They are INCREDIBLE!!! Scott is so personable and informative. He is very organized, no hassle, and you can tell he takes pride in his work. He provided the best service I have ever experienced! I have been to many different dealerships and dealt with many sales people and I will always come back to next step auto and Scott for any future purchases. Recommend 10/10The vehicle was clean but definitely not very clean in the smaller and normally seldom used/cleared out places of the car.
This wasnt even close to being our first car buying experience, but it was the best by far. The guys at Next Step Auto were polite, professional, and went out of their way to make the buying experience as stress free and comfortable as possible. They were easy to negotiate with and we feel we got a fair deal, and even after the deal was complete, they went out of their way to make sure they followed up on every detail of the agreement. The vehicle was clean, detailed and looked like new when we drove it away. The large dealerships in town could take a lesson from these guys on how to sell cars and treat buyers. I wouldnt hesitate to go back to them down the road. Thanks Scott and Bailey, you guys were awesome!
I purchased a truck from Next Step last week and I couldnt be happier with my experience. I live 4+ hours south of Layton so there was a lot of communication that happened over the phone. Scott was able to answer all my questions quickly and made me feel confident about the truck before I saw it. I was able to fly up to SLC and Bailey from the dealership picked me up at the airport. Keep in mind the SLC airport is about 30 mins away from the dealership and they were happy to do it. When I picked up the truck, it was clean and the tank was full of gas. Overall my experience with Next Step Auto Sales was professional and everything you would expect from a first class dealership. Thanks Scot and Bailey!
LOVE THESE GUYS! The two owners are very honest, treat you with great respect and treat you like you are family!! They never pressure you into anything, which is refreshing after looking at other dealerships. I will definitely be buying my next car from them, and will recommend them to anyone I know looking for a car!
Great service! They found the exact car we wanted at a good price. Super easy to work with.
We went to Next Step Auto LLC to help our young adult daughter shop for a car. Scott and Bailey provided excellent customer service to us! I would even say they went above and beyond! They had carefully researched everything about the car she chose to buy and they provided all of that information to us. They even told us about a minor repair that needed to be done under the car manufacturers warranty. Our daughter was able to use that information to get the repair done for free under the warranty. I have never seen that level of service from a car dealer! I highly recommend this great car dealership!
These guys are amazing!! No hassles or haggling, no pushy salespeople, very friendly and down to earth. The vehicles are in fantastic shape and priced right. I can’t say enough about how they treat their customers. !!Fantastic!! Scott was a pleasure to work with, I don’t think I’ve ever had this great of an experience buying a vehicle. Inviting and friendly atmosphere, staff is awesome,. Scott should get salesman of the decade in my opinion, he had all paperwork ready to go, carfax and previous history already prepared without even mentioning it, completely straight forward and honest during the whole experience and got back to me through text very quickly with all of my concerns and questions, can’t thank these guys enough for the great experience and my fantastic new RAV4!!
These guys really know how to do customer service. They listened to what I wanted in a vehicle and a month later, they found a car that was perfect for me! They went above and beyond what I was expecting.
Not Completely up front with previous damage to car. When I purchased the car they did not provide a carfax report with it and now I have found that it has been in a previous accident. When I called them they told me that they do not provide a carfax report if there are any issues on it when they get it. However if the carfax is clean they do provide it, so I should have been aware that there was damage because they didnt show me a report. When asked about it they told me that they felt it was still safe and in good condition and they are not required to let me know of any issues with the car.