The guy at the front desk was very nice and professional. Ryan was extremely helpful, and helped fix the bleeding screen on my phone. He also helped me understand a few things that I was unaware of. Great staff, great store.
They have replaced batteries in our pixel 3 cell phones. Performed fast and inexpensively. Highly recommend them.
I recently cracked my display on my Pixel phone. I called and they said they had the display in stock. I rushed over as I was flying out the next day and they said they could get it fixed today. When I dropped it off they said they were backed up so it would take 3 hours. No problem as I just needed it today. Imagine my surprise when 45 minutes later I received a text saying it was done. I returned to the store and sure enough it was done. Great job on the service and appreciate getting it done so quickly.
They did a screen replacement on my iPad air 3rd generation. The screen was replaced without any issues but the home button was sticking out a bit. They tried to fix it and the fix was only partially successful. I ask for a little discount and, to my surprise, they completely refunded the order. Definitely will be back for my other needs.
Locally owned franchise! Met the owner and his little girl. Employees were amazing. Prices were reasonable. They were very efficient! I highly recommend using them!
I stopped in to see if the techs could transfer numbers from my old (ancient) flip phone to my smartphone. The tech was courteous, quick and even though he wasnt 100% sure he could do it, he said hed try. Not 10 minutes later he was done, successfully updated and, best of all, didnt even charge me. Will definitely return!
This place has very friendly staff and great service. I got my Razer Blade 15 repaired here twice, first for the fans and then for a battery replacement. Both times they did a great repair and charged a reasonable price both times!
Was advised by friends to take my IPhone 7 to this business to have a new battery installed…Was greeted by a very polite, knowledgeableYoung man…. He FIXED my phone for me…. Price was okay…. And I was treated with respect…… (I’m 85 years old)!!!
Used them through Ausrion, warranty coverage to fix a cracked screen and touch screen issues. They came to the house. They were professional and quick in fixing. They called before to let me know they were within 10 minutes. Easy transition to provide the phone to them (Covid-19, less contact).Good to know there is an option available like this for folks to use. Saved money in not having to purchase a new phone or refurbished phone.
Littleton location was able to fix Samsung phone that was dropped on the power button disabling it, for only $50!
Shattered the glass on my phone. It took them just over an hour and I am back in business! Great service and information from each of the guys I dealt with, on the phone and in the store. Thank you!!
These guys are great! Brought my son’s iPhone in with a screen that was broken and unusable. Estimated around three hours to fix because they were very busy, and two hours later were done with the repair. Very friendly, professional and fast. We appreciate it and highly recommend going here. Thanks!!
This place was awesome! My son shattered his iPhone and the fixed it same day!! Got a screen protector and now we’re good to go!
I came here to have my Pixel fixed after Google support couldnt help me. They took my phone and were able to get the OS reinstalled. The phone was still having problems so they checked again and determined it was a battery defect known to Google. They repaired the battery, got my phone back up and running, and didnt charge me anything! They handled the warranty issue through Google directly and my phone was working again the same day. Come here for your serious device repairs.
The technician (Gary) who arrived was courteous and professional. He explained my options clearly and was prompt in performing the required repairs.I would definitely recommend this service to others.
Guys were nice. Took little longer than expected to get the device fixed
Good diagnosis and prompt fix. Great value and have already recommended.
Broke my phone screen, couldnt even unlock it. Took it in first thing on a Saturday morning. I had it back 3 hours later at the promised time. Samsung Galaxy S20+ screen replacement total cost was $306.06. Alex was very friendly, knowledgeable, and efficient. Certified Samsung repair location. Would recommend to anyone for a broken screen replacement.
The Drive was worth it, I drove from Longmont to get to this store! After receiving the worst service ever at the Layfette store and calling 12 of these stores to find my specific screen in stock, this store had it! They not only had it in stock, but gave me a same day repair appointment. Of course the repair took a few hours, in which I sat in the lobby working on my laptop. Let me just say after watching these gentleman (Ryan, Dillon, and Jim) providing service for customer after customer, they are the MOST polite, patient, and friendly staff! Every customer that walked in the door, walked out a happy camper! They restored my faith after dealing with so many incompliant employees at other locations. Thank you so much!!
Took care of my Pixel 4a5g after I cracked the screen..Did it it quickly and did an excellent job.
I got y son playstation fixed here.. great job guys!!
Quickly assessed issue, completed on time. Impressed and happy with service
Great and fast service. They are an authorized partner for Samsung and Google.. Making my warranty repair for my Galaxy Z Fold 2 effortles.
My iPhone 8+ screen was cracked and pixelating. They fixed it within 2 hours and it looks and works like brand new!
Very friendly staff. This is the only place that was able to take and fix our PS4. Its a free to run diagnostic will take about 7 to 10 days before we know what the issue is and whats wrong and what the cost will be. So far Im very happy with the service we have received.
Great customer service atthis location. Avoid the Arvada location.
Let me add my two cents about the great team, which for me included Garret, Ryan and Dylan. Friendly, great demeanor, and creative problem solvers all. Mike ... they are all keepers! I was referred by AT&T and you saved the day, or should I say you saved my data!
Very nice guys! Got me in last minute and when I brought the wrong sized screen protector they threw one of the correct ones on for me anyway. Going here from now on over best buy, for sure
I just needed files transferred from a dead laptop to a new one. Best buy wanted $200.00 to do it and ubreakifix did it for $80 in one day.
These guys are the best deal in town on affordable game and electronic repairs with good costumer service.
After breaking my screen on the forth of July I was in desperate need of a fast repair by the 6th as my phone is essential to my job.These guys were absolutely clutch in getting me the repair despite complications brought on by my pre paid service provider.Ryan and Jim delta with the complications efficiently and effectively and I will use these guys anytime I need a repair from now on!
This store is the best place around to fix a broken Samsung phone. While their competitors might be able to fix it in a week or two when they get the parts, these folks can fix it in a couple hours. Theyre friendly and honest also.
These guys are great, I have had everything from a PS3, laptop repair, they built my custom Gaming pc for me and have been amazing over the years. I would highly recommend them for whatever you need!-Ben
Went for a diagnostic and they told me exactly what was wrong within a few minutes and what my options were. I highly recommend this location.
Love them. They are fast and fixed my phone with no problems
If you have a defective Samsung or it fails under warranty, dont mess with your carrier. They will charge you Fees for shipping and fees for processing an exchange just to get a refurbished phone a week later! [uBiF] ordered me a brand new phone from Samsung and it will arrive in a few days! If you go through Samsung directly they require the phone be mailed into them and then you have to wait while they take it apart and fix it. No phone = cant work/function in our daily lives.
This place is pretty awesome. The people who work there seem really nice and more helpful than I would usually expect. I was having a problem with my port in my phone and they cleaned it for free in 5 minutes and saved me having to replace the whole port! Happy to know theyre around!
This place fixes phones, computers, and home technology of all kinds. The staff is very, very helpful and knowledgeable.
Had my phone fixed and lookin fresh - cheaper than expected for high quality
Great place!! Highly recommended. We just needed a screen protector applied to a tablet and this place was very kind and happy to help us! Thank you so much for being so accommodating.
Service was on time and they quickly fixed my phone. Clear communication leading up to my appointment. Would definitely recommend
Full team at this location was excellent. Very friendly, helpful both over the phone and while in the shop. Highly recommend these guys.
Great Customer Service! Very professional! A young man by the name of Joshua Herrick helped my family and I, and he was very polite and respectful! I unfortunately did not have cash on me but i would of tipped him for the excellent work! I will be coming back in the future and i highoy recommend this location!
Google warranty repair was fast and seems well done, great customer service.
They were great! In and out, quality work at a fair price!
The staff was knowledgeable and efficient. I needed to get my smartphones battery replaced. I would highly recommend uBreakiFix.
I got my Note 20 Ultra repaired here. The person who helped me was friendly and the turn around time was relatively quick, about 3 hours, considering 3 people walked in the door before me. I was really pleased with my repair. Im extremely OCD when it comes to my phone and it looks and feels great! Will be coming back here again.
Very friendly, and timely. My phone feels brand new!
This place is great! I cracked the screen of my Samsung Note 20, and was terrified it would be a difficult fix. Luckily, I bought the insurance, scheduled a fix, and dropped off my phone. Within five hours, they had it fixed and working perfectly! Very happy with this place.
Great staffFast repairGood pricingIf you need a repair go there.
Very good service would definitely recommend going
Garret was a huge help in resetting my watch. Service was fast and friendly. I appreciate Garret and Riane 😊 (Ryan). They were awesome 😎
Brought my device in Friday June 4th and was told it would be done in 2 hrs. I replied that I would be back first thing in the AM. Device was not done. I do not live near a service center like this. If I didnt have business in town it wouldve been a great inconvenience to have to wait twice.
Great, knowledgeable and accurate service techs, timely turnaround, they went the extra mile to satisfy our needs. Thank you!!
Went the other day for a minor laptop screw fix and they took very good care of me
They lie about time frames and your phone having defects. Website said it would be 1-2 hours. Tech said it would be ready within 3.5 hours. Came back almost 4 hours later to my phone exactly how I left it. Made me wait for the tech to press the screen back on. After watching how to videos, I realize this is just a lie. These guys never performed the work promised in the timeframes promised. Late to work an unable to work without my phone. Worst than a waste of time.
They got my glass replaced in less than 2 hours with no appointment. And they guarantee their work for 90 days. $40 cheaper than the last place I had it fixed at too
Got me in and out in a little over 2 hours. Will come back again
Love them! Fast reliable and honest 😁
Poor customer service.Not willing to just replace adhesive on the phone back. Tried to sell me a battery instead. I told them I wouldnt get a battery replacement so they refused to just re glue the back.Their loss. Missed out on $$ just because they couldnt upsell.Went to CPR phone repair instead. It was the better choice.
I had shattered my phones screen and was devastated thinking that I had broken it and couldnt salvage anything. Thankfully, the people who work here had reassured me that it was just a cracked screen. It was a fairly easy replacement which only took a few hours for them repair. Afterwards, I came once I was done with a few errands and it was working great again. Im happy that I came here and will certainly be back if I have any other accidents 😅
Garrett has always helped us out with our needsno matter how big or small.Highly recommend their services.
Always very easy and quick to get my device fixed. I have used their service multiple times.
We have had to use these guys twice. Both times they were quick to get the job done. The customer service here was also amazing!! I will absolutely refer people here! I would HIGHLY RECOMMEND!!
They dont fix edge plus phones.
I didn’t know the name of the dude who helped me, but even though he couldn’t fix what i came in for, he was so sweet and understanding and told me all the options i could take. he was a sweetheart and deserves a raise
I had the best tech ever. He was mobile and great communication. On time and very professional at every level.
Garrett fixed my phone and was so kind ! Very professional, great customer service. Ill be back!
They correctly diagnosed my phones problem and saved me $120 in repairs.
Did a great job fixing my phone
I came to uBreakiFix because I was in town and my sons ipad screen broke and the reviews looked great. I was extremely happy with the services I received and the quick turn around time of the services that were rendered. I spoke with a gentleman named Garret whom assured me they could get it done before I left town and didn’t make me feel silly for not knowing how things work with electronics. (not to mention they had the best price in town!). Sure enough I had my sons iPad back in perfect condition ready for our long road trip again. Wish this store and employees were near me so I could take all my electronics to them. Thanks again Garret and uBreakiFix for the amazing quick service.
Garrett was super friendly and honest. I will definitely come back for all my family’s iPhone needs. Thanks Garrett😊
Our dog chewed up an iPhone and the screen was destroyed but the phone seemed to still be working. We took it to an apple store and we were told that the screen could not be fixed because of calibration issues. We brought it over to uBreakiFix and were told they were pretty sure they could do it. They ordered a screen for us and were told that if they couldnt fix it there would not be a charge. Well they fixed it and it works perfectly. Excellent experience and they were nice. Thank you!
Great staff and addressed our needs in a timely manner.
Great source of product and repair.
They are fast and very knowledgeable
Fast easy repair. Replaced cell phone battery in two hours, looks and works like new.
Great young men working there!
I highly recommend this location and Ryan! Ryan was AWESOME! My iphone XR ear speaker was so muffled, I could hardly hear out of it. I was so frustrated I was going to make a insurance claim through my cell service provider on my phone and deal with getting a refurbished phone, but then I found uBreakiFix and spoke with Ryan. He explained that if I could still hear a little bit then my speaker probably just needed a good cleaning. I took it in and met Ryan in person (super nice guy) and he took my phone for 5 minutes and came back out and the speaker works as good as new! I had to turn the ear speaker volume down to midpoint because the speaker once again worked so well! Ryan saved me so much time and effort and money! I am so grateful for him and his A+++ customer service! They will have a client for life!
Really helpful and very friendly.
So grateful for the service I received today from Garrett. Took my Samsung S8 in sure I would have to replace the fingerprint sensor but Garrett fixed my problem with no charge!! 100% recommend this place!!
These guys are awesome! Ive been coming here for several years and Ive always received friendly, quality service.
Mike was awesome! Brought my X Box One in because a disc was jammed and we couldn’t get it out. He fixed it on the spot for me!! I’ve also taken a phone on for a screen replacement and it looked new! They did a great job! I would highly recommend this store for any of your electronic needs!
I could not have had a better experience here. The team (especially Garrett) went above and beyond in helping identify and resolve the unresponsive screen on my iPhone X when Apple was unwilling and unable to. Their prices are extremely competitive compared to others and the customer service is top notch. This will definitely be my go to shop for any future needs. Thanks!
They are great to work with.
Fast, all parts in stock
They did not help me the way I wanted.
Great, knowledgeable staff and quick, honest service.
I couldnt be happier with my service here! They ordered in parts in my special color and they came in fast, then the fix took less than 3 hours. The guys working were great and knowledgeable. Best of all my broken phone works like new!
Cheaper screen replacement than most. Delivered sooner than expected. Samsung warranty is a bonus!!
Got my son play station cleaning from them and now it sounds so much better...
I walked in on January 23rd, at about noon, with a phone that would not make or receive phone calls. The young man who helped me had my phone fixed within 5-10 minutes. Turns out, my cellular network needed to be reset. He was the nicest guy, and didnt even charge me. He also looked up the warranty on my phone, let me know the end date, and what to watch out for, in the event it happens again, and I need to send it in. Great customer service and support! Thank, you!
3 months ago a vertical line appeared on my phones screen. The only thing I could figure what caused this was the phone was several feet away from the kitchen sink and was very lightly misted by water. It was a very light barely there mist. The phone was never dunked, dropped, submerged, not even a scratch on any of its surfaces. I finally decided to bring the phone in for screen repair and they asked what I thought may have caused it. So they told me they would keep it for 48 hours for water damage assessment. I agreed and they called me several days later to say that there was NO OTHER DAMAGE BESIDES THE SCREEN. I gave them the okay to replace the screen. I checked the screen and everything looked good so I paid for the service rendered and went home. When I got home I tried the phone more extensively and I received an email on it. It sounded horrible. So I went into sounds and played a few sounds and I played a few YouTube videos all sounding weak, tinny, and ear piercing like hitting notes that grate through you, very high pitched sounding.I did not bring the phone in for audio and video problems because there were no audio problems when I brought it in. In fact I played a game on it while waiting in the parking lot for this location to open, just to see if I could challenge myself with a line down the screen. The audio worked perfectly.I brought the phone back to the same location and the guy had a know it all attitude didnt listen to anything I had to say or ask. I said that the phone sounded like the speaker was misaligned or vibrating against something, and he told me that if it was out of place it wouldnt work at all. He told me I either I could pay for the speaker to be fixed or not, but it is not their fault the speaker is not working. He told me all sorts of things happen from water damage.Okay, I think of myself a reasonable average person with a little tech-spert knowledge and some basic common sense. Any water that may have existed from a light external mist should have evaporated by 3 months. Any corrosive damage should be visible or apparent by 3 months. By their own 48 hours diagnosis nothing was damaged besides the screen. The audio stopped working the day of the repair. The audio was working perfectly the moment the phone left my possession. The audio was no longer working when it left their possession. If the audio problems were because of water damage or corrosion then why did it stop working the day they replaced the screen and not before.They wanted me to pay $50.00 for a new speaker when the current one is probably just misaligned, the cushion is off, it may be vibrating against something metallic, or something simple is my whole point. He would not even take a look at it. He was adamant that I pay $50.00 for a new speaker or leave, so I left.I do not recommend this location because of one person. The rest of the staff were really nice, listened, and helped.
I am writing this review to warn everyone about this company. I took a laptop in for repair. It suddenly wouldnt turn on. The guy who helped me said that they would take a look at the machine and get back to me in 24 to 48 hours and let me know if they could repair it or not.I had to ask for a claim ticket. After not hearing from them in the designated time period, I called the store. When I asked if my laptop had been looked at yet, he replied that it had been tagged for recycling! I immediately freaked out. He said not to worry. That it was still in the store with the other recycled items and to give him 1-2 hours to find it. I called back after 2 hours(no call back from them) and was told that my laptop was gone. It had been shipped out with other items for recycling. He said they would still try to locate the laptop. Dont know where they were going to look. I called the owner today. The story had changed. Now he is saying that my laptop was thrown into a dumpster. And that he would pay to replace my laptop. I just needed to bring in my original receipt. Wow, how generous! So, my laptop is gone but more importantly, all my data. I have no way of knowing even if my data was wiped from the machine. If they come back and say they wiped the data, I have no way of knowing if that is even true. Im now at risk of identity theft. Plus, I had my husbands, my childrens and my father-in-laws tax return information on my laptop, as well as other sensitive personal data. So, 5 people are at risk and he offers to pay for a new laptop. Please stay away from this business!! How could a company that is in the business of repairing machines with sensitive personal data on them let this happen?
Garrett did a cleaning that cleared up most of the problems, he was very fast and up front. Have used them multiple times for our phones and will continue to use them!
We have brought our broken phones here many times over the past couple of years and received top notch service each time. If you are needing a phone fix, it’s worth checking these guys out. Even If you have insurance on your phone it’s still worth checking. These guys saved me like $70 cause it was less to fix my phone with them rather than pay our deductible.
I have never had a good experience at this location. First time I got a screen fixed here they broke my charging port and I had to get a replacement. I figured it was a bad repair, or something off happened. This location seems to get decent reviews. I again needed a screen repair and this is what happened:When I dropped of my phone they said they would need about 3-3.5 hours. I didnt hear back so I went to the store 4 hours after dropping it off. The guy at the counter said they were behind but it would be ready in 20 mins. After 40mins waiting I went back in and a different guy said the first screen didnt work so they need another 45 mins. After 45 mins someone called and said they needed more time. Another 10-15mins the guy asked me come back in to talk. Said he had to fire the first guy and everything was a mess in the back. He finally figured out why the screen wouldnt work but he would need to start over. At this point they have had my phone for about 5.5 hours, I have been there for 2 hours waiting and it did not seem they knew what they were doing. I asked to get my device back. I was going to get in contact with asurion to find alternative or switch locations. I now find out this location noted my device beyond repair on the claim so I have to pay the deductible and get ara again. This time I have to pay. Going to this location is going to be $140 mistake. Beyond frustrated with this location.I would go to another and avoid this place.
The guys here are phenomenal. Quick and efficient! Just outstanding costumer service. Everyone in this establishment are knowledgeable on iPhone tablets ECT. The best part of all they are reasonably priced. mike usually takes care of me but anyone there can get the job done ✅