This place is more secure now than it was before, before there were homeless people living in the storage units, now you have to use your code to get on elevators, I’m giving it four stars because of that. The units can be a little pricey and they could use some more carts to help the tenants with moving in and out, it’s a great location and ever since becoming Public Storage the staff and management have been easier to deal with!! The gate hours are from 6a-9p so be aware or else you’ll be stuck in there for awhile until you get a hold of management.
My first time renting a storage space and they made it so easy and efficient! Jermijah answered all my questions, super friendly and made me feel comfortable and was overall just really great to work with. 5 stars for sure
Great experience Judy was very fast but efficient very informative she was professional and friendly at the same time. Was nice enough to give me a storage unit closer to the elevator that had just become available. Rates very affordable.
Today I went to the location on Wadsworth Blvd. Judy Is hands down outstanding!She took her time with me and was very helpful.She also made sure the unit was unlocked and cleaned before I even got back with my first load.Truly Amazing!! Also remembered to put the sticker on my lock and explained why this needed to be done.She made sure to cover everything I needed to know.She made this move for me so much more easier!I truly appreciate everything she did.Hats off to ya Judy!
The lovely lady in the office Judy was fantastic and wonderful and helped me out with everything I needed. I would recommend this facility to anyone. Great security measures, clean and even have carts to use to help move.
Although they raised the rent on us, they made it more secure and generally remains clean. Be nice if the restroom was still publically accessible for the amount of money we pay, though.
I’m moving down to Lakewood from Aurora and needed a storage unit-and I am so glad I chose to go with this Public Storage. I made a reservation online and within 30 minutes-Judy called me to confirm all the details and go over their protocol with me; she’s a very lovely person to speak with! A week or so later I got a call from Nate asking if I’d like to come down sooner to come look at the unit as their units were selling quickly-once again, amazing customer service, he was very nice and answered all of my questions. Once I got there for my ‘tour’, Mike was in the office and showed me around and helped me sign the contract-also very nice and answered all my questions. I feel confident keeping my stuff at this facility and am very pleased with their service I received :)
I needed a place to store my goods & I spoke to a young lady by the name of Judy & she went above & beyond to find me a unit that would fit my needs & then sum. The pricing was unbeatable as well as I have a facility to store my goods INSIDE! with comforting security. I highly recommend storing your things here & saying hello to ms Judy while your here!
The place is kept very clean and that young lady behind the counter, Judy. If there were more people as wonderful as her, this world would most definitely be a much better place.
Judy was extremely helpful and answered all of our questions! She was so sweet and made the process easy and far from stressful! Thank you!
Judy was super helpful and informative prior to our visit as well as during our tour. We were very impressed with the cleanliness of the facility and level of service we received over the phone and in person. Highly recommend!
We had a seamless reservation and registration experience, mostly thanks to the very helpful Judy. She walked us through the details and even provided a bit of a personal touch with some extra assistance.
Store Manager: Judy Amazing & lovely person!👌 & super efficient she was great setting me up with the unit size I needed & giving instructions on how to access the building. Brand new location super clean great location good parking.So glad I found this facility!Super recomendable! Judy realmete me permitio conocer la locacion ver las unidades para Tomar una buena decision
Wonderful experience, great rates! Super friendly and helpful, highly recommend over other places. I can tell they truly appreciate all their customers and do a great job as a team. Thank you!
Judy was so helpful on our move in day and went above and beyond to help us out! Second time using public storage and have always had good experiences.
Judy in the office was amazing she answered all of my questions got me in and out of there and I got my stuff stored right away.. The next day I had an issue the not only was resolved quickly but was done so with a smile and appreciation that goes a long way in my book... thank you Judy
So helping glad I got the help from Judy she was so kind and very nice and gave me opinions to choose from so I got exactly what I wanted
I had a very good experience. Judy the manager on duty,, was very patient with me, while I asked many questions. She helped me select the proper size storage for me and my family. Then she helped me thru the process of signing in to get my account established. She proceeded to go thru the property and telling me where everything was. She showed me, where the boxes where and helped me by showing me how to put the code in. I was so happy that she helped me. She never showed any signs of being bothered, by helping me. Always with a smile. Awesome person. Im glad she was there. I just visited a few other storages earlier today, and the customer service was a decision maker, here.
Judy was awesome and super helpful in making sure I was getting exactly what I needed.
Excellent customer service from Judy all around good place and great service
Judy was great. She has been a tremendous help.
I recently purchased a storage unit and Maryanne was an amazing help in finding the right budget storage unit and was very informative on the rules and expectations. Thank you Maryanne for making my rental process so smooth and very professional in her mannerisms. She really cares about her clients and her workspace. She always greets us as we come in which makes the atmosphere very warming and welcoming.
I made a reservation for two days away, I have received 7 phone calls since then regarding my reservation. Why the 1 star? I received a call on Sunday morning at 8am, an hour before they even opened. Too aggressive and it’s not worth getting harassed with numerous phone calls.
Well let me tell you. Public service storage is allowing people to live in the climate controlled storage units. We got robbed at one storage facility so we moved our storage to public storage. I saw the same people at the storage facility we were robbed from at the public storage on wadsworth and close to Yale. If I get robbed again I guess I will know who did it. Apparently they allow this to happen because there was a camper cmped out there as well. So the saga continues. So if you want to put your presious stuff at a storage facility you should probably put it in a outside facility. It is not as warm. Just to let you know.
Nice clean facility, prices were very reasonable. The manager MaryAnne took time from her lunch to show me around a couple different size storage units I was thinking about. Picked one out and she got me set up and ready to go quickly. Very great experience. Thank you!
Wasnt happy that they changed the storage prices, it was $35 at first with Cube Smart 🤓 then Public Storage bought it & changed lots of things, mainly the storage price, almost doubled??!!
Ok is the best way to describe it. A few times there have people just sitting in their cars inside the gate the whole time I’m there. Last time I tried to use the bathroom and no one would answer on the office side. Maybe I’ve just had bad timing.
We just rented a 10’x10’ unit. The process was very smooth! Maryanne is attentive and friendly. She keeps the place extremely clean and walked us through everything thoroughly. The facility is fairly new and felt safe. We feel we got a great deal!
Mary Anne was really helpful and made for a great rental experience. The facility is very secure and well-maintained. I also found the unit options and pricing to be just what I was looking for to store my landscape equipment.
This is the cleanest storage facility Ive ever seen and Maryanne, the manager, is absolutely wonderful! She was very helpful and made my experience with cube smart a pleasant one. Thank you so much Maryanne!
Judy had been absolutely amazing to work with. Thank you Judy!
This facility was always clean and always had a number of carts ready and waiting for use! The staff were super kind and helpful! I would highly recommend this location!
Had a great experience choosing my storage unit and kept it for a year. I liked that there is a gate with a code to get in. This place is a little busy on the weekends but never had a bad experience. I would definitely recommend this cube smart and the friendly employees. Thanks CubeSmart!
Quick service, Judy was very helpful.
Its clean, quiet, & has quality spacious storage units for an affordable price. THE ONLY 3 things that I dont really care for is that all of the power outlets are locked up, the bathrooms require keys & staff leaves long before 10 P.M. (The latest any client can stay till) & theres Absolutely NO cell reception without any kindve WIFI.
The facility is amazingly clean. Its well air conditioned and seems to be secure. Marianne has been very helpful in getting my access setup in just minutes.
Quick and painless process! Did everything online and check-in at the facility took less then 15 mins.Thanks Jamie for excellent customer service :)
We came in to discuss adding more storage space for our business. Mary Anne patiently took us around and compared several options. We ended up with an ideal solution that we would never have found on our own. Thank you Mary Anne for such great customer service!
So far, so good. The staff was responsive and even let us borrow one of their locks when we forgot to bring our own having left it at the house that was under contract. The facility is clean and comfortable.
Easy to work with and had an enjoyable experience
Jamie is Awesome! And has a beautiful personality! Facility is clean and very organized, spaces are big and easy to get to, This place has a customer always.
The online check in process was very easy, and getting in the storage unit was even more so. I also got a nice note on the inside that told me who cleaned it and when. Overall, couldnt have gone any better.
All the staff was very compassionate, courteous and always kind during my stay there. The rented unit helped me to organize and relocate my parents and my property to Florida. Thank you for everything!
The employees at the location I went to were over the top nice. They were very helpful, they new the business. Hunter is a keeper. The other lady, I forgot her name, was nice too. They were both so pleasant to work with. The price was about the same as I was hearing at other places but this place definitely has the customer service thing going on!!
Not sure why I pay for secured storage when the doors to the front building can be pulled open by hand after hours. Property adjoins a park where homeless people gather at night. My husband as seen them hanging out in the building too.
Ive never had a storage unit before and Kelsey helped walk me through everything I needed to know! The customer service is fantastic and the facility is very secure and clean. I am happy with my choice of storage facility
Excellent customer service!We went in early on a Saturday morning and were immediately greeted by Kim, who took her time to explain availability, dimensions and pricing. She gave us a small tour, showed us multiple comparable units and explained what would fit in which.Seeing how CLEAN the entire building was, we were comfortable choosing to rent from here. Kim did a fabulous job explaining the hours, of both the office and, insurance tiers and gate access to me, brand new to any type of storage and a littleShe made me feel like a valued customer before Id even signed up! Its always a warm welcome being offered coffee / tea. Jenna, the other woman in the office was equally as helpful and pleasant. We had a wonderful experience all the way around, and highly recommend this location!
Using cubesmart was great. Friendly customer service and not terribly bad prices. I am switching to another company however, partly due to location as I moved and price. For the same price as I was paying for your small unit, I get more than twice as much space.
Great customer service. Access to my storage unit is easy and the whole process was pretty simple!
Kelsey is absolutely wonderful and very pleasant... she is super professional and helped us get the right size unit that we required. The facility is extremely clean and looks wonderful... make sure you request Kelsey when you checking unit she is the bees knees
My wife and I moved into a unit and it was a smooth and easy process. The staff are very friendly. Kim who made us feel very comfortable with the cleanliness and security of the facility and was very resourceful when we needed help. Hunter was helpful my questions and resourceful.The location is very convenient and accessible as well. Wed recommend the facility based on our experience.
Renting through CubeSmart was quick, easy, and painless. I was able to reserve my storage unit online and come into the facility the next day to make sure the size I reserved was the one I needed. The manager on duty, Hunter, was super friendly, willing to answer all my questions, and made sure I knew exactly what I was signing and paying for. New and clean facility. Definitely would recommend!!
Chris and MaryAnne really helped me out today. Very friendly and helpful, not trying to take advantage of me. Haven’t been here long but I love the indoor large units and security here.Look forward to utilizing this space 👍🏻
Great customer service at this location. Was very pleased with all interactions. Storage was dry, clean and well maintained.
Judy was awesome
Maryanne Walter is a super storage person. So friendly, so real and the place looked fantastic.
Incredibly friendly staff! Jenna and Kim were very welcoming, greeted me at the door with smiles. Jenna made the renting process easy. Explained all options along with showing different units to help my decision with the best fit for us. All units are inside and climate controlled. Facility is new, very clean and seems to have high security standards with cameras and access codes. We are very much looking forward to having our belongings in a safe storage facility! I would highly recommend this cubesmart location!! 😊
I didnt know what expect from this place but in the end I was very happy I stopped by. Mary Ann Walter is the manager that helped me to find a storage for my needs, she was very kind, responsive and helpful. I would highly recommend this place to anyone.
The place is very clean, the manager, Ms. Walter was very polite, helpful and informative. My initial visit was great and my first time using this facility was fast and easy.
Mary Ann was Amazing!!! She is very friendly and helpful!!! I would definitely recommend CubeSmart to anyone looking for storage needs!!! Also great prices compared to other storage places!!!
Maryanne W. Was always amazing when we needed help! Thank you so much!
Customer service is excellent.! Kim, the manager has been outstanding. Jenna has been extremely helpful. I highly recommend this location. Its clean and safe. The girls go out of their way for safety.
The staff is always super friendly and helpful. They go out of their way to help you with just about everything you could need help with.
Very clean facility and secure. The woman who helped me was very professional and informative would highly recommend.
This CubeSmart storage facility is brand new, very clean, well lit inside and out and very secure. The general manager and staff are extremely helpful and friendly. They made many suggestions on keeping the contents of the storage unit intact. Very happy with my decision to come here!
Secure and clean, but I was told I was required to have insurance on my unit which was incorrect, and have had to bend over backwards trying to get it refunded.
Reserved a unit online. Had appointment for move in at 3:30 pm on 12/05/2020. Arrived at the facility at 3:20pm, and waited until 4:05 pm. Ended up leaving as no one was in the office to assign unit and finish paperwork. What is the point of making an appointment if no one is there to assist you?
Hunter was really helpful and informative since this is the first time we’ve ever used self storage. The facility is clean and well maintained, as well as convenient. This Cube Smart will have our business as long as we have storage needs.
Jamie wolf was very respectful she answered all my questions and very professional
Extremely clean and well looked after. Very helpful staff, Dylan went above and beyond to help us. Would definitely recommend to anyone searching for a storage facility.
Working with Jenna, the GM was pleasant, easy, and painless. She was able to show me different size lockers for me to choose from. The process to rent a storage locker took less than 30 minutes. Since I’ve rented every employee I have had interaction with has been polite and professional.
My mom and I needed a small second storage and Jenna was more than helpful in showing us size options, and she went above and beyond to help us get one right next to our larger unit. Her sweet, positive attitude and enthusiasm made our day. I highly recommend this business.
Great experience so far.. really liked the ladybup front Mary ann
Kim was a great help to me in setting up the right size of storage I needed. She was extremely knowledgeable, friendly, and efficient. Thank you Kim for making my moving and storage experience a pleasant one!
Kim was super helpful, even though I was last minute she was patient and walked me thru the facility to look at different units available. Such a clean facility, very informative every time I speak with her. Met the manager asked about a concern and he was vague but polite, other than that I thank Kim for all her help.
Judy, the facility manager, did a great job in making my checkout as easy as possible. She made the extra effort to keep me aware of the closeout schedule and made sure everything went smoothly. Great service!!!
Be Aware! Undisclosed $24.00 admin fee will be charged. CubeSmart admits the undisclosed fee is charged, and is not found anywhere on the mobile site used by all smartphone users to reserve storage. They don’t care. It is found only on the normal website via non-smart phone users to reserve storage. They don’t care, you will pay the undisclosed $24 admin fee, regardless if their site fails to disclose such a fee applies. Kind of like the old used car buying days - one price advertised and then undisclosed fees apply jacking up the price.
Very informative. Answered my questions and toured the facility in a kind and professional manner.
I had the pleasure of meeting Jenna and Kim, the managers at CubeSmart to set up storage space. Both were knowledgeable and made the process and paperwork mostly painless. Five Stars.
Very clean storage facility. The staff is very nice and professional. Access is extremely easy right off Wadsworth Blvd. the access hours are very convenient. I highly recommend this location.
Every time I go The office is locked / closed during business hours . Dirty keypad I have to use repeatedly
Manger help us even though thay where closing. And show us are unit was vary friendly to looking forward to coming back thank you cube staff
MaryAnne was very helpful in selecting the size of unit I need.
Mary Ann was extremely helpful and a very nice person. Best experience ever would recommend to anyone.
Facility is very nice and clean. It is very convenient and i like that they have carts to use.
Loved this place! Maryann is great and very helpful!
The staff was very nice and helpful, and very clean
Perfect customer service! Great prices, super clean place. Thank you!
I put my apartment into storage for 6 months. I have never been able to get the online payment to work... even though I do manage with most bills! Everytime payment is due I have to call the phone number and pay an extra $3 to play! Im glad Im moving my things soon. This has been very inconvenient.
Ive been waiting for this place to open up to switch into. Brand new and spotless. Definitely worth the extra penny.
Hunter was super helpful with the whole process via email. I would recommend these guys to everyone!
The gals at this facility, Kim & Jenna are so wonderful, I feel my stuff being so safe, I wish I could adopt them both, but for now they do there jobs playing at the top of their game Im so happy,thank you cube smart and my two new friends!☺
The staff are friendly and attentive. The facility is clean and easy to navigate.
Jenna was very helpful ! I was impressed, I like how well lit it is, clean and well kept. I would definitely recommend this place !!
Facility is clean and quiet. Hunter was polite and courteous
The ladies that run this place are super nice and very, very helpful. Its clean and fairly priced too.
This place is very nice, very clean, and I feel my belongings will be very secure here.And kim Meier was very helpful, cute, amd knowledgeable. She let me know of the discounts for veterans. A+ for this storage facility.
Kim has been treating me very well she is awesome I will recommend this place
I felt the customer service was impeccable, open spaces available and helping me out with a good price I highly recommend them.
The manager Kim was very nice I whould recommend this facility.