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GermanTech MotorWorks, LLC
1803 Laser Ln, Louisville, KY 40299, United States
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GermanTech MotorWorks, LLC
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G
Review №1

Jeff and John run a very professional and knowledgeable independent shop. They are thorough and trustworthy as are their staff. If you want it done right the first time look nowhere else for your German repairs, no matter how complex. I trust them to keep my Mercedes and BMWs running strong.

La
Review №2

First of allow, they have a check everything before you buy a used vehicle for around $200. IMHO this is a must so they can discover what expenses will come up as you buy a used vehicle.Ok on to my experience.First time visitor and I was skeptical. (So many 5 star reviews!?)The service and attention over the phone plus the quote and estimate system is very clear and detailed.I knew my car had a major problem as it had no drive power, as expected many things were discovered. It ended up being quite some total ( I agreed to it) and I am sure it was less expensive than dealership and more thorough than other repair places. By mere volume of German cars being serviced here, you can get an idea the expertise they have.The place from outside looks small, but it massive and with an amazingly comfortable waiting area.Brad was my main contact and he was as detailed and helpful as he could be. I did get a light as I was leaving but it was a loose cable that they immediately fixed.The car feels and drives much better now. I will not hesitate to make Germantech my go to service and repair first contact. I cannot be more grateful! Looking forward to keeping my car in good shape with Germantech!

Do
Review №3

My Mini needed a bit of TLC so I took it to GermanTech on the advice of folks on a local Mini club FB page. Their service advisor was very professional and answered every question to my complete satisfaction. They finished all of the work in one day and provided me with information on where to obtain the specific brand of oil they used. When I picked up my car I discovered that theyd even given me a matchbox car that matched my Mini as a little thank you; how cool is that? Anyway, would highly recommend and will be a returning customer.

Jo
Review №4

GermanTech has become the #1 source for repairs and maintenance of my two automobiles. The mechanics take the time to know my cars, often suggesting preventative maintenance that assures many miles of worry-free driving. Their service is both professional and personal, a rare combination of assets that instills confidence and trust. Five Stars!

Je
Review №5

Aaron Lancaster was great to work with. Extremely knowledgeable regarding my Subaru STI. Very upfront with what was going on and what needed to be done. I highly recommend Aaron and the GermanTech Group !

Ry
Review №6

The guys at GermanTech were very courteous and professional. I took my wife’s 2015 BMW 320 in for routine brake service, oil change and tire rotation. They had the car out of there within 1.5 hours. The waiting room is clean and comfortable. In addition to the routine service, they did a general inspection and gave their recommendations about future service without being pushy or using scare tactics. I will definitely be bringing the car to them again.

Co
Review №7

Total trust in these guys. Great communication, honest assessments, reasonable prices. Happy to have found them for work on my old Forester.

Je
Review №8

Good friendly service. I feel I can trust the recommendations as truly needed versus trying to sell me things that the vehicle truly doesn’t need yet. I like the quick turnaround and great communication. I don’t have to constantly call and ask if my car is ready as I used to at the previous place of service. GermanTech was recommended to me by another happy client. More trustworthy and reliable than what I’ve used in previous years. I’m all in! Thanks guys for a great experience!

An
Review №9

Great attention to detail and doing things right, even if it takes a bit longer. Very thorough and no cutting corners. Friendly and courteous service. They are car enthusiasts and not just running a fix-it shop. They offer an array of services for your German car needs. Check them out!

Ro
Review №10

Awesome, trusted service. The crew is tons of fun to talk cars with! From beginning to end, this is top-notch, all bases covered, totally informed service. You can shop around but I bet you will not experience better service. Their prices also beat any other quote I received. All work preformed was in-warranty too.

Ja
Review №11

Amazing customer service! For many years we have gone to the BMW dealership to service our Z4 and never were fully happy with our service. We found GermanTech Motorworks through the recommendation of a friend.The customer service was unlike anything we had ever experienced. Both owners greeted us and personally walked us through all the repairs that would be needed. In addition, they took the time to explain every little detail in a way the average person could understand so that we could make an informed decision.The repairs that the BMW dealership quoted us were extremely expensive. GermanTech Motorworks was a refreshing change as Jeff and his team did not try to inflate the repair prices as the BMW dealerships did. We paid for the identical repairs and saved about 60 percent with better customer service and attention to detail to our vehicle.They have a much more professional maintenance staff who are incredibly moreknowledge than the BMW dealership. Jeff and his staff are the only ones we will trust with our BMW needs in the future.We actually felt appreciated for our business. Incredible waiting area if you had to wait for your vehicle that is much more comfortable than the BMW dealership.We highly recommend them to anyone we know.So grateful we have found an alternative to a dealership!!!

MJ
Review №12

New to the area and very happy with GermanTech. Had my 911 serviced and was impressed by the communication, care of my vehicle, and helpful inspection and recommendations for services. I highly recommend if you are worried about specialist handling your vehicle.

An
Review №13

The guys at GermanTech Motorworks have been a great find. They provide terrific mechanical services at an affordable price. They take the time to explain services your car needs and are great at what they do. Thanks Guys!

Ti
Review №14

These guys are great and very professional. They don’t try to over charge on work done or lie about work needed to just squeeze an extra dollar. I would 100% recommend them to anyone.

JE
Review №15

1st time using their services and they did not disappoint! Very friendly, knowledgeable, accommodating staff. They got me in and out quick giving me a breakdown of what was done and even what needs to be done. I will definitely be back!

Mi
Review №16

I recently bought a 2001 BMW M Roadster with no maintenance records. Germantech performed an inspection and gave recommendations for what repairs and services should be performed. They use a cool texted link that allows you to read all the various recommendations and approve/decline. I was also able to speak to the technician several times about their recommendations. They seem experienced with BMW M engines and replaced my S54 engine’s rod bearings without issue. I will be back for any future work.

Co
Review №17

This is the premier shop to bring your vehicle to be serviced in the Louisville area. Jeff, John, Sid, Dustin and the rest of the crew there are the best in the business and use the latest and greatest technology to make the customer experience a phenomenal one. I wouldnt trust anyone else to work on and maintain my vehicles. You will not regret bringing your vehicles here.

Da
Review №18

This place rocks!!! They did some major suspension work on my 06 R53, came across some additional issues and were very helpful helping me work through it. Very patient and explained everything thoroughly. Huge shout out to Dustin, he made the experience a positive one and his work quality was top notch!!!

Ch
Review №19

Amazing shop. The entire team is extremely knowledgeable and professional. I will be taking my car here from now on for everything going forward.

St
Review №20

The shop was very accommodating and quickly preformed the maintenance. The communication software was wonderful, it allowed me to easily choose the work I desired. I will be returning to have more maintenance completed.

Ju
Review №21

They kept me informed of their progress during the service. I had confidence in their diagnosis and repair solution. I felt they valued my business and wanted to ensure I was satisfied with their work.

Tr
Review №22

Up front and honest about what I needed, and what I didnt. The most confident I have ever felt about a repair shop knowing I was getting exactly what I paid for. Will definitely continue bringing my BMW to these guys!

Tr
Review №23

I went in for a pre purchase inspection and they found a few things that the seller was going to fix. They recommended I check with a body shop about a few other things and they confirmed it had been in an undisclosed wreck and quoted several thousand to fix. They saved me a ton and have my trust.

CC
Review №24

Very professional staff and clean facility. It felt like a spa!!! I’m definitely going to take my Cooper back to them for the anticipated repairs that they pointed out. Oil change was efficient and cost effective.

Th
Review №25

Jeff Byrn and his staff provide professional and friendly service on our BMW. I would never consider going anywhere else. Our car is always back at the promised time, serviced, and ready to go. We get timely reminders when it is time for additional service. The cost of services provided is very reasonable.

Su
Review №26

The guys at GermanTech do great work, are extremely knowledge, and friendly but above all, they are honest. I took my BMW in recently. I expected a big repair bill, instead they told me that they had made a mistake on a previous repair, that caused the current issue, and there was no charge. Ever since then, I am customer for life. I cant recommend them more. Go see them, youll be glad you did.

Cl
Review №27

Good experience got me in quick and did a good job!!I will use them again.

Wi
Review №28

Outstanding service all around. I had a general idea of my suspension problem - but they could have told me all kinds of things. They identified general wear that could be addressed over time and at my convenience, but one item in that needed my immediate attention to resolve my specific problem. Included an alignment and Liqui Moly oil change to cap off the service. My X5 just hit 100,000 miles and drives like brand new - amazing! I am sure these guys will help me keep it that way. thanks - Bill

Ra
Review №29

Was a great pleasure working with everyone in the shop. They handled everything professionally and really took the time to make sure all of the details were understood on my end. Highly recommend checking this shop out!

Ti
Review №30

Excellent service performed correctly (no small thing, it’s a BMW).

As
Review №31

These guys are very professional and knowledgeable. Pricing is fair. I also bought my dream car from them and I am very satisfied

Le
Review №32

They are awesome. I take my Mercedes here and they always do great work at a fair price.

Tr
Review №33

GermanTech MotorWorks did a great job with my 2011 BMW M3. New brakes and rotors. They also installed a carbon fiber front lip on my car. It wasnt an easy job, they had to be creative with the install to get the perfect fit, it looks awesome! And last but certainly not least, they fix a rubbing issue I was having with my front spacers. Big shout out to the owners Jeff Byrn and John Kephart. Great guys that really care about your car, and are perfectionist when it comes to their work.

Ri
Review №34

Top notch service. Exceptional value. Every time.

Aa
Review №35

Very professional. Excellent work. I will use their services for future service.

Ra
Review №36

Loved a great atmosphere and people very. Polite n helpful and reasonably price I actually paid less for an oil change then at volvaline. Yes I would do business with them again n recommend others great great service no complaints here had sum work done on my transmission and my AC compressor they diagnoses n fixed .communicated and kept me aware during the process, very professional and friendly atmosphere, my car runs better then ever, they also repaired my Mercedes emblem which I notice while washing just the attention to small details they didnt have to but did I LOVE LOVE LOVE GERMAN TECH MOTORS AND HIGHLY RECOMMEND

Gr
Review №37

As always Germantech delivers. Quality workmanship excellent Service

Jo
Review №38

I always get great service, thorough explanations and respectful attitudes. They do solid work in a timely manner and make it all easy. I recommend them for anyone looking for a quality place to get your German car repaired and maintained.

Ja
Review №39

Super nice guys! They took good care of me, and even coordinated my warranty work with the BMW dealership.

Ch
Review №40

Great service, knowledgeable technicians, and they are HONEST. They try to save you as much money as possible. Highly recommend!

Ro
Review №41

All good. Inspection only.

Ke
Review №42

Came here for diagnostic and wheel alignment. Sid, Jeff, John, and Dustin have been absolutely professional. John was able to find a leak in my intercooler connection and they fixed it all same day. Hands down amazing folks and work. Will be back for sure!!!

Be
Review №43

GermanTech, Did a wonderful job, They are very helpful always answer my questions and are very accommodating.Great group of guys who work very hard.

De
Review №44

These guys were awesome. Mercedes Benz of Louisville would not accept my warranty because it was a Ford Premium warranty (I bought my Eclass used at Tricounty Ford). I called GermanTech and they took care of everything no questions asked. They also sent me to tirerack.com for my tires which I got a great deal on. Tirerack did send one tire that had an issue but they caught it right away and had another one overnighted. Very trustworthy people here. They’ve earned a customer for life.

cr
Review №45

I think they did a wonderful job. I couldn’t be happier. My vehicle has a few other issues and they’ll get my business when I can get back.Thank you!

La
Review №46

Damage to the wind deflector/moonroof due to my own fault. Talked to local Audi dealer regarding this and was quoted over $2200 for repair. Germantech got this done quickly and at 1/4 the price. Professional, great communication, great quality work. Will take my German Cars there again without issue!

Ry
Review №47

Very professional and well organized. Honest assessment, thorough inspection, and efficient quality work. Highly recommend!

Ro
Review №48

Great job, my car is more responsive now. Excellent customer service. Keep up the good work.

Ma
Review №49

German Tech was great to work with on my car issues. Fast, honest and friendly! They have earned my trust for all my needs repairs and services in the future.

Al
Review №50

These guys know their stuff! Great staff! They tuned my mini and turned it into a different animal! Highly recommend these guys!

Ta
Review №51

Germantrch is who I trust with my BMW. They do the updates that are necessary and they give you advice on any future issues you may have with you car. They have courtesy shuttles and great customer service overall. If you have a foreign vehicle you should definitely take it here!

Ch
Review №52

Great group of guys. Very knowledgeable And they didn’t try to sell repairs that were not needed. Will be a returning customer from now on.

Br
Review №53

Again these guys are the best Ive ever dealt with.

Ca
Review №54

The team was absolutely wonderful to work with and they went above and beyond to help me!! I will be a customer for life.

Ty
Review №55

Honest, straightforward explanation of what you need and not what they want you to pay for. So much better than going to the dealership!

st
Review №56

Great place to visit Good service even if the Sid guy is weird looking 😊

Vi
Review №57

Fast service, fair prices, clean and comfortable waiting room, friendly service!

Gr
Review №58

Professional, knowledgeable and courteous. Highly recommended.

de
Review №59

Great people, very Knowledgeable.Found problems I didnt know i had, skipped things I ask about because it was unnecessary and would of been a waste of my money.

Ch
Review №60

Highly recommend GermanTech!!! They are quick & reliable....always call before doing any work. They have always been professional, thorough & hospitable. My Mini Cooper Roadster is my baby & I trust them completely!!

Ju
Review №61

MB GLE B servise

Da
Review №62

We have all of our work on our mini cooper GP3 done by German Tech on as well as our mini cooper F56 JCW. They are professional, qualified, and have always given excellent service. We highly recommend them.

Ch
Review №63

They do great work and go out of their way to take care of their customers. During CoVid, all of the staff always wore a mask - thanks for keeping us all Safe! Also, they reset the clock to the correct time and made sure all alerts had been cleared.

La
Review №64

Clear and easy communication throughout the entire process from diagnostics to estimates and completion. Very satisfied and I would recommend.

Mi
Review №65

I came in for an oil change and a brake flush. The work was done on time. I reviewed the maintenance history on my car with their advisor and worked out a plan for some future work. I recommend GermanTech for future maintenance and repair work. I plan on keeping my 2003 BMW for several more years and this is the best shop in the area.

Fl
Review №66

A great group of skilled professionals who do excellent work. I cant recommend them enough.

Ed
Review №67

The staff was very helpful in getting me in and out quickly as I needed my car the next day. They were helpful in determining what HAD to be done and what could wait.

Pa
Review №68

Simple service scheduling, on-time maintenance and easy-to-understand invoicing & reminders make taking my Audi here stress-free. From helping me choose the right car to providing excellent service, GermanTech is a great resource!

Wa
Review №69

I would definitely recommend German Tech to anyone with a Cooper or BMW. I got a free hat! Going for a T-Shirt next visit!

mo
Review №70

These people are good to work with. Fair, honest and have the know how.

An
Review №71

This shop is top notch. They are EXPERTS. They were especially accommodating with my time constraint and had my Mini Countryman fixed and ready in the most impressive timing. John and the team were extremely communicative and very clear on what issues I was facing, the cost of the repairs, and how quickly they could help me out.The Mini Dealer may have closed last year, however do not hesitate to run to them first! They will take good care of any German car needs. If I could give 6 stars for how helpful and concise they were, I would.

N
Review №72

Helpful, friendly and clean waiting area.

Ch
Review №73

I had a great first experience with GTM last week. My wifes X5 has been having issue with driver side door controls. GTM replaced the panel and re-pinned the female connector and now its all great. Wife is happy again. Will definitely use them again should the need arise.

Ro
Review №74

A truly great experience. Knowledgeable, understandable and highly experienced staff, combined with a friendly “non-dealership” vibe means I’ll be back for sure. Trust is the most precious commodity in automotive service, and they earned mine!

Sc
Review №75

I have lived all over the US (now in Louisville). I can say unequivocally that the team at GermanTech MotorWorks has been by far the best auto repair shop I have dealt with. Sid and Jeff are professional, courteous, knowledgeable and above all...HONEST. Their prices and labor rates are competitive and reasonable. They dont try to sell you on repairs you dont need and are honest about what services you should consider; without any devious pressure tactics.Their appointments do run a couple of weeks out however, they have always been on time with completing my service and prompt on calling me when my car is ready for pickup.GermanTech has my business for as long as I am still living in the area!

Je
Review №76

My husband took his bmw roadster there after an engine issue. These folks returned him his car today and it was Christmas all over. He got so emotional after driving it home. Said it ran like a dream and he couldnt believe he had the car. Great job guys and this Mrs Clause says thanks.

sc
Review №77

Aaron was awesome. Whole team is squared away! Fast and professional!

de
Review №78

They were fast and professional, the waiting room was really nice. Best of all my service ending up costing less than the quoted and $100s of dollars less than it wouldve been going to the dealer. In all Im very happy and will be using this shop again in the future!

Da
Review №79

Staff was super friendly and knowledgeable about my issues and parts I needed. Also got me the parts in 3-4hrs and atleast 50% cheaper than the surrounding competitors. Will be returning for sure!

Sc
Review №80

John and team are awesome. Had them replace the Crank Hub on my F80 M3 as well as do some exhaust work and a BM3 Stage 2 Tune. Couldnt be happier with their work. They were very informative providing near daily feedback as well as being honest about other issues or items they noticed along the way. Couldnt recommend them enough!

Ma
Review №81

Very responsive and professional. Gave me a loaner car for the weekend. ! I trust their evaluations and recommendations. Very satisfied.

Da
Review №82

Had previously used them to install my new OEM transmission replacement, which they did an excellent job on, coming in under 2k less than my local Mercedes-Benz dealership (James Motor Company) quoted me. New springs/control arm bushing installation wasnt quite as smooth. Paid a little more than expected on labor (my fault for not getting a quote or estimate up front), work was sufficient though. Biggest issue was getting billed the wrong customers invoice multiple times and not hearing from anyone in days due to a mix up in contact information in their system. All in all, they do good work, but I think Ill be keeping to my dealership from here out just for peace of mind for my car.

Ja
Review №83

Fantastic experience as always. Sid is knowledgeable, straightforward, friendly, and will work with you to solve problems on your vehicle (vs. bullying you into spending money unnecessarily, and assuming you know nothing about your vehicle). They enjoy what they do and it shows. I trust them with my Mini, and I know theyll always do right by me.

El
Review №84

Very professional. Offered options based on the needs of my vehicle as well as the needs of my wallet! Will not do business anywhere else!

G
Review №85

Awesome crew at GT.

Ma
Review №86

Since Ive found GermanTech, I use them for all my needs with my 2003 VW Jetta. 2 times, Ive had emergency maintenance and got it back same day! Excellent, professional service.

Ma
Review №87

Only reason I still drive a MINI is because I have this top notch shop near by to help me take care of it. There isnt a word that exists to properly describe who fantastic they are. Id take these gold stars to an 11 if I could.

An
Review №88

Highly knowledgeable and professional. They gave me a thorough explanation of the repairs needed, with no pressure to do any more than I needed. A loaner car was provided, the repairs were done on time, and my car is running smooth

Br
Review №89

Nice waiting area, good value, services completed were half the cost of dealer . Will make them my go to mechanics

he
Review №90

Contacted GT. An scheduled a appointment to tune my Mercedes-Benz drove to the shop an had there techs go over what was going to be done, waited for awhile do to the pandemic going on but after a couple of hours my chariot awaits good as new, just leaving the shop I feel the extra power an torque on the vehicle an i haveant changed the exhaust yet i drove all the way back to Cincinnati, an i noticed my gas mileage got 7 more miles to the gallon wow cant wait to change exhaust tomorrow an really see what it can do thanks guys highly recommend these folks for your tunes an repairs..

Mi
Review №91

I knew I had officially entered the world of serious car enthusiasts the day I stepped into the lot of German Tech. I brought in my M Roadster which had just suffered engine failure due to a little nut that had backed itself out of the oil pump denying oil to the engine and causing it to seize. A BMW design flaw. Imagine. What really stung is the fact that Id just purchased the car from a guy in Lexington only two months before that. Found it on Facebook Marketplace. Replete with Dinan aftermarket upgrades and a custom matte black with metallic paint job, I surrendered this hot jobby to the guys at German Tech and as their reputations suggest, they rebuilt its young engine to perfection. Saved my life, I swear to God.If youre serious about your car, or if your car needs serious work, this is the place to go. Seriously. These techs are fluent in their field and it was a privilege to have them perform the work on my roadster.

Da
Review №92

I needed my front brakes replaced and because of the good reviews I decided to give German Tech a try. Ive never had a brake job on any vehicle done this good. I had severe vibration and all that was corrected with the brake job. I also had a loose front head light and they fixed it for me. They are very professional and the price was fair. I will be taking my GLK back for other services needed. Thanks German Tech you did excellent work.

Ke
Review №93

Great place friendly staff, Dustin Lewis is quite the employee most definitely deserves a bonus!

Je
Review №94

These guys were friendly, upfront, professional, and provided better pricing than the dealer, with still providing quality parts and service. Nice office with upscale waiting room.

cl
Review №95

I am very pleased with the service and customer care provided by Germantech. I feel they care about my car as much as I do. Very relaxed experience and I like that they are constantly looking ahead not only for you and your car, but in making improvements in there operation.

Da
Review №96

You probably drive a German car because your passionate about it and GermanTech is passionate about delivering service to their customers. If your looking for a local independent shop with the expertise, experience, and tools you need to look no further. Jeff and his team were very thorough in their service and suggested ways I could save money on upcoming regular maintenance. They were able to give me answers to my questions and returned my car in a timely fashion. You could pay more for this level of service from the dealership, but you wont find anyplace more dedicated to making sure you get the value for your money than GermanTech MotorWorks. Highly recommended.

je
Review №97

Siid was great to work with. He didnt push any additional services and was super responsive.

Aa
Review №98

They performed a diagnostic for me. A bad part was discovered from previous maintenance that GermanTech did not perform. I will use them in the future. Sid and the staff are great and kept me in the loop every step of the way.

Ji
Review №99

Friendly guys and great service! Wish BMW dealerships will operate and treat their customers like this :).

Ri
Review №100

You cant find a better place to have your BMW worked on! These guys are top notch!

Information
67 Photos
100 Comments
4.9 Rating
  • Address:1803 Laser Ln, Louisville, KY 40299, United States
  • Site:http://germantechmotorworks.com/
  • Phone:+1 502-493-4050
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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