I am really happy I discovered this place. They have been fair, honest, and thorough as they have worked out issues with my Land Rover that other shops had missed in the past. Great guys and great shop.
Awesome crew..top tier work and overall attention to details. These guys went the extra mile for me in ways I didnt even ask for because I didnt know I should ask. They even gave me a small discount just for being a courteous and patient customer. Ive found my lifetime mechanics shop.
Very professional and they did there up most to inform me on there work and to make sure I had a safe car. My whole experience was very positive and felt well taken care of.
Great place with great customer service. My car had check engine light on and they got to the problem and fixed the problem. Thank so much will definitely be telling people how great you guys are.
I had a coolant hose line break (thx BMW) on me at Red Rock canyon park, rendering my car undrivable so I had to have it towed to the nearest shop around. The fix was simple actually; Replacing the coolant hose line which I got from BMW the morning after. with my car parked out front, I fully intended on doing this myself until a few guys from the shop came out to help me. they not only sped up the installation of the new hose, they also graciously used a special tool to get the air out of my cooling system and topped me off with coolant.Im from out of state so they could have charged me whatever they want, after all I need my car to make it back with me but they did this without taking a single penny from me. I offered and they refused. Grateful to these guys and wish them the best!
I have a 2005 Jaguar XJ8L and have only used Desert Oasis for the 14 years I’ve owned it. I treasure this car and would not entrust it to any other shop. They are communicative and provide great customer service. I trust their expertise and in some cases their good advice has saved me money.
I particularly do bankruptcy foreclosure contracts wheel and Trust startup business patents copyrights name change sealed records divorce child custody child support criminal little bit immigration evictions and payday loans lawsuits where you owe or claims and immigration also probate Court
I have been coming here a few years. They are always very good at diagnosing with reasonable pricing. Everyone is very friendly.
Came took my car first off they broke my key and had to have it fixed and pick it up the next day. Picked my car up drove it about 15 miles went to put gas my car completely shut off on me then they had to tow it back to them. Prior to taking my car to them I never had a leaking gas smell after filing it up they said it was my purge valve what I originally took it to them. Original code is still on my car and they have yet to respond to refund or anything so I will be seeking legal action or they can fix the the original code that’s on my car since they obviously Mis diagnosed my car.
This is my first review, I typically do not do this, but in this instance, I’m compelled to share what “IMHO” is an experience worthy of note in this world of scammers and people who miss-represent themselves as “experts” and ‘Pro’s” !!First, a bit of back-ground !!My Audi A6 – 3.2 Quattro was in storage for 3 years, I sold it to a good friend and needed it inspected, started up and prepared for shipment out of state. (I am also out of state)I contacted Bill at Desert Oasis (“Oasis” could not be a better name) --- and explained the situation, he understood and even offered to help with towing the unit to him.Car was in an underground parking spot, tricky to get access to, with dead battery and could not be started on site… I wanted oils and fuel replaced before attempting to run it..Bill is “old school” in the sense that he took me and my car under his wing and truly helped with the process, all the work was performed, on time, with full documentation, he went over the car, found a few details and got back to me for approval for the work. He responded to all communications, email-whatsapp or calls within minutes….Since I’m out of country he could have easily “milked this job”, but no way he did, old school honesty, integrity, and pride is what drives this place ….. this is a “real business owner” who IS IN business to create long term customers based on fairness and top shelf well priced work….For example, he replaced the battery (after 3 years no charge the battery is stale) >> his cost was less then half of what the Audi had charged me before I stored the car ….. (same CCA battery), fuel drained and replaced, oils done, rear pads we’re at 3.5 mm so did those, and we had a traction indicator that he re-calibrated “just because” (he’s that kind of guy) ..Cost for all the work was beyond reasonable, he also is a TRUE SPECIALIST … he knows these cars backwards … been doing this for decades, no doubt that Bill is an “artisan” of this trade…Bill is the guy you bring a car to before buying it for his opinion, and trust him to maintain it immaculately for the years you’ll own it … Only down side is, I wish I had met him when I had moved “TO” Vegas years ago, instead of when I’m leaving…Desert Oasis, is just that, an “Oasis” of knowledge, integrity, promises kept, honest work at a very fair price…..Thank you Bill, you and your team are truly a cut above the rest, you’ve made my last encounter in Vegas a great one !!!!
Ive been taking my Mercedes here since My warranty ended at the dealership and Desert Oasis has always been fair and honest with all my services and very easy to deal with. I am very thankful that I found them and will continue to take my car them for future services.
Havent gone yet but Im looking forward to it. I have a good feeling about this place. 🤞
Very few places in town to take higher end German Cars, besides the dealership. This place is top notch with guys who really know what they are doing. Im very particular as I normally do my own work and repairs on whatever car i own but They helped me out with a stuck brake bolt and later a coolant flush, and had a great level of knowledge and integrity. Will return if ever needed.
This shop is very reliable. The staff is honest and upfront with estimates. I have returned with my Jaguar each time it is in need of service and am satisfied with the care l receive each time.
ALL I CAN SAY IS THESE GUYS ARE THE BEST VERY AFFORDABLE
Bill was amazing from scheduling the service over the phone all the way to returning my Porsche to me. Most shops will take advantage, run up the bill as much as they can. He made sure to take it one step at a time and gave appropriate recommendations for future services. Sam was the technician, he did a great job, my car is running perfect! I will be returning and referring to others! Thank you!!
This is my new place for having my car serviced.
👍 Great service!! Took me in right away😄 even when another bmw service shop turned me away 🤷♂️ even with a confirmed appointment. Found lots of Aloha at thus shop and Im glad I made the appointment. Thank you Mike! 🤙🏽
The service and aloha I get from Desert Oasis European Auto Service & Repair is second to none. I have been bringing my 328i from the day I got it off the lot, and will continue to take it here. Fast friendly service and a price that you can afford. Hats off to Mike and his super friendly crew. Mahalos for the great service guys!!
GREAT AND PROFESIONAL SERVICE.
Very professional. Great service on my Porsche and quick too! Thanks guys!
I called to schedule an appointment for oil change for my 2014 Range Rover and the lady that answered the phone was very polite. She immediately scheduled me on that same day. I came in 30 minutes before my appointment time . They started to worked on it right away. Everybody were very pleasant . They did a great job. I am very satisfied for their service.
They scheduled me in quickly, serviced my car, and had me on the road - all in one day. I never question their knowledge or recommendations. Prices are more than reasonable.
DESERT OASIS European Auto Is myJaguar Primary Care Doctor!The services is OUTSTANDING!The people are very friendly all the timesAnd always go out of their way to take care of my Jaguar needs.Tell you exactly what is wrong with yourCar. And how to fix it. Prices are great too.Thank you DESERT OASIS.Desert Oasis is truly like no other auto shop and I have been to many. I have been coming here to Desert Oasis for over 12 years now always be treatedGreat they have always fixed my Jaguar right the firstTimes I will not go to any other auto shop for my Jaguar. OUTSTANDING staffs very efficient!Thank you!
I took my GT350 here to get some work done. They generally dont work on American cars, but they were gracious enough to work on my Mustang. The service was great, and my experience was even better. Justin, the tech was informative and ensured that the work done on my car was done right. Id highly recommend these guys for your Euro car repairs.
Best European cars service which I found only one in Vegas . I used to take my cars all times to BMW dealership service. Then recent the car radiator issue I took the car to BMW as well but when BMW service told me they will charge $685 with my purchase Autozone radiator parts then I fricked out and started shopping all European cars services in town and found this Desert auto repair service then talking with Bill he is a very nice attitude person and gave me fair deal $335 with, y purchase parts and coolant. But even cost got got increased to $449 but still felt good as Bill took care of me with my peace of mind. I told my family and friends to take the car this service because of Bill .so I give this service ****** five star
Great team at Desert Oasis. Always polite and professional either via phone or in person. Whenever I need my car serviced, I can trust Desert Oasis will give me accurate feedback and wont try to oversell or scam me with things I dont need. I just recently took my Jaguar XF in and we walked through the options we had - I chose an option that would take more time but would allow me to keep my car overnight which is what I needed. The problem actually went away, which is great - without having to replace any item unnecessarily. I recommend them and obviously would go back if I need to service my car again.
Great servicesPleasant and knowledgeable. Kept to schedule and actually came up less than estimate!
They do really good work and meet or beat the expected turnaround time. Bill is just wonderful to work with.The owners are super friendly and they will continue to be our go to repair shop for our older model Audi. The price is fair and cheaper than the dealer without sacrificing the quality.
They scheduled me in quickly, serviced my car, and had me on the road - all in one day. I never question their knowledge or recommendations. Prices are more than reasonable.
The people at this garage are friendly, honest, and knowledgeable in what they do. I had my Porsche 718 Boxster serviced at this shop. Unlike most mechanics out there, when they spotted a CV boot leak, they noted it is probably still in warranty and I should bring it in to the Dealership. Now thats honesty.
The whole staff is awesome! They sat down and discussed everything with me before starting the work. They called me when they had questions. The work was done in a timely manner and wasnt as expensive as I was expecting it to be. Top notch service all the way around!
The service here is fantastic. I brought my Audi A8 to them for an oil change and check up. They were up front on prices and did a great job with the inspection. They let me know what I needed to fix now and what could wait. An honest car repair shop, Wow!
Great place to get my maintenance done! Great customer service! Reasonable price!
I have used desert oasis for my BMW for years. We bought a new beetle and needed some ac work and some suspension work. Work was completed on time and on quote. I trust them so much that i drive 45 minutes to get to their shop. Highly recommended.
Great service from honest guys that know what theyre doing. They dont add hidden costs or try to upsell you for unnecessary repairs. They communicate with you throughout the repair process & explain everything in laymans terms. Save $$ on trustworthy service, rather than get gouged by a dealership
The experience is one of a kind. Being new to Las Vegas looking for a mechanic with the fear of who to choose. We dont regret one moment of doing business with Desert Oasis. They have meet our standard of excellent service. Keep up the good work...
This place is awesome! I needed so much work done one my car and they exceeded my expectations all around :).
Easy to schedule appointments and great customer service. They completed the 75,000 mile service on my A4 and did a great job. I will be going back for all of my scheduled services.
Wonderful group of people to work with. The staff is friendly, attentive and extremely knowledgeable.They are my go to shop for maintenance on our Jaguar. Highly recommended.
I took my car to BMW Service/Repair due to warning notifications and my engine shutting off on its own while driving/being idle. BMW recommended a repair which had nothing to do with the symptoms. Took it to Desert Oasis who found the correct solution to my problems. Desert Oasis is the only places Im taking my cars to get serviced and repaired because theyre honest, professional, and reliable. Thank you Desert Oasis!
DesertOasis has been taking care of our Jaguar for over 10 years. Great service at reasonable rates!
Super nice and very accommodating and knowledgeable staff.I picked this repair shop based on all the good reviews on google and yelp. I am glad I did!
I recently had an issue with my BMW328i, after a consultation with Desert Oasis. I went home and did research on the net. Their advice was accurate and subsequently the work was done. They took their time, preformed the work and the car is running just fine. All work preformed right at the estimate price. They also fixed a lighting problem that had been bugging me for a couple of months. This is a family run shop that has employees that take pride in what they do. I would recommend them to family and friends.
I found Desert Oasis on Google. Ive been going to the BMW shop for a long time until my service providers kept changing. I am so glad that I did change to Desert Oasis. Its a family business and theyre friendly, dependable, trustworthy, and I know theyll stand behind their work. Ive been going to Desert Oasis for the past 2 years and Im happy with the continued maintenance on my car. I dont normally recommend businesses, and dont like to create public profiles either but I was willing to do this for Desert because I am really glad that they care of my car.
I will recommend this place to my family and friends, the people there are really friendly specially the owner Mike, his really cool and honest.
Desert Oasis has been great to me. Ive been working between AZ & NV for decades, but until recently didnt need my car in NV. That changed last year & I needed a local mechanic. Desert Oasis was straightforward, fair and was able to accommodate my funky travel schedule. I couldnt be happier with them.
Desert Oasis is the only place well take our classic Jag. Their expertise, incredibly fair pricing and extraordinary customer service is unequaled in Southern Nevada. For the best possible service, call Desert Oasis. Maureen Barrett
I have taken my vehicles here for the past few years for basic maintenance. One of my cars had a real issue, and within 24 hours i had my vehicle back and ready to go. I always love that they offer me and lyft or Uber if i need a ride home or to the rental car place. The staff is amazing. Thanks for always being great and efficient!
Quoted price was good . Got there and the battery I thought it was wasnt the problem . They quickly diagnosed the correct battery. Replaced it and was quoted price that was more than fair! ! Excellent customer service and friendly! ! Will be back!!
Super friendly and very knowledgeable. Honest and hard working. They do the job right and they done nickel and dime you.
I had service A perform on my MB E350 very pleased with the service, and very please with the cost.compared with MB dearlership. will return for my next service.
I recently Serviced my Porsche Cayman S here and they took care of it well. Its family owned and you can tell they love their work. For the same service Desert Oasis charged 1/3 the price that the dealer quoted me.
Everyone at Desert Oasis has been awesome! Very helpful, close attention to detail, and timely. Much more confident having my vehicle serviced there then the dealership.
I am a first time customer they are friendly I was definitely very satisfied with the work and I will definitely remain a customer. Its hard to find a great mechanic these days. If you have a BMW or Mercedes I definitely recommend them.
Bill from the shop was very helpful. I brought my car first thing in the morning with a very late appt. They were very busy but they were able to accomodate me and finished my car on the same day. They are very consistent each time. Very good customer service.
I had an appointment for today. I called the office yesterday to inquire about dropping my BMW off after work so it would be available first thing this morning. The lady I spoke with said they close at 5:00. I told her I would be “cutting it close, but would be there before 5:00”. Got there at 4:45 and the place was locked up tight. I hope that bugging out early was worth losing a customer!
These guys are great., very professional and consistently diagnosis my two Mercedes with care and detail. Never have I felt that an incorrectly diagnosed or over diagnosed.
It was just an oil change, handled smoothly, professionally and in a timely manner.
Brought my BMW back after the problem was not completely fixed and the service and care could not have been any better. They finally fixed the problem that was not very obvious. George was very attentive, called me to keep me informed, and was there when I picked the car up to make sure I was happy. He explained the problem and now my BMW is fixed and I am very grateful to the Technicians and George for the way they handled everything. They even gave me a loaner car so that I could continue to go to work. GREAT JOB Desert Oasis.... The only place I will take my BMW.
All I can say is they are friendly, honest, quick service, and charged me less than a few shops that Ive been calling around before I took my car to them. I highly recommend this shop.
They were very thorough with the diagnostic portion and then let me know what was wrong, they changed it the next day and I was on my way with a much cheaper bill than what the dealer wanted to charge.
Excellent from greeting, during service, to follow-upThird visit, only service organization (Jaguar XKR) Ill utilize
Ive had my 2001 Porsche serviced here now for over a year. I love that I always see the same staff. They are also extremely knowledgable and willing to share information. As a matter of fact,my car has to go in for service tomorrow. Expecting nothing but professionalism.
Outstanding service, reasonable pricing and quality repair. They took very good care of my Dinan 7 Series and kept me informed throughout the process, Melissa was great to work with! I would recommend Desert Oasis Service to anyone!
I ended up not getting service here, but spoke with the owner and he was, friendly, fair, and informative. They charged slightly more than another nearby place for a checkup (failed SMOG) and I ended up going to the other place, but I appreciate the information, honesty, and friendly service - I recommend them and would go back when the circumstances so require.
Ive taken my BMW to these guys for all my car needs! They are great, the prices are fair and the service is outstanding!!
Took our 2009 Jaguar XF in for the first time to Oasis. What a pleasant surprise. Bill, the manager, greeted me by name (he was aware of his scheduling) when I walked in the door. The first thing I noticed was the clean shop, both the office and the vehicle repair area. I discussed the engine light being on. I was told they would do the diagnostics but if I got the vehicle repaired there the cost would be credited. Last place I went to, I would have been charged regardless. I bit the bullet and told them to go ahead. They gave me a Lyft home and then a Lyft back to pick up our car. The amazing thing is it was it was all done in one day! But the price, the price was fair and reasonable. Not only that the car runs like a dream. To say we are pleased is an understatement. I highly recommend Desert Oasis European Auto Service and Repair. This is an addition, I cannot praise the customer service high enough. We been back it is great. HIGHLY RECOMMEND
Much cheaper than the dealership. They take pictures of everything they fixed as well as the things that may need to be fixed in the future. They worked around my schedule to get my land rover fixed
Very fast and professional. Repaired what I came in for and did not try and get me to do unnecessary work.
Great service and extremely friendly staff. Tool my 06 BMW in and they treated me and it as if it was a 2018. Is now my go to place!!
The staff is so friendly and they do a great job. We have since moved since we found this place and I will continue to drive my car across town to give them my business.
Great price and service. Would highly recommend to anyone looking to escape the dealership.
I brought my VW Touareg in with a serious problem. They diagnosed and fixed it within one day at a fair price . I love that they provide ride service to and from the shop. Excellent professional staff and service. Ill never go back to the dealership that missed or ignored things that need to be fixed.
Got car serviced here nice staff good work fair price
Quoted $158 for oil change, dealer has $99 special. I did not return for appt.
Just like three previous visits Desert Oasis provided the needed service in the timeframe and for the estimated cost they had promised. JimW
I take my BMW there for servicing. Great bunch of guys and lots of experience. You can save a pocket full of money.
Very friendly and efficient, got the necessary work done on my car at a great price, confident in their performance!
After my warranty ran out I sure wasnt going to pay the cost of maintenance at the dealer. Desert Oasis changed my oil in no time. Goerge (The owner) noticed my tail light was broken. He ordered the part for me and it came in 20 Minutes. I was so happy I didnt have to bring it back in. Great job! Great people!
Went in to have my Range Rover Sport Supercharged checked out. Bill and staff were very knowknowledge and friendly. It ended up being a small fix and was expecting a big bill, but they were honest and the small bill matched the small problem. I will never go to the dealer or anywhere else and will recommend Desert Oasis to anyone.
Honestly this place is what you’d expect out of a mechanic. Very friendly, didn’t tell me things needed to be fixed just to make more money off me, but took care of the things that did need to be fixed. They have a lifelong customer here now.
Went there this morning asking for a small amount of advice due to some rattling to my car. Was told it would cost me over a hundred bucks to do so. Thought they would offer a free diagnostic test, but no. Would never recommend these crooks to anyone. They suck! Don’t go there, be warned.
Good customer service and friendly staff. I think the price of service for this particular job was very over priced!
We have brought my husbands mercedes and my VW into Desert Oasis for a total of three times now. Each time, the work has been excellent, the rates are unbeatable, the people are awesome to work with. I have no problem recommending them to anyone!
I have been going to Desert Oasis Auto Services for years and have always been impressed with their knowledge, honesty, ability to commuicate well and bring great customer service. They are very fair and have saved me thouusands of dollars in repairs. I would highly recommend them to anyone!
Engine service light came on 6 months after I purchased used from BMW Las Vegas?! Dealer informed meThere is a $125 diagnostic charge to check the onboard computer. Did a little research on google and yelpAnd found Desert Oasis with the highest rating and reviews, so I tried them. They accommodated me on short notice Thursday morning because I was going on a long 5 hr trip. After an hour and a half, I got the Bmer back with a totally completed diagnosis with no issues found. Turns out the light was set just to bring it in for a check up, probably by the dealership, who knows, but the creme-de-la-creme was the bill I got......$ 0. Just a friendly smile and I was on my way, worry free. VERY honest business and great service.
Joe and the Gang,Always a professional experience, knowledgeable team of foreign certified car experts, extremely happy to have the shop close by just in case!!!!
Honest car repair I highly recommend them. They know the meaning of customer service..
I was informed of Malisa and the Desert Oasis foreign auto service and repair.We just moved to Las Vegas, and needed our 2 cares serviced and gone over..well, they gave us such deep care and advice and help on our cars, we will never go anywhere else to have our cars serviced!!the staff and workers are so friendly and safety conches that you would think your in the military..no playing only heard work and outstanding service!Sincerely,Mike Giardini, P.E.
Bill and the team do a great job.
Desert Oasis is always fast they do quality work and the prices are always fair!
Horrible in the fact I had my car returned with a burn to my headlight. It might be a jumper cable burn or cigarette or who knows what. Every detail picture was taken before bringing the car in so why would they not tell me about my headlight upon leaving, Is there no exit pictures. I had to find out on my own in my driveway after noticing because they had it front parked at the shop. The owner GEORGE told me that it is my fault for choosing his shop. That they will not pay for a new headlight or even try to fix my headlight. He said that it is not his responsibility. As an owner he had accused me by saying his shop had nothing to do with it because nobody else touched my car. What a coward who wont stand up for his shops mistakes. Other than that they refused to work on any of the other issues on my car unless I bought an ECM from them. The ECM i have was modified but I said even if the error codes were wrong I still wanted a fuel injector fixed and was denied any service to my car and was charged the diagnostic fee of $111.36. I had no problem paying for diagnostic, my problem is how I had just De- Oxidized my headlights so my high beam was brighter before taking my car in and everything was fine but next thing I know $111.36 dollars later now I have to get a new $180.00 headlight plastic. Would never recommend or return unless they pay to fix their mistake to replace my headlight. Worst service ever. I got better service from Volkswagen on Sahara and the guy down the street who fixes cars at his house. $111.36 to plug in a Vag-com andiron my headlight. thanks a lot George gus melissa and the rest of the staff. thanks....
Everything was outstanding and I thank you.
This place is a great alternative to bringing your car to the dealership.
After installing new alternator & battery I went to this shop & register the battery of one of my 7 series, after few months the battery is not charging & giving me the issue thru dash board, the message was dynamic stabilty, trany failing, & battery not charging!I went to BMW dealership they diagnosed it & they told me that the battery wasnt register thats why your seeing this message from your dash!!I was fooled by this shop!!! I will never go back to this shop!!!
Great customer service, Bill explained everything very throughly.
Desert Oasis did a great job on my VW Passat, great mechanics, fair prices, and Melissa explained all my options to me very well and kept in great contact with me while my car was in the shop. Ive def found my VW mechanic in Las Vegas!
A T T E N T I O N LAND ROVER OWNERS:Found Desert Oasis to have great reviews and claims of being Land Rover specialist, I brought my Range Rover here for misfire issues. After two diagnostic charges and new parts installed, issue of misfire was not resolved. I was told to replace BECM-Engine Computer Module which they said could be installed at their shop and that it would solve the issue. At this point, I was not convinced they were Land Rovers specialist, I conducted my own research pertaining to BECM replacements. A BECM replacements required to be programmed strictly on a comprehensive Land Rover software specific to my Range Rover which this shop was completely unaware. They assumed the BECM is a plug and play, misfire fixed and drive off to the sunset. Desert Oasis had this wrong. Overall findings: Desert Oasis is NOT experienced and ill equipped with T4 software essential to program and repair Land Rovers. Do not even allow them attempt repairs!!! Take your Land Rover to KMS - Kensington Motor Cars on Valley View, a REAL Land Rover specialist, even the mechanics are British. You drive to KMS, all you see is Land Rovers and Mini Coopers and yes, they have the T4 software to fully service Land Rover vehicles.
Excellent staff. Fair. Honest