Service Advisor Kate Knepper is a miracle-worker! I was in the early stages of a cross-country trip from Indiana with my family, hauling a camper/trailer, when the fuel pump on my RR started to go out. When I pulled in on a Tuesday afternoon, I found out the service department had a long backlog, the part would have to be overnighted (if they could find it), and it was likely the warranty company would delay approving the repair by requiring an on-site inspection. We were planning to leave early the next morning to make our reservation the following night. Somehow Kate pulled out a miracle and when I called the next afternoon, the delightful receptionist Natalie said my car was ready. Unbelievable. Kate was compassionate, professional, and extremely competent. Couldnt have asked for a better customer experience - even though I was not one of this dealers regular customers. An unfortunate situation that could have set us back days only set us back a few hours. Extremely grateful for the commitment and professionalism of Kate and the whole Land Rover Littleton team.

Quality. Push me away. Didnt come for anything but service. Had none accomplished $650 later.

Like most Americans, I really love my cars; they are like members of the family. You get protective, sentimental, you even name them…everyone does. So, when you take your car in for service, you have certain expectations and you dread the guys that come out of the back room: unkempt, confrontational, and not professional. Attitude is something you pick up from these people and it makes you feel uncomfortable, as if your family member with four wheels is not going to get the best attention or the service they deserve. I can tell you that from the moment you walk into the door at Land Rover Denver, you have absolutely nothing to worry about. As soon as my son and I arrived, it was really busy...always a good sign because people will bring their cars to places they trust. As I walked in I was met by Joe Kilgore who quickly got my LR4 processed and ready to be serviced. Sam Goodell was the technician behind the scenes, making sure the service they delivered was the best. Both of these gentlemen were extremely knowledgeable, professional, and took the greatest care of my baby. Everything about the dealership was phenomenal, especially during the current global crisis. Thank you guys…you’re the best! I really appreciate your hard work and expert service!

Great service