I had the worst experience with this T-Mobile store. I walked in explaining my issue and needs. I was dismissed from the store. They Refused to help me also. Suggested I go to a different T-Mobile location. One employee walked out and the other employees were new to the store and didn’t have the knowledge to assist me. I came to the store purchased two phones and was misled by the employees regarding my plan and what I was receiving for my plan.

Waited for customer staff stop chanting. I left . Very disappointed. I wanted to switch cellphone carries. I wanted to get my family iphones. But the staff kept on talking among themselves.

Amber and India are by far the best sales associates I have ever met. These two ladies went above and beyond on multiple occasions during the night to assist my family and give us the best deals available to us. I wish I could give this a 10 star!

I went in this evening to get my new phone setup. Amber was helping the customers and she was absolutely AMAZING! Not only did she stay past closing to ensure the customers were taken care of, but not once did she make anyone feel bad for needing assistance or being there later than expected. She was extremely kind, professional, and helpful. She’s the perfect example of how to provide above and beyond service. I’ve always had incredible experiences at this location and will always visit this one when I need assistance!

The two people working there were totally incompetent. Neither one knew the necessary password to get into the computer. After waiting for a long time I finally told them to forget about my new phone and I left.

Phenomenal service!

I love this store but they are always busy. But the staff is friendly so I never mind waiting.

My visit was beyond pleasant. All of my issues were addressed and resolved within a timely manner. 5 star customer service from the whole staff!

Went in to pay a bill and my rep that was helping was so nice and had the best customer service even with talking to other customer good job Jennifer I will definitely be back to see you

Horrible customer service. No respect for customers concerns. They try to take all of your money. Too many young adults running this T-Mobile location.

Amber was very helpful with my new phone everone was nice customer service was fantastic

Amazing customer service. Very informative with questions. Left very happy and satisfied with service.

Love this store the employees are very help full and the new manager is alot better the the past I would highly recommend this store

No real knowledge about phones. Always just trying to get you a new one instead of looking into the problem.

Go see Shannon! Shes the manager now. LOVE. THIS. GIRL.!!!!!

Go see Jeffrey. He is awesome and will take care of you.

Everyone is so kind, especially Jason!

Everyone here knew their stuff, and answered every question I had!

Got kicked out for leaving my (t-mobile) phone on the charging station (open for costumers) for 5 seconds

Very helpful and nice people working there.

Great customer service

Very bad signal indoors! Very bad customer service!

Bad service