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Ro
Review №1

I found the perfect car from Perfect Auto! I was looking for a hard top convertible since I live in a suburb of Chicago. I’ve always liked the Volkswagen Eos and it’s difficult to find one w low mileage and the LUX model since they stopped making the car in 2015. I found lots of Komfort base models online for sale but Perfect Auto had a LUX w low mileage in a 2013.I didn’t really want to drive from Chicago to Virginia but I spoke with Alex and he was very professional and knowledgeable about cars. He told me the car was still available so I gave him a deposit to hold. I asked about financing and he was also very accommodating with that too.I’m extremely excited to drive my new convertible and would totally recommend purchasing a used car from Perfect auto!!!

Sh
Review №2

I went to Perfect Auto with 2 vehicles in mind. Ive bought vehicles from there before so Im familiar with the service and quality of the vehicles. Everything went smoothly. I was able to test drive both and come to a decision with no hassle. They helped me with financing as well which was also smooth. They tried to accommodate me in terms of what I was prepared to pay monthly. Overall it was a good experience as usual and Im thankful for their assistance.

Ke
Review №3

Went here for car rental, was fast, easy, people were friendly and polite

Le
Review №4

Should be called the worst auto rental. firstly, don’t ever book a reservation with them via priceline because you will get accepted and booked through the website but not guaranteed pickup. Secondly, they fail to tell you in addition to the price of the rental an additional $200.00 is required at purchase. Have chime banking, cash app, or any other app related debit card? well too bad for you because they do not accept chime or any app related cards due to its “prepaid card look”. After two attempts at purchase we were told that it wasn’t going to happen due to an unknown error or decline in their system. The staff is reluctant to even ask for assistance from higher ranked staff. The person who was supposedly in charge looked like a 12 year old child who even explained she herself had never even rented a car. (how can you help someone when you’ve never done it yourself) we were not the only people experiencing issues it seemed everyone who was helped by this child was having problems. all and all i would not recommend using this place for any rental endeavors.

fa
Review №5

I highly recommend Perfect Auto for anyone in DMV looking for a luxury car. I had the best experience with them. Not only their service is great but also they have the best financing options. All my questions were answered and I am very satisfied with my purchase and the service I got . Thank you perfect Auto for your amazing customer service .

Jo
Review №6

Perfect Auto is a great dealership. I would gladly buy another car there.

Th
Review №7

Excellent customer service!

Th
Review №8

They have Avis and budget rental cars. Thats what brought me there

더블
Review №9

Their customer service is really terrible. Never consider this place if you are shopping for used cars. Manager was uneducated and rude.

ja
Review №10

DO NOT COME HERE!! I was in communication with these guys for 2 weeks and them knowing I was coming almost 4 hours away sold the car as I arrived, they are so desperate for sales they couldnt honor a commitment. If this is the shady type of people you want to deal with thats up to you, but I can only imagine how much they will try and rob you for if given the chance

La
Review №11

I bought a BMW car for my son couple of weeks ago.Perfect Auto sales rep were kind and professional. They showed us the car and convinced us to buy. At that point they were friendly but I was surprised to see them add an extra price on the car that they claimed was their fee.They gave me a discount and I finally bought the car.I took the car to the Maryland inspection and the car did not pass mainly because it had a problem with the wheels that could not be removed. This came as a surprise as Perfect Auto assured me they had taken the car to the Virginia inspection and that the wheels were removed.I had to take the car to BMW. Verdict: BMW said the wheels were completely frozen and that it was impossible to remove without a special intervention.In addition, they asked me to change both the oil and the break fluid that were (according to BMW again) old and unsafe.Total cost for me was over $500. When I called Perfect Auto to ask them to cover this cost they refused and were very rude. Told me I had been screwed by BMW. They never even considered the possibility that they might be wrong...I really do regret having bought the car from them...

Za
Review №12

I only had phone conversations with the dealership but they treated me like a child and were unprofessional. I scheduled an appointment to look at a car and on my way there called to confirm and they informed me none to kindly that they had sold the car. Not a problem as I hadnt put any money down or reserved the car. However it was a three hour drive to them which I was already two hours into. I would have appreciated them letting me know that my appointment wouldnt be necessary. Would have saved me a lot of time and hassle.

Lo
Review №13

Did not end up buying a car but the staff was extremely helpful and worked with me to meet my needs. I will certainly keep them in mind when its time for me to buy.

Qu
Review №14

Jay is nice guy. Real comfortable with him and the car buying process

Ry
Review №15

I recently purchased a vehicle with the help of Henry. He was outstanding in assisting me with what I wanted. I didn’t know what I wanted until we had a talk && he definitely pointed me in the right direction. We certainly helped each other in this process && with himself && Perfect Auto this is the second vehicle we have purchased. Certainly looking to purchase in the future. Thank you!!!!!!

Za
Review №16

I appreciate everyone’s respect for COVID-19, and taking all necessary precautions.Jay & team were great - very quick, but thorough car-buying experience. Would recommend to anyone looking for a quality vehicle.

Ch
Review №17

We drove two hours out of our way to see this beautiful 2013 BMW X5.The dealer ship was amazing!!they took their time to find us the right payment plan that was good for us. The truck was as listed and the best price with in the seven citys that we could find ourselves.Everyone was wonderful and took excellent care of our needs.Thank you for a wonderful experience.Yolanda and Gerod.

Ia
Review №18

Great customer service. I knew what I wanted before I arrived and the process was easy. Phenomenal job

Kw
Review №19

I had been looking for a replacement of my 03 Bmw 7 series for over six months. BMs in Ny metro area were priced to high or all the same colors with no options. Almost giving up came across ad that seemed to good to be true. Fully loaded rare color carbon black 750li xdrive, with a price that seemed unreal.Thought the worse called up dealer who said it was true as ad described. I inquired about financing thinking this is where they add on 4-5gs as other dealers do. They called me back in day with the lowest rate I ever heard of for a used car. So with that I left work on thur boared a Amtrak to D.C. took a connecting bus a short cab ride to dealer.Very nice cleaner dealership with newer vehicles all over .I read some reviews prior that said they were rude or bad customer service. They are just calm and collective which I prefer anyway. No fast talking asking you how much money u want to spend. They just showed me to my car and let me look it over. Answered all my questions. Put plates on told me to test drive it. In Ny cant leave the parking lot.Told them I wanted it before another customer who came in wanted to buy. I think James performed the simpliset paperwork ever, and was deciding wether to driving back before the DC rush. A week later took car to NY BMW dealer said it was a decent vehicle with minor maintenance to do . So happy thanks-James,Amhar at Perfect Autos.Q

Ja
Review №20

What a terrible place to buy a car. Manager is very rude. Friend of mine drove 4 hours to buy a car and they sold it 20 minutes before he arrived knowing that he was on the way

So
Review №21

Came here to just look at cars but like ALWAYS James the manager gave me a really good deal and made me feel at home! Great service and people my 4yr old daughter even had fun while she was here! Best experience I’ve had at a dealership. The whole crew including the owner were some of the nicest guys I’ve met. Would recommend this place to anyone looking for a ride. Very convenient. Love u guys!! Keep up the great work

Le
Review №22

Stopped in after seeing a car online that we were interested in. Henry greeted us immediately and answered all of our questions. They quickly agreed to replace the windshield because of a small impact spot and one of the tires. We ended up buying the Audi A3 the next day. This was a great car buying experience.

Ni
Review №23

I called ahead for a visit to Perfect Auto after seeing online that they had several of the makes and models I was interested in. Upon arriving i was greeted by John who had all three vehicles ready for me to explore and drive. After a day I settled on one. While I considered the purchase John was very understanding and “low pressure” which I appreciated. Everyone there was very polite and professional making the purchase very easy. I had a little issue with the vehicle after the purchase and they were more than fair in helping me resolve the problem. I would not hesitate to buy a car from in the future.

Ni
Review №24

In the market for a BMW 335xi and found one at Perfect Auto with very low mile and fair price. Contact the sale department and they will super helpful and Friendly. I made an appointment, car was very clean and exactly as described. I really like them for being straight forward through out the deal including when I asked about out of state inspection and they informed me that vehicle should pass, but made it very clear that they are a Virginia dealer and theretofore can only guarantee Virginia inspection. I purchase the car and few days took it for MD inspection, it passed with no issues. I will do business again and recommend Perfect Auto to others.

Ha
Review №25

I was extremely pleased with the service at Perfect Auto. I first purchased a BMW here and the car was clean, in excellent condition and exactly as described. The professionalism and customer service exceeded my expectations and they were incredibly patient with me throughout the entire process. The staff are extremely knowledgeable and very helpful and made me feel comfortable with my decision. I was really pleased with the entire experience and love my car. My parents recently purchased their car here (2013 BMW) and had an equally positive experience. Similar to the below reviewers, I continue to recommend them.

Jo
Review №26

These guys are crooks! They dont honor there internet prices. Any car on their website they want retail prices for it. What a shame! Straight up dishonest and fake! Will be reporting to the VA dealer board about false advertisement!

Ro
Review №27

Outstanding service, friendly/Professional staff, competitive prices and outstanding customer service. I was looking for late year Audi A4 the last 3 weeks and came across one with low mile at this location. Process was very easy and I was out with my car less than an hour. Recommend this place and will do business again in the future.

Ma
Review №28

Great cars, great service, patient and polite. I highly recommend!

Je
Review №29

Awful experience when trying to purchase a vehicle. The vehicle listed that I even called about wasnt even there when I arrived. Wasted my time and gas money.

Sa
Review №30

I recently visited Perfect Auto after finding the Subaru Legacy model that I wanted. I was communicating with Alex before I even visited the dealership and he was responsive, respectful, and friendly. I had the same experience when I visited the dealership to negotiate a price. Alex was respectful of my budget and I was able to drive away in the car I wanted. If you are looking to purchase a car here, I would highly recommend Alex.

Jo
Review №31

Great experience purchasing a car from Jay

An
Review №32

Had a great experience with Alex at Perfect Auto. He was courteous, engaging and professional in all manners. Through the process, the staff was very friendly and helpful as well. I got a very nice car at a price that fit my needs. I would recommend you go see Alex the next time you are looking to purchase a quality used vehicle.

Ka
Review №33

Jay, James, Alex were very helpful in my process of getting my beautiful X5 !! Thank you very much!

mo
Review №34

Went to Perfect Auto after requesting and being contacted by Alex in reference to a 2015 BMW. He left a very thoughtful and respectful message on my voicemail and was equally as respectful when we met at the dealership. I found him to be truthful about the vehicle and the entire buying process was seamless. I would definitely recommend Alex to friends and family and if I came to need another car would visit again!

Am
Review №35

Bad service...ripped off my guy off. Had him drive so far then sell the car before he came so don’t trust them keeping a car for you.

Al
Review №36

Very friendly! The guy, Henry, is awesome! answered all my questions and made sure I understood everything before signing.Watch the finance guy though, hes soft spoken and moves quickly. I completely missed that the price of the vehicle had changed from when I talked with Henry to when I walked into the financial guys office. All of the discounts Henry had promised are not reflected on the receipt I have now from the financial guy. I wish I had read more carefully but I was too giddy about buying my first car.

lo
Review №37

Great customer serviceThe people who works there really are awesome people. I would recommended this Dealership to anyone who would like to buy the car. I wish I could give them more than 5 stars because they are amazing.

Ho
Review №38

Highly recommend them for their outstanding service, great selection, excellent knowledge of the market and personal attention to details. They made the whole process flow seamlessly and explained everything well. I got a great deal on an Audi Q5 and love my new car! I also got my BMW X5 from them several years ago and was extremely happy with that purchase. Would definitely recommend checking out what they have to offer in person!

Ar
Review №39

I took my BMW 128i 2011 to Sterling BMW and they told me I need a new battery and headlights for $3,000 in order to pass my inspection. I decided to check with Perfect Auto to see if they could take care of it and they took care of everything for only $700. Very satisfied with the service and price.

El
Review №40

Bought a 2010 camaro 2ss from Perfect Auto last Friday. Car runs great,I put over 800 miles on it that weekend taking a road trip. Jon and the rest of the sales team was great and helpful...Thanks again guys!!!

Au
Review №41

Very quick response, David answered all the questions I had and I was able to get the used vehicle I wanted at a good price and they even added on a warranty. Overall great place.

Mi
Review №42

Ahmad was great to work with. Finance was easy to obtain. Place is nice and clean. Everyone is really nice and my husband got the car of his dreams!! Thank you Perfect AUTO you guys are indeed PERFECT!!!

Mi
Review №43

Guys were fair and straightforward worked with me for weeks. I have nothing but positive things to say about perfect auto. Great deal on a great car.

Mi
Review №44

Found the BMW that I was looking for a while, contacted the dealership through email, response was fast and professional, setup an appointment. Vehicle was in excellent shape, price was fair, customer service was exceptionally high and they made the process very easy. I would recommend this place to my friends and will be back for our next car. Overall great value for what you spend.

sl
Review №45

My experience at Perfect Auto was seamless. Jon Sahrifi was not only polite and knowledgeable, he provided accurate and helpful answers to all of my questions about the MX9 that I purchased. As I was buying the car out of state and concerned it may not pass MD inspection, they allowed me to take the car to Frederick for inspection. It went straight through, with flying colors! Also, Jon worked with his manager, Alex, to bring the price within my range. Overall, I felt the support that should be provided to a customer and truly enjoyed my buying experience. There was nothing else Jon could have done to make my car buying experience a great one. I highly recommend Jon, at Perfect Auto!!!

Fr
Review №46

I worked with Ahmad through the USAA Car Buying Service. It was a great, smooth, no pressure experience. Bought a 2008 Hyundai Santa Fe at a good price. So far so good. I would recommend and buy from them again.

br
Review №47

We can in just to look at a car. We walked away with the perfect car. We worked with Alex on this car experience. Alex has great customer service. I would recommend this place to my friends and family.

Be
Review №48

I went to Perfect auto to buy a 2005 Saab. While the sales man Henry was great, the manager was less then honest on the other hand. The car I bought is the base model. When the manager and I had a disagreement on the True Market Value of the car. It came to my attention that he was looking up the Areo version of the car all the while trying to pass it off as he was looking up the price of the Linear (which the car really is). Needless to say when buying a car and the manager is saying it’s a good deal and shows you what the TMV is make sure he is looking up the proper model.

Ia
Review №49

I had an absolute fantastic experience there. The salesman Alex originally worked with me at another dealer in which we could not find a car that matched what I was looking for. When he swapped to this company, he continued to follow up finding me an absolutely steal of a car. Incredible shape, drives great, and at a price that beats every other place (online and in person) I could find. Alex is obviously very passionate about what he does and goes the extra mile not just to sell a car, but to make sure your needs are met as a buyer. Car buying can be a headache, but Alex went above and beyond to make the process pain free and get me in a sweet new pair of wheels! Definitely check them out!

TJ
Review №50

I worked with Ahmad to get me into a 2008 Infiniti M35X, I could not have had a better car buying experience. It was fast and easy even though it was my first time financing a car with less than perfect credit! I drove 3hrs to get the car and will be coming back for my next purchase.

Sa
Review №51

One of the smoothest car purchasing experiences Ive had. Alex and James were very professional and accommodating. Even secured a lower APR on my financing. You wont go wrong by checking them out.

Al
Review №52

Purchased a 2013 X3 at Perfect Auto today. I had a very positive experience. Alex was very profession, patient and honest. They offered me great financing and extended warranty options.

An
Review №53

Great Customer Service. They made everything easy. Definitely will be back. Alex was great

an
Review №54

I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....

nu
Review №55

My husband and I stopped by Perfect Auto early this year interesting in one of the beautiful cars they had on the lot. We were very impressed with the fine selections of cars they have but we felt in love with a BMW 750I (fully loaded) They made it so easy for us to purchase this car & transaction went very smoothly, no hassles. Every one who works for this company is very courteous and professional. Financing wasnt an issue, they were very helpful. Furthermore they handled the car very clean, like a brand new car. They gave us very helpful info about its care. Overall we feel we not only did business with staff and management of Perfect Auto, we feel we have made new friends and we look forward to buying another vehicle from this company and referring them to all our families and friends. My family and I are very selective when purchasing car and consider to be a great investment. So going forward we know where to go to purchase our cars because Perfect Auto have created the best customer experience when purchasing a car, ever. And we love this exceptional BMW, we feel we got it a great deal, in addition to their friendship and honestly when selling a car. Thank you All!Lamont Mckenzie & Nury Mena

85
Review №56

Tested Drove a BMW and it ran out of gas. Pregnant woman in the car. Car was shaky at about 60mph. Wanted a lower cash offer. They wont budge not ever $500..... Cars are over priced. 2009 BMW $7500.... Can do way better getting the same car in New Jersey. Sales men was stuck on my initial low offer. He took it to the heart and wined about it for 5 minutes instead of getting to business.

ma
Review №57

Excellent Customer Service oriented staff. Just Pop in there to check out their line of cars and youll not leave without buying one 😉

To
Review №58

I flew from Boise Idaho to DC to buy a BMW 135is from Perfect Auto. Alex was very helpful and even picked me and my wife up from the airport. the car was as described.Thank you Alex, Perfect AutoSincerely,Tony from Idaho

Ka
Review №59

Best car buying experience over ever had in my life. I recommend this dealer to anybody in the market for a vehicle!

Co
Review №60

Good on selling a car, but have truthful concerns for you after you buy, but was told car in perfect condition and I asked will this car pass MD, inspection was told sure, not true, FAILED and cost me $1200.00 to pass inspection, no I will not recommend, I will advertise not to purchase from this organization, its all about money and making a deal.

Fa
Review №61

I made great choice visiting Perfect Auto. Their friendly staff especially Alex Davis made sure my car buying experience went smooth and helped me choose the perfect car. Visit perfect auto and talk to Alex you won’t regret it.

St
Review №62

The best dealership hands down. They offer the best prices for quality vehicles. Family owned and trustworthy. I highly recommend and will be coming back when its time for another vehicle!!!!!!!!!!

Ki
Review №63

Arrived at this dealership to purchase a 2015 Hyundai Sonata. The salesman I worked with was Ahmad Yaser. He was very accommodating with the service he provided. Very knowledgeable and definitely went to great lengths to ensure I left happy and I did in my new vehicle.

Ed
Review №64

When I went Ahmad was great! I walked on to the lot and he came out me greeted me he worked with me until we got a great deal. Very good experience!

Ir
Review №65

Alex Davis one salesman that u can trust with everything, Mann we have exhchanged almost 90 Emails together trying to get to a deal, this guy never gets annoyed, the most patient salesman Ive seen, trying everything he could, just to get to the deal that I wanted to have.I would recommend if u happen to find a car that u like at Perfect Auto, make sure u ask for Alex Davis, trust me u wont be dissapointed.Thank you Alex, the crazy guy from New York

Da
Review №66

I wish that there is zero starI was looking for a car and found something in their showroom online, so I decided to give them a visitI drove from ashburn to Manasses with my brother, no one (and I mean it ) no one welcomed us nor asking what we are looking for, till we said that if they giving the car for free we don’t want it . We left and we feel sorry about our time that we waste and gas we spendUsually the dealers stick to you and keep following you and asking you drive this car and check that one, here you will find nothing at allNow I can tell why they have very bad reviewsThey deserve it

Sa
Review №67

I had a wonderful experience dealing with this dealership. Mustafa Musame and his entire staff were excellent, caring, knowledgable, polite and very professional. I was looking for a car to suit my needs, and since I had not purchased a car in the last 13 years, am elderly, and drive long distances from time to time, needed their assessments of what would be best for me. I am grateful to them for sharing their knowledge with me, and would highly recommend them to anyone looking for a five star, honest dealership that has a great inventory to select from.

Jo
Review №68

I have an on going warranty dispute with this place. Pretty much said the problems do not exist. I will update if they honor their warranty.Update: 1 year on and they have taken no action to resolve the issue.

bo
Review №69

I just bought the 2013 BMW 750i and after when I get back to Maryland inspect the car and one of the control arm was failed and after 1-2 days. And then show up the engine light (misfire). So I call them how ever they dont care and said bring it back we can check the what happened, but they wont fit the control arm for me because they said they only cover engine and transmission. But control arm might put me in danger while Im driving . Also they show all the record on the car 1 owner ! Never been accident before . but my inspector checked. The car was in the accident before but it cover it up so it wont show up at the record . So well . Im try to return the car but they wont let me. This dealer selling all the trash car ...

PO
Review №70

Henry was very helpful I told him what my needs were and price range and he made sure it got done.

Al
Review №71

Wasteeeeee of timeeee

Ty
Review №72

Alex was very helpful anyone looking to buy a new car I would highly recommend them to anyone looking for a no hassle process. Just don’t forget to ask for alex

To
Review №73

A very nice car buying experience. No high pressure tactics. A great inventory of BMWs, Audis and MINIs

Ma
Review №74

I purchased my first car in January of these year. After 6weeks driving it, I had to invest almost $2000 in repairs. I made mistake not doble checking the cars condition. This is definitely not the best dealership for ppl that are trying to do their first purchase or that dont know to much about cars like me.

Ar
Review №75

Alex was very professional come see Alex great price they took care of me.

Fa
Review №76

I wish there was a zero star option. Very Poor at marketing and sales etiquette. The Indian financial associate acted as if he was the buyer with a very strong creditor offensive attitude. No knowledge on building clientele and meeting customers demands. NEVER BUY ANYCARS FROM HERE. They expect you to pay for all the repairs they have done with him purchase fees. Their cars have problems that they hide until you take it to an inspector to find out.DONT GO. YOULL REGRET IT.

Kr
Review №77

Great experience! Alex was very knowledgeable and we were satisfied with the entire process.

Br
Review №78

These guys hooked me up with a great deal! Good people, better deals!

Mu
Review №79

Exceptional customer service, great selection and compatitive pricing.

jo
Review №80

Great customer service, very polite and friendly!

Za
Review №81

Wow I had a great experience with these guys, at first I didnt think I would be approved But thanks to hamad he helped me get into my vehicle

An
Review №82

Test drove 911 they had. Paid money to do PPI, my mechanic told me to run away from this car, because transmission gone so bad. Plus they were trying to put extra $1600 for recondition and dealer fee which is ridiculous. I would stay the hell away from this shady dealer!!!!

Me
Review №83

Would rate 0 if I could.Incredibly rude staff. They offered a lower price on a car, but wasnt quite what I was willing to pay. Left to think about it and called back a couple days later. Asked if we could still work out the deal and they acted as if they had no idea what we were talking about. They were short and acted as if they didnt have the time of day.Received a call back a few minutes later stating they didnt realize we were paying cash. Well, didnt that change their attitude. Needless to say, Ill take my money and business where it is appreciated.

Da
Review №84

Very helpful, great deal, very straightforward and honest. Highly recommend.

Al
Review №85

Great experience! Would highly recommend Ahmad.

BL
Review №86

DO NOT SHOP HERE THEY SELL LEMON CARS. IT WILL STOP WORKING. I REPEAT THEY SELL LEMONS.

Pr
Review №87

WORST COMPANY EVER! They stole $3000 in additional fees, told me they would pay my state taxes for me and never did. In fact, they kept the money and I have to register my vehicle myself and had to pay the state taxes twice! They never returned my phone calls and they hang up on me anytime I called. Its been weeks and yet no one wants to take my calls!

Au
Review №88

If Perfect is what you are looking for, DO NOT GO HERE! Arrived today upon appointment to test drive a car. I along with my wife were professionally dressed. Loan in hand. Ready to do business! As we entered, we received no greeting from the two salespersons (very busy at work on their facebook and instagram pages by the way). We asked for the salesperson that the appointment was booked, and he had left for the day but upon further evaluation of this particular dealership, He in fact was there the entire time and matter of factually hid from his troublesome customers in his hideaway office as he walked past the sales rep and smirked not knowing that we knew EXACTLY who he was because my wife and I looked him up on LinkedIN way before he even knew what we looked like. LONG STORY SHORT....STAY AWAY FROM THESE JOKERS LOGICAL PERSONS! If you can read this Perfect Auto,...You have ben 10d.

Um
Review №89

This dealership makes it sound like theyre doing you a favor by showing you a car. Their dealership fee is $599 which is as high as a certified Toyota/Honda dealership and theyre not even a well known dealership. On top of that, they charge a recondition fee of $995...CAN YOU BELIEVE IT? And that too on a car they did not even detail. And then they rudely say Audi dealership charges 1200 recondition fee. Dude, first of all youre talking about Audi dealership and you are a small local dealership that I did not even notice existed in 4 years. In short very arrogant and unprofessional people whose cars are overpriced. I wish there was a zero star option.

Di
Review №90

Great experience, fun workers and very helpful to me.

Em
Review №91

The manager was so rude

Mi
Review №92

Rude and incompetent staff that act as if their customers are an inconvenience to them. The sales people seem to have little to no knowledge and understanding of their vehicles or the services that they sell. But if you have an infinite amount of time and patience go ahead.

Te
Review №93

UPDATE:A couple of days after purchasing the vehicle I noticed a puff of smoke rising from the tailpipe upon startup. Initially I disregarded the issue as I thought it may be contributed to the car not being driven for a while. Not the case.The problem continued and since the vehicle was still under factory waranty, I decided to take it to the dealer for diagnosis. It was determined that oil was leaking into the turbo lines.A couple of days later I had to return to Perfect Auto to settle a financial matter and the gentleman I spoke with ASKED ME about the smoke issue. He stated that he told Alex to call me and advise me of the smoke issue and to take the vehicle to the dealer while it was still under dealer warranty. I never heard from Alex. I was stunned! If it was known prior to me purchasing the vehicle that this was an issue, why wasnt it mentioned?Its a good thing I decided to take it to the dealer myself prior to the warranty expiration.Needless to say I was pretty pissed!My vehicle has been at the dealer since Saturday 15 Aug and I was just informed that I wont have it back until next week! The line and the turbo have to be replaced.I would definitely think twice before purchasing a car from this dealer. Imperfect Auto is more like it!Today was a great day to purchase a vehicle!! We used USAA car buying service and found the perfect vehicle at Perfect Auto. Alex was great, very professional and gave us a great overview of the vehicle. He allowed a test drive without the hassle of having a sales person in the vehicle with us. This allowed for a more comfortable test drive experience. We did not feel pressured to purchase but after such a great experience we decided to do so. Would definitely recommend Perfect Auto to any one interested in purchasing a quality used vehicle.

Sa
Review №94

Did not have a great experience with staff here, need to improve customer experience

Sh
Review №95

Very unprofessional and Careless!

Kr
Review №96

The lot price given by the dealer wasnt honored in negotiations and the manager chocked it up to just a mistake - thousand dollar mistake. This dealership is full of snakes who tried to take advantage of a senior citizen.

Br
Review №97

Sold me a car with many existing problems and at a ridiculous price

Vi
Review №98

Bought X5 2012 from this dealer and Car is total junk . Till now I spent good amount of 6 plus grand on the repairs and I m not satisfied with the way they treated me when I bought car from them in 2015 DEC

Sa
Review №99

Very good service and customer support

Er
Review №100

Dishonest. I purchased a vehicle here, and when I came to pick it up, the dealership informed me that there was only one key. Then, they berated me as if I was stupid for assuming that a 2013 BMW should come with two keys. It cost me another $460 to have another key made.

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