I feel like they tried to rip me off. Especially because Im a woman. I went in for a simple oil change. Then they told me I needed an Alignment (I literally just had an Alignment done when I bought a new set of tires a couple of months ago). When I asked why they thought I needed an Alignment, I was told that they based this assumption on Carfax. What?! Then he continued and said I needed new break pads. So I asked what percentage was left. He had no idea. That they hadnt looked that close. I had them go look. They came back and told me there was over 50% left. Why would someone change out break pads at over 50%?! There were other small things they claimed were wrong but at this point I dont believe them. So guess how much my synthetic oil change (with a $10 extra charge for impurities removal and a $20 discount) cost? Over $80. Interesting.
I scheduled an appointment for an oil change and I asked for the tires to be rotated a day prior to the service. Car got dropped off 20 minutes early and got finished 20 mins after 4 oclock. Tires were not rotated and I know this because I have two tire valve stem caps that are on the front and they are still on the front tires. Paid 87 bucks for this service and didnt get what I asked for. I dont recommend going here. They also did not top any of the fluids like it states in the invoice.
Very professional staff, understanding. Flexible and helpful service, just what you want out of car service teams. Comfortable waiting room and nice chairs with wifi, TV, water and coffee. Running late in the am? They we nice about it, just called ahead of time to let them know. No complaints.
Extremely helpful and professional. Got me in as quick as possible to mount and balance my tires and did a great job.
Clean and professional store, with very attentive and knowledgeable staff. Great service from start to end. The work is quality and price is fair. Highly recommend for car maintenance you can trust in the Manhattan area. Thanks Midas team!
They were very kind and understanding. Got done sooner than I expected. Told me some of the concerns and asked my permission and gave me the total if I decided I wanted them fixed which I really liked because then I had all the information before making a decision. They were just all around amazing. I’ll be going back.
Supper great team. I’ve taken in both my car and my wife’s. By far one of the best auto shops in the Manhattan/JC/Riley area. Always on time very through. And they do the job correctly the first time so you don’t have to keep coming back like other places. 10/10 recommend for all vehicle services. Both new and old alike.
I have been a customer coming to the Midas in Manhattan Ks for several years. I have never had a problem with the work Adam does on my car. He does the work well and is great at explaining issues I may have in the future, and how i can prevent them as a car owner. I have had brakes, suspension, plugs wires, tune ups and tires done here. They are a true all around shop. Jason at the front counter is always professional, understanding, and friendly towards every customer I have seen him interact with. They are very punctual with their appointments, and understanding to if you are a little late. This is my go to Mechanic Shop when I am too lazy to do it myself, or when I dont have the means to do it myself.
Super fast, quality service. Was in and out in under an hour. No complaints!
The crew at Midas in Manhattan are always great! Ive used them for my personal car and my corporate vehicles and they are quick and efficient. Jason runs a great crew and everyone at the front desk is great at answering my questions.
Brought my K5 in on Saturday, Sept 5th to have to tires and rims changed out. Cody, Jason, Thomas and the rest of the crew were phenomenal. Courteous, punctual, and most of all friendly. Highly recommend anyone local or afar to bring them your business. You will not regret it.
I’m from out of town and they got my car in the shop quickly, professionally told me I needed a significant repair, and did their best to make sure it would be completed quickly so I could get back on the road. They also offered interest-free six month financing for this unexpected repair. Great job and wonderful service.
They do a wonderful job. The service is generally affordable and the staff has always been helpful without taking advantage or pressuring. On my recent visit for a simple oil change, they found nails in the tire and offered a patch at no extra cost. I truly appreciated them going above and beyond expectation.
Showed up early and they got me in very quickly. Great communication and good value. No complaints at all. Wonderful experience!
I love my local Midas. They always take care of my cars.
The guys here were very helpful. They kept me informed on what was going on with my vehicle throughout the entire time of fixing it. I would definitely recommend bringing your vehicles here.
This was my first time trying this place out and they were able to get me in super last second when Firestone canceled my appointment and I do not regret coming here! When Firestone would take over an hour to do an oil change, Midas took only 30 minutes! They also gave me great advice to upgrade my husbands truck to surprise him for when he comes back from deployment! I definitely will be coming back!
Great service. They tried to save me money wherever they could.
Midas was the only place I could get an oil change last minute and they booked me right in, I got here earlier than my appointment time, everyone was super friendly and they got my car in really quick! Highly recommend them to anyone!!
Every time I go here I always get a good laugh! They’re so sweet and professional. Always on time with my cars and appointments. They always try to squeeze me in when they can and they always make sure I know everything that is going on with my car and that’s so much more than I can ask for! Love this Midas!!
They offer friendly service with a staff devoted to providing excellent costumer service. They went over charges and offered options when available. With an appointment, there was no prior wait time.
The service was great and timely. The technicians were all very knowledgeable and pricing was lower than my expectation. I will bring all of my vehicles here in the future.
Very fast, very polite, and no pressure to add on extra services. Will definitely be coming here for all other car needs!
I come back here regularly because I find the staff very helpful and accommodating. And Im always satisfied with their work and they way they treat their customers.
Great service and was quick on getting me into the shop when I was early for my appointment. Very helpful as well explaining everything and a full service of the vehicle.
Service was awesome had me in and out very quickly. Everything was very professional customer service was great felt very welcomed
They are great here and I trust them with my car. They are always friendly. I’ve been here a couple times and I will continue to come here for my car needs.
We came as a walk in with 2 vehicles and they took us right away with little wait time. They have great service and friendly staff.
Everyone was very helpful in explaining things and we’re super friendly. Overall would recommend.
They are friendly and very trustworthy workers. Efficiency and professionalism is how i described this place
As I was getting easy to leave for an out of state trip, my break light went out. Called Midas. They were able to get me in that day and not only take care of the light, but also the tire pressure! Fantastic service!
Got back to us with what needed to be done fast, gave us a complete list of what needed work, broke down the bill where it was easy to understand, and got everything done the same day. Car maintenance is very stressful for me but they made it super easy. Overall a great experience, thank you Jason :)
I had three young kiddos in tow for an oil change appointment on a very hot day. The gentlemen working were patient and kind to my kiddos and got us in and out so quickly! They did a thorough job. Highly recommend!
It was very friendly service with them getting my car in the day I called. It was fast and timely on service, and all employees were nice.
Took my $2000 wheels to these guys and they did not disappoint. I was hesitant, but they did great and left no scuffs! 10/10 would recommend
Had an exhaust done on a 2012 f150. They did an amazing job. I highly recommend them for any service
Very professional and in and out in no time! Would definitely recommend for all your auto needs 😁
Always quick, friendly, and professional service.I appreciate that everyone is willing to explain things and answer questions.
Needed oil change and tire rotation They also inspected brakes without charge and noted that the front brakes pads needed replacement. Was offered to have work done at the time but I couldn’t stay longer. There was no pressure to have work done. Was very pleased with service. At the time, the person at the service desk had a call from a past customer. From the conversation, the customer was demanding and irritated. The phone call was quite long but he kept in control and was very patient. And also while waiting for appointment, another customer came to pick up his car and raised a fuss (unwarranted) about the cost.Again, he also stayed in control in explaining the costs to the customer. So indirectly, I also experienced the customer service provided at this Midas. I am returning for the brake work as recommended.
They immediately found the issue with my car and gave me an estimate that was spot on and much lower than I though. It was quick and easy and the guys here are professional and nice.
Midas got me in right away and fixed it quick! Great service, reasonable price. Good people
These guys know what they’re doing. This is the first time I’ve taken my vehicle here and the service was great! They took their time to make sure they thoroughly check the vehicle. Also the prices are not high at all very affordable in my opinion.
Their staff is always very helpful and are quick to get you in and out.
The team was great. They were professional and courteous.
This was fast and easy and they communicated with me every step of the way. I was extremely impressed with the work they put in.
I’ve been living in Manhattan for 11 years. Midas is the only place I choose to take our vehicles to be worked on. Always professional, timely, and willing to help! Great people and atmosphere every time I’m in the shop.
Very professional and quick, the mechanics answer every question I have in a timely manner. I don’t take my vehicles anywhere else
Extremely welcoming, helped me with information for me to get my car fixed when i didnt have the funds .. they have easy pay option for those that dont have good credit.Trustworthy experienced workers and if i came to them prior i wouldnt of wasted over 400 on certain issues that i might not of needed.Only place i will ever go and trustThanks for you help
Very professional, welcoming, and clean facility! Thank you for your outstanding service. We will definitely be back for upcoming car maintenance.
Was very pleased with the service I received. Very knowledgeable and timely
Very fast service they were able to fix my break light sensor in an hour!
Great customer service! They were able to replace my battery within a couple hours of me calling them, despite not having an appointment.
They were friendly and quick. Haven’t had a good experience with other places around Manhattan until coming here!
Great staff and while being super efficient and helpful with anything you need.
These guys were very kind and quick about replacing my catalytic converter.
Dropped by on short notice for a brake pad installation. While it was a little more expensive in terms of labor than I anticipated, the fact that they got the job done with no issues and really quickly was more than enough to satisfy my expectations. Overall, I would recommend their service with no hesitation.
I worked with Jason (manager) in the Manhattan store and he was very prompt and helpful. I got a wonderful experience and didn’t have to wait long for my oil change and tire to be fixed. PLUS it was all at a reasonable price. 10/10 recommend!
Definitely like the service it was fast. The staff was understanding and willing to work with you definitely going back if I have any problems
Not the cheapest, but they work fast and are straight to the point. Ive been using them for about 5 years, and I consistently deal with the same people. Customer service is good considering they deal with people who usually arent happy to be there. I would like to see some kind of package deal on regular things, like oil changes, or rewards program for frequent customers.
I always recommend this company to my friends and family in manhattanThey will always tell me how it is and SHOW YOU where the problems are. It’s made me loyal to this repair shop if repairs need to be made.
Best service in Manhattan :) great customer service and chill vibes.
This place is wonderful! Super polite and fast service! Will definitely be going again!
I’ve been coming to Midas since 2017 and am always more than satisfied with the services I receive! :)
They have always been up front and honest with me. Very polite and respectful knows about customer service.
They’re very fast, friendly & professional!
My most trusted auto shop, their manager and mechanics are honest and professional. I have a pretty old car and have more than 200 K miles on it, so there was a lot of work need to be done on my car when I got it. I am not a native speaker of English, so I cant fully understand all the terms. However, the manager and mechanics would patiently explain what they need to do and why they should do it in a clear way that I can understand, and even point out some small problems that I really dont need to worry about, which I am very grateful for. And since the first repair, Ive driven this car for almost two years and only need to do the regular maintenance, which was all done here too, at a pretty fair price. Ill definitely keep going here and recommend it to everyone. You wont regret it.
Came in for them perform an oil change. Found a few extra issues and got them taken care of. Brian helped make sure everything was covered and taken care correctly.
Wonderful store and wonderful service. Everyone was so nice. They really have the Midas Touch!!
I called in the morning and they were able to get me in that day. Was a huge relief.
I came in without an appointment and they were very busy. They got my car done in a quick manner and I am very pleased. Thank you
Jason and Brian have always been helpful. Never pressure you to have anything done. Always willing to give you options and allow you to make your own decisions. Best place in town!
I needed a quick appointment as I was traveling through the area. I was treated with professionalism and respect, not two things women are used to when dealing with automotive establishments. They worked me in and did a great job. I would highly recommend Midas in Manhattan KS for your automotive needs!
Had them do brakes all the way around on our vehicle. For the rear drums all they did was replace the drum and not the actual internals. This is one year later and I am just now realizing as there was a “metal on metal” noise. The shop that is completing the work currently said that the one year old drums were being destroyed and that Midas didn’t replace any internals. Take your business elsewhere.
There have been many occasions where my vehicle needed quick service and the team at Midas was always available to help me. No wait, no scheduling, and no time negotiations. They are always transparent with me and provide options at reasonable prices. There are some good mechanics in town but Midas is always my first choice
Very understanding and calm. They were super nice showing me things I didnt understand and helping me with flexible payment options.
Great customer service, timely and personable!
Going to a repair place stinks, but they were professional and considerate. Prices were in line other places I shopped but they offered a better warranty. They explained everything to me so I understood what I was getting and why I needed it.
They got me in really quickly and gave me a good deal.
Fast and efficient. Great costumer service!
Very friendly employees. They did great helping me with my car and helping me understand what is wrong with it as well. I definitely recommend this place! I’ll be coming back for sure!! :)
Great company able to get an oil change done on short notice. Very accommodating. Will give you additional service options but dont pressure you on them.
Honestly, it was good however they forgot some fluids and I saw the guys laughing when I got on the phone with my boyfriend. I dont recommend coming here alone if youre a woman. I think Id only come back if I was with my boyfriend. So, 3/5
Always helpful. Give me options. I know they will give me an honest opinion and do whats best for each car and how its used by each family member.
Jason and his team are definitely top of the line! They are fair and honest! Ive called last minute and hot same day service!!! Definitely recommend them and I will be back for more services!
To be honest the service in the front of the house was horrible. He didnt listen to me clearing while I was asking questions about the type of oil. They supposedly try to help rectify situations but to what extent. My car did not have any issue until this oil change.
Very friendly crew and thorough check on vehicles
Ive been coming to Manhattan Midas for years and rarely have been disappointed. Now live in Junction City KS but still come to Midas for all of my vehicles needs.
Matt did a great job and told me how to keep my car well maintained. Checked my vehicle and made sure it was running properly.
I’ve had a mixed experience at some other shops around town, but Jason and his team at Midas have been consistently helpful with a variety of issues on both of our family vehicles and can usually get me in and out of the shop fairly quickly and without too much damage to the pocket book. Car repairs aren’t pleasant, but I feel like my family is being taken care of here.
Always professional and very helpful
Great people ben coming here for years! Their mechanics are the only people that touch any of our vehicles 👍
The people at Midas are so professional and kind. Overall good experience
Great Service, quick, and thorough with explaining answers. Definitely our go-to!
They were very helpful and fast!
They did a really nice job on my oil change and saw a problem with my car and fixed it no problem. Will be coming again.
Friendly and kind customer service! I felt like management went out of there way to make me feel comfortable. Definitely will be back!
The were the absolute best!!! Went out of their way to help me get a warranty on a defective alternator!!! Cut my bill from $600 to $150. Cannot possibly express my love for them!!!! Ask for Jason!! I would give them 10 stars if allowed!!!
You can get your oil changed here for a decent price but expect them to find and quote you to fix/change everything including trying to sell you new tires. If you know someone who is mechanically savvy then keep them on speed dial to double check what you are being told is correct because somethings can be said in a misleading manner.
The oil change, tire rotation, and inspection were completed within 60 minutes while I waited. The price of 49.95 For synthetic blend oil is competitive and the service was efficient and courteous. However, although I showed the service counter rep a $10 coupon for this service when I checked in, and he agreed that it would be applied, I discovered when I got home that it had not been credited. When I called them about the discrepancy, they agreed to apply a $10 credit to my account. This may be an honest mistake, but is the second time that this has happened, so I doubt that I will return to them.