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First Class Automotive
2300 Hikes Ln, Louisville, KY 40218, United States
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First Class Automotive
Comments
Ab
Review №1

Best service ever recommended. All the staff are great. Professional mecanic .You cannot ask for better .just want to thank them all .

Ni
Review №2

These guys are awesome. They do really great work and theyre very friendly and professional. They did a bunch of work to my Yukon Denali. I had a pretty major oil leak, and had to have the valve covers, oil pan, and front crank seal replaced. They did amazing work, and charged much less than estimates I got from another shop. I found out my Yukon was still leaking a bit of oil, so I took it back to First Class to have them look at it, it was the rear main seal this time. However, they were very honest with me and told me its a very minor leak and that I shouldnt get it fixed because of how big of a job it would be. Honestly goes a very long way! I highly recommend this shop, and will definitely be going back to First Class again.

ph
Review №3

First Class Auto brought my 2003 Lexus back to life, and did it all for a reasonable price. Very courteous and professional to boot!

Ga
Review №4

Personable and reasonably priced.

De
Review №5

Absolutely Perfect, very fast and great work . My 1 st experience but Ill never go anyone else .

Je
Review №6

If you’re looking for an honest and quality place to get car work done, this is your place! As a female who knows nothing about cars, you are always unsure of where to go for auto work. This is the place! My friend was told elsewhere she needed a new alternator, and told that to the owner. He could have easily given her a new one unnecessarily but was honest and told her it was just her battery. I 100% recommend this place for all auto needs! I even overheard some phone conversations and interactions with other customers, such professional and educational interactions.

Br
Review №7

I had the air conditioning system in my 1999 F250 Super Duty repaired and serviced recently. Moaz oversaw the work from start to finish. The process was completed professionally and in the time stated. The cost was fair with no surprises or hidden charges. Highly recommend.

E
Review №8

Great friendly fast service!!👍

Sa
Review №9

This place was great! I was passing through town, alone on a road trip and they were so kind and quick with service. Very honest people and great price. Would definitely recommend!

Ke
Review №10

Have been having problems with my 2005 Ford Five Hundred for over a year. Had taken it to two different shops trying to get a check engine light fixed. Was looking at taking it to a Ford dealer but didnt want to go through that expense. Even after my employee discount it would have been a very expensive fix. Found First Class and read their reviews and decided to take a chance. Im glad that I did. It took a couple of days to get the right part in from the dealer which is not uncommon in a car as old as mine. But they finally got it in and was able to get my car back on the road the same day. So far no problems and Im getting my gas mileage back again. Will definitely keep them in mind for the future.

Jo
Review №11

I was on my way out West when my Service Engine light came on near Louisville and after running the diagnostics tool from AutoZone on my van I decided to find a nearby mechanic to check it out. I picked First Class because of its Google Ratings. They took a look and assured me that all was okay and I should proceed with my trip. I was hesitant at first but here I am almost 2 weeks into my trip, have been to NM, CO, UT, ID and now back to UT and no issues at all, even in unexpected snow in June at 7400 feet! Thanks to them for being honest in their diagnosis. That can be hard to find for women in the auto industry and that is the sad truth! If I lived in Louisville I would be establishing a long term relationship with this shop!!

Re
Review №12

Okay, so we had a flat tire and these guys KILLED IT. They were insane awesome. So kind, so supportive, so nice. Honestly it was a horrible day changer, unexpected flat tire, but these guys walked three parking lots over to change the tire for us. It was so so so awesome. Ill be back here for any car repair stuff Ill need!!! Moaz was the most ACCOMIDATING guy. Seriously, go here. You wont be disappointed!!

Ab
Review №13

One word - Integrity. This place is exceptional. I have been there three times in two weeks and got exceptional service with very fair pricing. Good quality work, honesty and peace of mind. Will definitely be going back.

Li
Review №14

Great place! Super friendly and most importantly HONEST!

ya
Review №15

After I lost hope to get my BMW fixed. I heard about this place and decided to give it a shot.. and they did a perfect job. Also the staff there are nice and friendly!. I recommend this shop for whoever wants a good car repair place

St
Review №16

We’ve now been here twice and love this car place. The staff is super helpful, clear, and tells you the truth about what needs to be repaired. The waiting atmosphere is pleasant. I feel like the staff has been very tuned in to our needs while we were there, even turning up the heat for us when we appeared cold (without us even asking ☺️). All the other customers we’ve seen have been spoken to kindly and satisfied with their service too. We will definitely continue to have our vehicle serviced here. Thanks First Class Automotive!!

le
Review №17

I really enjoyed my first experience at First Class! Clean environment. I loved that Clyde (mechanic) was honest, patient with all my questions. Jay was great with communicating details.

Em
Review №18

Great guys and honest business!My husband and I stopped by to get what we assumed was a rattling muffler fixed, the guys took us back within 20 minutes and informed us the fix was much simpler and cheaper than we had anticipated. We really appreciated their honesty and fast service! We will return for further repairs when needed!

Al
Review №19

This place is great! I was in and out for a tail light repair within 20 min and paid almost nothing! Thank you for great customer service and great prices! I will definitely be coming back to this wonderful and knowledgeable crew for all of my car issues.

Ah
Review №20

Perfect services 👌

Ki
Review №21

This place is amazing. Very friendly and clean Brandon the service advisor is so nice and customer service is amazing. Fair prices and great atmosphere

St
Review №22

Would give no stars if possible. I am a girl who has worked in various lines of customer service so I do not take the time out of the day to complain unless something is really wrong. I don’t want any paying customer to be burned like I was. My car was in and out of this shop for over a month! I spent well over $700 just for new brakes and rotors.They assured me they found a part to fix my alarm system in my car and then it was the wrong part and then they sent it back for a new part they told me would work. They dodged me and avoided my calls for 3 weeks before I finally got ahold of them and got my money back. They told me they “couldn’t find the part” but if that was the case they should have contacted me weeks ago instead of me having to hunt them down. I went in there not knowing much about cars and they completely took advantage of me. They said they could fix my car and ultimately they let me down. They assured me they would take care of me and my car and they weren’t just in it for the money. I feel extremely manipulated and stupid for trusting them with my vehicle.

Cu
Review №23

Very professional, helpful and fair priced.

jo
Review №24

Had some major work done on an older Lexus. These gentlemen were very respectable, did great work, kept their promise on their quote, were straightforward - and on top of all of that, they beat the prices of the shop I *used to* go to by a couple hundred bucks! Looks like they earned themselves another customer!

Ma
Review №25

Great service. Knowledgeable and honest. I’m glad I found this shop. I have now used them several times.

Ke
Review №26

I really Love this place very very reasonable and they definitely take their work serious and you can tell they are very honest, most places will try to take advantage of you (especially us women ) but i can Honestly say that I will recommend this place to anyone . They’re incredible!!!

El
Review №27

Superb garage - speedy, efficient and reasonably priced. Refused the tip I offered them! Would not hesitate to recommend them...

Es
Review №28

Very friendly and easy to deal with, great experience 👍

Fl
Review №29

Most trustworthy shop I’ve ever had service from. Excellent diagnostics, will only repair what’s needed, and will have the work done very quickly. This is where I bring my vehicle from now on. Thank you!

As
Review №30

They worked on my car s brakes and tires when I needed it the most. Someday work and the prices were great. Friendly staff!

Ru
Review №31

First class Automotive I go to First Class Automotive when my car breaks down they do all they can do to service you the guys that work there are very pleasant to the customers. thank you first class Automotive

Da
Review №32

Good honest people, mechanics are very professional..5stars

Fa
Review №33

Great service, great pricing and work. They are my only go too shop for auto repairs. 👍👍👍

mu
Review №34

Excellent service, honest diagnostics for your car and very good Mecanic, in addition to a good price, I think I found my permanent Mecanic shop

Mo
Review №35

They have an amazing services, I always fix my car at this shop

Se
Review №36

Amazing service. I really recommend this place to let them taking care of your car.

Ro
Review №37

Ive never had a better experience anywhere.

Ex
Review №38

My visit was great and the manager was very nice and took care of my car the very first time . Thanks guys

Ma
Review №39

Moaz Bubul is the most discourteous lying person Ive ever delt with. I highly suggest not using this company because he feels he is above the law and does not have to abide by state and city guidelines. Do not do business with this company!

Al
Review №40

Highly recommend they are very knowledgeable and friendly price is very great

ur
Review №41

They save me from a scam 😪 thank you guys

Ta
Review №42

Great Experience With First Class Moaz Was Very Welcoming, As A Fleet Ive Brought Plenty Of Vehicles To Them And As Always They Never Disappoint! Great Technitions On Point Diagnostics And Fair Pricing, No Games or Runarounds Like Some Of These Local Shops They Get It Done And They Doint It RIGHT. No Doubt They Will Get My Business Every Time!

Ma
Review №43

Honest people, good service. Fair prices.

Ta
Review №44

I got all 4 tires at a great price! Not only are their prices fair, their customer service is amazing!

Mo
Review №45

I have had pretty bad exoeriences. I came here and was treated with respect, I left with knowledge and more understanding on what to expect from the future if my vehicle.I was truly thankful.this place is awesome!!

No
Review №46

Very professional, great costumer service, gets done one time, and great prices

Th
Review №47

Fair pricing, professional service, great staff. Try them and you will be sold.

Jo
Review №48

Great guys!

mo
Review №49

Good service good people

Ib
Review №50

The most expert, professional, and fast service in Louisville.

An
Review №51

Great people

Ta
Review №52

Best place

Ka
Review №53

Wonderful customer service

Mo
Review №54

I like their service. Thanks for your help

AJ
Review №55

Clyde and the staff are Pros. Enough said.

Ra
Review №56

Good service

Mo
Review №57

Great service

kr
Review №58

Clean

Re
Review №59

Excellent mechanics, professionals, good work the best that I have been able to find in this neighborhood, they do a good quality job, I recommend them whenever they have a problem with their cars, they can go with them, they will have the solution and best of all they do not charge expensive.Excellent mechanics, professionals, good work the best that I can find in this neighborhood, they do a good quality job, I recommend them whenever they have a problem with their cars, they can go with them, the solution and best of all, they do not charge dearly.

Information
30 Photos
59 Comments
4.8 Rating
  • Address:2300 Hikes Ln, Louisville, KY 40218, United States
  • Site:http://fc-auto.com/
  • Phone:+1 502-618-3704
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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