Steven was FANTASTIC in assisting us purchase our new GMC Terrain! I would definitely recommend these guys to anyone! Thank you again!

Great service! Hyram was very nice and helpful with answering all our questions, and wasnt the typical pushy sales guy like you get at other dealerships. Very happy with our purchase!

My family has been getting their cars from Briggs for years, and honestly after buying a car from them Ill never go anywhere else again. They helped me get the loan, set me up with the lowest interest rate I could possibly imagine, and even worked with me on payments that wouldnt break my budget. Theyre all extremely friendly. My time was never wasted, I told Tim what I wanted and he immediately picked out the best car for me. He didnt try to upsell or give me something I didnt want or need, answered all of my questions, and even went out of his way to make sure it WAS the best car for my situation. If you go to Briggs, make sure to ask for Tim Cuddy! Hell do right by you.

Michael Sanchez is my favorite sales advisor I have met to date. He is SO welcoming, well educated, and funny! Dispite spending time with us to answer all the questions we had and getting us into cars to figure out what we actually should be leaning towards; Mike didnt pressure us what-so-ever into getting a car same day. We will be back to see him for our next purchase, and we will most definitely continue to send all of our loved ones his way knowing full well he will take great care of them!Thanks Mike!

Best car dealership around very caring and helpful

Worst Service experience ever, left my car for repair and never received a phone 3from the Service advisor. His name was Stevm, I had to call every day myself to get information about my car.Told me my car was going to be done Friday went there Saturday morning to pick up he said the technician was busy working on a truck .Again I never received a phone call about this. Never a sorry or anything, terrible customer service, they really do not care about theyre customers

I bought my first car from here a few years ago through Perry Martin and I went again last year for a trade in and I refused to see anyone else but Perry. I had no idea about cars and he broke it all down for me. From the moment you walk in to the moment you walk out he makes you feel like family. He’s an incredibly honest, fun and an all around genuine person. And he can crack some good jokes too! He was so patient with me and he wasn’t pushy about anything and it’s rare you find that at car dealerships. He gave me a few days to think about my decision and stayed past closing to make sure it was truly what I wanted. Our whole family goes through him, my parents included. Highly recommend Perry here!!

Great overall experience, laid back place helped me with all my questions

Ben really does give great customer service and let me feel like important to him. Thanks!

Was able to get in and out very quickly

We had a great experience with George Masoli. Very friendly, helpful and professional. Even was accommodating to our daughter. Very pleased with our visit with George.

Had a great experience. Hyrum was my sales guy. Traded two vehicles for something more suited to my family. They were very accommodating and it wasnt a huge battle to reach an agreement. Would do business with them again.

My very first car!! I got a good deal from a handsome dealer Austin Marshall !!

Awful customer service. Was lied to repeatedly by the extremely rude salesman who helped us. He was super friendly, helpful and available when we were looking to buy, but once the papers were signed he left us high and dry with the remaining business. We ended up having a vehicle that we couldnt use because we didnt recieve plates or tags and the times I was finally able to reach him he cold transferred me to another salesman, three times.

I recently purchased a 2020 GMC Terrain. Upfront service was very quick even though they were very busy with black friday sales. George Masoli was my Sales Consultant; he was very friendly, knowledgeable, and extremely easy to work with. I highly recommend their services. I have also used their vehicle service department for over 15 years. I have never had an issue during that entire timespan. I previously owned an old GMC Envoy and they worked with me to keep it running with minimum expense for that entire span. Whenever I did have an issue with their work or services, they would fix the situation and work with me everytime. Again, I highly recommend their repair services and part department as well, and I will continue to use them for the foreseeable future.

Love this dealership they are very upfront and make the whole car buying a breeze!!!

GMC will take care of your truck

The sales team is great. But if you need service done, you better go elsewhere. Was told my truck is not under warranty. Valor in Jc says yes it is for 9 more months. Thats just being too lazy to look things up.

Question for the briggs auto group, why was I told I could not receive gap insurance on my 2014 nissan Titan back in February of 2020? I was recently in a car accident and thats all everyone is asking, do I have gap. And when I tell them no, that I was told I couldnt get it on my truck from the dealership they are looking at me like their minds are blown

We had a very good sales man Jack Dodge. He was very helpful and helped us find what I wanted. We bought a 2014 Ford Escape and we love it! We did have issues with it right after we bought it where when you got gas you had to milk the accelerator to get the car to start BUT Briggs fixed that for free. The part of this company that we were not fond of was the financial department in the Nissan building. Zach... he was very informative and helpful at first... but when we went back later he was very disrespectful and acted like we weren’t even visible. The financial department held a check that we needed to get signed was not informed to us until 3 months later. We went in to take care of it and they thought it was a laughing matter when for us it was a huge inconvenience considering I HAD to get my car registered. Jack dodge gave us a dealer plate til the check was signed and we got our paperwork we needed for registration.

Worked a great deal yesterday, put her to work today! Thank you from Colorado Briggs team!

Where to begin... I went into this Dealership-very aware of the poor reviews and poor reputation from several friends. The only reason I went to this dealership, was due to finding cars I wanted. The first salesman that helped me was Trevor Wright-he was great. He did not push me anyway, answered my questions or got someone who could, he even helped me switch over my car seats when I bought my vehicle-which didnt get completed till 9pm. If I could rate him-it would be a 5 star hands down. However, once starting to deal with others is when things started to get wary. William-Bill worked with Trevor on the exact details numbers part of the sale. I came in with knowing my trade in value, knowing the value of the car I was wanting, & understanding the negotiation part. They did low ball me for my trade in, but did come up to a reasonable amount. Then came the financial part, I worked with Grady and Charmaine. Grady is who I initially worked with-he stayed late(thank you). There was a situation with my loan, where paperwork had to be refilled out-which was out of their control. However, it took a significant amount of time for them to realize that this had to be done. With me checking my previous loan and finding out my trade in was still not paid off.. is how I got my answers. Me calling consistently, wanting updates. I would leave a messages because majority of the time, I would have time to call, is over my lunch break and is during theirs as well. But even with their phone gal-Britney taking down the message and forwarding, there would still be times I wouldnt get a f/u call. I feel like a babysitter. I have never had to do this with other dealerships in town. When I refilled out paperwork with Charmaine, come to find out-one of the charges on the contract didnt need to be on there. I specifically said I did not want any extra anything. It was late and may be due to tiredness but I stated several times NO to more than 1 person. I bought my vehicle at the beginning of September & my trade in is still not confirmed paid off. Supposed to hopefully in 24 hours. I have had to make 1 payment and inching towards a 2nd payment on the car I dont even own anymore- if the check isnt cleared by the 10 day grace period. I might have to make another payment just to make sure it doesnt show on my credit score. My car had its oil changed by briggs with their complimentary 1st change. Well a couple weeks and it started leaking oil. I took it in and Bill was very prompt to get me a loaner and my car taken care of, which I appreciate. He also took it upon himself after me expressing the frustration of my experience with the financial department to expedite the situation. I had a we owe on my vehicle; looked like someone side swiped the driver side, side mirror and on doors previously. There was scratches, the first time the service took care of it.. the mirror looking awful. I was not happy at all, looked like someone colored it in with red sharpie. Of course after expressing my dissatisfaction, Trevor took care of it and relied the message onto service so they could order a new cap to put on the mirror. What upsets me, is whoever did the service thought that was an expectable repair. The scratches on my doors are already visible again. I left it to a lost cause at this point. My point with this review-do better. Are the financial people short staffed? Is this why they couldnt get my stuff done in an appropriate time frame? Lack of training? Lack of customer service? Im rating this entire thing as a 2 star due to lack of communication, inappropriate length of time to complete the loan, lack of f/u, & the initial poor service repair.

Been doing business with Briggs for years they did all the work on our vehicles from personal to business never had a problem until today took the Nissan in for service of an oil change tire alignment etc in the past we were always given a loaner cuz it takes about 2-3 hours never been given A runaround its always been in and out but today after sitting for an hour and a half we were unable to leave our vehicle for servicing because they couldnt rent us a vehicle due to drivers, insurance, etc updated it 3 times before we decided to just leave so they lost our business for good. You would think after 3-4 yrs of regular service there would be a good rapport between customer and company well they proved that wrong ....will not be going back anytime soon

Great experience working with Austin Marshall. He is very professional and great to get along with while searching for cars. I also felt very comfortable talking with him unlike other sales people I felt like all they cared about was getting the car gone but Austin cared more about how the car would treat me personally. I would highly recommend seeing Austin at Briggs Auto if you’re searching for a new ride!

Buyer Beware: Full of miscommunications and horrible staff encounters. Found a vehicle on AutoTrader on Thursday afternoon in Topeka- 2009 Dodge caravan, listed on AutoTrader for $9989. Called and spoke to Brittany who quoted me a cash price of $7900, and arranged for the van to be transferred to the Manhattan Briggs so that we could test drive it, and look it over. We were suppose to have it there around 11:30 Friday, and she said that they would call in the morning to let us know when they were en route. Up until this point it was all good. We never got a call from anyone, we tried to call the number we had been given, but no one would answer. We went to Briggs Manhattan just after noon to see if they had gotten there, only to be greeted by an incredibly pushy, and rude, salesman. He claimed not to know of any transfer and treated my family quite rudely. We had to reach out to Topeka ourselves, who then were able to confirm that the transfer had occurred, but they had already left, but we had never gotten a call. They were able to contact him and get him to circle back, as he had stopped for lunch and was not too far out of town yet. Upon meeting the sales rep from Topeka-Sam- we were relieved. Sam was very kind, very personable, and very knowledgeable. We test drove the van, and left to mull it over while we grabbed lunch and put my toddler down for a nap. We called a bit later to let Sam know we were en route back. We gave the car another look, a bit more thoroughly. At this point we had every intention of writing them a check and driving it home. Sam called his boss-Will- to let him know that it would be a cash buy, not financed, and got the paperwork around. We went in to sign the paperwork, and close the deal only to be floored when the price on the page was not the advertised price, nor the quoted price, but instead $10900. After discounts $9000 and change. But wildly different than both the advertised price and the quoted price. Sam was just as shocked as we were. He was polite and asked to be excused to call his sales manager. He stepped outside to make the call. We were still setting at the desk when the Manhattan Briggs employees started what I would call the worst part of this experience. They were incredibly rude and demeaning saying things like looks like they sent us the boy scout, who let the 16 year old sell cars, he cant know anything being that green, and more. My family and I were disgusted and appalled at how employees of the same company, albeit different locations could treat each other so poorly. How could we expect them to not talk just as poorly of their customers behind closed doors. We left before we could hear more, and went out the door to find Sam. He was just finishing up on the phone, and let us know that his Sales manager-Will- said that $8500 was the bottom dollar, and that they would not honor the quoted price from Brittany. Sadly we did not leave with the van. We were upset to have spent all day trying to get things around and making our decision, while constantly being treated poorly by the Manhattan staff. Our experience with Sam was wonderful, he was a great person to work with, unfortunately, it seems like communication, and kindness are hard to find within Briggs as a company. We will sadly be continuing our search for a family vehicle.

I purchased a 2017 Nissan Sentra SR 5/3/2017. The finance team Jordan McGillis, Sean Leary, and Stephenson Pierre were all awesome and got my car deal done quick and easy. I cant forget CJ Kadavy Nissan Sales Manager he always provides 100% customer satisfaction. The detail department Steve Parks also did a great job with the car detail for my sentra. I had an overall excellent experience. I would recommend Briggs Nissan to my whole family and the entire community!

Worked with Tavion Colbert, great service and friendly. Test drove a couple of vehicles. Financed with Briggs the process was super chill and easy. Start to finish no more than two hours.

Zach was my salesman and he did a great job, paperwork, deliver and customer service was the smoothest buying of any vehicle i have ever had!! The delivery driver was awesome as well!!

They take good care of your vehicle you will be satisfied.

Just bought a brand new Nissan from Briggs. Great car and great service. Larry made everything so easy and so did the rest of the staff. This is my second car I have purchased at Briggs and both times the experience has been painless. Very impressed with the service plans and other perks as well. Thanks for the cookies and the new car guys!

(Manhattan dealership) The atmosphere was very friendly and calm. Any time I called in I was helped on the spot or directed to someone who could help me. The salesman, Brandon, was very nice, helpful, and incredibly understanding to our situation. The Financial Manager, Sean, was absolutely amazing. He got us a great deal and even gave us advice on the future with our cars. Both gentleman were awesome to work with! If your looking for a vehicle ask for Brandon! Highly recommend!

Great friendly service

My parents Darrell and Aaone Craig had great experience at Briggs Stagghill location. They would like to thank Perry for making the process smooth and worry free.

Loved working with Austin Marshall at Briggs. We looked at many different vehicles until we made up our mind, and he was patient the entire time. Briggs was able to work with us and stay under our budget, which was very important. If you need a new car, or just want to look, to see Austin at Briggs!

They advertised a lease for $169/mo, but when you get there they claim that the offer is a “national” offer but the cost for someone in Kansas is actually $250/mo. Well I couldn’t afford that so then they tried to sell me a car. Basically, their lease offer is a scam they use to get you into the dealership where they can try and sell you a car.SCAM

While I would probably never buy a car here the service over the course of the last few years has gotten pretty good. My experience has been nothing short of great and I wont take my vehicle anywhere else. Ive been jerked around by a couple of salesmen but Im a happy guy with the service staff.

I highly recommend Briggs in Manhattan. Just purchased my second vehicle from Michael Sanchez and both times have been a 10/10 experience. He is a down to earth guy and puts your needs first. He knows what he is talking about and will make the process smooth and simple. Also the finance team has been great both times. Worked with Glen on my paperwork and he actually made the worst part of the process enjoyable. I will continue going to Briggs and working with Michael

They sold me a car with a loan that’s over $5000 what the car is actually worth. I called today to see if they would let me downsize, the gal on the phone said no problem but it was a different story when I went to the dealership. Maybe it’s because I’m a young lady but those men gave me the run around. Poor customer service. Definitely do not recommend. They do not have your best interest in mind.

Literally a place full of liars and crooks. The only employees that ever told us anything straight was the service department. We bought a 2012 Chrysler 200 two months ago. There was a basic promise to fix and it was not easy to figure out the problem so I took it to a shop myself to have it looked at. Diagnosis was failing driver rear strut mount. The dealer took the car twice told us they replaced the strut the second time. As Mitch told me this I could see in his face that he was lying to me. The first thing I did was check to see if it was new. No it wasnt. Then after going back and forth trying to get them to look at it again the alternator failed. Weve had the car for 2 months and already having to pay $537 to get it fixed. They are liars and thieves I wouldnt even trust them to buy a new car now. Terrible experience all around. Only person on the floor that tried to help was the financial manager Sean and they shut him down because we havent gotten a call back and its been almost a week. It doesnt take 2 months to change a strut and they certainly never did their inspection they said they did on it because the drive belt failed as well. Thats an easy find... if I could give zero stars I would but I guess that one is for Sean and Jason in the service department. Long story short if you want to be lied to go to Briggs. ( Nissan ) this is of course only my opinion

The previous post I made looks like it somehow got deleted, so Ill post once again. Why would you want to purchase a vehicle of any kind from Russ Briggs when knowing that I had a cancer diagnosis, was denied my doctors appointments and was fired for absolutely no reason at all...no verbal warnings, no written warnings. Fired a week after spending almost $50,000 on a truck at his dealership. Is that how you would treat your employee? Would you buy a vehicle from someone so wrong and cold-hearted?

I had the best car buying experience here. They worked with me for almost 2 weeks to get me an SUV. My previous vehicle was too small. Jordan McGillis went above and beyond to help me. He is the general manager. I felt he was helping me because of my need, not to just sell a car. He and Ty were great. They were always accessible to me. I couldnt have asked for a more caring accommodating staff. Thanks so much!

Very good service

Brett Barker and the whole team at Briggs Nissan are amazing! So helpful, made everything go so smooth. I have bought several cars here and would never go anywhere else.

My experience buying my first car here was hassle free. It went smooth and I got just what I was looking for. My only complaint is that the vehicle was on E when they handed it over to me. And the price they gave me was higher then the price advertised online.

I highly recommend Tommy White and his sales team for all of your vehicle needs. They truly have the utmost integrity and strive for the ultimate customer service experience. Check it out for yourself.

I was looking for a new (used) vehicle because my just died. The finance guy I talked to asked me what my preferences were and I told him the most important thing was the monthly could not be more than $150 a month. I didnt care so much about the car specifications. When he talked to the sales guy he came back with a almost new vehicle with low miles. I expressed my confusion, saying that I couldnt imagine $150 a month would get me into a vehicle this nice. He assured me the sales guy feels he could get me into this vehicle (contingent on my credit being approved). We test drove it and it was great, I said if I could get approved for $150 or less Id get it. Finally, he got the paperwork from the sales guy and it came down to over $300 a month. I said I cant do that. He said didnt you say $250 a month. I said no, i said $150 a month. He (and later the sales guy) said that would make it $150 bi-weekly payments and asked if I could do that. I said no, I told you $150 a month, that would be twice what I said I could do. The sales guy said people all the time give a monthly amount but end up doing the same amount bi-weekly. I told him, well then they lied to you and Im not a liar. And you were being dishonest with me for trying to push this on me. Needless to say, I wont be going back.

We went to Briggs on Friday to get my husband a new truck. We had already spoken to Glenn and made an appointment. We ended up arriving a few hours earlier but Glenn was ready for us and it was no problem. Everything went really smoothly, great test drive, paper work a breeze, even got the APR we wanted. Cant say enough good things about Glenn he was super friendly, and gave us a lot of information without being pushy. Will definitely be recommending Briggs and Glenn to friends!!

This was the first vehicle we bought at Briggs. Austin Marshall was our salesperson and he made it a great experience. He is very patient and knowledgeable. I would highly recommend him.

Michael Sanchez greeted me as soon as I arrived and was beyond professional. He made sure to get me the best deal on a car and let me know I was in control every step of the way. I definitely would give him my business again and recommend him to any one looking to purchase a vehicle. An added bonus, he is good with children!!

My husband and I are ready to expand our family, with that being said we needed a bigger vehicle. Well we decided to check out some vehicles here at Briggs together as a family. Im so happy we did! Mr. Chase Wilkens was very helpful, professional and caring. He wasnt in a rush, he was very patient, he didnt put any pressure on us and with all honesty this man LOVES what he do! He assisted us like a friend, and he made us feel comfortable. The best thing about it is that we walked out very pleased and I made it my priority to spread the word! If you want good service, a salesman that actually care, and isnt looking to put you in anything but something decent with out of this world customer service Briggs (Chase W) is the man to see! Thank you Chase! We are pleased with our new addition to the family!

Had such an amazing experience at Briggs Superstore!Tim Cuddy helped me find an SUV for my family only 6 days after my Kia Optima was deemed totaled. I was super nervous going in there because I’ve been taken advantage of at dealerships before. Tim was very attentive to what I was looking for in my next vehicle and what I was looking to spend. I found a Kia Sorento in the Ft. Scott location that I was SURE was out of my price range but I asked him about it anyway. The next day he had the car brought 3.5 hours away so I could test drive it, once I did I knew I couldn’t leave without it 😂 I was approved within the hour and SO glad I went to Tim at Briggs!!If I could give more stars I would!! Thank you to Tim, Rob and Charmaine at this location!! 🙂

I really appreciated the non-pressure sells staff. They were very friendly and helpful. I usually dread the sales staff but these guys made purchasing a new car stress free. I will definitely refer family and friends to Briggs.

My husband and I came in 2 years ago to look for a new car for myself. We ended up leaving the lot with 2 slightly used cars. Brett Barker got us an amazing deal and the cars are still running great. We get all of our maintenance done at the Briggs auto shop. Very friendly staff! I highly recommend this dealership. Well defiantly be back when were ready to trade up.

Spent a year deciding on a bike, finally deciding to get one I drove up to Briggs and J. Rodriguez set me up with a great deal on a 09 Kawasaki Ninja. From the get go, the service that he gave me was great and extremely friendly. The way that the team at Briggs works together to get the best possible deal for their customers is essential to the customer experience, and they knocked it out of the ball park. I left extremely satisfied in my experience and purchase.

Briggs did an amazing job with my collision repairs. They had a very clean and professional environment, and made me feel welcome. They went over all my repairs prior to starting work and completed the job faster than I expected!!! I would definitely recommend Briggs Automotive for any body damage!!! Thank you Briggs!!!!

I had to have my car towed to this location while on a road trip. Briggs auto service was amazing and took complete care of us and our vehicle. The car was looked at promptly. Rick gave us updates on what was being done and approximately how long it would take. If anything happened to my car in this area I would definitely take it here again.

I can say with confidence that I will NEVER recommend buying a car from Briggs. The finance manager, Mario Williamson, attempted to change the terms of the loan after paying a down payment and driving off the lot. He seemed upset with his commission after we refused to buy his warranty and we were persistent about getting the lowest possible interest rate so he attempted to pull a quick one and change the terms of the contract(the classic bait and switch). A few days after buying the car, he called repeatedly and asked if we could come back and sign some papers. He claimed it would only take 5 minutes. He made it out to be some sort of minor formality or paper work error and never once mentioned the terms of the contract changing. When we arrived at the dealership we were met by a new finance manager we had never met before. He assured us that we would be in and out in 5 minutes. However, looking over the paperwork, we noticed that this was an entirely new contract with an interest rate that was more than twice as much as our original contract. After pointing this out and making a scene, they were very quick to offer us a much lower interest rate, however still much more than originally agreed on. I have contacted an attorney as the situation is still unresolved. The only ray of hope was our salesman, Michael Sanchez, who was very personable and worked hard to earn our business. He wasnt overly aggressive in his sales tactics but instead found the exact car I wanted for me and never tried to up-sale. Being a Manhattan native, I would not recommend Briggs Auto to anyone. Save yourself the hassle and go to another dealership.

Ben and Bill at Manhattan GMC location were AMAZING!!! They made sure I got exactly what I wanted, for the price in my budget. I couldnt have asked for a better team to work with. Definitely will go back!!

First time buying a car through a dealership. Michael made everything so easy! We got a beautiful Chevy Malibu that we are in love with. He got us a better car than we could have ever expected. Everything we wanted in a car was by far exceeded. Their finance team gave us a better deal than we could have hoped for, and beat our bank. Also, the timing was wonderful. The whole process took less than 2 hours. We had no particular car in mind. Now we get to enjoy this gorgeous Kansas day in our new car! I cant thank Michael enough!

I have gone to Briggs a couple times for vehicle maintenance. Everything would be fine, they’d fix the issues with some given time (not the speediest of services). Recently took my car to the shop for a check engine light, I knew what the problem was already because a friend had diagnosed the car to see what was wrong with it beforehand. From the 1st till the last day of pick up it was a 3 week wait. Not 3 days....but 3 WEEKS until I got my car back. Granted we were given a rental to use in the meantime. But get this, we got it back 2 weeks in but before even leaving the lot the check engine light came on again so it was a quick turn around and return for the rental car. A week goes by and it’s finally “done.” We picked up and went home to find out the settings in the car have been disabled like the trunk and the auto start. Wow! Just fantastic! I mean who doesn’t love wasting 3 weeks to get a car that comes back to you worse than when you took it to the shop?!

I just want to take the time to show my appreciation for two of the employees at Briggs Auto of Manhattan... My husband and I had the pleasure of working with salesman Ben Wilson, and finance manager Jace Carlin! These two make a dynamic duo. My husband and I felt very comfortable with them both, we received great customer service, and left satisfied customers! Thank you Briggs Auto of Manhattan for the awesome experience, we will be back!

I currently live in Omaha, NE so Briggs Auto dealership is not exactly close, about three hours away. But because of the great staff there its worth the drive. I have purchased a number of cars from Briggs and they definitely have made me feel like family. John Woods was my sales person with many of my purchases over the years, and coupling that with a great financial manger and good friend Jordan McGillis where always able to deliver. They always had my best interest in mind, they never cease to amaze me with getting me in the vehicle I wanted in the budget I had to spend on a monthly payment.

They are one of very few places in Manhattan that take make appointments for oil changes if you are like me and do not like waiting in line for an oil change. They have been good in the past but this time they forgot to hook an intake line back up which made my check engine light come on half way to Topeka. I was able to get the code read at a parts store in Topeka and find and repair the problem but was not what I wanted to deal with on a Saturday afternoon.

Shout out to Pete Sharpsteen at Briggs Auto in Manhattan! I love my car! Pete was awesome to work with and found exactly what I was looking for. He made the process of buying a car a great experience. I was happy to buy local and appreciate his enthusiasm, honesty and knowledge. Top Notch Sales!

Karen was a huge help to me to get what needed to be done. Done. She was always pleasant and answered all my questions and didnt mind me calling a thousand times! The work was done accurately and in a timely manner.

We had an great experience purchasing our new vehicle from Rodney Ewing at Briggs Super Center of Manhattan. Him and manager, Brett, were willing to work with us to make sure we got where we needed to be payment and price wise. Rodney was very understanding and helpful!!!

Dillon was super helpful when I went in to trade my car for an SUV. He asked questions and listened to what I was interested in buying. Very down to earth and friendly, and not pushy at all, which is key in me wanting to buy from someone.Overall, I had a good experience. It went quickly but not so much I was feeling rushed.

We had a great experience with Briggs in Manhattan TIM CUDDY was our sales rep and did a great job. He was honest and not pushy! I highly recommend calling Tim if you are looking for a different type of dealership experience. He went above and beyond to meet us an hour away with the truck we requested then drove another hour the following day to close the deal. They treated us fairly with a great price on the pickup we purchased and a good price for our trade in. Thanks!

I came into Briggs already knowing what I wanted, but the vehicle was located in Topeka and I didnt have time to go down and test drive the vehicle. Jason Beck was my salesman and he went to Topeka to pick up the 2013 Kia Optima Hybrid that I was looking at. He was very helpful in answering my questions and if he didnt know the answer was willing to find someone who did or made the effort to research my question. He was very upfront, did not try and push me into purchasing the vehicle, he just provided the information I needed so that I could make the decision to buy. Since purchasing the vehicle, he has called to check up on how I am liking the vehicle and if there is anything he can or needs to do to help me out. I had a very good experience and a great salesman to help me out, Thanks Jason!!

Worked with agent Jose! He was a very nice person. Explained everything well. Would come here again and work with him 👌🏽

Briggs Subaru is the king of Bait and Switch. We were offered a certain price on a Crosstrek in Kansas City but the wait was 4 weeks. We called Briggs to see if they could match the price and were told that they definitely could.We asked if we could fill out the purchase paperwork over the internet and they said we would need to come in to sign the paperwork. They confirmed the appointment with us multiple times. My wife and I both took off of work and drove the 1 hour to the dealership.When we got there they didnt know who we were. Eventually we were passed off to another salesman. After two hours sitting at his desk chatting with us, he finally tells us that he thinks they accidentally gave us the wrong price. We sat there for another 30 minutes before I finally told them we needed to go. He said they would update us later but they never called.

If you go to Briggs Auto (Nissan) to purchase a vehicle ask for Perry Martin. He is the most professional, and honest salesman I have ever dealt with. He is very laid back and never puts any pressure on his customers. After the sale he calls or emails monthly to ensure I am happy with everything. Perry immediately corrected the couple minor cosmetic issues that I had with my newly purchased car. I have read a couple of the other google reviews, and I can assure you that you will not have a negative experience if you deal with Perry (salesman), CJ, (sales manager), and Brett (finance manager). Great experience, will definitely keep going back to Perry Martin at Briggs Nissan!

Benjamin Wilson is a new hire over at Briggs and he was AMAZING! I was his first sell and it went really well. He went above and beyond to make me and my Fiancé feel comfortable and well informed on the sell with every step. Keep up the great work bro!

Best car buying experience I have ever had. Awesome sales group with amazing deals. I also want to point out they love the military and take really great care of them .

Zach Roether was awesome! He was patient with my wife & i throughout the process. You always hear about dealerships being not so awesome, as far as expierences go.. but Zach was the MAN! I invited him over for a couple beers one of these days.. feel like i made a life long friend! For all of your questions, ask my man Zach!

I had shopped around for quite awhile before choosing Briggs Auto for my daughters first car. The team at Briggs is truly fantastic, with extraordinary customer service, a welcoming atmosphere, and a very well coordinated group of professionals who will instill the confidence and comfort you deserve. I have shopped for cars over the years; and, and working with a salesperson like Zach Roether, made the experience an incredibly positive one all around. Thank you to everyone at Briggs Auto!

First car purchased from Briggs. Great customer service from Perry Martin and all the staff at Briggs. Excited to drive my new to me vehicle.

Good service. John Woods has sold me three vehicles now. Always a pleasure to work with this man. The financial team has always done very good work for me as well. Thank you John, Hiram, and Jordan.

I purchased my truck here. The salesperson was extremely patient as he and his coworkers helped find a truck that fitted both my needs and budget. They accomplished what many other dealers wouldnt touch.

I tried to complain to Russ Briggs himself about the Service Center - I had emergency when my head light and back light burned out. A few days later or on Monday I could get it serviced they said I was able to go to the Goodyear Tires here in Manhattan, they understood and service ASAP.I have bought two cars, and leased two pickup trucks from Briggs, It is questionable if I will ever go back. Sorry Russ, - Rev. Father Steve Greinke

We are very happy with our new vehicle we purchased. We had an amazing sales man PERRY that went above and beyond for us. A Big thank you to Perry, CJ and Joe. We wont deal with anyone else except those 3. Perry is one of a kind. So sweet and actually cares about his customers.

I am very disappointed in my experience here. I originally went into the super center in Manhattan and was very specific about my circumstances with my deployed husband. I explained to them time and time again, there was no room for miscommunication or errors. Though they were extremely friendly, I felt it was all staged and that I was just a number to their sales. Which at the end of the day, I understand. To counter act that statement, I feel as if someone is signing for thousands of dollars a saleperson should invest slightly more time into that individual. They threw me in multiple different directions, pointing me one way, then never followed through. Just not an honest company. I dont recommend this dealership unless your life is absolutely perfect and you have a credit score over 700. Not worth the free oil change. There are plenty others around. For instance, Cox Auto Search :)

Ive bought a car here, had service here, and have bought parts here. Never had a bad experience.

Went in to help our 20 year old soldier buy his first new car. On a holiday weekend, with a flight going out crunch. Perry and the finance guys were awesome, helping get everything lined up and finalized, (especially with normal financing glitches)! Awesome team!!!!

Purchased a Yamaha V Star 1100 from them in October. Sales process was easy without pressure and they worked with me to get approval due to this being a first auto loan and even explained in detail. Finance was a breeze to get through and took a quarter of the time a normal dealership would. The only reason I dont give this rating 5 stars is due to a communication gap with my sales associate when mechanical trouble came up although Brett and Kyle have been very consistent in communicating and helpful in getting the situation resolved, even offering a rental car while the problem was fixed, if it was not for the communication gap initially I would give this establishment 5 stars and in the future when my wife gets her bike if we are still in the area we will be visiting Briggs Bikes for hers as well. Great Work guys and Thank you.

Had a wonderful experience with my wife in purchasing our first truck. Mark Pope was our salesman and was the best help we couldve asked for. Not once were we ever pressured into buying anything and he ensured we got the best truck for the best price. Wouldnt go anywhere else!

We had a wonderful time and was treated great by our salesman; Tim Cuddy. He was helpful did not pressure us, listened to our request for what we wanted and literally ended up getting us exactly what we wanted, price and interest rate! Thanks Tim!

Perry did an excellent job and helped me find the car I wanted. Would highly recommend going to Perry at Briggs Nissan for your car buying needs.

I had a great experience at Briggs Auto, Manhattan KS. I should mention Michael Sanchez who went over the details about the car I was willing to buy. He also explained the procedure of loan grants from NMAC. I should say that we were clear about our budget and expectation and he along with the finance manager made a great effort in loan approval process. They have made our dream come true. It has been more than a month we got the new car and I am happy with its performance. I would recommend any prospective buyer to have at least a visit to Briggs Auto which may help them to take the right decision at right time.

Christian and Logan are awesome. They listened, didn’t push anything on us, and gave us the best fit to our needs. I feel like they went above and beyond to help us out! Thanks!!!!

I thought 1 & 1/2 years ago I was buying a good car with no wrecks. Went to trade it in this past week for a newer car and come to find out it had a wreck on the car fax 4 months prior to me buying it. The papers that I signed when I bought it stated it was never in any accident or and claims on the car. I gave Briggs and option to make it right for giving me false paper work but refused. I used to recommend Briggs to everyon but not no more. Avoid them cause you think just buy looking at the paper you got a legit car but it is not.

My 87 year old friend purchased a Buick Encore on Monday after a harrowing weekend of having her car break down on Saturday morning on the interstate. I recommended that she have it towed to Briggs because it is a Subaru and in the back of my mind I thought if she needed to buy a car it would be a good place to be. It was. The car repair on her 13 yr old Impreza would have been $5000 and would take a week or more. She and her friend were on their way to Estes Park and she needed something dependable. Jazmin, the mechanic at Nissan, Jack Dodge, William Fairhurst and Cole Bachamp were the most helpful and patient people I could imagine. Saturday afternoon it took us a while to get it across that her car had been left up by the Nissan building. But Jazmin got the gist and took charge - driving us around the lot to find the car and encouraging my friend along the way. She got the mechanic onto the problem and he visited with my friend so she would understand the time frame. The car could not be looked at until Monday. My friend does not hear well at all, so her driver friend and I were with them the whole way to help. The sale of the car on Monday took an unusually long time because there were problems along the way. Jack, Cole and William spent hours and never exhibited any impatience even once. It was a win, win situation. Thank you to all who helped. She loves the Encore!

Austin sold me and my wife an awesome 2010 SS Camaro. Super easy process and great car.

I did business with Jack Dodge and had the easiest car buying experience ever. Great group of professionals who are looking out for the customers best interest. Will only do business with Briggs.

My mom purchased her vehicle through this company and they have been nothing but wonderful. Recently, my mother had issues with the manufacturer of the vehicle since she moved back to PA. This company helped me so that my mother can get her vehicle taken care of!!! Awesome people! Thank you so much!

This is my fourth visit to Briggs since we have moved to Topeka last year. I appreciate the personal service and great work the men in the service department do. They always call by name when I walk in. I would recommend Briggs Service Department to anyone.Thanks, Pastor Glenn Faris,Bethel Baptist Church

From start to finish I was really impressed with all the staff at Briggs Auto on Stagg Hill. Tommy worked with me for days to find the right vehicle and in my budget. I highly recommend them!

Buying a new vehicle isnt always something we look forward to but Briggs made the entire experience less painful. Our salesman was on the ball and very helpful and pleasant. The entire team was great.

I had been looking for a truck for awhile. I had been through a couple really poor experiences leading up to this. I contacted Jesse a few days ago and he was professional, friendly, and more than willing to answer my many questions over a couple days of texting. He listened to my needs and my wants. When I got there, the truck was pulled up and ready to go. The process was fast and painless. Sean did a great job on the finance side of things getting me the best deal. Definitely recommend these guys.

Briggs is horrible, they sold me a truck and within 1,000 of purchasing, they were telling me I needed new brakes and new tires. I asked why they sold me a vehicle with bad brakes and tires, there response was, well maybe soon like new oil change. I then went to Toyota yo have my brakes and tires inspected and they said they were both fine, had plenty of life left. I will never trust them.