Review №27

Great staff, great service.

Ra
Review №28

Use the courtesy pick up/delivery svc. Enjoy it.

Wi
Review №29

I was able to get my Corsair serviced and use the office cubicles at Holman to get some work done. That is a huge benefit to me as the WiFi has good bandwidth, the coffee is available and I can knock out some work as I await the service work.

Je
Review №30

Pat Cesarano was awesome! Everything went smoothly, and it seems like the Holman team is very trustworthy. I would definitely deal with Holman of Maple Shade in the future.

Me
Review №31

Great experience great job fixing my car

Ky
Review №32

Joe was great, very responsive. He answered all my questions in regards to vehicle and was able to help me with questions about my lease and paperwork needed prior to coming in. I would recommend Holman to others and refer Joe.

Jo
Review №33

Larry is always a pleasure to work with.

Mi
Review №34

Joe Foley is a Pros Pro. He is always courteous, and helpful. He makes reccomendations for whats needed as well as preemptory suggestions that have probably saved me. He is never pushy and takes his time explaining everything he recommends. I do a good bit of driving and dont want to get stuck on the roadside waiting for a tow truck and so far, so good. Thank you Joe!

An
Review №35

Alan was great as usual. Finance was quick and easy. In and out in 25 minutes.

Ma
Review №36

John McKeon was the sales person who helped me find my new chariot. He was very helpful and was able to secure the car I wanted in a different dealership. The snowstorm delayed my purchase but John made it an easy buying experience.

An
Review №37

The service I received was exceptional from dropping off my vehicle, to the ease of the loaner, and communication throughout the service/repairs. I will continue to buy Lincoln products in great part due to the type of service I have received.

Cy
Review №38

Staff and management went out of their way to make sure we were happy with our service experience.

Li
Review №39

My experiences at Holman have been great. would absolutely recommend your dealership to anyone looking to purchase or lease a vehicle.

Da
Review №40

I am very pleased with the purchase of my Lincoln MKZ. Such a beautiful car! My buying experience was very pleasant, with no pressure from the salesperson, and he (Allen or Alan?) worked with me to get a fair deal. I did have a problem with the details of my purchase/trade, but this dispute was was satsfactorily resolved by the sales manager (Joseph). I would definitely buy another car from this dealer in the future.

Ka
Review №41

My tire pressure was low and the sensor was on. I didn’t need a appointment and went to Holman on my work break. Kelly immediately helped me with service. The tech checked the tires. Kelly stated I needed a new tire because the nail damaged the sidewall and can’t be repaired. I was taken a little back because the car is only three months old. Kelly made me feel better because she said it was a safety issue. She ordered the new tire. I went back the next day and went right through quickly. She also kept me updated via text. Very happy outcome Kathleen Besoushko

Ma
Review №42

Lou petti was my sales rep and an excellent one at that. A little humor a lot of professionalism and a ton of compassion makes him a rare salesperson. I prefer to call it a car consultant. Thanks again Holman!

Ge
Review №43

My only complaint is that the 2017 Lincoln continental did not come with the owners manual. I am told that it has been ordered and should be in within two weeks. In the meantime I am struggling with at least half of all these buttons! Those that I have figured out appeared to be great! Can’t wait to get specific directions.

Je
Review №44

Joe foley worked with me from day one.kept me in form until the vehicle was completed I was complete sacrifice with the work effect..

Sa
Review №45

Get in line really early for the express lane. 5hr oil change? Meh

Me
Review №46

Chris the service manager was great!

Bi
Review №47

Exceptional service by my Service tech Joe FoleyCar was done quickly and all is good.All the employees make you feel welcome.It’s a pleasure getting my car serviced because of the great employees

Pa
Review №48

Great customer service. Dean was more than willing to answer any questions and keep me updated. Gary Segal was awesome. Very friendly and very educated on all the offers. 5/5 vote!

Bo
Review №49

My first 10,000 mile service was great. Also had a sensor put back into position on the rear bumper. They also arranged a loaner for me while this was done. Agent Larry Walsh. I believe, was very helpful.

De
Review №50

Lou, Dean, and Brandon were such a pleasure to work with! They made the entire process so easy!

Li
Review №51

Larry Murphy is the ultimate professional and ALWAYS goes above and beyond to ensure the best service experience possible.

Tr
Review №52

Brought my MKZ in for its first check since I brought it in 2020. All was well. Really appreciated them washing the car too.

B
Review №53

Kurt is a terrific service manager. He and I briefly went over the items as a double check before my car came in. All of the items were installed or resolved in a very timely fashion, as I had my car back to me late the same day. Before it left the shop, Larry, my service advisor went over everything that was done, as Larry is a very fine SA, meticulous and detail oriented. When the car got home, I was not surprised, as the car was washed vacuumed and all issues resolved. I will go nowhere else.

Br
Review №54

Larry was awesome as always!

Ma
Review №55

Mike Cifaldi who was my salesman was not only personably and friendly he handled the whole sale in a professional manner. The way he made me feel so comfortable I would not hesitate to return again.

Je
Review №56

I was quoted $60.00 for wiper replacements was charged $90.00, I was quoted $90.00 for the Micron Filter replacement and was charged $100.00. If you look at my service history this is the 2nd time Holman has done this. The last time you gave me a credit on my credit card. Only if I get a credit will I consider coming back again.

Fr
Review №57

Joe Foley did an excellent job correcting the problem. The service was great

Su
Review №58

I was very impressed with the no contact service. Service was efficient as always.Rolling Quick Lane into the regular service line is a positive feature, but also added additional waiting time. The lounge was clean and very few people waiting for service.Even had the coffee machine working which was a PLUS!Thank you Holman Automotive for a very professional service visit.

Al
Review №59

From the moment I called and spoke with Michale Cifaldi on the phone to the moment I drove away with the car he was kind, professional, knowledgeable, courteous and overall incredible. Not at all what I imagined the experience to be as typically it can be horrendous and take hours and hours! Not so! Thank you Michael for a perfect car buying experience!

Ji
Review №60

It was a pleasure dealing with Joe and Lou.

Je
Review №61

The experience was great, i did all of my research and negotiating on via texting with your salesperson and spent only one and a half hours at your dealership.

Ma
Review №62

Frank was great, kept me informed from beginning to end. I would also like to thank all the dealership staff for their safety precautions. As someone who was anxious to visit they were very safety conscious and professional. Well done

St
Review №63

Greener-dayz.com says was in the area

Jo
Review №64

The people were friendly and helpful. I enjoyed my stay there.

La
Review №65

Very professional please anybody that owns a Ford or Lincoln I suggest you take it there

cy
Review №66

My husband and I purchased a Certified 2017 Lincoln MKC. When we picked it up we were very disappointed that it had not been detailed and the inside was filthy. It also had a tire that had been plugged and was leaking air. Later we found out this car had been in an accident but at time of purchase we were told it was accident free. We had previously purchased/leased 9 vehicles so we went to Holman when we wanted a new one. Do we like the car? Yes. Would we come back again? Not sure. - Cynthia J Kehl

Jo
Review №67

Greg was fantastic and an incredible sales rep who was very attentive to my needs! I would highly recommend him!Thanks,Josh

Ja
Review №68

Mike was an incredible salesman, and Im loving my vehicle. I think that this is probably the nicest Ford dealership that Ive ever set foot in. Check them out, you wont be disappointed.

Ge
Review №69

Great experienceTimely and direct communicationWe worked with Glenn DiazHe was both knowledgeable about the product and affableI would send family to him and Holman

Te
Review №70

The staff was professional, friendly and courteous I was very pleased with everything

Ro
Review №71

It was courteous, professional, and fairly-priced.

Br
Review №72

Kelly, my Service representative was truly outstanding. Both very cheerful and informative, she was very accommodating and thorough. Was very impressed with the COVID-19 measures Holman has taken. Great job.

JE
Review №73

I love everything about Holman, the customer service is amazing. Larry is my favorite.

Jo
Review №74

Great service and done on time when promised

Ni
Review №75

I can never say it enough, Larry is the best! He makes sure my car is in top shape, he gets me in and out fast, he keeps me updated and always answers when I contact him. Truly a professional and I feel I can rely on him like family and thats important to me.

Ch
Review №76

Hooked me up with a ride home and washed the car when I picked it up.

Ta
Review №77

I was very impressed with the overall process. I did not feel rushed and all of my questions were answered. I loved the way how they gave me a tutorial of how all the features worked in y specific automobile I purchased. Dan and Ed at the dealership were great.

Vi
Review №78

Michael Cifaldi was a true professional. He was very knowledgeable about the vehicle, the purchasing process, and the maintenance. We were treated with respect and as one would expect of a friend, not a sales associate. We look forward to a good relationship with Holman Lincoln as we enjoy our Aviator over the next several years.

Ju
Review №79

Because of the Covid-19 Virus, the process was a little different then normal but everything went smooth and quick. I purchased 2 vehicles and was in and out of the dealership in about an Hour. Lou Petti, our sales representative, was excellent as always. We have purchased 8 fleet vehicles with him and the process has always gone smoothly.

Jo
Review №80

My family and I have purchased 4 vehicles in the past 5 years from Holman. My Daughter will be purchasing another one in the near future. Our salesman Lou Petti always treats us well, is very informative and extremely helpful. He always make our car buying experience very enjoyable.

St
Review №81

Joe Foley and his coworkers in service are hands down, the best anywhere !

Mu
Review №82

The valet service was awesome

Ri
Review №83

Service was excellent. Advisors are professional and competent. Technician James Broxton did an exceptional job getting my car back on the road. A great experience all around

Cy
Review №84

The driver who brought me my loaner was great Shout out to steve

Ke
Review №85

We very much enjoyed working with Mike Cifaldi. He was very knowledgeable and helped make our first car purchase an enjoyable experience.

Di
Review №86

Pat C. In Maple Shade was awesome and we will be back to give him more business

Je
Review №87

Dean Gravinese was absolutely sensational to work with - he was energetic, knowledgeable, accommodating, and made sure we were 100% satisfied with our purchase! He made the car buying experience a pleasure and we couldn’t be happier with our vehicle. You need 100 more Dean’s at Holman!

Ki
Review №88

Second time I had to wait over 5 hours for service. This time my appt was 915, the tech didnt even put it on the computer til I asked for an update at 1130! After waiting and waiting they didnt have the part. Then after I got home I had more things wrong then when I went so my husband took it back the next morning and they coudnt fix what they had done, so gave us a loaner. Your techs DO NOT know what they are doing, if it wasnt under warrenty i would come back.. I am sorry I bought my car there last NOVEMBER!!!! Been back twice already.

An
Review №89

Great customer service. When Im looking for another vehicle, I will definitely come here first.

Ar
Review №90

Anthony is a full five and awesome every time I need anything. I had to deduct one star that has nothing to do with my advisor. Check Engine Light comes on ... take the car in for service ... get charged $200 to hook car up to tell THEM what is wrong with the car. Seriously ... did I not buy the car with whatever tells them what’s wrong?

TA
Review №91

Everything was good. I had a short wait to drop off my vehicle and even shorter for the pick up. I was provided with a clean loaner and my car was clean when I picked it up. No problems.

Na
Review №92

Kelly is a great service advisor..such a pleasure to deal with! Always pleasant!

Ro
Review №93

Your dealership as a whole reaffirmed my love for Ford vehicles. Everyone was just great and I look forward to continuing our relationship. Thank You

Pa
Review №94

Pat C is great. He knew exactly what vehicle was best for me and he was correct! I love my new vehicle!

Da
Review №95

The only let down was no snacks.As ALWAYS the staff was VERY professional, warm, welcoming and efficient.Thank you

Ka
Review №96

I took our car to get it serviced. I felt very safe with all the steps Holman took because of covid.

Ka
Review №97

Friendly and helpful. I had already applied and was approved for Ford Financing. Ed Z helped me buy the truck I came there for, within by monthly budget.

an
Review №98

Lou was extremely helpful and made the entire process quick and simple. I honestly couldn’t have asked for a better salesmen to greet me at the door, Thank you Lou!

Sa
Review №99

Joe Foley was a pleasant to deal with. Had my Explorer picked up at my house at the time he promised and returned it when the work was completed. The paint repair looks excellent.

Al
Review №100

As usual, Jay McGill was awesome. Even with all of the craziness and restrictions going on, Jay made the entire buying process easy and handled everything with the upmost professionalism.This is why I waited for Jay to return to work before I purchased my new vehicle. Thank you again Jay ! I will continue to recommend for others go to Holman Maple Shade and work with you.

Information
5 Photos
100 Comments
4.7 Rating
  • Address:571 NJ-38, Maple Shade, NJ 08052, United States
  • Site:https://holmanlincolnmapleshade.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 856-394-5516
Categories
  • Lincoln dealer
  • Auto broker
  • Car accessories store
  • Car dealer
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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