Purchased my new 2022 Kia Seltos from Rob Mac. He was great very professional and very friendly. Definitely would recommend going and buying a vehicle from Rob Mac at the Kia Store East.

Bunchy and Hana were AMAZING to work with and made my car buying experience such an easy, smooth process. They made sure I got exactly what I wanted and were very knowledgeable and honest during my hundreds of questions. If you’re looking for a new/used vehicle, Kia Store East is the best place in town!

Disgusted with the employees here. The finance manager, Jason argued with me and my mother over the phone for 20 minutes because his employee lied to us. His replies were well, she didnt directly lie to you. And thats all I care about.I sent an email to the store manager telling her that we didnt want to be in the same room as this guy again and what had happened…She asked to call but never did.Then, next time I went in, the front desk lady (multiple sales employees apologized for her actions) yelled at me (sales people had to run up to stop her and said this was normal behavior for her)…then went and got the finance manager specifically to put me in the same room as him after I told her multiple times that I didn’t feel comfortable being in the same room - to try and manipulate and overpower me. To make me feel uncomfortable so Id leave the issue.Jason and the front desk lady kept saying, “Well he doesn’t recognize you, so that must not have happened”. The argument with him occurred over the phone -something I’d mentioned a few times.Those horrible situations, coupled with the bad treatment from a maintenance employee, tells me that the leadership isn’t doing their jobs here.NO company should ever allow employees to treat their customers like my mother and I have been treated.When I was able to speak with the store manager, she said that she’d never received my email (though she replied to it). She did an amazing job helping to fix some of the car issues we were having, but never asked about the situations with her employees.The toxic environment here is disgraceful and nothing is being done about it other than some employees apologizing quietly to me.(The only department that I had a great experience with was the sales department. Those were also the people who apologized for my treatment)

Ive owned Kia since 2010. Love my car. However, their service department doesnt deserve even 1 star. I used to bring my car here for the first few years after I purchased my car, and waiting times have always been extremely long and unrealistic, so I stopped bringing my car. Last month I decided to give them another try. Nothing has changed. On 3 different occasions I dropped my car off at 8 am and told the service department (Laura, Cody) that I absolutely need my car by 2 PM. All 3 times, car was not done. Today 9/24/21 I only needed a tire alignment (since last week I purchased tires here and Technician could get it done by 2pm, even though I dropped off my car at 8am), so I told them again that I needed my car by 2pm but of course, bot done. I came to get my car at 4:00 PM, got inside of my car, started it and tire pressure monitoring system light is on (would someone notice that if they truly did some work on my vehicle). I got out and told them.about the ligh, Laura said she will have them checked it out and should be done in 10 minutes. Lets see how long will truly take.... So, I got my keys at 4:37...

On May 1, 2021 I arrived for my appointment with Sales Consultant Kim Lee at Kia Store East in Louisville, Kentucky. Prior to the appointment I had a phone conversation with Kim. I explained that I had been in a bad vehicle accident which left me without a vehicle for several months. I desperately needed a replacement vehicle. Kim reassured me she would help me as much as possible. Once I was at the Kia Store East dealership, Kim went above and beyond to help me. Unfortunately, my initial down payment offer was rejected. However, Kim didnt give up and was persistent in pursuing a solution for me. She worked diligently with her boss and the finance department to find an acceptable solution for me. The end result is that I was able to obtain a new 2021 Kia Rio with options that I absolutely love including Android auto & Apple Car Play, Bluetooth, backup camera, Steering wheel controls, safety features, and a sports mode setting! This is the first time I have owned a brand new vehicle which only had 8 miles on it! I am very pleased with my new 2021 Kia Rio and the warranty that goes with it!! I plan to keep the Kia Rio for several years and will return to Kia when I need another vehicle. Sales Consultant Kim Lee is the main reason for this. Kims patience, kindness, and sincerity are genuine and greatly appreciated! She made a positive difference in my life by her professionalism, persistence, and empathy. I feel she will continue to make a positive difference in the lives of Kias future customers. In summary, Kia would do extremely well to retain the services of Kim Lee as a Sales Consultant.

Went to the Kia store to finance my first car. They made the process so easy. And John was amazing he went over and beyond to make sure I was in the car I wanted and at a price I can afford. He answered any question I asked and was knowledgeable about all the cars. I would recommend anybody to shop at the Kia Store east and make sure you ask for John you want be disappointed

Were now Kia owners for life - thanks to our experience purchasing a vehicle from Kia Store East! Our initial communication with Devin solely over the phone and via text was smooth and consistent. Our in-store person of contact was Rob Mac. He was a delight! Even though we were there longer than expected, our experience was top notch. His personal attention, attitude and knowledge was refreshing. Its obvious that this store wants your repeat business and they are earning every penny!

The absolute best experience! We purchased a Kia Forte with the help of Rob Mac at the Kia store east location. He made the whole process smooth and a breeze. He answered all of our questions, he was very patient, and informed us on all we needed to know. He was very helpful and seemed to genuinely love his job. I 100% recommend this place, we were in great care.

If you are in the market for a new Kia you should go see Stephen Ashley. He was very courteous, knowledgeable and a pleasure to work with. He took the time to show me all of the features on my new Seltos. I am very happy with my new car and Stephen is a big part of that experience.

Do yourself a favor and ask for Rob Mac - he knows all aspects of the Kias and can answer every question or he finds someone who can. His impeccable service doesn’t end when he hands you the keys, either - I had an issue that I couldn’t figure out and gave him a call. He responded immediately and also got the head of the service department involved. I love my car and the way Kia East/ Rob Mac went above and beyond to get me exactly what I wanted.

Rob Mac was AWESOME to work with. He went the extra mile to get us the vehicle we wanted. All around great service. If you are looking for a great person to work with, we would highly recommend Rob Mac!!

Shout out to Austin Brumley and Janie Cunningham for making my car buying experience painless and expedient. These guys are the real deal. Honest and authentic. I highly recommend purchasing your new or used car here.

Rob Mac is the absolute best! The rest of the staff are pretty great as well. The process went smoothly and quickly! He really cares about his customers. Ive never had a better salesman and Ive bought quite a few cars! He has earned a lifetime customer! BEST Kia in the Louisville/Kentuckiana area!

We got the car of our dreams, all thanks to Rob Mac. The amount of care and attention to detail they gave us made our choice so easy. We got a KIA SOUL 2019, and feels like we never experienced the hardships that our previous car gave us. Rob Mac made this hard choice seem effortless. I’m so happy with our experience and our wonderful new car.

John Martin is the best, Excellent customer service hes better than All-State, your most definitely in good hands. I will most certainly come back in the future and will send any friend or family member his way blessings. The back office staff was also a big help actually lowered my payments by adding gap and road side assistance. If you happen to be there longer then expected they have refreshments on had. Kia store east truly set themselves apart from any other competitors!!! Blessings

I have never owned a new vehicle, so I was nervous about the process from the word go. But I shouldnt have been! Jacobi and the team at Kia Store East made it so easy (despite the late hour - we had to drive from near Owensboro) to get into my new 21 Rio S hatchback!Needless to say, this may have been my first new car, first Kia and first experience at the Kia Store East, but it definitely wont be my last! And believe me, I will definitely send my friends and family because the service here is beyond compare, anywhere!

I had the pleasure of working with Joey Peters at the Kia East location. He and the whole staff were fantastic. They answered any and all questions I had and even some I didn’t ask. I was concerned I would not get enough for my trade. They made it happen and got me in a car that was an upgrade from what I originally was looking for and at a price and payment within the range I had in mind. Overall, I would definitely recommend and am elated with the whole experience!

Bunchy, our sales assistant was very helpful. I had asked for assistance via the chat option on line and Bunchy called me within 5 minutes. I was looking for a 2022 Kia Carnival LXS with leather interior in a specific price range. Bunchy helped us get the options I wanted and met our needs. The vehicles I saw online had recently been sold or deposits were already placed on them for when they arrived. Bunchy looked for vehicles that had either just arrived or were in transit that would fit our needs and called us back quickly to let us know what he found. It turned out that one had arrived that morning but still needed the receiving inspection and the plastic interior covering removed. Bunchy made arrangements for us to view the Carnival LXS before it was listed on the site. We met Bunchy about an hour and a half later and test drove the minivan with the plastic still on the seats and dash.There are so many great features on the LXS base model with a few upgrades but most come as standard options. Bunchy helped us go through the whole vehicle, showing us how everything worked from what buttons do what to how to fold the third row seats. Bunchy even repeated everything he said twice because we had our 5 and 6 year old active boys with us, which translates to one of us listening and asking questions and then we switch out to let the other parent ask Bunchy all the same questions again. I highly recommend the Kia Carnival LXS (LX with upgraded seating option). The base model comes with tons of safety features that aren’t included in base models of similar type vehicles.The 2022 Kia Carnival LXS comes with 8 person seating with a removable middle second row seat. The second row seats are adjustable to accommodate more leg space which greatly increases the comfort level. This model also has back-up cameras, parking assist, blind spot warning, lane assist (help staying in your lane if you drift to close to or touch the center line or shoulder. It gently self corrects, which is nice if you are a vocal rock star in the car like I am).I rode in the second row center seat between our two boys during the test drive and I was pleasantly surprised by how comfortable and spacious the seats were. The ride was also surprisingly smooth and quiet. I continue to be surprised by all of the extra features I didn’t realize came with it as well, such as the front end camera that recognizes that you are in a parking space and automatically turns on like the rear camera does but in front when the car is in drive. I’m pretty sure the engineers spent time secretly observing my kids because they made the child locks on the doors impossible for kids to undo without you knowing something is up (they aren’t the little switches that kids can slide up on their own so that when we’re waiting at a red traffic light, my 4 year old opens the rear passenger door just as the light turns green or worse while we are driving down the road, because he knew how to take off the child lock on the door while I had my back turned when all the kids were loading into the car before we left. )I digress, so as for financing, we got a great rate in the end, but they make some assumptions that can make the rate appear higher than what you might actually get after the credit check is run. If you have good credit, the rate will most likely come back lower.I would also like to point out that Bunchy gracefully and patiently explained the “protection package” extra cost a few times, but it seemed pretty expensive for what we would get. I thought the mark up was included in the price I saw on line, but it wasn’t. After looking at information on Kelly Blue Book, it’s a standard separate pricing and can vary in price. The manager worked with us on price by increasing our trade in value. Overall, it was a great experience, service and vehicle warranty!

I am from Lexington and drove 70 miles to Kia East because of the poor customer service I experienced at Car Town Kia near Lexington. It was worth the trip because their service was exceptional. I spoke with real people on the phone, both service advisors were incredibly nice, and they finished the service to my car sooner than expected. I highly recommend this dealership.

Purchased a Telluride from Will Shelton and couldnt be happier with the results. Will helped me get into a Telluride that matched exactly the trim and options I was looking for. Thanks Will!

They were great! Matthew Bunch was very helpful. They worked with me. Help make my payments reasonable. I left with a KIA soul the same day. Everyone was friendly and helpful. Bought a KIA van 15 years ago there. Now, my KIA soul and Ill buy there again!! Loving my new KIA!!

Austin Brumley and Janie Cunningham made our car buying experience painless and expedient. I highly recommend purchasing your new or used car here.

Kia store east is amazing we have purchased plenty of vehicles from them they have great customer service they won’t have pressure you into anything and they are super knowledgeable, definitely recommend Rob Mac he keeps it real and treats you like family!!

I had the best experience at the kia store east with this guy name John Hampton. Even though I wasnt able to get the ride, he did everything in is power to help me. I would definitely recommend John Hampton if you are trying to get a vehicle at the kia store east.

I absolutely love the Kia Store East in Louisville Kentucky and Rob Mac deserves the car salesman of the CENTURY award! He mekes the car buying experience fun and easy and he genuinely cares for his clients! A rare quality to find in car sales people. Thank you Kia!

I had a great experience thanks to Kim Lee, she made a beautiful 2021 Kia K5 GT Line happen for me. Even made it happen with the red interior, never in my life did i think i can afford a car like this at 25 years old. She even came in on her day off to show me the car and make sure everything went well with the pick up of the vehicle. I’m originally from New York and now I can roam around Louisville thanks to her. If your looking for a car and want a dealership agent that looks out for your best interest, request her!! She gets it done!

Outstanding service and a fun experience was provided by Mr. Paul Parlock III!! He was open, and honest with the answers to all our questions!! We love our new Telluride!!!

Rob Mac made buying a new car the easiest process possible. He is an incredible person and really cares about his customers. I will definitely recommend him to all my friends in the market for a new or used car. Thanks Rob!!

My wife Bought a used car the first week of March 2021 and they still haven’t provided us a title to it after 4 months. They just keep providing new temp tags. However, about a week ago when the temp tag expired again, they just changed the date on it with a sharpie. This doesn’t seem like a reputable business at all. We even checked the Jefferson county website and there is still a previous owners lean listed against the car. We will not buy from Kia Store East ever again. Thinking about just returning the car and demanding our money back.

Very friendly, good honest people here.... they did what they could for my car and was a good help but sadly... I could not afford their services offered to fix my car for the 4th time... very expensive!!!!! BUT hey thats life sometimes.... right? Busy place, good customer service... stay away from the Preston KIA store, go here.

Kia store east is a great car dealership. My experience has been with Robert (Rob Mac) McAlmont. He was there for me when I bought my very first vehicle. I must say I am on my 3rd one. He is friendly,very patient,not pushy and works with you in order to get the best outcome. Over all he is excellent at what he does. You will be blessed if you need a vehicle.

Salesman Will Shelton worked with me for over a week to find me the perfect Kia Soul.I had been T boned in my former Soul which was totaled. I was hit directly in the driver side door by a guy speeding through a stop sign and suffered a concussion. I think that tough little 2012 Soul may have saved my life.I didn’t even consider another dealership, or car model as my previous experience at Kia East was also first class.Will searched to find me the perfect 2016 Soulthat had low mileage and like new.Thanks Will, I highly recommend you and your dealership.David

Matt Bunch was great!!!! He was helpful and knowledgeable! He knows his cars!!! Responds fast and doesnt leave you hanging! Very honest and not pushy at all, like I feel you find in most dealerships!!! Matt went the extra mile to have the car detailed and topped off before I finished signing the papers! He really gives the 5 star service. Thank you Kia East and Matt !!!!!

Camden was great to work with and very patient. Recommending him to friends

We bought a 2020 Kia Telluiride from the Kia store and had an amazing experience. We are military and have actually moved away from the area but we were going to drive 4 hours to buy a car because we had such an awesome first experience. Called today about getting a 2022 Telluride and was informed it would be 4000 over MSRP what?! When I said I am not paying over MSRP Rob Mac told me ok, well good luck in your search. So frustrating!

Although I am not familiar with all of the Kia workers, I do believe theyre all very knowledgeable and friendly. I will say however one in particular is superb, Rob Mac. He is and has always been very kind and helpful to me and my family. He goes well above and beyond to help his customers and he should have a picture of himself be listed in the dictionary next to the term Customer Service. He truly is the definition of astounding customer service. He is the reason I, my family, and countless others shop at this location. Kudos all around to that store, but especially Rob. Well definitely be back, no question.

I worked with Kim Lee. She was fabulous! I went in told her exactly what I needed and there was a little snafu with the wrong car being listed on the agreement document, but her and the gentleman working to find financing corrected it quickly and were able to get the loan to my payment requirements and with the down payment I had. They worked very hard to make sure that I was able to get into my 2019 Kia Sorento. I am very pleased with working with them and will reach out to Kim in the future if I have any car needs. Thank you.

Kia Store East, is one of the best dealerships me and my family have ever been into. Thanks to Rob Mac they gave us the best possible trade-in price for my wife’s car and they were able to match the price that we saw on others dealerships outside of Louisville. We are great full for everyone in Kia Store East and thank you all again. - Kevin Lanning

We’ve had two great experiences at Kia Store East in just a little over a year. Our most recent sales rep, Devon, was excellent and made the entire process fun and stress-free. Highly recommended.

Rob Mac is the man!!! Great experience and service. We went in with a goal and he got us there. I would recommend him to all my friends.

I had a great experience here with every employee involved. They’re fast, customer oriented and super friendly. Thanks for my new used car guys!

This was my first time buying a car and thanks to Rob Mac it was so easy! They were incredibly welcoming and left me feeling confident in what I was doing. Highly recommend!

We had a wonderful experience working with Devon and Janine! My girlfriend and two kids actually had a unique situation and visited quite a FEW Kia Dealerships in different states, and we were the most satisfied with this location. Other dealerships were not so friendly and some didn’t even let us test drive the car we wanted!Devon treated our family with kindness and respect and was so fun to work with. Everyone was friendly, genuine and welcoming. So much so, that we decided to purchase our Telluride with them even though we would have to travel back to pick it up once it was ready!Through all the craziness of COVID, it was a pleasure to have such a wonderful buying experience with this Kia team. Thank you for making our new purchase even more exciting and special Devon!!See you all next time! 🥳

Devon Poling was absolutely amazing! Everything was done over the phone and I could not have asked for a better experience. Can’t wait for my car to come in and go pick it up and hopefully meet the amazing Devon in person. Thanks so much!!

Devin and Rob Mac did an excellent job taking care of our needs and getting us in the vehicle we were looking for. I will recommend them to anyone I know looking for a vehicle!

Just bought a car from Rob Mac. He went above and beyond every step of the way. He literally spent 7 hours with me, between two days. Never pressured me, never asked for my number (left it up to me to call or come back), showed me where every penny was going. He was fun, personable, the list goes on. I HATE the process of buying a car...not this time. I will continue to go back to him and refer everyone to him. Rob, here’s the ten star review I told you I’d give. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Prior to my last post, Devon called me and started entire sell. So, since he called and started the communication with me, ive decided to delete my last post and give them a good rating. Just hope I get into a new car.

Matthew Bunch was the one who helped me get in my car and it was a great time all around! Very friendly and knowledgeable, will answer all of your questions. He even stayed in contact with me while we found something that really caught my interest and he found that one for me! Couldnt be any happier thank you!

Had a wonderful shopping experience shopping at Kia East. Great customer service from start to finish. Will definitely get my business again. Thank you Kia East!

Had an excellent trade-in/purchase experience working with Bunchy at this dealer. He was attentive, informative, straightforward and extremely pleasant to work with in all regards. Highly recommend!!

Camden Cash is a really honest guy and will make sure you’re taken care of.

Recently purchased a vehicle here and very thankful that I did. Jacob was the representative that helped me and my wife and I must say that he is Awesome.

I went in for an oil change with a coupon that stated an exact amount for the services I was receiving. I did not get the price stated on the coupon and when I called to speak to the service manager, she kept trying to explain the coupon and was basically telling me, even though the coupon stated a direct price, it was not a direct price, but a discount. Eventually she asked, well what do you want, a couple dollars back? At that point I told her after only having my car serviced at Kia since I bought it, I would not be returning to Kia. Terrible customer service in my opinion.

Sold my car here over Memorial Day weekend, was told the financial person wouldn’t be back until Tuesday and they would call by the end of the week when my check was ready to be picked up. Never heard from them, and tried to call on Friday to get an update. Was hung up on multiple times when trying to inquire about my payment. Once I got ahold of someone they said they can write me a check right then. I arrived at the store and the only friendly person was the salesman who I discussed my car with during my last visit. When I told them I was there to pick up my check they appeared very displeased. They gave me the vibe that they were hoping I’d forget about the payment so they wouldn’t have to pay me my money. I was not impressed with the professionalism of this place and will not be returning any time soon.

We got the deal we was looking for, but I do feel we should have gotten more of the “red carpet treatment “. When you spend 30k on a new car, I guess you expect a little more. We didn’t get a tour of the dealership, which is usually normal. Usually a salesman goes over all the bells and whistles with you. We purchased a new Mustang three years ago and we left the dealership very satisfied. We felt like this was our day and they did everything possible to make it special. We also got a very nice letter from Ford thanking us for the purchase and a really cool accessory brochure. The only thing I’ve gotten from Kia was a letter explaining how to make the payment. We love our car, but we feel customer service and satisfaction is lacking.

Rob Mac is so wonderful! He had great communication with my husband to make sure I could get my dream car, and made the process so fun and as simple as it could be. Everyone who interacted with us and helped us out during this process was extremely nice and so, so helpful! I had recently got married and had a bit of a mix-up with my down payment check, between the bank and Kia, but everyone at Kia was so understanding and worked with me to get it all situated. In all honesty, I’ll probably go back over there sometime just to check in and chat with Rob Mac! Amazing car buying experience!!

Rob Mac has always been the most informative, patient and customer service oriented person in the auto industry in the city of Louisville !!! My family has purchased all of their vehicles from Rob since the late 80s and will not go anywhere he is not. On top of all of this, if you are making a bad financial decision, Rob Mac will steer you in the right direction unlike some sales people who dont have your best interest at heart. Finally, not only do they have the best selection of Kia vehicles, but they also keep the finest used vehicles in the area !!!

Rob Mack is the best!! If you are in the market for a new vehicle I highly recommend you go see Rob Mack at the Kia Store East! He will treat you like family, he is honest and he truly has your best interest at heart not to mention he will make the entire experience fun!!! Yes fun!!! Everyone at the Kia Store East was very friendly and helpful!! Great experience and LOVE my new 2021 Kia Sportage!

I cannot brag on this lot enough! Everyone who works there was amazing and did everything they could to get me in the vehicle I wanted! My sales person was Matt Bunch (Bunchy); you will not find a better sales person! He was kind, attentive, and continuously went above and beyond! I absolutely hated going to dealerships and buying vehicles in general; that was until I went to kia and met Matt! He has changed my views on the dealership and car buying experience completely! Kia East has gained a customer for life and while everyone was fantastic they have Matt to thank for that! Trust me, you will not regret giving Kia East your business, I definitely dont!

Wherever your considering buying a Kia, feel free to stop looking and just go see Rob Mac at Kia East. He wont be the guy waiting out front for someone to hustle . . . Hell be the guy sweating and working his tail off for his clients.Bought our 2nd Kia Telluride from Rob Mac. Would recommend anyone who doesnt want the typical car buying experience to go see Rob Mac. He wont waste your time; I genuinely believe he cares about his customers for the people they are.I gladly drive by multiple dealerships to get to him. He has my paper work ready, car up front and ready to leave the lot. If you work with him, he cant make things happen quick and get you back on the road fast.

Had a easy purchasing experience. They had the vehicle I was looking for at a good Price! Devon was my salesperson and was responsive and great to work with.

My husband and I went in this past weekend needing to purchase a new car for him. He knew what he wanted but was hesitant due to never owning a kia before. Matthew, or as his name tag read Bunchy was EXTREMELY helpful and answered every question my husband had and more. We were helped in every step of the way during the process. I now am lucky enough to be working with Matthew to try to get me into a new vehicle! The camaraderie in the dealership was amazing, watching them all help one another both with the cars and greeting their customers was wonderful. I look forward to doing business with them for years to come!

Longest wait time ever, and I even had an appointment. Plus they suggest things you don’t need that are too expensive and labor is pricey compared to other service centers.

Rob Mac made this a great experience and I would recommend him to anyone!!

Cant brag on this store and the staff enough. I purchased a new Telluride from Bunchy last month and picked it up over the weekend. Less than a 30 day wait to receive the car from time of ordering and the service was top notch. Not to mention, I purchased from out of state and the transaction was super smooth. Thank you so much Bunchy and crew, I will def. be back to see you for any future KIA purchases!

I wasnt going to be in the market for a car until January. I talked with Will Shelton and he was able to get my daughter in a car with no down payment. Will is very courteous and helpful. We were there for about 2 1/2 hours. The best car buying experience I have had. If youre in the market for a car, I highly recommend you stop by KIA East and speak with Will Shelton.

Kia Store East provided a wonderful experience for myself and my friend. We were both needing to trade out of leased cars from BMW and Robert McAlmont, Jr. was able to make that happen. He put us both in brand new cars! My car is beautiful and I can’t imagine driving anything else but my Kia Sportage. I recommend Rob Mac and Kia Store East to anyone who is looking for great customer service, professionalism and a car that you’ll definitely be happy with.Thank you, Robert McAlmont and Kia East!

We have just purchased our ninth car from Rob Mac at Kia East and will always go back to him for all of our vehicles! He is always friendly, professional, goes the extra mile to cater to your individual needs and is as genuine and helpful as a member of your own family.All of the staff at Kia East go above and beyond to take the best care of their customers.Very satisfied customer!

Devon @ The Kia Store East was amazing to work with. Very Professional, wanted to make sure that I got the car that I wanted, therefore I never felt rushed or pressured. Highly recommend

Sharing my experience buying a car with this business. Had a wonderful experience with the sales consultant, Josh. He worked with me over time, and didnt try to rush me at all. His salesmanship and knowledge of the vehicles on his lot was excellent. Josh and Janie, the sales manager, worked diligently with me to come up with the most affordable price for me on the car that was purchased. I highly recommend Kia Store East. Ask for Josh!

Rob Mac is amazing. Got my new car where I could afford it. Veryyyyyy nice, energetic, and will not push you in anything.

Devon P. Helped me purchase a 2021 seltos. He was very helpful and was very informative about all vehicles I was interested in. He did a great job. Highly recommend working with him.

We went into Kia to look at the Seltos for my wife, and she had no interest in the Soul. As we talked to our sales person, Rob Mac, he listened to what we were looking for and suggested we go ahead and drive a Soul. He thought it would be a good match for my wife. We drove the Soul, and she fell in love with it. Rob Mac was extremely kind, cared about us, really listened to us, and I got the feeling that he cared more about the fact that my wife was happy than he was to make a sale. He worked a very fair deal for us, and we could not be happier. Great job Rob Mac and Kia!

Eulises took care of me! He got me in a brand new Kia!

Devon was great to work with. My wife and I felt comfortable and never felt pressured. He helped us get the vehicle we loved. Thanks Devon!

This has been the best car buying experience for me in a long time! Jacobi was very attentive, very knowledgeable and was able to get me into a very nice brand new Kia Optima! I absolutely love it! My family loves it! The main features I love the most are the safety features! I feel a sense of comfort every time I put my 6 month old in the car now! Thank you so much Kia Store East and thank you Jacobi for helping me finally find the perfect vehicle for me! I couldn’t be more excited.

I had such a great time at this location! From the beginning Rob Mac treated me like I was family and made sure I was making the right decision and getting exactly what I wanted. I am a super indecisive person and Rob had no problem pulling up multiple different vehicles for me to test drive and telling me the difference between them.He was extremely patient and really took the time to make sure I fully understood the entire process and what my options were. He has such a contagious personality and is extremely upbeat and I really appreciated his help, and I LOVE MY NEW CAR1

I have nothing but much respect for my salesman, Rob Mac!!! I called Rob from Florida and ask for help finding a dependable car for my aunt in Louisville KY, and he went over and beyond and took great care of my aunt, awesome awesome job!! She is so happy and feels safe with her new car. I will always refer my friends and family to Rob because his is straight forward, honest, and looks out for your best interest. Thanks Rob once again for taking care of my aunt

On an impulse my daughter and I called Kia East and spoke to Rob Mac. We came in to look at cars and Rob made us feel right at home. He is AMAZING!!!!! He did whatever he could to get me the car I wanted!! I HIGHLY a recommend buying your next Kia from Rob Mac! He is the MAN!!!!!

Bought a lovely 2019 Kia Forte LXS from them just yesterday! The team was great especially bunchy! I ran him all over that lot for 3 days to find me something I loved and he did it with no problem! He made the process 100x easier! Thank you bunch & everyone else at the Kia store East! I appreciate all the kindness and hospitality!

I recommend service here at the Louisville east location to everyone that I know that is interested in leasing or financing a new Kia. I would like to give a special thanks to an employee Paul Parlock!!! He truly exceeded my expectations and helped me exactly what I was looking for and his customer service it truly immaculate goooooo Paul 😃! It’s a 5 star rating review from me 🤩

I recently had the huge pleasure of buying a Kia Soul from Mr. Rob Mac. Believe me when I tell you, that he is phenomenal at his job! He took an experience which can sometimes be nerve racking, uncomfortable, & filled with pressure, and turned it into something that was fun, exciting, and pressure free. I was referred from a friend, who is also another loyal Rob Mac customer, and I couldn’t be more pleased! I feel like he treats his customers, how he’d treat his family...checking in to make sure everything’s still going smooth, even asking about family members! He’s definitely gained a loyal customer, & i’ll refer him to everyone I know : )

Thank you Rob for helping in the process of getting my first brand new car. I came in unhappy. I left very happy.

My husband and I chose Kia Store East to purchase an Explorer and we had a great experience. The guy who helped us, Jacobi, was really helpful but not pushy at all. They explained things in a way to help us make a decision but they didnt pressure us at all. We were really glad we chose Kia Store East to purchase our new Explorer.

We went to KIA the other day looking into some of their available cars. Devon was such a great help and really worked with us to get us an amazing deal. Were so happy with the service we received, it wasnt pushy or like your typical sales person. Plus, they were all so kind about our crazily curious one year old.

Wonderful experience. Huge shout out to Tyler and Rob Mac. Great people making great memories.

I have had an awesome experience with Kia Store East! Thanks to Mr. Robert “Rob Mac” McAlmont,Jr.!!! He is an amazing Sales Consultant! He has made my purchase experience so easy and smooth! He listened to my needs and what I was able to manage. He worked hard to present me with deals that I could not only be satisfied and comfortable with, but went over and beyond what I expected.Rob Mac has been such a blessing to me. He does an excellent job with knowing what I’m looking for in a vehicle (options, color,etc). Thats probably due to the number of vehicles I have purchased from him. LOL! Because of his superior salesmanship, I just purchased my 4th vehicle from him! A 2022 Kia Sportage!!! Never a long drawn out process. He’s Always prepared with the deals when I arrive and each time I left with a new car that same day. Thank you Mr. Robert “Rob Mac” McAlmont, Jr.! If you are interested in a new Kia, I highly recommend Rob Mac to assist you with your purchase at Kia Store East!

Great service, great staff and love the new car! Big thanks to Bunchy for the service. Ask for him if you drop by!

I would like to thank both Matt and Ben for all their assistance and professionalism selling me my new 2021 Kia sportage. Customer service was outstanding I felt they really cared about me getting the vehicle i wanted and at a great deal. I feel our relationship has just begun! I am looking forward to my future service appointments and the great service i hope to continue to receive. I highly recommend KIA East of Louisville.

Great overall experience, no pressure to buy. Jacobi, was very knowledgeable and professional during the purchasing process. Love my car, and thanks to Jacobi and the Kia team for making the process pleasurable. Would highly recommend Jacobi to anyone whos looking to purchase a vehicle.

I appreciate all the dedication and hard work that Devon put into so I could get into a more comfortable vehicle that fits my needs...I highly recommend this dealership..You guys rock

Purchased a brand new 2021 seltos lx. Devon Pullins was awesome to work with. He made sure the transaction was nice a smooth.

Devon was amazing!! The easiest car buying experience Ive ever had. Plus they delivered the car to me. The whole process was super smooth. He got me exactly what I wanted!!! I will forever be a Kia customer because of the great customer service. Devon was outstanding and answered every question I had!! If you looking for a newe car go see him!!!

Rob Mac is incredible! I have never had such a pleasant experience when buying a car. He is respectful, professional and gives you a great feeling of walking you through the entire process. Truthful and no pressure while providing the answers to any questions. Love my Kia Rio and couldn’t be happier!!

RobMac is the bomb. My family has known him for almost 30 years, and we have brought 5 new cars from him in that time. He has always be fair and gotten us the best deal possible. I will continue to do business with the Kia Store and RobMac as long as My wife and I can drive it off the lot.

Its not too often you find a car dealership you actually like going to. Devon was a great salesman. Not one time did I think I was getting screwed over. He really went above a beyond on his customer service. He even delivered our car and picked up our trade. If you decide to buy a car from Kia go to Kia Store East and talk to Devon.

Between everyone in my family, weve now purchased 9 different vehicles from Kia Store East. Weve been very happy with each purchase and we love Rob Mac! He always goes above and beyond for us and makes the whole experience great, thats why we keep going back.

Cody Johnson was absolutely great. I had a bad experience with another Kia Store, so I decided to bring my car to this location and I received far better service. Cody kept in touch and gave me everything I needed. I’d definitely work with him again.

Rob Mac is the best salesman ever. He just sold my mom a new car and makes everything better and easy

Devon was great in helping me buy my first new car. The process was easier thanks to him. He always made sure i was comfortable and even offered to get me something from the gas station while he filled my tank up! Ask for him next time you want a kia