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ZAG Motors
15431 Hwy 99, Lynnwood, WA 98087, United States
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ZAG Motors
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Ja
Review β„–1

Just got my ranch rover and I tell you it was a easy process and they were fast and helpful me and my husband. They really did go out of they way to make sure we got my car. This is our 3rd car from zag motors. Definitely going back for more πŸ₯°πŸ₯°πŸ₯°

Br
Review β„–2

Just bought this beautiful Grand Cherokee from the Lynnwood location, Robert helped us and he made the purchase experience easy and was very helpful. We love you guys and appreciate you. Definitely would suggest this place to anyone. And thank you Leo who also was a great help

Ti
Review β„–3

I wish I could give more than 5 stars!!Blake and Enrique were so very kind, patient and gave me an amazing customer service experience. They explained all the intricacies of the car buying process and I could tell that they genuinely wanted me to make a good decision. The dealership also has a great selection of cars.

Fa
Review β„–4

Josh is very helpful, very patient gentle man. I was welcomed and given a good car with a very good price. I totally recommend anyone getting a car to go check them out. You will not be disappointed! Thank you Josh!

Ga
Review β„–5

Robert and Leo made the buying process as simple and quick as I’ve ever experienced. I will be providing an update to my review post purchase.

De
Review β„–6

Robert was AMAZING!! he was patient, very talkative and friendly. He knew my credit situation and helped me find a car I was happy with. He really did go out of his way to make sure I left happy. This dealership is wonderful. Staff are super friendly, the owner pulled some strings to help my financial situation. So I really appreciate him for that!!!Will definitely be recommending to everyone looking for a new car. Robert’s customer service skills are some of the best I’ve seen. Thank you so much

Ha
Review β„–7

Everything started out great. I was looking at cars and found one that I was particularly wanting and was interested in. I took a test drive in it and when I turned the car on the gas light was on and the guy said oh it’s fine just drive it. Luckily I didn’t run out of gas at that time. When I went inside and I just wanted to talk numbers which is what we were doing or so I thought. The next thing I know he comes out saying that he is getting me approved for a car loan so I could leave today. I said I just wanted to talk numbers and see where I could be at but it was too late because they had already placed an inquiry on my credit account. The numbers ended up where I wanted them which is good but then I needed to make a phone call to my dad because his name was also on the vehicle and it was also his choice in the matter of if it was a good deal to trade my car in and get a new one. He was at work so I couldn’t talk to him much and I told the guy inside that I needed to have a little bit of time to go out and talk to him. After doing so I said I’d feel more comfortable driving my own car to go talk to him and they were pushing me to take the new one instead. I told them multiple times I felt more comfortable in my own vehicle and they still refused to give me my key and my title. It took over an hour of me repeating myself before they decided to give me my key back. I believe his name was James. I’m glad I got to see their true colors and that I didn’t just keep signing paperwork before I could really think and decide on this for myself. For them not to give me my own car keys back and my REGISTRATION back was extremely horrible of them. They had no right to do that at all. This was the first dealership I have ever gone to where they checked out my car and kept everything before I made a decision. I’d advise no one to go here and I will be telling everyone I know not to. I will tell everyone I meet, everyone I’m friends with, everyone what happened to me and let them decide if they want to deal with shady people.

Ma
Review β„–8

Daniel was excellent. Zag motors at this location really care about your necessities and you. Leo was super nice as well. Definitely telling my friends about this place!! Got my new car for a great deal!!

Ni
Review β„–9

From the time I stepped in the door I was treated like a queen and my sales person never stopped till he got me my car. Shop with them you will not be disappointed.

Li
Review β„–10

Just bought a car here, and the staff are super friendly!

Be
Review β„–11

ZAG motors was hands down amazing! From start to finish. I had a very difficult situation, and they went above and beyond to make it happen. This means so much to me and my family, and we honestly couldn’t be any happier! We WILL be back for future purchases and will DEFINITELY recommend them to anyone we know who’s in the market for a new vehicle!!! Danny was our salesman, make sure you ask for him!!! Also Leo, worked so hard and didn’t give up on us. Truly thankful. Best experience I’ve ever had purchasing a vehicle. Go see them!! You won’t be disappointed!!

An
Review β„–12

Just got my Chrysler Sebring and Alex help us out and got us rite with two Repossesses on my credit thank a lot Alex

Je
Review β„–13

This is my 2nd experience with Zag. The first was ok a lil all over the place they now have new management and better customer service. Kevin greeted us as soon as we Stepped out of our car. Such an amazing kid, he was really nice, took the time to get to know us made us feel really, really comfortable and heard. We sat and discussed prices, and I felt like he listened to what I had to say, and I walked out of there feeling like I paid what I wanted to pay. I didnt feel like I got beat in any way. This place is amazing. If you are looking to buy a car, I would definitely recommend going to Zag motors in Lynnwood there amazing, ask for KEVIN!!!

De
Review β„–14

Friendly, helpful and willing to work with you to make your car ownership a reality.

Wa
Review β„–15

We were shopping for a particular vehicle and Zag Motors advertised one for sale. We actually looked at 3 of the vehicles in one day. After looking at the 3rd, we called back to Zag Motors and made an offer. They called back in 15 minutes with the good news that our offer had been accepted. We came back to Zag Motors the following morning to seal the deal and everyone was courteous and helpful. I have been in the Automotive business for 61 years and have never been treated better.. We highly recommend Zag Motors in Lynnwood!Wayne and Bette Andrews

Mi
Review β„–16

Dont waist your time with theses guys went in yesterday and they had no problem with taken my car in for trade in and $500 down then say I need to bring in proof of income bring that all in today then its we cant take your car and we need more money down!! We say no to that then its we got a bank that is ready to do this deal BUT THE UNDERWRITER IS NOT IN COME BACK TOMORROW!!!!! I CALL my cousin whos in the business and he tells me thats just away from them to waist more of your time because they do not have you approve STAY AWAY FROM THEM!!!!!

Aa
Review β„–17

I contacted them to ask about a truck that I saw an advertisement for on the internet. An employee called me back, confirmed that they had the vehicle and told me how nice is was. She asked me when I can come test drive it. I told her I would be there in 2 hours as I live 75 miles away. When I got there a salesman came out to greet me, I asked him about the truck and he had no idea what I was talking about. The didnt have the truck and possibly never did. They just used a nice vehicle and a good price as bait to get me to their dealership. Then the sales manager came out and tried selling me a bunch of overpriced vehicles that I didnt want. These guys are sharks. Stay away.

Cl
Review β„–18

Zag was very helpful in helping me with my situation! I had a lot going on as far as my credit and other things. Danny was my salesman and he got me into something I actually wanted and for a good price! Very professional people, definitely worth going here!

Da
Review β„–19

Thank you so much, do you make a great job πŸ™πŸ»Thanks for everything do you make for me ☺️ Daniel

Ve
Review β„–20

Josh will get u right when it comes to purchasing a car u want :)

Br
Review β„–21

2 thumbs up 2 say the least.........I have bought many vehicles in my time, but during covid a lot of unforeseen challenges made it difficult to finance a new one..Zag motors went above and beyond to guide me through the process and in the end I was more than happy with these guys and how diligently they worked for me ..I will definitely be buying many more from these guys. WORTH THE DRIVE, GO SEE FOR YOURSELF!!!!!!!!!

Ma
Review β„–22

Great service working with Daniel and James! Highly recommend. They will pull magic with the type of car and numbers you would want. Walked out with a 2016 Chevy Malibu and I couldn’t ask for more then what I have got!

Ka
Review β„–23

Daniel went out and beyond! Excellent customer service, very transparent and friendly. He nicely explained everything to us, if I ever need a car I will mostly likely be contacting him.

Hi
Review β„–24

In a world where moral business practices are in question throughout the world, it is refreshing to do business with a company that adheres to the right ways. My dealings with Patricia at the lynnwood location was a highly positive and memorable experience, along with everyone else that helped in the process of getting my newer used car. No pressure, the car I bought was clean, low mileage, and great on monthly payments. Do not go to lang auto next door or Carson cars; both places were either sheisty, or had poor vehicles. Go to Zag motorsYou wont regret it.

Er
Review β„–25

STAY AWAY from this corrupt dealership!!! Came into this dealership looking for a 2017 Ioniq I saw posted online. The associate there named Luis gave me a test drive and everything looked good. He told me that the car had never been in an accident and everything was running well. I decided to buy and during the paperwork they glossed over the gap insurance and β€œoptional fees” that were listed as such, but when asked, they said that I had to pay them the optional fees. My credit score at the time was a 770 and they gave me a 6.99% APR rate. They said that was the best rate they can get me and if I tried to find a better rate with a different lender they would run my credit multiple times until it dropped by 30 points. I asked them how I would get the car home and they told me to drive the new car home and leave my old car on the lot. I told them I didn’t feel safe leaving it there and would rather take my old car back home with me and have the new car delivered. The associate James bragged to me earlier that they delivered some car sales hours away to their new owner’s homes so I thought it wouldn’t be a problem for them to deliver mine. They told me that my old car would be safe to leave there and to take the new car home with me, and they would send someone to deliver my old car back to me that night. After I signed all the paperwork, Luis changed his mind and told me that he would bring back my old car the following day. I came back the following day and Luis complained that he did not want to bring back my car that day, so he said he would bring it back the following week. I called the following week, and the dealership said that Luis was not working that day and that only Luis could return my car. I got a call from them the following week after that on the day that I was going to get my gap insurance taken off, and they told me that my car had been broken into. I drove to the dealership and found that the window of my car had been broken and my $500 entertainment system had been stolen along with other items in the car and trunk adding up to over $1000 worth of belongings missing from my vehicle. They told me that they are not liable because leaving my car there is just like leaving my car at the mall. I told them that they were the ones that told me to leave my car there along with my keys and they said that my car would be safe since it would be fenced up. I asked them for the video tape recording, but they said they didn’t have any tape, which did not sound right to me being a car dealership with expensive merchandise all around. I finally reached an out of court settlement with them for only a fraction of the expenses that I incurred only after putting pressure on them through the police and My lender Wells Fargo. After all this, my mechanic found multiple second hand parts in the car, which means that it was in a major accident before and was patched up at some time. Stay away from the dealership. Not only are they dishonest, but they will not try and help you when anything might happen to your vehicle.

sa
Review β„–26

Really cool generous people! James helped us out with what he could and really meant a lot for us! Highly recommend Zag motors!!

St
Review β„–27

While browsing online looking for the car dealership that would give me a chance and finance me for a loan so I can get a better car I came across zag motors I browsed through there available cars and I found one that I wanted I showed it to a couple of my friends and said Im going to get that car in the picture of course they didnt believe me because of my poor credit and not so great paying job even I didnt think I would get approved for the loan these guys at zag made it happen for me they are friendly helpful and car savvy I went from driving a 1995 Toyota Tercel to a 2011 Toyota Camry and I could not be more happy they worked hard to get my loan approved and if they could get me approved they can get anyone approved just saying....

St
Review β„–28

Ayee shootout to Leo and Rob for their wizardry

Da
Review β„–29

Spent 20k cash on a yukon here. 6 weeks later the transmission is slipping badly. They pretty much told us too bad. This absolutely wrecked my family. Horribly, horribly upset.

Yi
Review β„–30

*lie about inventory, don’t wast time driving here* I called to verify a truck was still available. They said yes come in. I come in and the truck was not available... but they had plenty of other trucks to show. They said they tried to call me and let me know. But I had no messages or missed calls. And I had spoken with someone there less than 10min of my arrival to verify the truck was still available. Shady place to buy a car. They use dirty tactics.

Ce
Review β„–31

Wouldn’t buy a car here I bought a bmw brought it home the 2nd day it wouldn’t turn on they made me tow it back to them out of my pocket and 2months later the motor gave out and the extended warranty insurance didn’t want to cover it they sell junk cars

le
Review β„–32

If I could have given them a half star I would have given them 2.5 out of 5 stars. The staff was friendly they were not at all pushy as a matter of fact they could have been a little bit more eager to sell a vehicle I noticed that with me and with other customers that it came in. I was able to purchase a vehicle from them this is where my rating of 2.5 comes from. They led me to believe that it was a done deal through the financing company all my eyes were dotted all my ts were crossed everything was good to go, only find out two days later the bank wasnt going to finance our deal, so I asked them would more money down help and they said yes, so I came in with $4, 000 more and it worked, but I had to come in three different times so far to straighten this all out each time I come to their car lot it cost me $55 round trip for the ferry, at least $60 in gasoline not to mention the money I loose from taking time off from work and Ive had to come in three different times to deal with this the last time I came in to deal with it they had mentioned over the phone that they would see about helping me out with the cost of gas but once I got there they didnt bother to, I should have expected this because, when I first purchased the truck it was almost completely empty and I asked them if they could fill up the tank and they said they didnt do that which was kind of lousy and shocking, any time Ive bought a car, the car lot has always filled up the tank, but I was excited to get the truck and I let it slide. And another thing there was a headlight out in the truck that I asked them if they would fix the day I bought the truck, and they said they would but I would have to go the whole weekend without having a headlight, not wanting to get a fix it ticket or pulled over or worse. I ended up fixing it myself for $25 and I asked them if they would reimburse it, I never did hear back from them on that.I just hope after all of this hassle that Ive gone through that Ive not bought a lemon and that this truck will last me & my husband a long time. So far my husband both love the truck.

Sh
Review β„–33

I dont know where to start. I am so glad I took the chance and came here. I called to set up an appointment Friday night and they were able to get me in at the exact time I wanted. I was nervous even calling because of special circumstances being Afraid Id be turned away. However, Leo the manager was great and truly reassured me they would be able to help. I went online to see what they have to have an idea of what I wanted when I went in for my appointment. I found something I loved right away but didnt want to get my hopes up too high. When I went in Leo set us up with an awesome sales associate Wilson. I told him what I saw and he brought it right away. Once we drove it I knew it had to be mine. Leo, Wilson and the lynnwood team of Zag Motors truly went above and beyond to comfortably get us into the vehicle we truly wanted. They werent pushy or overwhelming at all. Wilson was great in keeping conversation and truly making us feel comfortable. I will be coming back to get a second car soon. They truly are the best and am so glad I took the chance.

Br
Review β„–34

Bought a truck from them a while back, was a disaster case, needed a new turbo, injectors, clutch, and a whole new front end. Clutch felt fine while test drive but after a week of driving the grab point came up several inches to almost the top of the pedal and when changing, the clutch was roasted. They also hid the APR from me. No matter how many times I asked they deflected. Corrupt dealership. STAY AWAY.

Jo
Review β„–35

Great workers, great to be around and helped us get our almost new 2013 gmc sierra !!

Le
Review β„–36

READ COMMENT FEOM ZAG MOTORS IN EVERETT THAT I LEFT. They took advantage of my sick mother whos got money, and alziemers....

Su
Review β„–37

I wish I could share my whole lousy experience, it wont give enough room. BE AWARE AND WEARY. 2018, low miles car fell apart fan belt and others thing 4 days after I bought it. They refuse to reimburse me for the money it took to fix the damn car

D
Review β„–38

Awesome experience with Zag Motors in Lynnwood I purchased two vehicles from them I recommend them.

Aa
Review β„–39

Been to a few dealerships around the area and by far this is one of the best experiences I have had at a dealership they dont try to get over on you and spoon feed you garbage. I recommend them to anybody looking for a good deal on a vehicle.

er
Review β„–40

My experience at ZAG Motors was great! I had Andrew help us throughout the whole process, his manager and him did a great job by getting us the best deal on our new car. They made the drive worth it! I highly recommend this dealership!

Ma
Review β„–41

All I can say is THEY GOT ME A CAR!! great people and true to you no BS its either yes or no

An
Review β„–42

I recommend Daniel

Le
Review β„–43

They got us financing for the car we wanted and we love it. Highly recommend.

DA
Review β„–44

Great team got me in to a great vehicle thank you again Lesley for all your time

Da
Review β„–45

Super very nice people and good πŸ‘service thanks

Je
Review β„–46

This place is amazing all the guys here is great. They was really nice they worked with you Don’t matter the situation. Enrique is the best sales. Man. And the sales manager they got me approved with no money down. My experience was good was pretty fast too.

La
Review β„–47

Amazing people.So friendly and inviting, very happy my fiancΓ© and myself went to Zag Motors. It’s our first vechicle together and I’m so happy and blessed to have met Daniel. Ask for him if you decide to be treated with warm welcome and determination to get you driving . So patient and kind and willing to help us with the process. I am so grateful that I went to this lot. We have a beautiful Dodge Journey, and we will never forget this experience EVER. Thank you Zag motors for such amazing service to me and my family !! Thank you all so very much, Especially Daniel, we thank you 20+ ☺️

Ro
Review β„–48

Amazing people worked hard to get is in a nice van. James was very nice and respectful and amazing to work with.

Sh
Review β„–49

Amazing customer service Monica is so great at her job she help with my dream car. The manager Ali help me to make the process easy. Thank you guys. Monica gracias

Er
Review β„–50

Very satisfied went above and beyond to help me get into a car in my time of hardship highly recommend fair prices and great employees. Thanks zag motors.

Cr
Review β„–51

These people were just amazing πŸ˜‰ Andrew in particular wasn’t pushy like most are and he did his best to get me in my dream car. They really went to bat for me I have terrible credit but we eventually made something work that I could afford because that’s the most important part! I would absolutely recommend anyone here! I thank them so much I love my new car. πŸš—πŸ’•

Je
Review β„–52

⚠️->Zag does not sell dependable or safe vehicles!I bought a 2013 F150 December 7th 2020 at the Lynnwood, WA location, it is now March 7th 2021. I have only had this Truck for a few months and its having issues. After almost a month of driving I noticed it was becoming sluggish up hill. Then (March 4th 2021) my truck died at a gas station. Causing me and my 4 year old son to be stuck at a gas station for 3 hours waiting for AAA. The company then tows it to the mechanic. He found a failed fuel pump and by how damaged it was he was confident that it was failing way before I bought it.So Im now $820 in the hole.But thats not all.Yesterday (March 6th 2021) Im driving down the road at 60 mph and my engine misfires, shakes violently, stalls & check engine light goes crazy. I was lucky enough to coast it & start it up again to get to safety. That could have easily ended very differently for me and everyone around me. Luckily my son was not in the vehicle this timeThe truck is now too dangerous to drive and had to be towed to Ford to see how much damage the engine actually has sense its coding left and right. Ontop of all of this, 2 months ago the brakes began to squeal. I have put around 2k miles on this vehicle sense buying it. All city and highway driving.Update: March 12th 2021. Repairs would have been half of the Trucks estimated value. Needed almost a complete rebuild. Ontop of that, Ford informed me that the drivers door had been repainted due to damage and beginning to rust on the bottom and under the cab because the repairs where not done correctly, evidence of past codes being cleared but not fixed. There was also new parts replaced that where not normal to be replaced at its age and mileage. They guaranteed that the car had recent damage, with evidence of water damage and was covered up (was not reported to cafax). Can not guarantee that Zag did the cover up, but I should have been informed of these repairs. I should have also followed my gut and had a full inspection done on the things I couldnt get to, but I assumed I was being sold quality vehicleSo with that information I instantly sold it, got what I knew I could and bought a new vehicle from a legit & dependable car dealership. I learned my lesson and will stay away from buy here pay here places.I really advise going else where, listen to the other bad review because I didnt.Its not worth risking it.

Aa
Review β„–53

I purchased a 2013 Ford F150 from Luigi. This was my first car loan, and I had a amazing experience. Every employee at Zag is nice and made me feel good about buying a car from them. They worked hard to get me a low interest rate and gave me a good deal. Im really happy with my purchase, its a good truck good price from great people. I highly recommend these people. I will definitely buy another vehicle from them. Thank you everyone at Zag and thank you Luigi! I will be back soon for a car for my wife

Ca
Review β„–54

Richard Presley was wonderful to work with. We had been truck shopping all day from out of town. He was very kind and their was no pressure. We arrived an hour before closing and he stayed well pass their business hours to work with us on the sale of our truck. I would gladly recommend him.Thankyou for making our truck shopping experience a good one.

Ab
Review β„–55

In this dealership you will face the worst seller man you will ever seen in the universe. They are lier and the look at you in the eye and they lie and and the feel good about it.Enrique was the guy who assist me. I posted my car for sale in Craigslist and he called me. He said he would trad in my car for 4500 worth of value if I wanna buy a car from them. I saw the inventory online and I called him regarding a Camry. I speak clearly about the deal and I said to him to not wast my time. We had a deal to pay 9000$ cash and trad in my car for the Camry. He said it is a deal. I took my girlfriend with me and I showed her the car and everything went good. When we want to make the deal we told him that we will pay deposit and leave the trad in and we can come back tomorrow with the cash.He said for sure let’s do it. I ask him write the numbers for me to see what I am paying deposit for. He said I can hold the car for you let’s do the deposit. I told him where is the paperwork so I can see the numbers. Then he said actually we can’t meet ur number we can trad in your car for 2500 and the bring 14000$ cash to meet the value price.He wasted my 4 hours from my time and he tried to trick us to stole us and make us face the reality.This is literally steeling and lying and guess what he said to me you need to give me real numbers πŸ˜…πŸ˜…πŸ˜… he was the one who said deal and he was the one who said it is fair and he was the one who gave me a value for my car and he was the one called me and gave me the estimate.I just don’t understand this lier..... never buy from themAgain the guy name Enrique

Pa
Review β„–56

I got a Dodge Ram truck there. They are so friendly.

Cr
Review β„–57

Awesome experience work with me on my down payment. Made sure I was able to get the best deal for my traid in. Alex and Leo did an awesome job and my trade in and the financing

Ja
Review β„–58

Great dealership. Experienced, helpful, and competent staff. We got the best deal . Nice car with all trimmings! Will recommande this dealership to anyone.

Me
Review β„–59

Taylor Braunworth was amazing to work with! He was patient and provided excellent customer service. Would highly recommend going to see him if you are looking to purchase a vehicle!

Ni
Review β„–60

They really work hard to get you the car. If you have a finance issue, they really work hard to help you out. They are pretty awesome. Thank you everyone for pulling through!

St
Review β„–61

Worked directly with Daniel. He made it happen!! Very polite, professional, smooth transaction. If you need a new used car Daniel is your guy!! It was a pleasure doing business with you.Thanks again

Mi
Review β„–62

Went to check out couple of trucks, they have lots of options, service was friendly and quick, would definitely recommend to anyone looking for a nice truck/car excellent prices! Over all great place definitely going back for another vehicle

Ka
Review β„–63

Daniel made the transaction very easy and there was no pressure to buy, and most importantly he really worked with us on financing . Thank you, I would come again !

Ro
Review β„–64

The car I got from zag ended up having a bad motor breaking down 2 months after I bought it, I also paid extra for a warranty through the bank any major problems ....it wasnt honored because of 1 small part in the fine print. So....easy to get a loan, probably not worth it I could have purchased a brand new car with how much I will end up paying

Az
Review β„–65

Thank you to Daniel for his helps. Great and nice man. May God bless him.

Mi
Review β„–66

We were looking for 2 vehicles. After walking around the lot for about 10 minutes we were told we needed to schedule an appointment. There werent any signs posted. Its unfortunate there were 3 or 4 vehicles we would had questions about. We heard good things about Zag from my co-worker.

Pa
Review β„–67

James was awesome to work with in getting my husband his truck. He was very efficient & helped in any way he could to make it work. They have a good selection of vehicles & my husband couldnt be happier, except when he left his love, a 2005 Colorado, but now he has a new truck to get him to work & back. And i have my Rav back. I would really suggest Zag motors for great service. Thank you James!!!

Ed
Review β„–68

Micheal was very professional. He helped us find a good cheap reliable car. Car is amazing and we will definitely be buying our next car here again. Thanks so much to Michael for helping us find us our dream car.

Mi
Review β„–69

Only reason Im giving this one star is because I have to. I went in to trade my truck in for another one. They claimed they had paperwork for the truck in question. Going there, they told me there was no paperwork for it. So we take it for a test drive anyway. Truck ran decent. But, asking to take it to one of my mechanics (which is about 1/2 mile away), they wanted me to sign paperwork first. Not going to trade in a perfectly good running truck, for one I cant take to a mechanic. Sat there for 5hrs. Ended up going to another dealer in Tacoma. Great job being shady. Couldve gotten a $20k deal, but did it somewhere else. If youre looking for a rig, stay away from this dealership.

Na
Review β„–70

Worst car dealership in Washington. Made me give my car back after a month of having it. The motor was bad and the check engine light came on in less then a week. when they Gave me my old trade in with a missing title and the inside was all wet like they left the windows open. Would not recommend going to them at all.

Ke
Review β„–71

First time buyer, everyone was so kind and helpful ! They really go out their way to meet your needs. I really recommend anyone who is looking to purchase a new car. I walked out with my dream car! Huge thanks to Monica and Christian !!

Au
Review β„–72

We bought two cars from them in the last 3 years. We no longer have the first car. We tried to trade it in and get another used car at the same dealership but they were asking for more money so it only made sense to trade it in for a brand new car somewhere else.In regards to the other car, took it to the dealership a couple of months back to have it checked cause it started having some problems. They said it was something loose and got it taken care of. (Should have gotten a second opinion). Fast forward to now, can’t drive the car. Took the car to the dealership and the car has other issues that were never address the first time. Unfortunately, the warranty that I paid for through them doesn’t cover what needs to be fixed and the parts that need to be replaced.

Do
Review β„–73

Mario is cool, he helped me out a lot buying my car. I recommend this place! The experience was great. And if I was buying a second car Id definitely go back to them. They have a pretty good selection of cars. Check this place out!

Sp
Review β„–74

Junk! Bought a truck from them and the front end was almost falling apart, les Schwab made me sign a release to drive it away. They fixed it but more problems with it kee cropping up. On the test drive for example the clutch pedal was about half way up the pedal on release so felt like it had a decent clutch, after a week of driving the clutch is now at the top of the throw and slipping super hard. Terrible dealership don’t do business with them. New clutch is gonna run me 1200 before shop costs. Also hid the interest rate of the Loan from me couldn’t get an answer they keep distracting me and pushed me out the door after paperwork signed.

Da
Review β„–75

The experience at Zag motors was great and smooth. They really worked with me and helped me drive away in my dream truck! I would most definitely return.

li
Review β„–76

I am more than happy bought my first car from them and now my second with a trade in. I am so thankful for Andrew and the team with helping me get a good interest rate way better than expected, I am happy with my car. Thank you!

Ta
Review β„–77

Yoooo Daniel is the man, he definitely took money out of his own pocket to help me out. The manager did what he could to be flexible too. I would give 10 stars if I could

Ma
Review β„–78

The best

Ca
Review β„–79

Went in to ask about a decent car we saw online, priced out at $9995. Upon inspecting the car, we noticed the tires were near bald, the front fender was dented, and the front wheel well had rust on it. I used to sell cars so I know so I know exactly how the whole process works. We were also paying cash. With these issues brought up, they were only originally willing to go down to $9670, after i said to start at $8800. The manager had James present the KBB value, but never once came to speak with us. Even with Covid, you think he would come speak with someone buying a car with CASH off his lot. Especially being the only ones there making deal. They tried to say its selling below KBB Although James was very nice, you can tell he has been trained to say we are family owned, we sell by volume and thats how we make money. We have to sell a lot at not a lot of profit which is BS. Theres a reason why used cars dont have prices posted on the vehicles. It was even bought at auction. We didnt want to do 4 squares all day so we just said if we do $9400 I will do it (before taxes and fees) when presented with keys, we only got one. Of course after they ran my card we found that out. But who would honestly ask if there are 2 sets of keys? They did at least shampoo and clean the inside of the vehicle. I would say proceed with caution and do your due diligence. The car runs nice and drives nice. Shake in the steering wheel at high speeds, but likely due to the wrong sized tires being on the car...

Ka
Review β„–80

Bought a car from Best Bet about a month ago after looking at several places online and driving around. The easy financing is what peaked my interest due to my credit. When we showed up, it was dumping rain so we told the salesman, Daniel, I believe, we would come back later. When it stopped raining, the power was out so we couldnt test drive anything. Went to lunch, came back, power was on and we were greeted by Robert, the sales manager. Robert was very helpful, no B.S. about the problems some cars had. I will say, we put Robert through the paces test driving over 15 cars before I went back to one of the first ones I took for a drive. We went over our major concern, the financing, and the car needed tires. Robert put the tires and rear hatch on our Due Bill and when we brought the car back two weeks later, we had no problem getting like new tires and turns out, didnt need the rear hatch checked, we figured out how it worked. I love the car, though its a gas guzzler and will definitely go back to Best Bet when I need another car. No hassles and no pressure. We were financed almost immediately. Thanks Best Bet Auto!

Be
Review β„–81

Daniel was beyond helpful! He was extremely kind as well as efficient. Having our 3 kids with us made our car shopping experience pretty hectic. Thank you so much for everything! We’re excited for our new truck!!

an
Review β„–82

I want to give Alvaro 5 stars for his great customer service ethics on helping me get the vehicle I wanted without any hassles. Alvaro was outstanding on having patients and very understanding when came to satisfying his customers including myself. I had a wonderful experience with Best Bet Auto, I would love to share my thoughts and appreciation for the hard work that Alvaro put forward. I cant thank you enough!! Great team work.Thanks,Andrea Hills

Ke
Review β„–83

I worked with Mr.Romero. Patience and a welcoming attitude. I never once felt pressured to buy and he gave me all the time and confidence necessary to make the best decision for my son and I. Would highly recommend this dealership to anyone looking out there. Best experience Ive had at a dealership

Da
Review β„–84

I left today with an Amazing 2007 Dodge Magnum. I walked in and worked with Felix Martinez. I must say, he did everything that he could to get the loan to work the way I needed. I initially stopped in with the whole family, 6 of us. The entire sales team was very interactive and awesome with the kids. I will be back to buy my wife a car when she is ready.I was definitely impressed. I would recommend Best Bet Auto and its sales team to anyone I speak with.Felix you did an A++ Job, and I am very appreciative for the respect, and service I received.

Cr
Review β„–85

This was the easiest time I bought a car! They had exactly what I wanted and they handled everything for me and worked with me on a price that I could afford!

Ja
Review β„–86

Dont bother enquiring online. They dont respond. Make sure to call them.

Ro
Review β„–87

James. B went above and beyond for me and I greatly appreciate it.He made it quick and easy to get me into my first car!

Sa
Review β„–88

This is the 2nd vehicle we got from them, James made it easy for us to get a car. Our credit isnt that great, but they got us a great deal.

Ta
Review β„–89

My significant other recently bought a car from this dealership. Not only did they give him the highest interest rate possible on the loan and Take advantage of the fact that he knows nothing about the car industry, and how it works with your credit but they also sold him a car with 150,000 miles on it and out the door he owes 10,000 and it’s worth about 2000. But they also gave him a car that has a ton of problems, it drove great the first two days and then after that it started idling funny, the oil looks bad . The entire suspension is shot. We got a hold of the sales person right away who has been great And he told us to bring the car back so that they could take a look at it and fix everything. They had the car for five days and called us to go pick it up, my significant other drove out of the parking lot and it sounded worse and made worse noises then when we dropped it off. It also had garbage all over the inside of it, as if somebody basically took it and used it for four days. They drained the gas tank to.We then turned right around and brought the car back and the service department manager didn’t seem to have a clue about what was going on or why the car was even there in the first place. We left it overnight and magically all of the sudden the car sounds a little bit better. But here we are now stuck with a car that is worth nothing and will most likely have more problems within a week.I myself have purchased multiple cars from multiple different dealerships and have never gotten screwed over this bad. I would suggest taking your business elsewhere as we have had a terrible experience and we will never do Business with Zag motors ever again.

Jo
Review β„–90

So far Im pleased with the vehicle I purchased from them. However, they are a bit over priced, and when they tell you they are dropping the price they tack on extras to get their money from you. Good vehicle, yet not great service. Just my opinion...

Ja
Review β„–91

People here were very friendly & respectful. Buying a car for the first time was a lot easier then i thought. πŸ˜€ the only problem i did have was they gave me a car with no gas in it πŸ˜­πŸ˜‚

Al
Review β„–92

Levi was awesome to work with and super personable!! He helped my son find a car that was in our price range and what he was looking for in a car. We will definitely be coming back with our future car needs.

Ji
Review β„–93

Great place to buy a car! Daniel was very professional and did a great job at getting the payment down to what we needed. There was no pressure to purchase and we took our time looking around the car lot. I would definitely recommend this place. We had a great buying experience! Thank you Daniel!

Le
Review β„–94

DO NOT BUY FROM HERE BEAWRE THEY SELL BROKEN CARS.DO NOT DEAL WITH MONICA ORITZ SHES A SCAM AND A LIER MIGHT I SAY THE MANAGER THERE IS IN THE SAME TREE.THEY HIDE AND COVER THINGS UP THEY OLNY WANT YOUR MONEY AND WASH THERE HANDS AND LEAVE YOU THE BUYER IN BAD HANDS..TAKE YOUR MONEY ELSE WERE!!!AND READ THE REVIEWS HERE I AINT THE OLNY ONE WITH THIS PROBLEM

Do
Review β„–95

Quickest! Most respectable understanding team around. I will most definitely refer friends and family to ZAG Motors......

Le
Review β„–96

Carlos was fantastic. He was easy going and no pressure sales. The fastest buying experience weve ever had. Got us the best financing available. Well definitely refer friends and family!

Ju
Review β„–97

My experience at Best Bet Auto was great. Daniel helped us out with everything. His knowledge was great, everything went smooth. Most important, we left the place with a new vehicle. We will definitely recommend more people your way. Thanks Daniel.

De
Review β„–98

David helped us out with a 2012 Chevy Camaro. Amazing guy! I would definitely recommend everyone to work with him. Very friendly and accommodating. Definitely going back if I ever get another car!

Hi
Review β„–99

I had really great service with these guys! Junior was a pleasure to work with and wasnt pushy for the sale. Great accommodation with my needs and everyone who worked there were really friendly. Id highly recommend them to anyone getting a car! Thanks Zag Motors! :)

Ma
Review β„–100

The staff was extremely friendly and knowledgeable. They made things happen that I did not think possible. If you are thinking of purchasing a well maintained and clean used vehicle, this is the place to visit. Two locations and growing. After dealing with them, its easy to see why. Thank you David and Thank you Mo!, I am thankful to have met you both!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:15431 Hwy 99, Lynnwood, WA 98087, United States
  • Site:http://zagmotors.com/
  • Phone:+1 425-787-1818
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9:15AM–8PM
  • Thursday:9:15AM–8PM
  • Friday:9:15AM–8PM
  • Saturday:9:15AM–8PM
  • Sunday:9:15AM–8PM
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