I very seldom if ever write a review but Tim was the most accommodating, helpful, informative individual I have had the pleasure of dealing with. If I ever need to store anything, short or long term I will search out Tim for guidance in selecting the size storage unit or units.Very few companies are fortunate enough to have someone like Tim in their employ.
I have been renting my storage unit since last year at your location. The access is always easy, clean, plenty of parking and use of the carts inside. Tim has always gone out of his way to say hello when he sees me and is always has a GREAT attitude!!! As a business owner, I know when I see an exceptional employee. I just thought today would be a time to provide your company with a 5 STAR review. Keep up the good work.
I am an electrician so I always have more material than I can hold onto, but thanks to Tim for being understanding to my needs every time and always helping me have more space at an affordable price. I can hold on to everything so I can do more work in Tampa and still have space to store all the things my wife will not get rid of.Thanks Tim for all your help.
I’ve stored items at extra space storage two separate times now and I love it. There is no minimum length of time you have to stay, it’s clean, they are decent price, and air conditioned! Tim is also super nice and will help you with anything you need!
I want to share that this particular location managed by Tim is just the perfect solution for your storage needs. The facility is clean, the grounds are pretty, and Tim is responsive to all customers. I have been downsizing and recently gave up my unit, but when I’m ready to store other “stuff” this will be my first choice! Thanks Tim 😊
Tim was the one who helped my boyfriend and I get started with this storage unit place. We got a great deal and he was able to make sure we got the price we found on the internet. We even got a unit close to the elevator and entrance that would help me out since I’m disabled. Over all it was a wonderful experience that was super easy!
Quick to the point sign up and pricing. The manager is a really nice guy and very helpful. Easy clean storage and great service i couldnt ask for anything more during my time here. Highly recommend and will go back with them if i ever need them again.Thank you guys- James T
The staff here is the best. Any question or concern I had they were ready to help me. Checking in and checking out of this unit was simple and Mark was a great help. This storage unit has gated access until 10pm which is perfect and longer than any other area. It being indoors and air conditioned was a relief when moving my stuff in and out while I organized it into my house. The location is also great being right off N Dale Mabry and Veterans. I would recommend this place as well as use them again for sure. Thank you to the staff here, you contributed greatly to my experience here.
I got this storage unit about a year ago when I took a big move to Hawaii. I was extremely nervous about leaving the majority of my life in a storage unit for a year and didn’t want anything to happen to it. I searched for weeks to find the perfect unit and this was it. It’s indoors, temperature controlled, affordable and the staff make it easy. I was happy to be able to leave my items somewhere they would be safe without paying an arm & a leg to do so. Also, thank you for Tim for always helping me out! Even when I was away he called to make sure I knew my card on file needed to be renewed when I forgot to before I was charged any extra fees for it being late. They truly put their customers first. Will use extra space storage only from now on.
They helped me in a bind and was able to get me a storage in the last minute. The manager of the place was so helpful and friendly. Very nice and clean storage with easy access. Definitely use them again if I have a need for storage. Highly recommend!
Great facility, clean well maintained inside and out. Very flexible with rental options and can get to my storage unit 24/7. They are willing to prorate my full month rental since Ill be leaving soon but just a few days after my month expires. Great customer service all the way around. Would use them again.
The customer service is key here! It is like no other storage facility around. Tim, the manager, is so wonderful to work with. It’s nice to have your things stored somewhere you can trust and have the ability to get in contact with someone every time you need assistance. Highly recommend!
Everything looks, feels and smells brand new. Incredibly clean. Professional security and user friendly access. Great customer service. Expeditious, courteous, and friendly. The best i have come across in many many years! Storage space that is cool and convenient for personal usages. Thank you once again.
This storage facility is clean and well maintained. There are always ample carts when I need one and it is in a safe area. The manager, Tim, is super responsive and takes the time to talk to you as well!
I have had the pleasure of doing business with TIm, renting multiple units over the last few months. Tim was beyond accommodating and as nice as always. The units were all clean as well as the exterior facilities, everything works the way its supposed to! A+ recommendation to anyone looking for a safe and clean storage for all of your valuables!. Tim is great asset to the company.
Extra Space Storage on North Dale Mabry was very clean and the staff was most helpful. We needed short term space while our house was being renovated. For us first time renters, the experience was very positive. We would rent from these folks again and highly recommend them.
Me and my dad had the pleasure of working with Tim who was super understanding and helpful through my whole moving process. This was a very clean, quiet and friendly place and would definitely rent from here again.
What a friendly, clean and professional company. I would highly recommend Extra Space Storage. Tim Fogarty, the manager is so helpful.Great job
Very clean facility, easy access to units. Tim is extremely helpful and helped come up with a solution when I ran out of space in my first unit. He was able to get me into a unit that they where offering the first month free so I didn’t have to pay extra! Highly recommend them!
This place is top notch. Tim runs a well oiled machine. The crew is very friendly and attentive, and the storage units are immaculate.I want to update my previous review. Once again Tim went over and above to accommodate me, even as I just sold my office furniture and moved out. It’s great when someone treats you so well, even though you’re leaving.I definitely recommend this beautiful facility!
Very easy process to get storage set up and was able to assist in moving unit to a different floor with ease. Thank you for your assistance.
Had such an easy time renting at this storage unit. Tim was great to work with and so helpful in explaining options and setting everything up!
You’ll love it here! Tim, the manager, was very helpful in the process. Facility is very clean. I have always used Public Storage but after my great experience, I do plan to use them in the future and drop Public Storage. 10 times better! Check them out for all you storage needs! Highly recommend! Oh and ask for Tim. 😀
Excellent service and location. A second time utilizing Extra Storage and I would come again if I needed to.
This place is neat and clean. The staff very friendly and helpful. I definitely recommend it .
Super easy to get/access the unit. Their website was easiest to navigate and had the best breakdown of the different units available. Definitely sticking with Extra Space in the future!
Very clean property! Management has been very nice and considerate. I have been renting for a year and had no problems at all. I recommend!
Top notch storage facility. The manager is very polite and professional. Very clean inside and the climate control is perfect. Highly recommend.
Great/dependable storage !The Manager Tim guided me with all the details needed to pick the right size storage for my belongings. Highly recommend! Thank you Tim for your time and patience. You went above and beyond. I appreciate such professionalism and care especially while I was attempting to juggle my two toddlers.
Tim was awesome to us in not only providing us what we needed but also making it easy for us to switch to a larger unit while moving things in. Will definitely return if we ever need anything else.
Mark was very pleasant, efficient and knowledgeable, he showed me the unit I was interested in in advance. The place was very clean and well maintained. I would highly recommend this to anyone needing storage space. Thank you Mark, for making this easy!
Very, clean and easy to access my unit! Would definitely use again.
The total online experience was great. You’re able to reserve, pay for and move in completely online. Our unit # was sent to us as well our passcode for the gate and the lock was waiting for us inside the unit. Hands down the easiest storage rental process I’ve experienced.
Wonderful storage facility, very clean and good location. The manager Tim is super friendly goes above and beyond to make sure the tenants are taken care of. Highly recommend!
Didn’t interact with employees other than to close out the storage unit. Friendly and professional from what I experienced. Everything can be done online, more or less. It was clean and felt secure. My only problem is that handcarts were sometimes in short supply. Good storage option in the area.
Great experience. Clean facility. Easy to access customer service. I would use them again. Highly recommend.
Very clean units… our move in and out were very easy…was a customer for 2 years never had any issues. Totally recommend this place for your storage needs. Professional and friendly staff!!
Everyone was so helpful and friendly. It was a last minute decision and they made it go so smooth. Not only are the units easily accessible they are super clean.Update: we have moved and no longer the storage unit. Moving out was so easy. If we ever need storage again we wouldn’t go anywhere else but extra space storage. Definitely would recommend to anyone in need of storage.
Great storage facility and Tim the manager is awesome. Very helpful
Thank you to Tim and his super customer service. Very professional, very clean facility. First time storage renter, he was very patient and kind in explaining how to work lock, and how to find my unit in the maze of units. Tim, thank you. You are ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Last month I rented a 10 X 20 unit from the Lutz, FL location of Extra Space Storage. From the beginning, Tim (the manager) has been extremely helpful in accommodating my needs. He and the entire staff is warm, friendly and gracious. I found the warehouse to be clean, well illuminated, monitored, secure, climate controlled and with generous access hours. This storage facility offers everything youd want when storing your prized possessions!
The location is perfect. Customer service was great, the store manager made sure all my questions were answered, he was also very patient. Online prices were decent. Easy access into the building. Overall great place!
Very clean facilities. Knowledgeable and friendly staff. I would recommend them to anybody that needs an affordable storage solution.
Tim was very helpful and answered all of our questions over the phone. He made the process very quick and simple. Would highly recommend!
Tim the manager is awesome to work with. Units are clean and easy to get to
Phenomenal service! Meeting the manager Tim and discussing my storage options put me at ease right away. He was so informative and was able to promptly get me Into my storage.Stress free!
I had a great experience at extra space storage. I was treated with respect and was helping throughout the process.
The atmosphere was excellent Tim the manager was outstanding he was very helpful with all our questions he made our move in extremely stress less .. his customer service was great thank you for such a great experience especially when moving…….
Tim is the best and so easy to work with! New/clean facility. Such a great experience
Tim is excellent! He gave me advice and was able to provide the right amount of space in the right amount of time!
I needed moving supplies so I stopped into this store for the first time. The Assistant Manager, Maria, was extremely helpful, courteous, and knowledgeable. There was one question she could not answer, but she did not hesitate to pick up the phone to reach out to the Store Manager, Tim. They quickly gave me the answer. I was able to buy everything I needed for my move: tape, bubble wrap, paper, mattress covers, various sizes of boxes, etc. Maria even helped me with the door and then helped me out to the car! Exceptional customer service! I highly recommend this shop, Extra Space Storage. It’s just behind Wendy’s off N Dale Mabry Hwy, north of Van Dyke Road.
Great facility, modern, and very easy to navigate. We needed to store our household items and furniture while we are between homes. Multiple entrances and large freight elevators. Tim was extremely helpful in getting us set up in our unit. Hes very professional, knowledgeable, and most importantly, honest. Prices are competitive. I absolutely recommend this facility for your storage needs.
Such an easy processes. Tim was very accommodating and provided me with all the information I needed. 5 star customer service!
I recently moved into this storage unit. Having rented from several other well known companies in the past I didnt expect the incredible customer service I received. Not to mention the facility is very well kept and secure.
Its climate controlled, 24/7 access at a reasonable price.
Wow!! Great customer service. Tim, manager, was extremely helpful, professional and just a nice guy! You won’t be disappointed if you use Extra Space Storage!!
Tim was extremely helpful and knowledgeable during our reservation process. He knew more information than the 800 phone number and never once misled us. He even took it upon himself to stay late and help us through our reservation past business hours. He put the customer first and delivered with a high level of customer satisfaction that sets the bar for others to be measured against. Thank you Tim!
Tim was extremely helpful as well as friendly. He made sure he showed me multiple units so I can make a clear decision. The storage unit was clean and kept up very well. I would recommend anyone that’s needing storage and in the area to chose this location. You won’t be disappointed.
Tim has always taken very good care of me from Day 1 of this establishment opening great guy and very knowledgeable when it comes helping you find great deals and what is best for you 😀
Excellent service and caring people helping you
Customer service was awesome. They went over and above to get us the best unit for our things. We’ve been there for a year and had to recently transfer to a smaller unit. Great experience. Also super clean! We had our furniture in there for a year and just took them out and couldn’t believe how clean it still was.
Hey Tim is the one to talk too, had a unit there wanted to change a few things and just like that in flash was able help and very understanding, very nice guys.
Working with Tim and Mike has made my move so much easier! Not only were their prices the best in my area, the place is clean and they even made me feel better by spraying my unit specifically for any bugs(which put my mind at ease), but the accommodated me when I needed a bigger unit bc I under shot my measurements LOL fabulous experience!!!
Friendly and very informative! We did have some setbacks with the programming whilst trying to set up our unit. The team was persistent about having it resolved in a timely manner. Maria and Tim remedied the situation quite nicely. We are over all pleased with our experience.
Decided to get a storage unit to keep stuff there until my boyfriend and I decided to get a place. We got a great online pricing and Tim helped find the right size for what we needed to keep in there. Facility is super clean and easy in and out access! Great facility with great people who work there😃
Tim was very patient and helpful with us. We had lots of questions in reference to our first time storage experience, time frames, etc.Loved this extra space storage location.
Great clean facility. Staff is amazing and very accommodating. Would definitely recommend storing your belongings here if you are in the area and in need of a good storage facility.Dan Garcia2/22/2021
Storage facility clean, great location, and excellent customer service. Definitely recommend!
Great service! Nice clean units, easy access. I would definitely recommend this location.
This site is clean and secure. On top of that the customer service is outstanding.
Extra space storage met my expectations, the place is very clean and Tim the manager was very helpful and very informative to ensure we pick the right storage. The place also, have good safety measures due to covid. You practically dont have to go to sign papers in the office you will do this online.
The gentleman was very nice & made sure I understand the paperwork & how to get in & out of the storage facility.
Really nice folks working here -- Tim and the other gentleman in the office had me all set up from the time I rented online to the time I arrived (30ish minutes). Nice and clean facility, easy to get in and out, and unit was plenty big and clean. Good rates here, too.
Great service nice clean safe place. Friendly helpful staff. Great policy to return your Money for any unused time.
Our experience at Extra Storage was great. Tim helped us determine which storage unit would work for us and found us a convenient location. The paperwork went smoothly and we were on our way. Very easy process from start to finish. Tim, the manager, is very professional and friendly and shares his expert advice to insure you get the unit you need. Would highly recommend!
I have used storage facilities in the past, but none can compare to the one in Lutz, FL. The facility is super clean and easy to navigate. The customer service is second to none. Tim has the knowledge and politeness and makes everyone welcome. Tim is a great asset to the company.
Great service Tim most definitely helped me out with all the questions I had.
I felt the difference the moment that I walked in the door. Tim & Maria we’re both not only friendly but knowledgeable & professional. I was impressed with all the extra measures that they have in place for the safety of their customers during this crazy / scary Covid. The facility was extremely clean. I work with a nonprofit & they were very accommodating & helped with finding the perfect storage unit.I would definitely recommend Extra Space Storage in Lutz to anyone needing storage space. Thank you Tim & Maria!!!Missy S
Nice and clean place.Very friendly!Excellent customer service and affordable pricing.Cant say enough good words about my experience with this place.
Tim and the crew at extra space storage were fantastic. They provided a personalized experience which enhanced their exemplary customer service. Tim goes above and beyond. Thanks Tim. Great experience!!
Great storage! Clean and convenient.
First off, Extra Space Storage was the best all-around deal we found - and we did a lot of research. They had the best pricing//location/staff of the 5-6 places we scouted.Their facility was VERY clean and well-maintained. We moved our stuff in with ease, and didnt have any problems throughout our 6 month stay.When we moved out, the manager, Tim, extended our stay through the weekend (our lease ended 4/1, but we moved out the weekend of 4/3-4/4) - at no extra charge!Throughout the duration of our stay with ESS, the communication from their staff (especially Tim) was top notch. We rcvd texts every month to confirm payment info, and when we announced that we were moving out, Tim couldnt have been more gracious and helpful.I would highly recommend the facility on N Dale Mabry (right off the Veterans Expressway in Lutz), and would use their services again if the need ever arose.
I was shopping for a storage unit and when I met the Asst. Mgr, Maria I stopped shopping. Maria was fantastic, super friendly and knowledgeable about the size units available. I would highly recommend Extra Space Storage, super clean and friendly staff.
Tim is great! Easy to deal with. Always trying to help you get the best deal you can! Dont go anywhere else!
Tim, the manager on site, is just the best. He was incredibly helpful and attentive throughout the whole process. The building is impeccably clean, not a speck of dirt or even a cobweb anywhere. The elevators work fast and are in good shape. Its great that they provide moving carts for you as you enter the building to help with heavy objects. It makes trips to and from your unit as efficient as possible. I will absolutely call Tim again if we need him in the future.
Clean, secured and well managed facility. Tim is extremely helpful and responsive. I would recommend this place to anyone.
Im very satisfied customer, manager is very professional and always answer the TELEPHONETHANKS 😊
I needed a temporary place between moves and Im so glad I went to Extra Space Storage. Tim was so accommodating, professional and kind. Whenever we would run into each other, he remembered my name and said HI always asking if I needed anything. Very clean facility and easy access. 5 Star in my book.
Great spaces and very responsive management. I highly recommend this location!
Absolutely incredible service! I had to do my lease over the phone since Im out of state and Tim was incredibly kind, clear, and helpful! The process was very easy and I couldnt have asked for a better experience!
Quick and simple storage, reasonably priced, no complaints!
Extra Space Storage has become my go to place when I need more storage space. The service is great and secure. I rent a unit online and it was easy and fast. But once we got to the unit realized we need a bigger unit. Thankfully Tim was there he was able to show us another unit. Which was available and was able to do all the paperwork quickly. This place is clean, secure, helpful and friendly. Yes they do follow the covid guidelines. Would recommend to family and friends. Thank You Tim for all your help.
Tim the store manager was great right from the start. He was very helpful & professional & provided alot of information to help us choose a unit to fit our needs. The process to complete final paperwork went smoothly with his assistance. He is friendly & an asset to the company. Will be sure to recommend the facility to others for any storage needs.
Eddy was very attentive took the time showed me around the place. He answered all my questions made sure my access was working before I left so moving things would be a smooth transition. I would highly recommend this location
The place is amazing. It’s clean and I feel safe going there even at night. Tim the manager if very helpful
Tim the manager was very helpful. here explained about unit and gave me a lo of rental options
These guys go above and beyond - brand new facility, so it’s clean and in good shape. My father has a unit here, I’ve assisted him from time to time and Tim in the office has always been super patient and helpful. Convenient location with relatively little surrounding traffic is a bonus! They have a variety of different units, all sizes and access types. Would definitely recommend if you’re looking in the area.
Helpful and friendly staff!
This facility is very clean and location is good. Thanks Tim Fogarty for showing me the units and helping me determine which one was right for me .
Great from start to finish! Tim was helpful with setup and closing. Location is very clean and easy to access. If/when we need a storage unit again we will definitely use this one!