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Overley Automotive
3800 Fern Valley Rd, Louisville, KY 40219, United States
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Overley Automotive
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St
Review №1

Great service good mechanic good price they did a get job support them

To
Review №2

Great work, reasonable prices. they are so good that they are very busy. takes awhile to get in and get car back. but it was worth the wait and I was able to manage without the car during the process.

Jo
Review №3

Could not ask for better service. Everyone is friendly and helpful. Waiting room is the cleanest and neatest in town. Cost of repairs is very reasonable.

Je
Review №4

Real nice and very helpful. They did a real good job on my car.

Fr
Review №5

My starter quit working. What an exceptional repair job. For all my vehicle repairs this business is always on top of the issue. They always make sure my vehicle works, period. No lies or excuses. Very prompt. Thanks

Be
Review №6

Overley Automotive does quality work. They are always professional and very communicative.

Ka
Review №7

Honest, sincere and hard working. What more could you want!!!

K
Review №8

Very thorough and worth it. Ill definitely come back.

Te
Review №9

Im out over $600 that still hasnt fixed the problems. Now I got too go anouther shop and start over. It pulls to the right traveling down the road and floats in either direction on bumps and crossings. Apply the brakes, it all straightens outand smooth. The bill was around $650 to replace the two new shocks in front end with more new shocks and do an alignment. This was too fix it. I said what ever it takes to fix this.! Its not the money part, I just wanted my vehical fixed.

Sh
Review №10

Replaced wheel bearings. Dropped my car in first thing in the morning before they opened. Called explained that was going on. They called me after they checked it out told them to please fix it. Was done by the end of the day!! Honest awesome people to work with.

Al
Review №11

Excellent work at reasonable prices. Great customer service with clear explanations and prices for different options.

Ll
Review №12

My wife and I have used John Overley for several years, for several different vehicles. They will do you right every time and they appreciate your business. Weve experienced multiple times for small things that they didnt even bother to charge us. They are honest and want you to be satisfied with the work they do for you. Give them a try and Im sure youll become a regular, making it harder for me to get an appointment.

St
Review №13

Very professional. Great job on 71stingray. Doesnt try to do more than what you need and very smart people working on your autos. And always keep you updated.

Ma
Review №14

Great Job! Friendly!

Ba
Review №15

Had appointment for 9:30 AM. They didnt get it into the garage until 10:20 AM.Told me repair would take about 1 - 1 1/2 hours. Took nearly 3 hours. No communication, no updates unless I asked for them. This was my first problem with Overley Automotive. Previous experiences have been satisfactory.

Ka
Review №16

Have been taking all my families vehicles to this shop since I moved to town over 10 years ago. Always prompt service, even on bigger service work. John and Nick have helped us keep our cars in good running order, even when we were on tight budgets some years. They won’t try to sell you parts/services you don’t need, like so many shops! (For example, took my spare vehicle if for four new tires and they called me to recommend I only get two, as the other two still had over 10,000 miles life left!) Have taken several used vehicles here for prepurchase inspections, too, so we would know what we would be facing. They pointed out some expensive issues, that we would have been stuck with otherwise. Gave us complete information to make the smartest buying and negotiating decision for our daughters first car!

Ch
Review №17

Used them for the first time. Had some problems with my cooling system in my 2013 Ram. They kept me updated with everything. Told me how much everything would be before performing any service. They are great to work with. I would highly recommend.

Ja
Review №18

Had to have engine replaced. Found me a really nice used engine. Great job, John always goes WAY above in service then he has too. Great guy, Great service, only place I will go!!!!

He
Review №19

Does a good job all the time I just him with my car does it right the first time

Wi
Review №20

They only fix whats broken, an at times id think it was one thing, and it would be somthing else an they are quick too tell you . i,ve save $ at overlys.👍.

Ra
Review №21

Stay away from this shop we had our SUV repaired at shop and he sold us our same part back to us for DUBBLE the cost of a new one my SUV was a special order and the drivetrain system have vin number one the parts well if he replaced it why do I have the same vin number on the part he said he replaced this guy will rip you off and later send you a text that asking if your SUV is ok why because his guys cause more problems down the road so dont get your cars repairs done here

Be
Review №22

I got a free oil change because John Overley sent me a credit voucher in the mail to use towards any service. I was happy with the quality of the work.

Pa
Review №23

I love this place they rocked it out great customer service great time great price will never go anywhere else...me

El
Review №24

Great place to have your repairs done. Very friendly family owned place. I have had to take two vehicles there to have repairs and they have done excellent work. And you do not have to wait forever to get your vehicle back.Very reasonable prices on repairs and oil changes. Highly recommend

Le
Review №25

I havent even had my car worked on, but after speaking to Nick my faith has been restored. After being talked to like a stupid female by several mechanics, Nick listened and was very professional. He spoke to me like a human being with car troubles. That made my whole day better. Thank you Nick.

Ja
Review №26

This is a really good place to take your vehicles. They do good work and check back with you a few days later to see if everything is ok and that means alot. Nick and the rest of the guys know what they are doing.

Fr
Review №27

They always deliver! Great service, friendly staff, and very knowledgeable. Kenway Distributors always choses to send our vehicles here.

Da
Review №28

Several friends and co-workers recommended John Overly Automotive to me several years ago and Ive been a customer there ever since. Reasonably priced, always finish work when they promise and often sooner, and completely satisfied with everything Ive needed for my car. Id definitely recommend them for all your automotive needs!

Br
Review №29

Wow, I honestly don’t know where to start glowing about this place. I recently purchased a Volkswagen Passat in North Carolina & needed to drive it back home to Denver. About 20 miles east of Louisville, my water pump & timing belt faltered. While stranded, I found these guys doing my research & I’m so glad & fortunate I did. They saved my life honestly. Everyone here is super professional, Phil was the ASE-Certified Master Tech who punctually & professionally repaired my car, and their pricing in a pinch was incredibly fair. If I lived in Louisville, this is where I’d go forever for my automotive needs.I made it back home halfway across the country safe & sound & I couldn’t be more grateful & thankful. Best automotive shop in Kentucky hands-down. I appreciate you Overley’s!

Ja
Review №30

Professional and great customer service

Br
Review №31

Adjusted the brakes on my 67 dodge van. Now works great. Glad theres a place thatll still repair 50 year old vehicles and have knowledge of drum brakes.

Ma
Review №32

I tried taking my vehicles elsewhere but keep coming back.

St
Review №33

Very helpful over the phone

Er
Review №34

Excellent service. John and his team are always available to help with any issues. Fast, friendly and reasonably priced.

Ju
Review №35

Great service at a good price. Their auto club is great. Makes a good value on prices even better and.more than pays for itself. Entire staff is great.

Mi
Review №36

I lost a wheel while traveling through Louisville and was taken here by the AAA tow truck late Thursday night. They had my car repaired and ready for me by Friday and the price was very fair. Furthermore they contacted me a few days later to make sure i was still satisfied and that i was no longer having any issues. Highly recommend them

Su
Review №37

John Overley Automotive is the best in the city. You will never wrong leaving your vehicle. Always reasonable, honest and fair. Highly recommend!!!!

st
Review №38

John and Nick are very honest and great people who will help anyway they can

An
Review №39

Thank-you to Overley Automotive for the accurate diagnosis of my Corollas problem and for the fine workmanship and attention to detail to repair that problem. I deeply appreciate the fact that I know my car in good hands.

Co
Review №40

I had a caliper bolt fall from my car n I drove some miles from Chicago heading to Florida everyone else I called told me that I had to wait until the next day when these guys got me right n plus warranty the screw real good people check them out I dont believe they would let anyone down

Ka
Review №41

I have found a decent and reliable place to service my vehicle. They get it right the first time around. THANKS YOU JOHN AND YOUR TEAM!!

Ca
Review №42

I could not be more pleased with the professionalism and quality of car care you get here. This is a family business that treats you just like you are family. I have been here for everything and they are always capable of quickly diagnosing the issue or issues and fixing them quickly. They have reasonable prices and are always 100% upfront with you. They dont just fix stuff and charge you for it and not tell you like some other places. They have an amazing staff that knows what they are doing.

Tr
Review №43

This place is special.....they were very professional and kind. Fair prices.....stand up guys. They have my future auto repair business. 😁😁

Br
Review №44

I appreciate how they know my car and me, and take care of us both!

Ke
Review №45

Trustworthy staff, I never feel taken advantage of when I leave Overley Automotive. Work is always done in a timely manner and they can typically get you in on the same day. I’ve been a customer for 2 years now and I’m not going anywhere else!

Jo
Review №46

The staff was great and I appreciate their honesty. Liked how they gave me options on my vehicles repairs. No high pressure!

St
Review №47

As a repeat customer of John Overley automotive I can not say enough how grateful and pleased we are of the work John and his staff have done to our cars.They do quality work at a fair price and stand behind everything they do! They usually can get our car “in and out” in one day if possible and that means a lot to us.His shop is very clean,modern and organized and a true reflection of him and his staff and the work that do!Thank you again!

Jo
Review №48

Very honest. Will bring my cars here from now on.

Ro
Review №49

As usual Overley went above and beyond to get me back on the road. Ill be back next year.

Ar
Review №50

We lost a wheel bearing on the Jeep we tow behind our motorhome while staying near Louisville KY. AAA recommended and towed it to Overley. Lucky for us! It was repaired the next morning, we were offered warranty through NAPA since we live in Nebraska, and we received a text message after we returned home asking if everything had gone well! Amazing! The shop was clean and the staff was polite and professional on the phone and in person! Because they were so efficient, we were able to do things we planned in the area over the Fourth of July weekend and returned home safely! Thanks!

To
Review №51

If you ever find a car repair shop that does GREAT work and one who you can TRUST!! you would stay with them for ever. Well I did!! John Overlay is the place to go! A very good man, running a great business. Tom Cundiff

Ma
Review №52

Like the customer service. There up front with what they can do for you. Would always use them for my automotive needs. Wish they could work on my diesel truck that would make it fantastic.

Ro
Review №53

I believe when a man puts his name on his business he is trustworthy and a professional, it is his reputation, John Overleys is all of that!

M
Review №54

In all my personal experience using John Overly for 4 different vehicles over the past few years. They have always exceeded my expectations. I can recommend them wholeheartedly for their honesty and integrity.

Ji
Review №55

I have to say this is the first time I have EVER trusted a car repair company! Ive always gone to the Big Franchise Shops and always felt pressured into repairs that wasnt necessarily needed immediately and the amount they charged! At Overly Automotive Ive not been pressured into anything, even been told that certain repairs can wait! And the warranty is unheard of any where! So 5 stars to you guys!, This is an honest business man and that is hard to come across nowadays! Keep up the good work!

Ro
Review №56

This place is great! Needed a new water pump. They were able to fix it on Oaks Day. I was not able to get a ride back to the shop so they came and picked me up. I highly recommend them!

Pa
Review №57

This shop is consistently honest, up front, and does quality work. The owner closely oversees the work being done. The waiting area and entire facility are modern and clean. They make every effort to create repeat customers.

Eu
Review №58

Overleys was voted the best auto service by the local neighborhood association. A well deserved honor, because they are the best. They do excellent work, stand behind everything they do, and do it all for a fair price.

Am
Review №59

FINALLY, A MECHANIC THAT DOESNT CHEAT ME BECAUSE IM A WOMAN! I took a recently purchased extremely old vehicle to Overly to see just what it needed in order to be up and running again. John was friendly, communicative, and very open and honest about everything my vehicle needed and didnt need. Prices were provided up front, and service was fast. Overly is a good example of why you should go to a family shop instead of a chain store. I swear this is a legit review -- Im really happy with them and have started going to them for just about everything.

Br
Review №60

Reasonably priced, always get quality service and quickly! It’s nice to find someone we feel like we can trust.

Ga
Review №61

John was very knowledgeable about my issues, and explained them very well. Friendly, efficient service. Very satisfied with my first visit.

Re
Review №62

I live in Eastern Tennessee and was traveling to Louisville, Kentucky to surprise my grandson on his birthday. Just past Simpsonville, my car began having trouble and I was still 30 minutes from my daughters home. I prayed like crazy to make it to her driveway before the car gave out completely. As I pulled into her driveway, I could smell something burning. I shut it off immediately! Next morning, I called AAA for a tow and asked for a reputable service garage. Initially, I was taken to a garage that wasnt open, so the tow truck driver made a call and re-routed me to John Overly Automotive. This was on a Saturday morning, I was there for a short visit and needed to head back home on Tuesday. John Overly provided prompt, courteous and professional service. My car was repaired and ready for pick up that same day. My daughter was so impressed with their service that she will now be using them when she needs automotive care. Its nice to know that there are still decent and honest folks in the business, under the circumstances, it would have been easy to take advantage of my situation and trump up the repairs. That wasnt the case, John Overly pinpointed the problem and promptly took care of it for me. I will definitely use them again, should the need arise while I am visiting my daughter in the future.

Ke
Review №63

Overley Automotive has always given us dependable, reliable, and expert service on our vehicles. I have been to some other repair shops that overcharged and have sold me parts or services I may not have needed. I can speak from experience that Overley does not. One example: On one occasion, my wife went in to pick up our car after getting some routine maintenance done, one item of which was a set of new tires. She noticed the bill was quite a bit less than we had planned for. They told her it was because the two rear tires still had plenty of wear left on them, so they rotated those rear tires to the front and put only 2 new tires on the back. They could have easily given us what we asked and expected to pay for, but they chose to be honest and save us some unnecessary expense. I take all my 4-wheel vehicles to Overley Automotive.

Ge
Review №64

I have had John Overley for years and he is the best mechanic that I could ask for. I decided to get me another car and give my old car to my son and so he is taking the car to John Overleys Shop and have things that just wear out over time fixed. I bought the car in 2004 New and has served me well for 14 years and some of the original parts need to be replaced. John knows the history of the car and once all the things get a face lift, my son should have a like new car. I also had John inspect and check the cars I test drove and he gave me advice on the over all best car for me. I just cant say enough good about his shop and his mechanics know a lot of things about all cars. John also has club booklet for oil changes and different services offered at a discount. If you decide to go to him ask about the booklet. He will be taking care of me with my 2017 car in the future too. John was in the AAA magazine of being one of the top mechanics in Louisville Kentucky, and also on Angies list.

Ch
Review №65

Always listen to what I have to say about car. Work is always done in a quick manner.

To
Review №66

If youre looking for a trustworthy place to get your car fixed, this is not it. I went to Overly Automotive because my car was hesitating and Autozone told me that the pedal sensor was going out. They were supposed to do a diagnosis and acted as if they didnt even want to do it. They didnt even bother to check the pedal sensor. All they did was put transmission fluid in my car and charged me 100 dollars for it. I already had transmission fluid in the trunk of my car. I couldve done it myself. I feel like Ive been had and my car still isnt fixed. I dont recommend this place.

S.
Review №67

Great service. Excellent automotive knowledge and repairs. If your car or truck needs repair take it to Overly automotive to get it fixed correctly.

ma
Review №68

Great guys there. Seem to be very honest and quick.

Th
Review №69

I have been to many shops around Louisville over the years (I keep my cars until I see pieces of them in the rear view mirror) I found Overley Automotive through a friend and I have been with them since. They are honest and explain things in terms that I understand. It is nice to know that I will always have a shop that I trust to take care of my cars.I dont worry so much about buying used cars now I will even keep them a little longer. Im glad I found Overley Automotive!

Jo
Review №70

I had a headlight burn out on my car...I bought a set of lights and tried to change them myself...I couldnt (I is inept with mechanical things)...I stopped by to see if they could put them in for me...they took my car and 10 minutes later I was on my way...I went to pay...they said...Have a nice Day! That is old fashioned customer service...I will be back to use them for my car repairs! NICE!

Br
Review №71

Great fast service. Friendly staff. Military discount. Reasonably priced and car runs perfect now.

Pa
Review №72

Always reliable and dependable when I need them.

Ma
Review №73

Staff is amazing & service is reliable. I will never go anywhere else!

MA
Review №74

A very professional Automotive Repair Service. I have had my car serviced by John Overley for over 15 years.

ca
Review №75

So far no problems with my battery light coming on. Drove around for about 4 hrs. without any problems. John Overly was very a positive experience for me. Thank you and your employees. Will be recommending you to my friends.

La
Review №76

Overley Automotive recently worked on my Chevy Traverse. I took it there for my regular oil change. Why? Because I trust John & Nick. They dont just change the oil, they look over the entire vehicle. If they find something wrong, I trust them to tell me if it needs fixing. A great auto mechanic is hard to find. Once you find one, you stick with them. Thanks!

St
Review №77

Excellent service.Overley Automotive is the best in town. They do excellent work, quick service schedules, and reasonable prices.

La
Review №78

Overley Auto Repair is where I go when I want an honest and fair opinion of my vehicle needs.John Overley has always been straight forward and clear about what is necessary and what is the dealership way of “paying off the dealership owners boat” - I trust Overley Auto Repair completely and will continue to do so until I don’t drive anymore (and that is a LONG WAY OFF!)

Me
Review №79

I highly recommend this business! Theyve worked on my car twice, excellent service, they go above and beyond!!

Je
Review №80

The infamous check engine light came on. Took it to Overleys as dealerships dont like working on older cars.The staff got my car scheduled in, & even gave me a ride home. At the time I had no one available to pick me upRepairs were completed the next afternoon.Picked it up, running much better than before.Next day the light came on again. Took it back, informing about miles driven and filling gas tank. Mechanic worked it right in, checking all the systems and electronics.It was reading in ranges as normal - but light kept coming on. Turns out it was the brand of gasoline used. Too much ethanol in it for an older car. Gas dryer added. Codes reset. Running out old gas & advised to use a name brand fuel with treatment additives and dryer each tank. Problem should be solved.Very satisfying to find crew that will work to find the problem & a solution. Definitely will return for future needs to keep a 20 year old car running. Thanks to a friendly and solution solving staff with a grest business ethic.

Jo
Review №81

I wish i could give them less then 1star. Bad customer service if it doesnt benefit them. My AAA recommended them and when i inquired about my truck i stated the engine has been swapped and he rudely told mewere not interested in looking at it and good bye. He didnt even let me explain it. And no one has to accept your car but its devastating when your car breaks down. Gets towed and you wanna inquire about it being fixed and someone rudely shuts you down. Makes afraid to call any mechanic..

Vi
Review №82

Excellent service and repairs. A bit pricey. But you get what pay for.

Je
Review №83

Awesome service and awesome people...definetly going back

Da
Review №84

Excellent repair work. Very good prices. Good communication.

Ch
Review №85

Great service and friendly folks. I have been letting these guys work on my vehicles for a few years now and have not had any issues (especially repeat issues as with some other places). While no one really likes the bill, I find him to be fair enough with the bill, even if I would like it to be cheaper. I try and do a lot of things myself just because I am cheap, but some things I dont have the tools or time to tackle.

Wa
Review №86

Very friendly and knowledgeable staff excellent service

An
Review №87

Overly Automotive has always gotten the job done at a fair price. They are always respectful and have a clean waiting room.

Em
Review №88

Friendly and helpful good service

Ch
Review №89

Who charges almost 300 dollars to scan a car for a simple diagnoses that is just outrageous will never return here again.

Be
Review №90

Great service! Low prices! Good people!

De
Review №91

Steve Ernspiker here.John, Nick and their crew always go the extra mile to provide trustworthy service.

Cy
Review №92

WONDERFUL SERVICE, WONDERFUL PEOPLE AT OVERLEYS AUTOMOTIVE. IVE BEEN WITH JOHN SINCE HE HAD THE CHEVERON GAS STATION, AND FROM THAT DAY UNTIL NOW I HAVE RECEIVED NOTHING BUT TOP NOTCH SERVICE & RESPECT. NOW NICK HAS JOINED THE FAMILY BUSINESS ITS DOUBLE THE PLEASURE TO HAVE SUCH GREAT PEOPLE YOU CAN COUNT ON GIVING YOU THEIR BEST, BEING HONEST AND UP FRONT ABOUT EVERYTHING. I WOULDNT TAKE MY VECHILES ANYWHERE ELSE. THANKS GUYS, YOURE THE BEST!!!

Ab
Review №93

Great service, explained everything thouroughly!!

Ta
Review №94

Ive been going here for years. They do a good job and wont rip you off. Once you find a mechanic you can trust its hard to go anywhere else. I went through a LOT of shady shops over the years that lie and cheat you, i dont feel like i have to worry about that at John overleys.

Sh
Review №95

Excellent service, advice and customer service. Have recommended them to several people.

Pe
Review №96

John and his crew always do a fine job with our cars.

Mi
Review №97

My car started steaming and overheating out of nowhere so I couldn’t take it far. The closest place was here. If I had known about their shady business practices before hand I would have never bothered. I needed a new radiator and thermostat, and was informed the price tag for parts and labor would be over $850!! I figured that was outrageous so I called my buddy to help my fix it and we got it done in a few hours for only around $200. The worst part about this place is that with no verbal warning of any sort I was charged $53 for them to take a look at the car. When confronted, the owner told me I should have read the sign on the wall... I will make sure all my friends and family avoid this place so they don’t get scammed/overcharged as well.

De
Review №98

Always have had great service on car. Highly recommend.

ha
Review №99

Always good service. Ive been going there for 25 years

mo
Review №100

John, Nick and the whole crew are awesome! Always takes good care of us.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:3800 Fern Valley Rd, Louisville, KY 40219, United States
  • Site:https://overleyautomotive.com/
  • Phone:+1 502-964-8459
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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