This is our fun place to go to. My kid loves all the Five Nights at Freddys plushies. Always friendly & helpful staff.

The store is very helpful, but there customer service messes things up when you call them. WARNING if you call them with a problem, you might get your order canceled. Without even saying you want them canceled.

Service great they always help when in need..

The sales man was very helpful and corporate he went out of his was to make sure that we received the service needed

Customer service is awful at best and they never have any consoles in stock at this location.Id recommend M & M games, any pawn shop or the website over this particular store.

Game stop does not price match. I offered them the opportunity to get my sale if they would price match but they said they dont. Too bad. Had to walk out and buy elsewhere

Tried to sell PS4 but they didnt have enough cash since so many people are selling items.

I am very poor, and they just disrespected me... The worker that answered my call told me that they couldnt do anything about it and told me to go away, and they hung up... When I tried again they hung up :(Why must GameStop be like this.

Always helpful. Seems like theyre a bit low on collectables. Might be due to purchases from tax season.

My boys grew up going to this store :-) Many birthdays/gift cards etc. Wonderful staff ALWAYS!

Making people wear masks again ridiculousIll take my buissiness elsewhere

One employee was very rude to me and my son we got there early and he we dont open up until 12 cant you read the sign then we get there he made us wait till 12:05 the guy that crashed us out was very nice and helpful

Always nice employees

Very pleasant experience. Good customer service.

The customer service was incredible. Plus very knowledgeable.

A very nice place to go to get all your game and accessories and games that are up to date customer service is 💯🤩

My go to place for games n much more

I’ve come here many times friendly service and nice people and they always have what I need will be coming back

This store is the best. The staff is amazing! Always helpful and very knowledgeable. They are fun to talk to and really know their stuff. The store is always well organized and neat and clean. I highly recommend going here if you need to pick up your games.

Very arrogant attitudes and didn’t seem like they want to help the customer at all and will fight with you about corporate policies

Had answers for all my questions great staff

Cody and Corey provided some of the best customer service I have received in a long time. Corey drove to another store to ensure my son got the game in time for his birthday. Big thanks to these two young men. EXCELLENT CUSTOMER SERVICE!!!

Honestly very hit or miss at this location. Many employees here dont seem to know how the processes work and seem very clueless about what sames are going on and refuse to even honor ones that are right on front of them physicaly. Recent experiences definitely providing me good reason to start permanently shopping elsewhere

Michael was smooth and easy; he knew what he was talking about for switch and made my shopping pleasurable

A breeding ground for nerds and nerdettes. Average Gamestop pricing. Only thing that sets this Stop apart from the others are the quirky, yet friendly customer service reps. Helpful and honest, i was saved from making a $5 purchase that would have haunted me for the rest of its Loading process.

Walked in.... Neither of the 2 associates spoke to me, even after I spoke to them. I walked around the store... Still no can I help you? I found the section I was looking for. Check the items out... Looked at the price differences... Tried to ask a question. IGNORED! A few Caucasian customers walked in... Greeted by the 2 associates... Then a few more Caucasian customers walked in... Guess what? They got greeted too! I left, will not return! Will spend my money where Im treated like someone... Even if its just to get my money. It wont let me give 0 stars!

Supply and demand just say ur out of stock so people do just sit in line

The manager here is great always friendly helping and polite my kids my husband and I have been coming here to the largo location for years and will continue to come because of the welcoming atmosphere!!!

Good selection, mixed results in the staff. While most are knowledgeable, most are also not very friendly. I understand I was in there right around Christmas and tolerance was likely short for the average retail shopper. I factored that into my overall 4 start review.

Always a treat.. Staff knows what thwir talking about.. And like that they have their own opinion on games.. Even if its negative to what you want..Thats the best

This is one of my absolute favorite gamestops. Love the atmosphere. And I cant remember his name but the big guy knows literally everything about games. All employees that I have felt with are nice and helpful.

I was sadly disappointed in the customer service at this location. (if only I knew his name) I recently purchased a headset at the Clearwater location; however, decided to return them and/or swap them out for a different pair. As I was at Largo Mall, I decided to run into Game Stop for the return and/or exchange. While in line, the employee was telling the customer in front of me how he only made a .13 cent raise this past year and if it happens again this year, hes marching to corporate. (completely inappropriate especially seeing how uncomfortable the customer was.) Then he calls me up. I tell him I want to return the head phones, which clearly irritated him. After answering his question, did you buy these from this store, he then goes on a rant of how unfair it is for his store to take the hit for the return when I bought them at a different store. As I did have intentions of potentially swapping them out, his attitude quickly changed my mind. So after hearing how unfair Im treating his store, I asked him, So you cant do the return? He said, yes, but its really not fair to us, it makes no sense, you should return them at the store you bought them at. At that point, I was beyond embarrassed considering the people in line could hear them argument about a return. At that point, I grabbed the receipt and said, thanks for the help, I really appreciate it. He never once realized how rude or inappropriate he was because as I exited the store, I received a HAVE A NICE DAY, SIR... talk about sarcasm to the purest. Regardless, this was a HORRIBLE and embarrassing experience. To the management of this store, I highly doubt this is the 1st time youre hearing this type of story. Good luck, I wont be back and have gladly and will continue to share this experience with others.

Ashley and Cody are the best! Top Notch customer service and run that shop the way a GameStop should be run. Thank you to the both of you and I will be back.

Employees here are very cool and answered every question I had. They were knowledgeable and didnt get annoyed by me needing help like some other places Ive been. It is a smaller gamestop, so I wish the variety was a little bigger but thats the only downside here.

Great sales friendly staff and very very helpful

This GameStop is kind, prompt, and has excellent displays related to ongoing gaming events. Such as a Pokemon merch display for the new Pokemon game, and so on. Its also a fairly quiet store so I never feel rushed or overwhelmed by other shoppers. Ive been here several times over the last 5 years.

Not a worker in site. Are you opening today?!

Best spot to buy video games. My son loves this place

Hannah and Cody were awesome in helping my son and I get what we needed, taking the time to explain everything. Thanks guys!

My son has been playing this one game on his computer for many years and I didn’t have a clue about it besides the name. I owe CODY the biggest THANK YOU ever! What a lifesaver he was and is. I called before I went to the store and he answered the phone and I started telling him about this game. He knew everything about it, what I could get for my 22 year old son as a Birthday gift for that PC game and was so kind enough to take the time to explain everything and even put them to the side with my name on them so I could just come in the store and buy them without any problems. Thank you so much again Cody! You’re Costumer Service Experience was 10+ Stars!

Was looking for a travel gear for my mini Nintendo and found it here for a great price.

The staff at this store are helpful & knowledgeable which has turned out to be extremely useful on more than one occasion.

Quick in and out. The employees knew exactly what I was looking for and were very quick at helping me find what I needed.

Staff is always friendly and helpful. They also know a loy about games and can recommend goodnones for you.

Parking was easily accessible and handicapped accessible as well.Cashier was very friendly and took my order quickly. Would do business with again who future.

This location has a super helpful team; they helped me find an accessory I was having issues locating in just a couple days. Thanks guys!

Been coming here many years. The guys in here know me by name and recognize me before I even get to the door. Great staff.

This is the best GameStop in the area Codys good peoples whatever you like to know he got the answer for you

Cody was so great with my kid! He was patient and helped us find the perfect deal! Great employee!

Only GameStop I will go to. Have been for years. Im no longer a gamer but my son is a die-hard one. I pre-order all his games here. Staff is very knowledgeable and friendly.

I met my step sister at this Gamestop

Very knowledgeable. Totally helped an old women that has no clue on gaming systems. Thank you

Cody is amazing!!! The whole staff is super helpful.

Store is clean and the staff is pleasant as well as sociable. Items are well socked and organised so they are easy to find. This location doors a good job during game launch events.

Customer service is so unprofessional. Yelling at customers and then trying to make you feel stupid for asking if an item in stock! Only go on Mondays when that big white guy with the tight clothing isnt working....he said hell be mowing lawns! Lol He is the worst! Rude and disrespectful! You are why the reviews for the store are bad! Get it together!

Awesome deals! Most if the merchandise is buy one get one 50% off. Clearance is 50% the already marked down price. We got FNAF that we couldnt find anywhere else!

Went there about 5 minutes prior to closing. The employees were attempting to close early. We intended to be in and out quickly. The employees were rude constantly reminding us they were 5 minutes and one even rude said she had another job to be at so hurry up. We left 4 minutes to closing. Watched a customer walk to the door and be stopped before entering. The employee practically scolded the guy saying he better knew what he needed because they were closing soon. I understand the urgency to close on time, but the unprofessionalism was unacceptable.

The guys here are always superb when it comes to friendliness and wanting to help you find the best deals. They are always willing to provide the best help that they can and will sometimes bend over backwards if possible.

Love love love gamestop. this is my local and they are legit !

This is a good store. The employees went way out of their way to save me money and get the most for my trades. Ive always hated Gamestop and felt like theyre ripping people off, but these employees showed me that there is a good side to these stores. Thanks.

I went into GameStop a couple weeks ago to sell some games and consoles. I had a complete PS2 with a controller and the kid behind the counter told me it was absolutely worthless. He told me that if I would meet him outside though he would give me $10 for it. So I figured since it was useless and didnt think he was lying to me I agreed. Turns out the complete system was worth about $90. He completely screwed me and went against company policy in order to do so. I will never go to this Gamestop ever again. I was completely taken advantage of and manipulated.

They’re usually pretty cool, friendly, and knowledgeable but they don’t answer the phone at all. I don’t want to drive 10 minutes just to ask a question about their policies.

The store itself was fine but the guy working was the most obnoxious and cringey dude I have ever encountered. It made me never want to go there again.

Used game prices are still high. There are better, local video game stores that have better prices.

I love my local GameStop, the staff here is amazing, especially Hannah and Corey, super knowledgeable and friendly, the whole team provides a great experience!

Love to go in and buy pre-owned games and waiting on the new releases

Great shop. Employees are very helpful.

Best local gamestop! Thanks

We only go to the Largo Mall store. We think it has the most knowledgable and friendly staff!

Kool people over here.

Easily assessed and very nice working crew

Staff is usually very helpful and friendly . I will say Ive been in other Gamestops and this one usually has the most helpful and involved staff. The selection is usually there and never have to worry about stuff being out of stock . I heard Gamestop is going out of business but I wish they could keep a few locations like this one .

Fast service, good staff, its very clean, and its a nice place to hang around and talk to gamers or collectors, they have everything.

Just scored a copy of MadMax for $8 bucks. Minimal ghosts.

The red hair man with pony tail is very knowledgeable about all the games! .. Ill drive the extra miles just to hear what he has to say👍

Love going to this place you save a lot of money they have everything for gamers and more.

These guys are very helpful and knowledgable!! They are always a great help.

They were very nice and helped me right away

Had my 1 year old with me and before I even walked through the door they told me I cant bring babies in he but youcan leave him outside Im sure hell be fine

Go here all the time. Love the trade in program. Great staff.

Customer service is really nice, they like to start a conversation lol

The service was excellent and the crew was very helpful

Always helpful people in there. It can get crowded at 5ime but always something there you are looking for

Employees are very friendly and helpful👊👊👍👍

Was trying to buy a copy of Wildstar, and the gamestop website said they had it in stock. I submitted a request to reserve the game, which the store conformed via email. They stated it was ready to pick up. I proceeded to drive 35 minutes to the store, and when I arrived they stated another customer had reserved all 5 copies they had and they could not sell me the copy they confirmed would be waiting for me. Astounding. If this is the kind of treatment you offer your customers in an ever increasing electronic distribution model of video game sales, then I will enjoy hearing the news that your company has gone bankrupt.had called before me and reserved

20% credit if you trade towards NBA 2k, call the store she confirmed it yeah yeah come on in and I get there long line, which was surprising cause you would think Amazon would of put them out of business by now, that was the only reason I was there cause Amazon failed but they had the nerve to tell me they will give me 20% extra for my trade ins towards 2k not 20% off 2k. Which came to literally giving me .75 cents for a game they would give me a dollar and the other they would give me 3 dollars like is this place serious?!?!?! what idiot is trading their games in to this place?!?!?! stop shopping at gamestop people they are pathetic I havent been there in years and today I was reminded why

Awesome service received tonight Wednesday Nov 14 2018. Wish I caught the employees name...

The staff are super friendly and helpful and fun to talk to about games

Great products high prices bad customer service (arrogant) attitudes. Usually $20-$30more expensive than other stores (2tb slim backup hard drive)

Everyone there is fantastic always!

The staff at this location is always awesome and helpful!

I love GameStop!!a like that t there.🙂🙂

A good assortment of merch and miscellaneous items make this a good store.

Great store great people pretty helpful ❤️

Helpful though the internet was down when I came in so he was unable to look up what I needed.

I tried to reserve a xboxonex at this store. It became a case study in why game stop is losing its market share.A clerk, who claimed to have been with the company since before gamestop consumed its Canadian competitor, was a train wreck of social skills. He insisted that he wouldnt trade duplicate games. The joke is that I have been a customer 7 years, and stores in UT, FL, NY, AND TX made exceptions. The system shows that i purchased both games a month earlier in the same game stop, had gamestop prepwned stickers on them, and my wife the other player was present.Im enjoying the best buy 20 percent off new games gamers club now, thanks for motivating me to shop elsewhere! Head over to the gamestop by Costco 20 minutes is worth the better experience.

Ive been going here for several years and this store used to be TERRIBLE.. I gave them a one star rating a couple of years ago.. But theyre great now.. Everyone on their staff is actually pretty darn cool and not complete snobs like they were in the past.. Very friendly people and very helpful.. I did notice however that Gamestop employees will no longer tell you the truth about any particular game.. I guess the people that sit at the Gamestop Round table have determined that its not good for sales.. So, dont expect an honest answer about the quality of any particular game.. Those days when a Gamestop employee would tell you that a game was trash are long gone.. That has nothing to do with this particular store though and this store is great :)

Lou Lou was great answering all of our questions!

I dont know if BOTH girls working were new but they werent helpful at all. They didnt know their own sales. They said they couldnt fix a price because it was coming up a different price then what it said on the box. Then i didnt even get the game i wanted. It seemed like they needed help.

Ive usually had nothing but good experiences at this GameStop location, but after my last visit I will probably just buy my games online or from another retailer.I preordered the Crash Bandicoot trilogy for PS4, and when calling ahead I was told if I came the night before after 9PM I could get my copy early.So I show up to the store after 9. I was unfamiliar as to where to go to pick up my game, so I attempted to ask one of the employees. I barely got out the first syllable of excuse me when the employee cut me off and barked in a raised voice back of the line!. Instead of making a scene I simply went to the back of the line, where I waited patiently. After reaching the front of the line another employee told me that they hadnt yet begun releasing the game, but to wait around until they did.I finally got my game, but after the rudeness that I encountered I will never return to that location. With the threats of closures that are facing GameStop locations, I would think they would try to keep customers and not drive them away.